I've been taking my rugs to Arslanian Bros for cleaning and repair for many years. Their cleaning…read moremethods have helped my orientals remain in good condition. The staff are always helpful and knowledgeable and the turnaround time is usually one week. I recently needed a repair on a rug that had a 4" cut through the back and their in house weaver did a fantastic job. In summary, over the years Arslanian Brothers has consistently given me excellent service and pricing.

I had a large shag-style rug that had definitely seen better days, so I started looking for a…read morecompany to clean it. After seeing Arslanian Brothers' commercials for years, I finally decided to give them a call to learn more about their services. I was pleasantly surprised by how affordable their quote was and how quickly they were able to schedule my pickup. The team arrived right on time during the designated window, and the two gentlemen who came were professional, courteous, and efficient. My rug was returned the following week by a different team member who was just as professional as the ones who picked it up. I couldn't have been happier with the results. My two main hopes were that the matted areas would be re-fluffed and that the rug would return to its original cream color. When I unrolled it, it looked fantastic--fresh, clean, and beautifully restored. I'm so glad they were able to breathe new life into it and extend its lifespan. I will absolutely use Arslanian Brothers again!

We had a fabulous experience with The Carpet Company installing luxury vinyl throughout our house…read more We had total confidence going into the experience. Frank provided excellent guidance in selecting the product and providing vision for the results. The install crew was exceptional. Chuck, Craig and Craig have decades of professional flooring experience among them and are true craftsmen. They were very friendly, respectful of our home and treated our furniture and belongings with kid gloves. The results are the ultimate proof. Before the LVF, we had a mash up of tile and carpeting. We love that now the flooring flows so seamlessly from room to room and really opens up our entire first floor. The Carpet Company had previously laid carpeting in another area of our house and we were so very pleased with that experience. Great carpet selection and super service and installation then as well. I should also mention Bruce back at the shop who is so helpful and friendly in person and over the phone. This is a very kind team who work well together and genuinely care for their customers!

The Carpet Company is fantastic! Recommended by our contractor friend Dan Cozzens, they didn't…read moredisappoint. From sales with Logan to the measurements with Frank to the instillation with Brian and Chuck, everything was really awesome. Logan spent hours with us going over samples and was so patient. When Frank came out to assess the job, where other installers blanched, he said I've seen worse. He had an amazing can-do attitude which made us very comfortable. They underpromised and over delivered. The floors turned out spectacular and as another company suggests, We fell in love with our home all over again.

My husband and I had an excellent experience with Select Floors from start to finish. Dan is…read morehands-on and genuinely focused on helping customers make the right choice, rather than upselling products that exceed their needs or budget. He took the time to explain options and recommend a flooring solution that was the right fit for our project. What really stood out was the level of customer service. Since my husband was installing the flooring himself, Dan even offered to come to our home, if needed, to help get him started at no additional cost. That kind of commitment is rare these days. Communication was outstanding throughout the entire process. Estimates were provided promptly, and Dan maintained regular contact regarding order status, delivery timelines, and any delays. We always knew what was happening and never felt left in the dark. Our experience was so positive that when we recently started a completely different flooring project (three years later), we returned to Select Floors without hesitation. The same exceptional service, honesty, and professionalism that impressed us the first time were still evident years later. If you're looking for honest advice, great customer service, and a local company that truly cares about its customers, we highly recommend Select Floors. Ron and Laura

We had a carpet installed in our sunroom and a backsplash installed in our kitchen, and we couldn't…read morebe happier with the results! The owner and his team did an outstanding job on both projects. They were professional, knowledgeable, and paid great attention to detail. Their prices were also reasonable. We highly recommend them to anyone looking for quality workmanship!

Family owned Polite…read moreFriendly Helpful Educational Willing to answer lots of questions No high pressure sales

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Ok, I said I would give you an update when they finished. Well today was the day. The LVT was…read moreinstalled in 2 days by 1 man, Jeff. He came in, got right to work, moved everything himself... Wham, Bam he was done. Great job. Paid attention to all the details. Was constantly cleaning up after himself. We couldn't ask for more. The finished job is beautiful. Today the carpet guys came to finish one last detail, which was re-stretching the bedroom carpet... perfect finish. Bottom line - "Location Carpet" is the only company I will call or recommend for any kind of floor coverings. If you have a project give them a call.

I went in expecting to get a remnant, but for the same price left with new 2 foot squares I can…read moreeasily trim without handling the entire area's heavy carpet and cutting it around objects. I used adhesive on concrete, but it isn't always needed. Wonderful, helpful people here.

We used CHR years back to refinish most of our house and they killed it then so it was a no-brainer…read moreto reach out to them when we discovered original hardwood flooring under the nasty carpet in our bedroom. There was floor repair needed this time and honestly, I was a little nervous how they were going to handle it, but I'm a fool for even carrying that notion as they made it look like there never was a giant piece of wood slapped on the floor after shoddy duct work was performed years back and promptly hidden with carpet. It took a little bit for something to get scheduled, but it happened. I had the room ready for them when they arrive and moved out all items so they literally could get started without delay. Charlie and Gary arrived on time each morning and were ever so passionate about their work. Seriously, to see them excited about their job says so much. They are professionals at what they do and were friendly as hell too. We are more than happy with the results and the finished floor makes the room so much better. It took 2 days and, even though it was a fricking monsoon outside while they made the repairs and restored the floor, Charlie and Gary didn't miss a beat. They were able to fix the floor, sand it down, and put a few applications of stain down making the floors look amazing. They finished up on a Friday afternoon and offered to come back later in the day to install trim and the closet doors and were back as promised still in great moods. Charlie even left me with some stain and putty as I told him I was going to remove a metal transition in time and replace it with a wood one. Dude even took the time to tell me all the steps I should take to make that transition perfect and it wasn't a forced attempt - he wanted to share his knowledge. I can not tell you how rare of a quality that is where the crew is legitimately excited to do their work and marvel at the results. Made me so happy to use them again to support their venture. Owner Jesse came out a few days later to check out the results and that was that. I gave her pretty much the same feedback about the crew as I have written here, and she talked about them like they were her own blood. Sure it might have taken a minute to get on their schedule, but let's face it, there's a ton of folk out there with projects and not too many professional companies to attend immediately. I personally did not mind the wait as the outcome was perfect. Kudos to CHR for once again exceeding my expectations and taking a destroyed, abused wood floor and making it into something beautiful. Note: I was not compensated at all for this review. This comes from the heart and if you are looking to have your floors restored, you'd be a fool to not use CHR.

Jessie and Brian did amazing work on our floors! They are both personable, professional, and…read moreflexible. Brian kept me informed and updated on the process and timelines the entire time he was here. He was very tidy and efficient. Jessie provided great advice on maintaining and even went above and beyond to accommodate equipment for us to move our furniture when she wasn't obligated to. I immensely support Jessie and everything she and her company stand for, and couldn't recommend Cle Hardwood enough!

We used Kitchen Design Center for a kitchen remodel. Scott, Mike and their crew handled everything…read morefrom the plan, to the tear-out, plumbing and electric updates, new cabinets, new flooring, to the finished product. Robert, who did most of the remodeling, was precise and professional. They kept us informed every step of the way. The finished product was beautiful. We couldn't be happier with the way the new kitchen looks. We highly recommend them. Mike and Lil Hanrahan

I truly struggled with leaving this review, however, had I known how this project would go, I would…read morehave chosen a different company. We initially chose this kitchen design company because we thought we were paying a premium price for a professional, full-service job where they would take care of everything for us. We have successfully worked with several different contractors in the past and had few issues, but this 8-week process was an incredibly stressful renovation where we ultimately did not feel comfortable in our own home. We are happy with our final kitchen. Scott provided a somewhat detailed labor sheet and was super nice to work with, but there was little detail as to what we were responsible to purchase. Delaney was amazing to work with and went out of her way to help with choices, sending modified renderings each time I changed my mind. The electrician and the plumber were wonderful, as was the countertop installation crew. Sales vs. Reality The project started off well prior to construction, and the owner came out to draw up the quote. During the sales process, we were explicitly told that the company has three teams of contractors they utilize. In reality, they sent just one single contractor, Robert, to do almost everything by himself, using his own sub-contractors only for the plumbing and electrical work. Useless Supervision & Hostile Contractor The company's project supervisor was completely useless and could barely hide his impatience with our valid requests and complaints. The contractor (Robert) was rude, difficult to communicate with, and argued with our requests. Mike (the supervisor) told us they know Robert is difficult, yet they still use him. They said they would talk to him, but that only backfired, making him even more hostile and causing bad feelings to escalate all around. Complete Lack of Daily Cleanup There was almost zero cleanup done in our home or in the garage where Robert did his cutting. The kitchen floor was a hot mess of debris, mud, and sawdust at the end of every single day. Because we needed access to our stairs, we were tracking this filth all over the house and had no choice but to clean the kitchen ourselves every night. Robert also left sawdust completely blanketing our entire garage--covering our car, floor, and workbench--requiring daily cleaning on our part. We even had to purchase a plastic liner to place on our stairs just to prevent the mud and debris from his shoes from destroying our carpeting. This is absolutely not something a client should have to do when paying for a premium service. Upon completion, I had to clean out every single cabinet and drawer because they were filled with sawdust. Negligent Property Care & Cut Corners We constantly had to step in and micromanage the construction: * Robert dropped the drawer for the end base cabinet, broke it, and simply left the broken drawer sitting on our garage workbench without saying a word. We were so exhausted by the constant fighting and hostility that we didn't even bring it up; my husband just fixed it himself so we could get it installed (which it never was). * After demolition, a massive amount of construction debris was piled directly against our siding. It sat there for three days until I had to explicitly demand they come remove it. * Robert used the top drawers of our expensive brand-new, unprotected cabinets to store his tools and gear during construction. This carelessness left gunk and an actual scratch inside one of our new drawers that we had to clean up ourselves. * After tearing the walls down to the studs, they wanted to just stuff some insulation into large holes (you could see the outside siding), ignoring our warnings that the wall gets freezing cold in the winter, not to mention the holes already had old insulation in them that did nothing. Ultimately, my husband had to fix the holes himself to ensure proper coverage. * They attempted to run a flexible refrigerator water line inside the wall instead of using industry-standard PEX or copper, which is a major leak hazard. We had to argue with them about this as well. The Bottom Line At the end of the day, we want to be fair to the craftsmanship: we are grateful that the cabinets are aligned properly, Robert did a good job on the walls, the flooring turned out beautifully, and the ceiling looks great. But the physical end result does not excuse a grueling process or blatant misrepresentations. Given the severe lack of oversight and the fact that we had to fix their mistakes and clean up their messes daily, we hoped they would offer a small goodwill discount. Instead, we received only excuses and apologies. I can't speak for the other "teams" of contractors, but if you hire this company and you have Robert, be prepared to manage the project, clean up the job site, and handle a hostile subcontractor entirely on your own.

We have uses Jamies of South Amherst for out living room carpeting and most recently a new sheet…read morelaminate flooring for our master bathroom. John who showed us examples and helped steer us to the product we chose. The day finally arrived and Tony did our install. What a great fellow who worked hard, cleaned up perfectly and gave us a great new floor! Thanks Jamies and Tony for such a great update!

I cannot say enough good things about my recent carpet purchase experience. It started at the…read morestore. We were looking at this certain carpet & the salesman Allen said, "with the size & shape of your room, you're going to see an obvious seam with that". Advice my counter guy didn't give. The man that came to measure & quote, very nice & no pressure. The installers Sonny & Jeff could not have been better. They were just great. One piece of trim between rooms didn't match, even though it was the color we picked. I just didn't like it. Sonny came back with 2 others & let me pick one I liked better. I love my new carpet & this company is a dream to with with.