I was moving to a new home and wanted to have the floors redone before I arrived / moved in. The…read morehouse was empty and I was in another state. I was referred to Peter by a friend. All of our communication was by phone. Peter was responsive, honest, reliable and did exactly what he said he would do not just on time but a whole day early! He explained his process and talked me through all of my questions with patience and respect. His quote was more than fair. The floors look fabulous! Everyone comments on them. I am more than satisfied. In this day of delays, no-shows and high prices, Peter put joy back into moving and hiring / working with contractors!! I refer Peter without exception!

We have uses Jamies of South Amherst for out living room carpeting and most recently a new sheet…read morelaminate flooring for our master bathroom. John who showed us examples and helped steer us to the product we chose. The day finally arrived and Tony did our install. What a great fellow who worked hard, cleaned up perfectly and gave us a great new floor! Thanks Jamies and Tony for such a great update!

I cannot say enough good things about my recent carpet purchase experience. It started at the…read morestore. We were looking at this certain carpet & the salesman Allen said, "with the size & shape of your room, you're going to see an obvious seam with that". Advice my counter guy didn't give. The man that came to measure & quote, very nice & no pressure. The installers Sonny & Jeff could not have been better. They were just great. One piece of trim between rooms didn't match, even though it was the color we picked. I just didn't like it. Sonny came back with 2 others & let me pick one I liked better. I love my new carpet & this company is a dream to with with.

Our flooring installers were good, however, after having a true black stain and seal put down, old…read morered ok colors came up through the seams. It took me over a month to get someone to come out. When the owner came out, he stated there was nothing he could do and it was normal, after being an hour late. He blamed it on the weather and I showed him my 55% Humidity level. Well, needless to say, he left me home and I am now stuck with a Floor I have to fix. I would not recommend this company ever as they just don't seem to care after the job is somewhat done. I was going to have them re do the whole second floor, not now, not ever! Beware!!!

Had a great experience at Carpet One yesterday. We arrived a few minutes before the store opened…read moreand instead of having to stand around and wait we were immediately greeted at the door and ushered in. Our salesman, Dan, was extremely helpful and friendly. Asked what our needs were and showed us only what we were interested in and stayed in our price range. He was extremely informative. Our visit was short and sweet. We found what we needed with no hassle or headaches. This is the place you should stop at first when shopping for your flooring needs. Products they carry range from high to mid quality carpets, hard wood flooring, laminates, they also offer hardwood floor refinishing and carpet installation. All in all a great small business. We will be shopping with the in the future to get more of our home renovation needs!

Jason provides high quality work & dependable service. When we bought our home the first thing we…read morewanted to do was refinish the hardwood. We were working with a short time frame between closing & when we needed to move in, but Jason was able to accommodate us. After we pulled up the carpet we found that there was plywood screwed, glued and stapled to the floor. We pried it up, chiseled away the glue and pulled (what seemed like) thousands of staples. In the end, you would have never known the condition of the floors before River Hardwood finished them. He worked fast, efficiently and made several repairs weave seamlessly in. Jason was also highly responsive to calls & texts and communicated his progress with us everyday. I would highly recommend River Hardwood.

These guys are awesome to work with! We had five rooms refinished and couldn't be happier. The work…read morewas done within a couple days and they worked around our schedules to make sure we didn't interfere with each other. Jason sent pictures via text throughout the process to keep us updated on their progress, which was very refreshing. The entire house was surprisingly clean afterwards and we feel we definitely got more than our money's worth. Would highly recommend calling them if you're considering having your floors redone!

Replacing the floors in my entire home was an exceptional experience from Circle Floors Parma Oh…read more Don, the owner , provided a timely in home measurement and estimate. Once my LVP was ordered, Mary the office staff kept me informed of arrival and delivery of product to my home. Derek, the installer, was knowledgeable, had a plan every day during the process, is a hard worker, very efficient and with intent to detail. All Circle Floor staff was professional, courteous and helpful. From choosing my floor down to thorough cleanup after installation, was very streamlined. I can confidently recommend Circle Floors for your flooring needs.

Circle Floor Company for helping me find the perfect carpet and flooring to brighten the place and…read moregive it a timeless and classy elegance. Don and his team were excellent, communicating every step of the way, and making sure I was absolutely satisfied. They were able to get in and finish on time, and take away the stress. I would highly recommend!

Brian was easy to work with, professional and reasonable…read more My carpet needed stretched and that's what he did. They did what they promised and for the amount they quoted me. I appreciate this in someone I hire for a job. I would recommend them!!

I had three areas of some new Berber carpeting that cats destroyed. Luckily I found your services…read moreand you made the carpet look like new. Thank you so much!

Jessie and Brian did amazing work on our floors! They are both personable, professional, and…read moreflexible. Brian kept me informed and updated on the process and timelines the entire time he was here. He was very tidy and efficient. Jessie provided great advice on maintaining and even went above and beyond to accommodate equipment for us to move our furniture when she wasn't obligated to. I immensely support Jessie and everything she and her company stand for, and couldn't recommend Cle Hardwood enough!

Great experience with Cleveland Hardwood Restoration! Jessie really knows her stuff and gave me…read moregreat advice during our initial consult. Her team beautifully restored the floors in my bedroom and I couldn't be happier with their work. The team is friendly, communicative and reliable and they do a fantastic job at a very fair price. Could not recommend them more!

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.