Replacing the floors in my entire home was an exceptional experience from Circle Floors Parma Oh…read more Don, the owner , provided a timely in home measurement and estimate. Once my LVP was ordered, Mary the office staff kept me informed of arrival and delivery of product to my home. Derek, the installer, was knowledgeable, had a plan every day during the process, is a hard worker, very efficient and with intent to detail. All Circle Floor staff was professional, courteous and helpful. From choosing my floor down to thorough cleanup after installation, was very streamlined. I can confidently recommend Circle Floors for your flooring needs.

Circle Floor Company for helping me find the perfect carpet and flooring to brighten the place and…read moregive it a timeless and classy elegance. Don and his team were excellent, communicating every step of the way, and making sure I was absolutely satisfied. They were able to get in and finish on time, and take away the stress. I would highly recommend!

Went twice to ask about a remnant on red. Red is a special order. The dimensions of my rug would…read moreneed to be special ordered. That was more money than I wanted to spend. Staff was very helpful. They spent time going through sample books to find red.

I think for this review I will let the pictures do the talking…read more The only thing I can add is great customer service and it was a non painful experience.

Living close to Permanent Floors Carpet One, and in need of new bedroom carpet, I thought I would…read morecheck them out. My experience was unorthodox but really enjoyable. I stopped in and worked with Shelly who seems to take care of nearly everything at the store. She was helpful, providing me with a lot of information and encouraging me to take samples home with me to see how they'd look in the rooms. I came back a few days later and placed my order. Shelly was not in at the time but called me the very next morning to process the order. When I wasn't able to speak because I was in a meeting, she texted with me to ensure that the order was placed ASAP. I ordered the carpet on a Friday and it was installed the following Wednesday. The installer was professional and patient, answering my millions of questions. I would definitely recommend Permanent Floors Carpet One and would purchase from them again without hesitation!

I work in a small home office and we needed the first floor of our carpet replaced before a big out…read moreof town client was due to visit and this work needed to be done very quickly. All was well at first. They came out right away and quoted me at $2500 and ensured that if I placed the order now they would have plenty of time to receive and install the carpet before our big visit. Once I agreed and they charged my card the down payment, I get a phone call almost a week later telling me that their distributor mis-quoted and that the new price is $3300. I was upset because I felt like this was a bait and switch since they knew I was in a bind, plus I didn't see how it was our fault that they didn't get their numbers correct. If our business misquoted our clients you better believe we would be eating that cost. However, we eventually negotiated to split the increase and he ensured me that all was well with our deadline. Two days before they are scheduled to install, four days before my deadline, they tell me that they can't get the carpet in time even though UPS offers NDA and Saturday delivery. They threw their distributor under the bus yet refused to let me contact them to see if I could get the carpet shipped direct through our UPS account. They were completely unwilling to work with me on installing another day and gave me no other options. I could tell that they didn't want to do the work due to their previous mistakes making the job less profitable for them. I understand that to a point, but as a I now have to explain to my boss why the carpet is not being replaced it's my ass on the line. Bottom Line: Shady business practices that will leave you in the lurch.

Good old fashioned service. Listens to your likes and dislikes and finds you the perfect flooring…read more Where else on this planet could I find such a Fab place? Visited the big box stores; no one could really answer any questions. I mine as well have been talking about scientific data and the new frontier. Went to a small "designer's choice" suburban private store. Not lying - costs over 3x's as much. All the fancy ladies working there kept wracking up the costs. Went to a couple newly opened suburban stores. Both guys running the show at each store were ex-carpet installers who seemed burned out physically from all the hard work over the years. All the suburban locals took my number with the promise of a callback the following day. Nobody called. Worth the drive to Carpet Capitol and easy access off 90. This place should train service oriented businesses how sell to a customer. Simple: Listen, ask questions, stay on track, respect, find solution. Bam. Sale. I just might have to replace my carpet every year to experience this fine place over and over. Maybe that's why they are get so many new customers from the far East and West stretches of NEO.

from start to finish I had a great experience with josh and all his team. great selection at a wide…read morerange of price points, flexible on timing, great communication, and a beautiful finished product! we had our basement carpeted and the team (robin and Chris) who installed it were wonderful - efficient, kind, professional. Would definitely recommend carpet capitol to anyone who asks.

We used CHR years back to refinish most of our house and they killed it then so it was a no-brainer…read moreto reach out to them when we discovered original hardwood flooring under the nasty carpet in our bedroom. There was floor repair needed this time and honestly, I was a little nervous how they were going to handle it, but I'm a fool for even carrying that notion as they made it look like there never was a giant piece of wood slapped on the floor after shoddy duct work was performed years back and promptly hidden with carpet. It took a little bit for something to get scheduled, but it happened. I had the room ready for them when they arrive and moved out all items so they literally could get started without delay. Charlie and Gary arrived on time each morning and were ever so passionate about their work. Seriously, to see them excited about their job says so much. They are professionals at what they do and were friendly as hell too. We are more than happy with the results and the finished floor makes the room so much better. It took 2 days and, even though it was a fricking monsoon outside while they made the repairs and restored the floor, Charlie and Gary didn't miss a beat. They were able to fix the floor, sand it down, and put a few applications of stain down making the floors look amazing. They finished up on a Friday afternoon and offered to come back later in the day to install trim and the closet doors and were back as promised still in great moods. Charlie even left me with some stain and putty as I told him I was going to remove a metal transition in time and replace it with a wood one. Dude even took the time to tell me all the steps I should take to make that transition perfect and it wasn't a forced attempt - he wanted to share his knowledge. I can not tell you how rare of a quality that is where the crew is legitimately excited to do their work and marvel at the results. Made me so happy to use them again to support their venture. Owner Jesse came out a few days later to check out the results and that was that. I gave her pretty much the same feedback about the crew as I have written here, and she talked about them like they were her own blood. Sure it might have taken a minute to get on their schedule, but let's face it, there's a ton of folk out there with projects and not too many professional companies to attend immediately. I personally did not mind the wait as the outcome was perfect. Kudos to CHR for once again exceeding my expectations and taking a destroyed, abused wood floor and making it into something beautiful. Note: I was not compensated at all for this review. This comes from the heart and if you are looking to have your floors restored, you'd be a fool to not use CHR.

Jessie and Brian did amazing work on our floors! They are both personable, professional, and…read moreflexible. Brian kept me informed and updated on the process and timelines the entire time he was here. He was very tidy and efficient. Jessie provided great advice on maintaining and even went above and beyond to accommodate equipment for us to move our furniture when she wasn't obligated to. I immensely support Jessie and everything she and her company stand for, and couldn't recommend Cle Hardwood enough!

I have used ReNew Flooring several times. They are conveniently located at 20020 St. Clair Avenue…read morein Euclid, Ohio. They sell quality carpet and tile for super prices. I had my hardwood floors refinished in my home and they turned out beautiful with no stain. ReNew Flooring also does my investment properties. I have then refinish the hardwood flooring and the floors look like new. They installed my LVP in kitchens & baths giving the rooms a luxurious look. Finally, they installed basement carpet in 3 of my properties and carpeted a 2nd floor. ReNew Flooring is my go to for great customer service. I like them because they keep their word, respect my timelines and give me a quality finished product.

So here I was, trying to update my house and saw an ad on Facebook for renew flooring, they branded…read morethemselves as a small business, a local family trying to compete against the big guys. Well, one thing the big guys do is when they make an appointment, they actually show, now I would've been willing to give them a five minute grace period, but nothing even happened. There was no contact, no text, no phone call, no email, just an absolute no-show. So here's to the small business, you suck. I wouldn't waste my time dealing with this company ever again, and I want others to know about the crappy service they give.

I had a great experience with this company. Joe was easy to work with and gave me a great quote for…read moreour basement. He did the work efficiently and it looks awesome. I don't think I could ask for more: great price, nice guy, and I excellent work. I will be giving Joe's name out to anyone needing flooring done.

Oct. 4, 2019 A month after the install, the grout started to…read morecome out in places. I now have huge areas with no grout between the tiles. At some point I will have to have the floor redone. Another professional told me that is was because they did not apply the grout with the correct consistency. I really should try to get at least a partial refund.

Absolutely thrilled with the tile work! The craftsmanship is top notch, clean lines, perfect grout…read moreand beautiful design. Every detail was handles with care and professionalism. my kitchen looks amazin!

My husband and I had a bathroom remodel earlier this year with tile installation. We felt it could…read morehave been done better. And Nathan from Limitless Tile Craft came to the rescue!! His work was extremely high quality - you can just tell he knows what he is doing and loves learning about the craft. The resulting grout work, replacements, and touch-ups are like night and day. My husband and I are so glad we went with him. He met us where we were at budget and project appetite-wise and was very pleasant and a clear communicator. He finished the work in 3 days exactly as he estimated he would. 100% would recommend!!