from start to finish I had a great experience with josh and all his team. great selection at a wide range of price points, flexible on timing, great communication, and a beautiful finished product! we had our basement carpeted and the team (robin and Chris) who installed it were wonderful - efficient, kind, professional. Would definitely recommend carpet capitol to anyone who asks. read more

Honestly some of the best customer service I've ever had. I told them my budget and my timeline and they listened. The install couldn't have gone smoother. Overall a really good experience. read more

Wonderful customer service, attention to detail and personal, caring touch. Highly recommended!!!!

The entire team at Carpet Capitol are top notch. Josh (owner), Tracy (office) and Robin (installation) were all wonderful to work with. They offer a huge variety of carpeting and flooring options and if you want something they don't have on display, they make every effort to get you what you want. The installation went smoothly and my new stair/landing carpeting looks incredible. Thanks to everyone there for doing such a great job! read more

Extremely happy I chose Capital Carpet for me carpeting. Great experience working with Josh, very professional and very easy to deal with. Robin did s great job with the installation showing up on time and finished faster than expected. I recommend them for anyone needing flooring, you won't be disappointed. read more

I had a very pleasant and professional experience from the moment I walked into the showroom. This followed with superior installation. I will be recommending to all I know. Thank you! read more

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Tremendous choices of carpet to choice from. Installation was great. I highly recommend Carpet Capitol! S Michals 11/25/20 read more

I went shopping for an area rug and wasn't finding what I wanted anywhere. The rugs were all ugly or not the right size or they were just too expensive. At first I was a little leery of Carpet Capital when I went in. Once I met the owner and the staff it was ok. I still didn't like paying up front for the services but their prices were very reasonable. I picked out my carpet and they cut it to the the exact size I needed with some extra for a floor runner near my bathroom. They went far beyond what I asked and bound the entire carpet and even loaded up into my vehicle for a very good price. They even finished binding my rugs a few days ahead of schedule. I got it home and it fit perfectly! I Would not have gotten the same treatment and Waxman's who quoted me 100 dollars more for the same carpet. They have lots of great remnants to choose from and have all sorts of linoleum and flooring. There's no showroom, per se. You walk right into the warehouse and pick what you want. Saves money on the salesperson and the cost savings is passed on to the customer. With that I would highly recommend Carpet Capitol to anyone. Parking is in the rear. Have fun shopping! read more

Good old fashioned service. Listens to your likes and dislikes and finds you the perfect flooring. Where else on this planet could I find such a Fab place? Visited the big box stores; no one could really answer any questions. I mine as well have been talking about scientific data and the new frontier. Went to a small "designer's choice" suburban private store. Not lying - costs over 3x's as much. All the fancy ladies working there kept wracking up the costs. Went to a couple newly opened suburban stores. Both guys running the show at each store were ex-carpet installers who seemed burned out physically from all the hard work over the years. All the suburban locals took my number with the promise of a callback the following day. Nobody called. Worth the drive to Carpet Capitol and easy access off 90. This place should train service oriented businesses how sell to a customer. Simple: Listen, ask questions, stay on track, respect, find solution. Bam. Sale. I just might have to replace my carpet every year to experience this fine place over and over. Maybe that's why they are get so many new customers from the far East and West stretches of NEO. read more

Stopped into Carpet Capitol because I wanted a very specific rug runner for my hallway. I figured since they specialized in carpets and rugs, I would be able to get exactly what I wanted. I had previously gone to those "big name" corporate stores (more for convenience than any other reason) to get my area rugs. My experiences in those places were so-so to downright terrible. I love Carpet Capitol! They had every color, type, size of carpeting, flooring and rugs under the sun!! The owner, Jerry, was so friendly and helpful. I walked out of the store with so much knowledge about carpeting and how rugs should be bound, etc. And, yes, I walked out with my brand new rug runner that was exactly what I wanted. I will definitely be visiting Carpet Capitol in the future, AND I will absolutely, positively recommend Carpet Capitol to anyone for their carpeting, rugs, flooring needs. read more

I own a contracting business that performs commercial repairs. Usually our customers provide the carpet because they want their stores to look the same throughout the nation. Today, our customer wanted us to provide the carpet tile. I called Carpet Capitol because I had an okay experience there in the past and they are located near the freeway and the customer's store. I asked for pricing on a charcoal colored 2x2 carpet tile for a high traffic area. My next question would have been how long the lead time is and can they order it for me with payment over the phone. The woman refused to answer questions on price over the phone. I do not have time to drive over there and pick through samples. I called a competitor and within 5 minutes had ordered all the carpet tile I need and it will be ready for pickup in two days. I probably paid more to the competitor, but I don't have the time to drive down there just to get a price and place an order. read more

Very pleasant experience. Got remnant carpet for a discounted price. All staff are courteous and pleasant to work with, and the carpet was installed perfectly. If it's not for my low budget I would have had my hard surface installed by them as well. read more

Highly recommend Carpet Capitol! They had an excellent selection of carpets to choose from and their staff was very knowledgeable about all of the products. I had my carpet installed yesterday and was very pleased with the carpet and the installer. He was very conscientious and meticulous about his work. The whole process was enjoyable! read more

I recently moved and needed carpeting removed and replaced. I was in a time crunch and Carpet Capitol accommodated me so I could move in with finished floors. The carpets look wonderful. Josh bound a remnant for a rug near sliding doors to the outside. I would recommend them in a heartbeat. Excellent service, reasonable prices. read more

I used their services about 4 years ago. Prices were good and carpeting was installed quickly. No complains :) Thank you.

What an outstanding company! Their service, quality and pricing for carpeting is second to none. I called the owner, Josh and explained to him that I had a stain on my new carpet and he volunteered to come out and replace the stained section. This kind of service is unheard of in today's industry. As a consumer, I must recognize their commitment to quality and customer service beyond what is normally provided by other carpet suppliers. I would highly recommend Capital Carpet for all of your carpet & flooring needs. They are simply the best. read more

We went to Carpet Capitol in a pinch- needing carpet installed asap. Everyone there is very friendly, the selection was great. Josh, the owner went out of his way to be helpful. We learned it is a family owned business that just celebrated 109 years- awesome!! Bottom line we went on Saturday, got beautiful carpet installed by Wednesday. Robin the installer was a very nice man and did a great install. Definitely recommend this company, we will use again in the future! read more

Great company. We have purchased from Carpet Capitol several times because of their expertise, product, and price. The employees are very helpful and pleasant. I purchased a remnant that was made into a large area rug, had carpet installed, and had a rug rebound. I'm very happy with and thankful for their service. read more

The owner is sexist. I went in with my husband and the owner did not look me in the eye. He did not talk to me. He did not really acknowledge my presence. I even tried to ask a question and he interrupted me! He preceded to talk about how easy the floor application was that even a woman could do it. I did not appreciate his condescending tone towards women or that he pretended that I didn't exist. His prices are excellent though, so if you don't mind giving a woman hating business a chance shop here! read more

Josh, Tammi, and Robin all worked together to make getting new carpet affordable and even fun. these guys are the real deal when it comes to customer service, and they the beat quotes i got from two other big chain stores. we love our new carpeting! the installer Robin was amazing. hard to find kind, reliable people that work in the trades at times, and we were more than pleased with carpet capitol. read more

This place is great! The staff is very friendly and very helpful! They are not pushy, like at the big box stores, which is a breath of fresh air! We learned about the carpet, and they were very knowledgeable and genuinely interested in what we were looking for. They did not try and push the high end (more expensive) carpet, but rather gave us pros and cons of each! We had been searching for quite sometime for an area rug, online and in stores, but we couldn't find anything we liked at the size we needed. Their prices are very reasonable and we walked out with an area rug (they were cutting and binding for us) for about $500 LESS than we were expecting to spend! Will return, and recommend. read more