I used Yelp to find Brian Hager and his remodeling business. He was quick to respond and quick to…read moreprovide a quote. It's always good to find a contractor who is responsive and communicative. Bryan fits that bill We were interested in putting in a waterproof floor, either ceramic tile or vinyl, and Bryan was helpful in determining which one and the cost-effectiveness of each. Bryan managed to fit our timeline for the project perfectly. In about three days, he had leveled the concrete floor in our Lakewood, home, put down the red, waterproof barrier, put down a impermeable barrier between the red barrier and the vinyl flooring. Finally, the vinyl flooring went in in about a day and a half. All told it was about four days. When we noticed something that might've been a little bit off, Bryan was quick to correct it and super responsive. he was more than accommodating in our requests and his crew did a great job, especially in terms of cleaning up before they left. It's clear that Bryan understands not only the craft in his work, but how to treat his customers. We are thrilled with our new vinyl floor. I'll update this review with some more photos once I finish the rest of the project.

I've dealt with many contractors over the years. In most cases, you can never find one who does…read morehigh quality work, quickly, and at a reasonable price. Bryan Hager is a rare gem in that he checked each of these boxes. You'd be lucky to have this guy work on your property.

Jessie and Brian did amazing work on our floors! They are both personable, professional, and…read moreflexible. Brian kept me informed and updated on the process and timelines the entire time he was here. He was very tidy and efficient. Jessie provided great advice on maintaining and even went above and beyond to accommodate equipment for us to move our furniture when she wasn't obligated to. I immensely support Jessie and everything she and her company stand for, and couldn't recommend Cle Hardwood enough!

Great experience with Cleveland Hardwood Restoration! Jessie really knows her stuff and gave me…read moregreat advice during our initial consult. Her team beautifully restored the floors in my bedroom and I couldn't be happier with their work. The team is friendly, communicative and reliable and they do a fantastic job at a very fair price. Could not recommend them more!

Paul was fantastic. He listened attentively to my vision for the kitchen. He was honest and…read moreknowledgeable. Paul took my wishlist to the designer and she came up with a beautiful rendering. The showroom was a treasure trove of additional ideas. Needless to say, my consultation was a positive experience.

We bought a house that needed a lot of work while living across the country. We needed the house…read moreremodeled before we moved in which felt like a daunting task in managing it from afar. We engaged 3 contractors to receive a bid. Sembro's took the longest to receive but for good reason. Theirs was the only one that included 3D designs. It was also helpful that they had a show room to see products in person. Paul was great to work with. Construction started and ended relatively on time. Near the end of the project we nitpicked several items we wanted addressed before officially closing the project which they took action on fast. Absolutely no problems in getting them to come over and address any issues or concerns. Very happy with all the work that was completed and would not hesitate to hire again. Only gripe I would have is how they handled the referrals we passed along to them. One project they closed on and completed a kitchen remodel. We never received a "thanks" or acknowledgment of the added business we provided them. We also passed them onto another friend to provide a quote and they ended up being ghosted. Really odd.

Can't say enough good things about my encounter with Matt today. A customer at a different…read morecommercial flooring store suggested the Floor Store Direct when I could barely get an answer from the employees at the first place! Matt was kind, patient and gracious. I was visiting family and looking to track down a replacement floorboard, or even just a patch. Matt took the time to find a suitable substitute from his overstock and gave me 3 boards on just a handshake. I will definitely be recommending Matt to family and friends who live in the area..or if I'm ever of need of flooring to bring back home...it would be worth the drive.

Great experience! Everyone was very helpful and knowledgeable. So happy with our new carpet!read more

You guys did an amazing job remodeling my bathroom and are my go to people for big and small…read moreinstallments !!

From the owner: We have a family owned business with 40 years of experience. My dad, brother, and I have worked…read moretogether on countless projects. We are all St. Edward High School graduates and know the meaning of hard work. We take pride in our craft and making our customers happy.

what a great job on our whole-house carpet cleaning. would highly recommend! Danny was…read moreprofessional and easy to work with.

Danny was great to work with! He was very responsive, worked quickly, and did an amazing job. Our…read morefloors were pretty rough when we bought the house, but they're now shiny and look exactly like we wanted them to. Very happy with our results!

We purchased our first rental property and as out of state investors, a quality contractor is the…read moreMOST important person on your team. Usually with a contractor you get one (2 if lucky) of the three: quality, speed, communication but with 1st call we hit a trifecta and got all three. We're doing a bit higher-end design of the house and Clinton has been nothing short of amazing throughout the experience...doing great work, quickly and always sending updates with photos and suggestions for any challenges that have come up. Clinton really has gone above and beyond to help us with this project. We will absolutely be working with 1st Call Remodeling on all of our future projects.

I highly recommend this company! Worked quickly, and attention to detail is spot on :) Ive had so…read moremuch work done previously to my home. This time I can definitely tell that care was put into the work from this company. Will be showing off my home now.

Called for an estimate. Realizing they were over an hour away, I asked if that was too far. He…read morestated no and that he had guys that worked out here. Sent two guys who had trouble operating a tape measure out for the estimate. Gave me an estimate and we agreed and I signed the contract. Gave him half down ($1750) and the other half when the job was done. This was to re drywall my entire garage. The first two days they showed up and worked for two hours. The third day was another two hour day, but the hung 1 sheet of drywall. The owner started hinting instantly that he was going to need more money and complained that it took him $80 in gas to get to my house. They didn't show up for a couple of days. When they did show up, they almost completed hanging drywall on the ceiling. At the end of the day the owner says he will need an extra $1850 for the job to be completed. I told him no. The next day, a worker shows up and tool all the tools and left. These guys are not contractors. None of them have licenses. Worst experience ever.

This man didn't show up to my house as he had three appointments and tonight we canceled plans as…read morehe said he'd be here between five and six I'll texted him and asked if he was coming he said no he was stuck in traffic just said it said the same thing the last two times then he asked me to send them pictures of what I needed done so I did so and you can't really tell in the pictures that it's only five tiles that need to be replaced and the shower door put in the other contractor I contacted came right out because you never take the first price you just make sure that it's a registered contractor and you're going to get a good job then he started to be rate me in a text as I told him he was triple the price