When went it to discuss new carpet at Westlake had just bought new home and based on commercial…read moreover the years thought would be someone wanted to buy from. Not much time spent with us but took 4 samples. We were told someone would call to set up measurement after a week no one touched base so we called they said oh we wrote down number wrong. Strange as they had repeated back and had email. No email. After finally came the guy that took measurement said office would call next day after almost a full other week we had to call and it was evident hesitated and then said oh just came in I will call you later. He did and price was fair. However at that point it left that feel how would install be handled. We decided at that point to call another place they were not cheaper but they from start handled things the way customer service should be.

From the moment we walked in the store...to when our installer left...the experience was perfect…read more Price was reasonable, installation was flawless. The installer even called back to follow up. I am over the moon...happy with Calvetta brothers...and don't forget their sister...Casey. It should be Calvetta Brothers and Sister...but who am I.

Jason provides high quality work & dependable service. When we bought our home the first thing we…read morewanted to do was refinish the hardwood. We were working with a short time frame between closing & when we needed to move in, but Jason was able to accommodate us. After we pulled up the carpet we found that there was plywood screwed, glued and stapled to the floor. We pried it up, chiseled away the glue and pulled (what seemed like) thousands of staples. In the end, you would have never known the condition of the floors before River Hardwood finished them. He worked fast, efficiently and made several repairs weave seamlessly in. Jason was also highly responsive to calls & texts and communicated his progress with us everyday. I would highly recommend River Hardwood.

These guys are awesome to work with! We had five rooms refinished and couldn't be happier. The work…read morewas done within a couple days and they worked around our schedules to make sure we didn't interfere with each other. Jason sent pictures via text throughout the process to keep us updated on their progress, which was very refreshing. The entire house was surprisingly clean afterwards and we feel we definitely got more than our money's worth. Would highly recommend calling them if you're considering having your floors redone!

From the planning to the installation, I couldn't be more pleased with Flooring Concepts. Everyone…read moreI worked with in selecting my flooring,- Kirk and Carol to the installation team - Tim and Giovanni were top rate! I am thrilled with my new floors and would highly recommend Flooring Concepts. I give them a 10++++++

Our experience with Flooring Concepts was very disappointing. When we were scheduled for service,…read morethe timeline suddenly changed from what it was when we signed the contract. We felt scammed because timing was very important to us, but had to proceed despite feeling the owner was dishonest. The crew that was sent to install (Tim and Giovanni) was unprofessional and made a lot of mistakes. It got to a point where we felt uncomfortable with them in our home. When they did show up, we caught one of the workers laying on our new carpet and rolling around. When we brought up the issues to the owner and installation manager (and sent proof), they did not seem to care. It seemed as if this was normal for them. Any solutions were brought up by us and no solutions were provided by the company. We even had to point out a lot of mistakes that were made that the installation manager missed. At one point, we had to facilitate getting our carpet to our home because one of the workers wanted to leave and we had to do the labor of carrying the carpet into our home. When we finally got another crew out, they were confused about why our project took 7 days when they said they could have it completed in 2. At the end, when discussing with the owner, we felt he was he acted rude, aggressive, and condescending. The dishonesty and lack of communication throughout the process was the worst we've experienced through 5 years of home improvements. An actual quote from the owner was, "I only care about the numbers." After fighting with them for a week, the end product is acceptable but not as expected or worth the price. This company does not care about the job they do, they say themselves they only care about the numbers.

Service Requested was fantastic quality of counter tops perfect value excellent they did a…read morefantastic job installing countertops

They did a great job installing our countertops and full height splash. Our job was difficult and…read morethey knocked it out of the park. The template guy, and install team was great. Very professional and respectful of our home. The lead time was a little longer than originally quoted but worth the wait.

I had used this company for a larger job earlier and was very happy with their service. When it…read morecame time to update a bedroom, I contacted them again since it had gone well previously. I worked with Darrell both times. He was prompt and efficient. The installer had been to my house as well. It is nice to work with the same people. Again, the job was completed in a single day and the work excellent.

They did an outstanding job!!! Darrell, Dave, and the entire crew were incredibly professional,…read morerespectful, caring, and knowledgeable. Their craftsmanship was fantastic and their work impeccable. I really appreciated that they left everything clean as well. I highly recommend them!!

The good: The guys at the store. I spoke with 4 of them. All…read morevery polite, professional, and helpful. Nicely done. The delivery guys. I wasn't home but my mother in law said they were very nice. The material. It looks great in our house. The bad: The installation. The crew arrived after 9:00 each day and were gone by 2:30. They took a 45 minute lunch each day. They worked less than 5 hours each day. They did not have all the necessary tools with them. They needed to come back days later to cut a door. I didn't notice the door until afterward. Someone started to cut the door but cut the top instead of the bottom. I wasn't looking up to inspect a flooring job. Trash everywhere. Used utility knife blades left on the fireplace mantle, the kitchen counters, the window sills, down in the floor registers, on the stairs, and on the floor in the corner of two rooms. We're glad we found them all before my stepson or the dogs did. They dropped cuttings into several of the floor registers and swept in quite a bit of sawdust into one of them. The front landscaping was littered with cuttings and my black mulch is now sawdust beige. Spent part of the weekend cleaning it out. The trash from someone's lunch was left in the driveway at the end of the last day like it had been kicked under the truck. We've been doing a lot of remodeling of this house since we bought it including a gut of the kitchen and a bathroom, carpeting on the stairs, and flooring throughout. This was the worst by a wide margin. Even the kitchen guys didn't leave as much of a mess and they did a lot of demolition, sawing, and drywall work.

Beautiful beautiful flloors. So happy with everything from service to all the support we received…read morefrom everyone we had to work with. We did over 2,200 square feet of flooring. Thank You Guys and gals.

They previously refinished hardwood floors for my son and did such a beautiful job I had them do…read morefloors for me too. Nick and Paul (I think) were exceptional. I can't say enough about their professionalism, their pleasant and helpful attitude, their patience with me when I would get frazzled, lol. They explained everything about what to expect. They kept the house immaculate! If sanding floors is a dusty job, you never knew it by the end of the day! Erin, in the office, was also wonderful to work with. And needless to say the floors are gorgeous. The price was very reasonable too, in my opinion. I would highly recommend them!!

An absolutely awesome experience! After consulting with a few companies I decided to hire Hazelwood…read moredue to the communication and professionalism of their office manager, Erin. I can see this trickles down throughout the company. Everyone was a pleasure to deal with. The finished product looks terrific. Pricing is affordable. I would not hesitate to hire them again.

I used Yelp to find Brian Hager and his remodeling business. He was quick to respond and quick to…read moreprovide a quote. It's always good to find a contractor who is responsive and communicative. Bryan fits that bill We were interested in putting in a waterproof floor, either ceramic tile or vinyl, and Bryan was helpful in determining which one and the cost-effectiveness of each. Bryan managed to fit our timeline for the project perfectly. In about three days, he had leveled the concrete floor in our Lakewood, home, put down the red, waterproof barrier, put down a impermeable barrier between the red barrier and the vinyl flooring. Finally, the vinyl flooring went in in about a day and a half. All told it was about four days. When we noticed something that might've been a little bit off, Bryan was quick to correct it and super responsive. he was more than accommodating in our requests and his crew did a great job, especially in terms of cleaning up before they left. It's clear that Bryan understands not only the craft in his work, but how to treat his customers. We are thrilled with our new vinyl floor. I'll update this review with some more photos once I finish the rest of the project.

I've dealt with many contractors over the years. In most cases, you can never find one who does…read morehigh quality work, quickly, and at a reasonable price. Bryan Hager is a rare gem in that he checked each of these boxes. You'd be lucky to have this guy work on your property.

We tried several stores and finally found what we wanted at Scarvelli. They had the exact carpet…read morethat we wanted to replace and did a great install

Great selection and outstanding service! Professional installation and attention to detail. Will…read moredefinitely use this company again. Best flooring and prices in the Avon, Ohio area.