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    Floor Essence

    3.4 (5 reviews)
    Open 8:00 am - 8:00 pm

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    Permanent Floors Carpet One

    Permanent Floors Carpet One

    (9 reviews)

    Living close to Permanent Floors Carpet One, and in need of new bedroom carpet, I thought I would…read morecheck them out. My experience was unorthodox but really enjoyable. I stopped in and worked with Shelly who seems to take care of nearly everything at the store. She was helpful, providing me with a lot of information and encouraging me to take samples home with me to see how they'd look in the rooms. I came back a few days later and placed my order. Shelly was not in at the time but called me the very next morning to process the order. When I wasn't able to speak because I was in a meeting, she texted with me to ensure that the order was placed ASAP. I ordered the carpet on a Friday and it was installed the following Wednesday. The installer was professional and patient, answering my millions of questions. I would definitely recommend Permanent Floors Carpet One and would purchase from them again without hesitation!

    I work in a small home office and we needed the first floor of our carpet replaced before a big out…read moreof town client was due to visit and this work needed to be done very quickly. All was well at first. They came out right away and quoted me at $2500 and ensured that if I placed the order now they would have plenty of time to receive and install the carpet before our big visit. Once I agreed and they charged my card the down payment, I get a phone call almost a week later telling me that their distributor mis-quoted and that the new price is $3300. I was upset because I felt like this was a bait and switch since they knew I was in a bind, plus I didn't see how it was our fault that they didn't get their numbers correct. If our business misquoted our clients you better believe we would be eating that cost. However, we eventually negotiated to split the increase and he ensured me that all was well with our deadline. Two days before they are scheduled to install, four days before my deadline, they tell me that they can't get the carpet in time even though UPS offers NDA and Saturday delivery. They threw their distributor under the bus yet refused to let me contact them to see if I could get the carpet shipped direct through our UPS account. They were completely unwilling to work with me on installing another day and gave me no other options. I could tell that they didn't want to do the work due to their previous mistakes making the job less profitable for them. I understand that to a point, but as a I now have to explain to my boss why the carpet is not being replaced it's my ass on the line. Bottom Line: Shady business practices that will leave you in the lurch.

    Inside Out With Hager Remodeling - Ceilings, walls and trim

    Inside Out With Hager Remodeling

    (4 reviews)

    Old Brooklyn

    I used Yelp to find Brian Hager and his remodeling business. He was quick to respond and quick to…read moreprovide a quote. It's always good to find a contractor who is responsive and communicative. Bryan fits that bill We were interested in putting in a waterproof floor, either ceramic tile or vinyl, and Bryan was helpful in determining which one and the cost-effectiveness of each. Bryan managed to fit our timeline for the project perfectly. In about three days, he had leveled the concrete floor in our Lakewood, home, put down the red, waterproof barrier, put down a impermeable barrier between the red barrier and the vinyl flooring. Finally, the vinyl flooring went in in about a day and a half. All told it was about four days. When we noticed something that might've been a little bit off, Bryan was quick to correct it and super responsive. he was more than accommodating in our requests and his crew did a great job, especially in terms of cleaning up before they left. It's clear that Bryan understands not only the craft in his work, but how to treat his customers. We are thrilled with our new vinyl floor. I'll update this review with some more photos once I finish the rest of the project.

    I've dealt with many contractors over the years. In most cases, you can never find one who does…read morehigh quality work, quickly, and at a reasonable price. Bryan Hager is a rare gem in that he checked each of these boxes. You'd be lucky to have this guy work on your property.

    Floor Essence - flooring - Updated May 2026

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