Fullerton Ford

4.5 (845 reviews)

Auto Repair, Car Dealers, Tires

Closed • 9:00 am - 8:00 pm

Updated 3 months ago

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Randy P.

I haven't written a review on Fullerton Ford in 8 years (when I bought my Fusion there) but wanted to again say that I am a fan of their service department and particularly Art Bravo. I always receive great customer service (a lost art these days) and Art always goes the extra mile in advising me and helping me to save money. This is in spite of the fact that dealer prices are usually way out of my budget. But I like the fact that this Ford dealership knows my car and is generally very honest and forthright about what needs or not needs to be done to keep my car "healthy." Bravo (no pun intended) to the service department at Fullerton Ford!

Louis F.

Art Bravo, Service Advisor at Fullerton Ford - Exceptional Service!!! We purchased my son's Ford from a non-Ford dealership, and shortly after taking delivery a warning light appeared on the dash stating "Charging System Service Soon." This was especially concerning given that we had just bought the vehicle. From the moment we arrived at Fullerton Ford, Art Bravo was outstanding. He took the time to clearly explain what the technicians would be checking, what the issue might be, and how they would diagnose it. His professionalism, patience, and detailed communication immediately put us at ease. The issue was identified and resolved the same day, and we picked up the car that afternoon. My son is extremely happy, and we are incredibly grateful for Art's thoroughness, understanding, and compassion throughout the entire process. Thank you, Art, for turning a stressful situation into a positive experience. We truly appreciate your exceptional service.

Back view of the 2025 Bronco Sport Big Bend

David G.

We had an amazing experience at Fullerton Ford! My wife and I just leased a brand new 2025 Ford Bronco Sport Big Bend, and the entire process was smooth, stress-free, and actually enjoyable. The sales staff was friendly, professional, and truly went the extra mile to work with us on the price. There was zero pressure, great communication, and we never felt rushed or talked into anything. They made sure we were comfortable every step of the way and that we drove off feeling excited and confident about our decision. We couldn't be happier with our new Bronco and the deal we received. Highly recommend Fullerton Ford if you want top-notch service and a dealership that genuinely cares about its customers!

Sara R.

We had a great experience at Fullerton Ford Juan Saldana and Diego Gonzalez were very helpful. The process was quick which was great!

Richard H.

Very good experience working with everyone here! Felissha was great working to help me get the deal I was shopping for. Nothing changed from when I spoke with them over the phone to when I made it on site. Highly recommend!

F450 hauling a bobcat in the dump trailer

Dylan C.

I searched far and wide for an f-450 diesel I found a couple but they're mostly out of state. I showed up to Fullerton Ford and everyone was friendly and had salesman greeting me outside the building before I even open the door. I've bought from Villa Ford in the past and Ken grody as well but I haven't felt this hospitality ever from any Ford dealership that I got from Fullerton Ford. Imad Ayyoub what's my salesman and he made everything easy to deal with and upfront. I know for my next purchase whether it be a truck or a car I'll definitely end up hitting Fullerton food beforehand. Side note bob is the goat! He worked with me for swapping out my old tires off my trade it in and putting them on the new truck.

Dustin T.

Juan Saldana did a great job helping us work out a deal for my 2025 Ford Maverick. Also, Tommy from the parts department was awesome, following up with getting spray in bed liner, and rails put on the truck. The sale and service experiences were great!

Ron T.

Stolen Valor - The owner of Fullerton Ford is NOT a veteran as advertised on signs & mural that states, "A PROUD VETERAN OWNED DEALERSHIP," "VET OWNED, and on multiple websites - Instagram, Facebook, etc. The first statement on an updated Fullerton Ford website states,"AS A LOCAL VETERAN OWNED DEALERSHIP." This statement should have been removed under new ownership. Using the "Veteran" status after the veteran died to sell cars is deceptive & is considered "stolen valor." It has NOT been owned by a veteran for almost three years as that true veteran is no longer alive. If the new owner is not a veteran, labeling your company as "veteran-owned" is illegal. Purposely misrepresenting a business's veteran status is considered fraud and is punishable under federal and state "Stolen Valor" laws. Where is your Veteran Business Certification if you are stating you are veteran owned? You state "F Ford has a strong reputation to uphold" on website yet you are using stolen valor to cash in on customers who may choose you based on the dealership's veteran status. Using this designation is a slap in the face to true veterans who are being celebrated this Memorial Day for their significant sacrifices, & individuals who have lost family members who served in. the armed forces. A woman bought a car there states in Yelp review, "Buying from a veteran owned business was a bonus!" I suggest you contact her and set her straight about this deception. This grift would never have been removed until it was exposed. Purposely leaving this bold and deceptive "veteran owned dealership statement years after the veteran owner died, and after change of ownership says something about quality of character. Please Stop the deliberate act of deceiving the public. Stop the con about being something you are not.

The vehicle I bought and serviced at this dealership

Mo S.

I rarely leave reviews, but my experience with Fullerton Ford truly deserves to be shared. After purchasing a 2025 Raptor from a dealership in Orange, CA, I discovered a defect that came from the factory. Naturally, I assumed the dealership I bought it from would handle the repair--especially for a brand-new vehicle under warranty. Unfortunately, that wasn't the case. Their service department made it clear they were too busy to take on the repair for weeks, and it became apparent they weren't interested in helping because it wasn't a particularly "lucrative" job. That's when I reached out to Fullerton Ford, and it turned out to be the best decision I could've made. From the very first call, Chris in the service department was outstanding. He listened, explained the process clearly, and most importantly, treated me like a human--not just another ticket number. Chris went above and beyond to get my vehicle taken care of, and he did it with professionalism, honesty, and integrity. He didn't hesitate to help, even though it wasn't a high-dollar service. That kind of character is rare, and it left a lasting impression. Thanks to Chris and the Fullerton Ford team, I'll be bringing all my Ford vehicles here from now on. This review is completely unsolicited--I was just genuinely impressed and wanted to share my experience. Huge thanks to everyone at Fullerton Ford, and especially to Chris in the service department. You've earned a loyal customer.

Jordan C.

I just want to start by thanking Juan Aldana for the hospitality from when he seen me walking around the lot just checking out the trucks. Very respectful and excellent customer service skills. Juan made sure to get me to where i was comfortable when it came time to talk numbers. I am pleased to say i will be recommending this dealership to all my buddies and sending them over to Juan. The dealership was very accommodating, i had to transfer funds that day so i was not able to give deposit via debit that same day.... They just ended up taking a check the next day and that same day i was still able to complete all my paperwork. Shout out to all the guys at fullerton ford! thank you!!!

We had a great experience. From Chris in sales to all the staff there. We were pre-approved b4 going in. They had everything ready for us. Super easy and convenient. Will definitely be coming back again. Thanks to the whole team for helping us out. Chris especially .. thanks for helping us get my wife's new baby :)

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Geraldine R.

1 year ago

We just had the most amazing customer experience working with rockstar Haley! She was professional, kind, knowledgeable and super collaborative. She made us a deal on a beautiful Ford Expedition Max that we couldn't refuse. Thank you Haley for making the process smooth and efficient! She is the best! read more

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John A.

2 years ago

This is how a dealership should be run. After having a terrible experience with a different Ford location, I brought my business to Fullerton Ford. This location is veteran-owned and being a veteran myself, I was more than happy to support. I brought in my Bronco for an oil service and the experience was very pleasant. Upon arrival I was instantly helped out by the service employee (Cameron) he was a solid dude and quick to get the paperwork started. He told me it was going to be a few hours which was okay with me. I thought I was going to be there all day, but after an hour and a half or so, Cameron walked in to tell me my vehicle was ready. I was quite surprised at how good my experience was and I'll continue to do future business with them. Thank you, Cameron, and thank you, Fullerton Ford. read more

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William C.

3 years ago

The dealer follows through on their deals, I'm a happy customer. Great delivery! Thanks

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Jesse M.

2 years ago

Big shout out to Joe for helping me find the perfect truck to start my company he was very attentive to our needs and made sure we where happy through the whole process. Greeted us as soon as we walked in and showed us exactly what we asked for no hassle at all. read more

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David B.

2 years ago

Joe Green the Service Manager is horrible. I live in Fullerton and would take my black F150 in for service, keeping money in the city I live. When I got my truck back after service, there were scuff marks up and down the front fenders and hood from the technician leaning into the engine compartment, apparently they don't use fender guards. They did reimburse me for the paint corrections, which was nice! I was told by Joe Green to wash my truck before bringing it in for service, he said that he had a black sports car and that's what he had to do. I brought it back for another service, the truck was pretty clean, again scuff marks on the fenders. Joe told me that they weren't going to pay for a detail every time I bring my truck in, and told me not to bring it back!! I was blown away by what I just heard! I guess they can't guarantee to return my truck in the same condition I dropped it off!!! This happened quite a while ago and I don't topically write reviews, but this one is still eating at me, and I what to make people aware. I did try to return my truck a long time after I was told not to come back, thinking Joe was gone, nope, the service writer looked up my information and found a do not work on this truck note. Now I have to drive several miles away to another dealership that takes care of my vehicle and returns it in the same condition. Hopefully, the owner of Fullerton Ford reads this and can answer how a service manager can treat a paying customer this way! I'm sure I'm not the only one! read more

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Elvin M.

3 years ago

My jeep was in need of suspension etc...badly. My Guys @ The House of Jeeps, " Mark & Chris" made it happen! Gratitude goes beyond words! read more

Fullerton Ford - # HouseofJeeps - Auto Repair Near Me - Fullerton, California

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Carlos S.

4 years ago

Fullerton Ford was amazing from the owner down, the most amazing experience ever. Going to be a customer for life Thank you Abe (Owner),Drew (Manager) ,Brandon (Sales Rep), Steve (General Manager) and Omar (Finance ) once again thank you so much I highly recommend them to anyone looking for their future vehicle. Amazing service and the best experience they are not pushy they actually care about their customers unlike other places. read more

Fullerton Ford - Ford Maverick Hybrid - Auto Repair Near Me - Fullerton, California

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Patrick W.

3 years ago

Worst experience ever! 800$ for service that they didn't even do. How is it that I now have zero oil in my car (they "did" the oil change). They also claim to have replaced my tire sensor yet I have a brand new (in the bag) tire sensor. I 100% recommend NEVER going to this shoddy dealership for repairs. read more

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Seung K.

Elite 26

131

163

5 years ago

Thank you McCoy Mills Ford for ordering me all weather mats for both the front and rear! read more

Fullerton Ford - 2020 Ford Mustang Ecoboost Coupe Premium - Auto Repair Near Me - Fullerton, California

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Fullerton F.

Mr. Seung K, We are happy we could make your experience a positive…

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Steve B.

155

2 years ago

I will NEVER take a vehicle to this dealership again, nor should you. Not only do they not return calls in a timely fashion (if at all), they lie by omission. I probably should not use the word "they" but rather "the manager". Last September, my 2019 Fusion died on the highway. When taken to their service department for inspection (and hopefully repair), the manager just so happened to omit the fact that my particular vehicle was part of a recall! Kind of an important condition to NOT inform the customer, don't you think? Luckily, one of my friends who's a mechanic, found this out; and the Ford HQ addressed the issue for me. If you're wanting HONEST interaction and information about the service of your car - do not take it to Fullerton Ford. read more

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Czarina G.

2 years ago

Came in to pick up my 2023 Mach E Premium today. Noah was a great help. Was able to beat price from other dealers. Got a great deal. Chad at finance was amazing as well. Highly recommend. read more

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Decisive M.

350

124

3 years ago

Got my 2023 raptor here from Jesse and I can't be happier. Called almost all the Ford dealerships in oc and they seem to have issues with chicks. Hmmm their loss. Called and Jesse legit had my car ready for me waiting and was helpful with my trade in as well. They were kind to my mom which wasn't feeling good but wanted to see me get my keys. The finance guy Alex was great too. Was very helpful and knew exactly what I wanted. Also saved me a trip back. Just a very nice experience to begin with. Totally recommend them cause they're just good people and veterans. You can't go wrong. read more

Fullerton Ford - Love her. - Auto Repair Near Me - Fullerton, California

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Anthony C.

112

3 years ago

Bought a second truck from Fullerton Ford. Hands down the two smoothest sales I have had. Steve, Brandon and Alex had everything lined up in sales and finance. Alex made multiple calls to my credit union to get me a better rate than their standard rates. I was able to get in touch with the veteran owner, Abe, to get the best price on my trade in and purchase while he was shopping at Walmart getting his honey-do list done. Doesn't get more realistic than that. The team there is like a family and they try to make you feel part of theirs. I'll be a repeat customer here and send everyone I know to Fullerton Ford. read more

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N P.

2 years ago

Was looking for a new F250 for the company via the web. Fell on to Fullerton Ford website and inquired on a particular one, so called and dealt with Haley. Before we came in, we negotiated pricing and what our budget was. Although higher than what we wanted, Haley and team with some expected back and fort; came back and met us more than half way to our budget. The process over the phone , took no more than 30 or so minutes in total. Price was finalized Thursday night and Friday walked in, signed the paperwork that was pretty much all done. Haley was more than delightful, greeted us with her Southern charm, and the process in all was smooth. If you need a vehicle, go see Haley at Fullerton Ford, none of that typical dealership crap with her. Fantastic experience with her and the team. read more

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Ryan R.

281

6 years ago

Setup an online appointment with the front office and the girl was real helpful. I didn't have an assigned sales person to deal with so they set me up with whoever was in the office at the time. I was able to test drive the car I wanted but the dude was pretty smelly in the car so I was distracted by that. Maybe it was hot out for him that day? I don't know but I'll give him the benefit of the doubt. Sorry if that's rude. Ultimately, we couldn't make a deal on the car. They thought I was unreasonable asking for a few thousand off and I thought they were unreasonable with their $500 off of the asking price. It's fine, it happens, deals don't work out. What is surprising is the way they talk to potential clients in writing. To tell a potential client who's trying to work in their own favor that you need to come to reality and step your game up is laughable to me. I'm here for me, you're here for you. $500 off isn't a favor in my opinion. So, we discontinued speaking after this. I knew it wasn't working out. No big deal, plenty of cars out there. Weeks later the same stinker decided to leave a voicemail almost laughing about the car selling for asking price and that it sold that day. Did you think I really cared about the car anymore? I wasn't interested weeks ago. Thanks for the reminder I never asked for. Add this guy to the long list of petty car salesmen. Funny how dealers are only friendly when you're just a clueless cash cow and pay everything they're asking for and suggest. "Sure, I'll pay full price. Sure, I'll pay for an extended warranty. Sure, I'll pay prepay service plans. Sure, I'll put thousands down to pad the deal for you. Yettth thurrr, yetthh thurrr" I'm in it for a deal too. HELLO I do t need your pettiness just because a deal isn't working out. If you're looking for an OLD SCHOOL experience in car purchasing, have at it with these guys. I highly doubt I'll be back. Side note: They did have a super dope Shelby Mustang in there though. (See pics) She was so bad read more

Business owner information

Jim M.

Ryan, thanks for taking the time to leave us your honest feedback.…

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Francisco R.

2 years ago

Tommy was great help. I was interested in a pre-owned Nissan Leaf and asked him if he can have the car fully charged because I live 85 miles away and he made it happen! My mother and I had a great experience and with their guidance we ended up driving home with the car we needed. read more

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Harshil K.

2 years ago

I recently purchased a CR-V 2022 from Haley(Fullerton Ford), and the experience was excellent! The staff was professional, knowledgeable, and made the entire process smooth and hassle-free. The vehicle was delivered in perfect condition, and they were patient in addressing all my queries. Overall, a great dealership that I would highly recommend! read more

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dong l.

1 year ago

i have been to ford dealerships in orange buena park huntington beach but this one in fullerton is the best one by far in overall experience..imad ayyoub and jim bright in sales helped me with purchase without pressure, good communication and ease. read more

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C S.

3 years ago

Service department is excellent! Art in the service department is extremely helpful. Fullerton Ford is the only dealership service we take our vehicles to. They care for our personal vehicles and company vehicles. read more

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Anthonie M.

129

4 years ago

Hands down the best dealership experience I've ever had. The deal was absolutely incredible, and the service was better than that. From Abraham, Jim, Omar, and Drew, I could not ask for a better experience. Not only was a deal incredible, but it was the fastest I've ever been in and out of a dealership as well. I could not recommend Fullerton Ford anymore. Five stars doesn't do them justice. I highly recommend you go to Fullerton Ford. read more

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Kelly H.

Thank you for the amazing review Anthonie. We appreciate your…

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Nicki S.

3 years ago

Customer service at the store is not good. Evasive and rude. No one asked if I had been helped

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Dramama N.

3 years ago

Great service, fair and honest with addressing my concerns when I brought my car in to them for service. Will be my go to Ford dealer in the future. read more

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Brooke H.

2 years ago

I went in to get my tire checked because it kept losing air, turns out there was a nail in there, my motor mound or something was broken, and my coolant was leaking. Everyone there was so kind and fixed it all, now my car is running so smooth. Special shoutout to Cameron for being so kind and patient! He's the best. read more

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Anthony G.

380

4 years ago

I feel compelled to give Fullerton Ford a five star review again. I've purchased two vehicles from them in the past 5 years and have had both vehicles serviced there. From the sales staff, service dept, parts dept, collision repair dept, they have always been A+ with their customer service and willingness to make sure I'm happy every time I leave the dealership. Great dealership powered by great people! read more

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Jim M.

Thank you Anthony for review. Congratulations on your new car. We're…

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Michael E.

5 years ago

Fullerton Ford did an amazing job working with me on the purchase of a 2008 Jeep Commander Overland. Salesman Tommy Weiser, the sales manager and the finance manager did a great Job in making it a very quick process. They had me in and out in just over an hour! Thank you Fullerton Ford! I love the the Jeep Commander! read more

Fullerton Ford - Thank you, Tommy Weiser! - Auto Repair Near Me - Fullerton, California

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Rebecca G.

3 years ago

Daniel Zamora was EXTREMELY helpful, from the very beginning of dropping off my vehicle to the very end of picking it up. He updated me throughout the service process & the expected services time was CUT in half! Absolutely awesome! I will definitely visit again & recommend it to EVERYONE I know! Thank you again Daniel & the rest of the team. read more

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Cesar And Ava M.

5 years ago

We bought our new Explorer ST here a few days ago. We had been looking for this particular type of vehicle for over 4 months now. We've been to several dealers looking at different colors with ranging prices. From the moment Yasmine answered our texts/emails everything seemed to fall into place. When we got to the actual dealer Paul was our Salesman. He was talkative, nice & knowledgeable. Paul gave our offers to Steve whom was easy to work with & straight forward. We never felt pressured at any point. When we moved on to financing with Omar he too was friendly & went above/beyond trying to find us the best possible financing deal. Before we left with our vehicle Paul again helped us set up the system inside & showed us as much as possible. Washed & gassed up too! We are extremely happy with the all around experience at Fullerton Ford. We love our car & definitely recommend stopping by here if you're in the market for a new Ford. It's also Veteran owned (another bonus!) & the staff is way more pleasant than most other Fords we visited. You can tell they truly love what they do. Thank you Fullerton Ford for getting us in our 2022 Explorer ST. -Francisco & Ava read more

Fullerton Ford - Our car when we got to the dealership - Auto Repair Near Me - Fullerton, California

Fullerton Ford - Our car when we got it home! - Auto Repair Near Me - Fullerton, California

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Adam I.

5 years ago

Ordered my Maverick back in Aug '21. Since ordering, they've been responsive to my questions and changes to my initial order. I picked her up yesterday and the entire process was relatively smooth. Bryan (sales associate) and Omar (finance) answered my questions with patience. Nice to have Bryan as my associate since he's another Maverick owner too, which made me feel even more confident in his answers to my questions. read more

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Kelly H.

Thank you so much for sharing about your experience Adam. We hope you…

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Michael C.

6 years ago

Alright you guys, my man Tommy Weiser totally went above and beyond. I walked into this dealer after 10 hours of looking at different dealers. I actually parked next door and when I didn't see anything worthwhile there I noticed McCoy's on the corner so my wife and I kept walking. I've had my eye on a focus st for quite some time, I've cross-shopped between gti,g35,camry and even wrx but I kept coming back to the focus st. When I asked a gentleman outside if there was an ST in stock he said yes they just got one so I had to take a look. It was so new to the lot it hadn't been posted online not that I had seen, this particular car was originally sold here and I was comfortable knowing this dealer had done its routine maintenance. The car had 35k miles on it at a 2017 model made alot of sense. They washed it and filled it up while we waited for the final numbers. Finance guy Gene i believe his name was, was very straightforward, to the point kind of guy. I respected his professionalism alot and he was very understanding of where I was coming from on my financial side. I bought a car 2.5 years ago brand new off the lot and my experience there was absolutely subpar compared to how I was treated at McCoy's Also many perks involved in my transaction, I'm very satisfied with how it all went. I got there shortly before closing and they went above and beyond to get me into a car I had been wanting for quite some time. Great guys. Great dealer. Great experience. Buy read more

Fullerton Ford - Found the car I was looking for after 2 years of research and preparing - Auto Repair Near Me - Fullerton, California

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Jim M.

Michael C, Thank you for giving us the opportunity to earn your…

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Phillip V.

4 years ago

I've been looking for a pick up for over a year with no luck. Every dealer I inquired about a truck at, the price gauging was way high , so I finally gave up. Until one day the internet department at Fullerton Ford contacted me letting me know the truck I previously inquired about became available I've purchased many vehicles in the past; therefore, I didn't want to waste my time with the salesman spill. I must say, I admire the way the Finance Mgr. Gino & Fleet Mgr. Ron conducted business. They gave me the bottom line & was able to get me in and out in no time. The price of the truck I found to be fairly competitive also. Needles to say I purchased the truck and highly recommend giving Fullerton Ford an opportunity to sell you your next vehicle. BTW, I drove an hour to get there, but I will be back to purchase a work van. read more

Fullerton Ford - 2022 F350 - Auto Repair Near Me - Fullerton, California

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Kevin R.

574

5 years ago

Upon arrival, I was greeted by a friendly salesman named Bryan! We got straight to the point on what I want in my next vehicle and price range. He showed me a few vehicles and gave me tremendous amount of great info that would help me pick the right one! Due to time, I was unable to complete a deal and had to comeback the next day. Met with Bryan again, got down to numbers on one of the cars and it was set and stone from there! He was very passionate and easy to get along with. Most salesmen seem a lot to handle but dealing with Bryan was like dealing with a friend you would of known for years. Him and his team were all so helpful, they helped me remove and attach my Rooftop tent which was a life saver.. By far, one of my best dealership experience.. you will be in good hands if you work with their team! read more

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Kelly H.

Thank you for the amazing review Kevin. We appreicate your business…

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Richard B.

3 years ago

I had my cousin come to the dealership to purchase a bronco sport, and the experience from her perspective was absolutely amazing! Loves her bronco and got a great deal !! read more

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Jennifer K.

105

3 years ago

Had my car serviced a few times here. Last time was a few months ago. I was told my service package was expiring at the end of the year and to use up 2 more visits. He also told me I me I needed 3 new tires (1was brand new) and brakes soon. I took it in today for an oil change and new tires. Even called 2 days ahead and had them order the tires. I arrived at 12:50 with my 5 year old son on foot. Thinking they closed at 1 pm (my bad). Was told my car wasn't ready. After an hour waiting in the waiting room I was called and asked why I asked for new tires? I said you guys told me last time I needed them, check my glove compartment. He said you don't need them and proceeded to leave me on hold. I got angry . I've now been waiting over an hour and my car is in sight at the back of the lot. I tell the girl who picks up the phone in the other room get you that I'm in the building and I want my car back without the tires I was told I needed. I get to the desk she says oh it's another 10 minutes. Paperwork comes back with wrong color and license plate # and no keys. Didn't get one sorry or told where my vehicle was. I hate this place. NEVER BUY or GET SERVICED AT FULLERTON FORD!!!!!!! I ended walking to my car my son spotted earlier and left. They won't see me again. My last service will be where I bought my car. read more

Fullerton Ford - Location - Auto Repair Near Me - Fullerton, California

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Mandrew H.

3 years ago

The service writer, Art Bravo, was very professional and honest about what should be done when serving my motorhome. They got it completed sooner than expected. I will continue to go to Fullerton Ford for my maintenance needs and schedule it with bravo! read more

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Breanna R.

5 years ago

I can say my experience at Fullerton Ford was the best I've ever had! I definitely recommend Paul Smock! Super awesome and the best! He was recommended to me by a friend and I can say that I was not dissatisfied! Was so helpful through the whole process and made the first car experience so fun. No hassling and never once felt pressured. Paul looked out for my best interest and made the whole process super smooth. Omar in the finance department was very helpful. Provided me with different options for service plans. Was informative and not pushy! Thank you for an amazing experience! read more

Fullerton Ford - New car! - Auto Repair Near Me - Fullerton, California

Fullerton Ford - Thank you Paul! - Auto Repair Near Me - Fullerton, California

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Joe C.

3 years ago

Recently had my new Ford truck in for minor service work. While the exterior has an industrial look.... the waiting room is modern & comfortable.. and more importantly the staff were professional and friendly. I purchased the truck from Ken Brody Ford and was disappointed in their sense of customer service. And oh yeah the work was done promptly and looked great! read more

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Desi D.

268

5 years ago

Fullerton Ford took great care with us. We love our new Ford F-150 Lariat. We feel we got great value for price. Everyone at Ford took care of us: Brian, Gene, Paul, Steve, Omar you guys rock! If you're on the market for a Ford, this is the dealership to go to. read more

Fullerton Ford - Our new Ford truck. - Auto Repair Near Me - Fullerton, California

Fullerton Ford - Ford F-150 Lariat. - Auto Repair Near Me - Fullerton, California

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Steven L.

Hello Desi, Great picture of your New Ford F-150 Lariat, we strive…

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Diana B.

3 years ago

My husband and I had a great experience with Jim while purchasing our brand new car! Jim took excellent care of us and explained everything in great detail! Eddie was also wonderful through the process! Highly recommend! read more

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Mia M.

146

2 years ago

Worst experience Iv ever had at a dealership!!!! If you're looking for an honest dealership take your money somewhere else. They will straight lie to your face, tell you one thing and do another. It's very unfortunate that I have to write a bad review because I don't like to do this but my experience was horrible with car sales guy Martin. I had been doing business with them for 3 weeks just for them to waste my time. They convinced me to buy a used van but before signing I noticed there were several fees being added which I told them to fix because I didn't want anything added. When they fixed it they said to come back the next day to sign. The next day rolls around and all of a sudden Martin sold the car to someone else. Excuse me ? (Im pretty sure it's because they took 5k off of fees) Ok I chose to be calm because they had also said they would buy my old vehicle and so I dropped off the car to them with the title signed to be released just so they can bring it back to me days later and say nevermind we will no longer be purchasing your car. Martin lied to my face saying everything was good to go so many times. This dealership is extremely unprofessional and I would not do business here. read more

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Art S.

3 years ago

Brought a maintenance agreement that included oil changes, big mistake. I brought my car in for its first oil change and I had to be given a ride home because it was taking so long. It is going to be hours before they complete the job. If I had gone to valvoline it would have taken only 15 minutes! Even Honda only takes one half hour max because they have a dedicated oil change facility. When I talked to the rep he told me that I had forty cars ahead of me, really!? read more

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Page 3 of 22

700 W Commonwealth Ave
Fullerton, CA 92832
Directions
(714) 930-4000
Call Now
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https://www.fullertonfordoc.com

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Does Fullerton Ford take credit cards?

Yes, Fullerton Ford takes credit cards.

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Does Fullerton Ford have free WiFi?

Yes, Fullerton Ford has free WiFi.

From the Business

Specialties

Fullerton Ford is a family owned car dealership in Fullerton, CA, that has been serving the Orange County community for nearly 100 years since 1930. We welcome local drivers to visit us for auto service, new SUV sales, performance vehicles, and everything in between. When you choose our highly rated OC Ford dealer, our financing team can help you find auto loan rates, new truck lease options or used car deals you're sure to love. Discover the difference that transparent prices, a comprehensive CPO Ford inventory and a customer-focused mentality make at Fullerton Ford.

History

Established in 1930.

Fullerton Ford Orange County is a customer-focused, community-minded dealership serving Fullerton and Southern California. Under new management since 2025, the dealership carries the torch and community spirit of the family-owned McCoy & Mills Ford, which served the area since 1930. At Fullerton Ford, we believe there's a Ford model that will meet your driving needs and invite you to take a test drive. We offer an incredible selection of new and pre-owned vehicles and an award-winning service department. Our mission is to provide an inspiring environment with growth opportunities for our employees, showcase exceptional customer service that will promote loyalty and referrals, and to give back to the community.

Meet the Business Owner: Neal P.

Welcome! Neal insists Fullerton Ford will be the flagship dealership that will provide an inspiring work environment with growth opportunities for employees, showcase exceptional customer service that will promote loyalty and referrals and give back to the community.

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Do they have markup on the Mustang Mach-E if I order online through Ford?

I am happy to say that we don't :). At Fullerton Ford we are adding no additional dealer markup on on Mach-E online orders. Our Inventory Manager Drew Harris is amazing and he would be happy to answer any questions, or assist you with placing an…

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Review Highlights - Fullerton Ford

“Eric went above and beyond to get me the information, he was courteous and easy to communicate with.”

Mentioned in 75 reviews

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Lee B.

14 years ago

My experiences with McCoy& Mills Ford of Fullerton is nothing short of excellent. Over time I have purchased several vehicles with zero concerns or problem areas. As a car buff I have had the privilege of purchasing two muscle cars of signification value obtainable only from McCoy Mills. The first car purchased is a 2004 Lightning and the second is a 2007 Shelby GT 500. The main reason for my selection of the McCoy Mills Ford Dealership in Fullerton, is the service department, They have an impeccable repartition of being able to repair not only any Ford product but most others outside the Ford line. My wife's car being a GMC Envoy, has had several problems none of which were related to design flaws, but were related to the lack of original Dealer quality control. Most of our complaints were relative to support elements that were never corrected. Each of these repair problems relative to the Envoy, were fixed by McCoy Mills within a reasonable period of time. I might also add, each were fixed the first time around. I'm very satisfied with the excellent help and knowledge of the service department employees and the management team headed by Joe Green, that oversees all the work. Two of these repair jobs were very involved and required an in-depth knowledge of the vehicle design. I have been very pleased with each job and know that the original problem are gone for good. Bottom line, I used to have a repair and restoration business for over 30 years. I know what is involved with the repair and design of most every cars built. I also was a race competitor in NHRA for years. I did it all including engines and transmission rebuilding. At my age I can no longer attempt to work on even my own cars anymore. I'm happy I found McCoy's to take over in the repair market. I also send a lot of my old customers and my relatives to McCoy Mills for their automotive needs. Lee Bartlow of Bartlow's Automotive, in La Habra read more

Joseph W. J.

8 years ago

I have a 2002 Ford Thunderbird that I used to get serviced at Norm Reeves in Cerritos every six months. As I have every low mileage on the car this only involves changing the oil, checking the fluids and making sure the tires are at the proper inflation pressure. Each time I had this service done at N.R. I was told it would take about 1.5 to 2 hours. However, I never got out of the dealership in under 3.5 hours, with +4 being the norm. I also had a leaky valve cover gasket replaced. At a later date (about two months later) the opposite valve cover gasket started leaking. Although I prefer to have this car serviced by Ford mechanics I took it to an independent shop. They saw that the one gasket was replaced but only one. They told me that you never replace just one valve cover gasket and they replaced both gaskets, using genuine Ford parts, and charged me less than N.R.. I decided to try McCoy, Mills Ford for my latest vehicle service and, boy, what a difference. The Service Advisor, Andrew Nau, told me what services were going to be done, which were basically the same as N.R., and said the service would be done in an hour to and hour and a half. I was amazed that Andrew came and got me from the waiting room in a little over and hour and told me that my vehicle was ready, washed and all. I have since had some body work done by McCoy, Mills and am completely satisfied. My Service Advisor, Andrew Nau, kept me advised continually about the progress on the body work I was having done. Sure, Norm Reeves has a newer waiting room and a fancy coffee machine but I'm more than willing to give that up to get my car back in a decent amount of time and get quality work. McCoy, Mills has earned my trust and business from now on. Thanks Andrew and McCoy, Mills for the great service. Joseph W. Jones read more

Greg G.

7 years ago

I became familiar with McCoy Mills Ford through their Service Department. Excellent there. When it was time for a new vehicle, I went looking for something mundane because I'm not rich. Bonnie Martinez is their internet sales contact. Very kind and patient. Once I arrived, she hooked me up with Vincent Castro on the sales floor. Vincent was very pleasant and enthusiastic. No pressure. He just wanted me to find the right fit. We quickly found common ground for conversation. The vehicle I initially came in for turned out to not quite be what I wanted. While he checked inventory on the computer for something comparable, I browsed the showroom floor. A gorgeous Mustang GT sat there which had been marked down because it was a leftover from 2019. Vincent asked if I'd like to take it for a drive, even if just for the fun of it (I sold my '03 SVT a year ago, and missed it). I thought, sure why not. Fell in love with the car. Vincent and management worked with me to make the car affordable. Quick and easy - no prolonged haggling. Gene in Finance helped me to understand options, with no pressure. Some I took advantage of, some I didn't. NO PRESSURE! Follow-up has been great, too. Michael from Sales helped me set up FordPass with the Ford HelpDesk (also great) while Vincent was with another customer (I didn't call ahead). Every way I turned, their friendly staff was concerned that I was getting the service I needed, and wanted me to be happy to be there. And I was. The owner, Mr. Miller, introduced himself to me and likewise wanted to be sure I was getting topnotch treatment. Which I was. I sincerely recommend McCoy Mills Ford for Sales AND Service! read more

Atef A.

2 years ago

I recently had a very disappointing experience with Ford Fullerton when I went with my son to purchase a Ford F-150 Lightning. Despite informing them a day in advance that I would be coming to buy the truck, they failed to properly prepare the vehicle. The truck was not charged, waxed, or had its tires filled. Additionally, they did not include the complimentary free charger that is supposed to come with the car. What made the experience even worse was the dishonesty of the dealership. They claimed that certain options were not paid for, even though my contract clearly stated otherwise. This deception was just a tactic to get me to sign another contract with extra charges that had no relation to the original deal and provided no value to me. I was also promised a free LoJack theft tracking system and $2,500 off the car, but these were not included in the contract. Unfortunately, I only realized this after signing. When I confronted the dealership about these missing items, they were careless and dismissive, showing no concern for their misleading promises. I chose this dealership because of their good reviews, but I found their high rating to be very misleading. My experience was far from satisfactory, and it's clear that their reputation does not reflect the reality of their service. Overall, I found Ford Fullerton to be extremely dishonest and untrustworthy in their treatment of customers. I would strongly advise anyone considering doing business with them to be very cautious and thoroughly review all documents before signing. My experience was far from satisfactory, and I hope others can avoid the same issues. read more

Mike A.

12 years ago

The AC on my 20 year old Lincoln stopped working. After reading through reviews on yelp regarding nearby Ford dealerships, I made the decision to try McCoy & Mills in Fullerton. When I pulled up my car to drop it off for service, I saw a Black and White from Anaheim PD - I took it as a good sign. Jacquelynn, the Service Advisor promptly came to inquire what my car needed. As my car is old and parts usually aren't in stock, I had to wait a day. She arranged a courtesy drop off and pick up service. Meanwhile she kept close contact to update me on their latest findings. When my car was fixed a day after, she showed me what has been done, and for what reason. Also, she mentioned which components were still good to be used. This builds trust. She is very knowledgeable, very professional and offers an excellent service with a smile. Jacquelynn is easy to talk to and she actively listens to you. She pointed out a couple of things, which I knew would be the next in line to get serviced. She had the projected amounts for those parts and labor ready. Very transparent. Over the years I have been to a number of dealerships throughout the nation but Jacquelynn's performance was very impressive. I am glad I went to McCoy first and that she approached me. Well, now they have a new regular customer. I am very picky about repair shops and how they perform. When there is grease stains on my seat/steering wheel or floor mat, I sure will not go back again. Nothing was the case here. Actually, they even washed my car! read more

Donald R.

8 years ago

I recently purchased a 2018 Explorer XLT from McCoy Mills Ford and what a great experience it was. I have purchased several cars from them over the last 20+ years and I am happy to say that all of my experiences here including; Sales, Finance, Parts Dept., Service Dept., and Body shop, have been excellent. This last purchase was maybe the most enjoyable of all. Sean Waggoner is a first class sales representative and was very helpful. I thoroughly enjoyed our interaction from the beginning. We are both Veterans and I think that we shared a mutual respect from that even tho our service was decades apart. From our introduction, Sean was very helpful with selecting the right model, explaining all the features, locating the right car for me, negotiating a deal, and delivering the car. In addition he has made follow-up texts and calls to insure I'm happy with the vehicle (including walking me through set-up for the tech stuff like Sync 3, Ford Pass, Apple Play, phone connect, etc.) All in all, I am happy to say McCoy Mills continues to be a Family Owned (3rd generation) ,customer friendly dealership. If you're in the market for a new or used car, or just need parts or service; go here first. You'll be glad you did. Bye the way....Love the New Explorer read more

Alan J.

12 years ago

Simply put... Go and see the folks at McCoy-Mills. First rate group from sales and thru service. Art, Ron, and all the guys back there are GREAT. Second vehicle I have acquired thru them and they were exceptional. In both purchases I spelled out my desires and my budgets (I dealt with Steve Leibrecht & Peter Marin, but in all cases you are dealing with the entire organization) and they respected my wishes. In one case I came in with a "dream" (super low offer) and they at least looked into it (that is they could not make a deal) but when a opportunity came up that would work with my needs Steve contacted me and we worked out a deal. Everyone in the Service area has be exceptionally helpful and ALWAYS looking out for me (The customer). I was an early adopter of the MyFordTouch system and there was ridiculous amounts of return trips and chasing down solutions but in all cases they made sure I was looked after (free loaner cars when necessary, getting in and out of service quick and easy etc.) As a result I have continued to keep them as my service team even though I live in Ventura and they are in Fullerton. Give them a shot, they will earn your business for sure! read more

Rich I.

14 years ago

I have purchased two vehicles from McCoy Mills Ford, the most recent from salesman Ron D. Ron was professional, courteous, patient, and listened to what I wanted. When the right vehicle came in, he knew I would be interested and called. I took a look, test drove it, and Ron was right on the money. He did not waste my time, or his, trying to sell me a vehicle he wanted to sell as opposed to a vehicle I wanted to buy. McCoy Mills worked out a great price and I bought the car. A welcomed difference from the average car salesman / dealership. I have also used McCoy Mills' Service Center on multiple occasions over the years. Each time they performed the work needed, they fixed it right the first time, and they did not create mystical problems that suddenly needed emergent repairs that cost thousands of dollars. Straightforward, honest, and get the job done. Again, a welcomed difference from the average service center that uses your $$$$ to probe around and guess at the problem, create more problems than your car had when it arrived, and then guess at how to fix all of it. Overall, McCoy Mills Ford is a great dealership. read more

Larry P.

8 years ago

Tim McCann was my salesperson. He had patience with my questions and he was very informative. The process was a smooth one. I had looked at Mustang's at this dealership over the past 3-4 years and last Friday the 11th I Finally took a test drive. Everything went well. I told Tim I needed to go to work and that I would return after 2:00 pm. I did so and I was a little late but Tim was still there when I arrived about 3:00PM and he was very helpful and he was a very good communicator. Turns out we are neighbors in the La Mirada/ South Whittier area where I live. Very smooth meeting with the Finance person who also was very professional and patient with me. I have brought the mustang in to install the Lojack Tracking device to help with my Mercury Insurance Premiums on the Mustang. Everything went well at the service experience. Everyone was very friendly and positive. The mechanic who was installing a battery to open the trunk lid that did not work when I first tried it on Saturday the 12th. They replaced the battery and ordered the part . I was impresses. I am happy with my choice of McCoy-Mills in Fullerton. read more

Brian E.

10 years ago

I just purchased my first Vehicle from McCoy Mills Ford and it was the best experience I have had purchasing a new car. The customer service I received from Steve L, Rex, Bob and Phil was excellent. It was the first time I have ever left a dealership and felt like I just received a great deal and completely happy about the vehicle I purchased. . The service department is also excellent. The day after I purchased our car, Fusion Energi, a wrench check engine light came on. Bummer for a new car, but it happens. I called Steve, they got the car in asap, put me in a rental no problem and handled the issue thoroughly. Arthur in the service department is great guy. I could tell he wasn't happy this new car was in the shop right after we purchased it. He took the car a couple days to make sure what they fixed was correct, he did not want to do a quick fix and make me have to come back. Very thorough and professional. Like I was saying bummer a new car had to go in right away, but McCoy Mills handled it in a professional manner and the car is running great! I can't wait to buy our next Ford from McCoy Mills! read more

Kim M.

8 years ago

Let me start by saying how much I dislike car shopping. After a week of going from dealership to dealership I decided after church on Sunday to go down to McCoy ford right here in my neighborhood. The atmosphere was relaxed and non-pushy. I was shown several cars was able to drive one and when I told the salesman, Tim McCann, that I was not going home with a car that day I need to think about it, there was no pressure. It turned out the car that I was interested in ended up looking like it was gonna be sold to another couple. For whatever reason that deal did not go through. Tim called me and I even spoke with the owner. A great deal was made. I was having an incredibly busy week at work and could not sit for hours being wheeled and dealed and going through credit apps. They took all that pain away. When I came back in to pick up the car it was gassed up and ready paperwork was ready to be signed. All in all an fairly effortless, fun adventure. I am now driving a brand new 2018 ford escape and loving it. Highly recommend you try the friend of his at Ford McCoy ! read more

Devin B.

183

2 years ago

I had an absolutely fantastic experience working with Huntington! He stood out among the many salespeople I had been talking to over the last three weeks. Unlike others who pressured me to order a truck or settle for something I didn't want, Huntington took the time to actually listen to what I was looking for. Not only did he make me feel comfortable enough to answer his calls, but he also went the extra mile to find the exact truck I wanted--even tracking it down at another dealership I was already speaking with! What really set Huntington apart was the respect he showed me throughout the process. As a female buyer close to his age, I appreciated that he never talked down to me, which is unfortunately something I've experienced with others. His professionalism, efficiency, and willingness to work around my busy schedule made the entire process smooth and stress-free. Ford of Fullerton, don't lose this guy! Huntington is exactly the kind of salesperson who makes your dealership stand out, and I couldn't be happier with my purchase. Highly recommend! read more

Nina G.

12 years ago

We just bought a new Escape Titanium from McCoy Mills last weekend. For two weeks I researched vehicles and prices online at different dealers and at the last minute finally decided to go with my local Ford dealer even though I already had an appointment with another dealer in Buena Park for the same day. We were assisted by Marlene and Jeaney via email and when we came into the dealership were directed to Peter Marin. Mr. Marin was very friendly, helpful, informative and very thorough - we ended up purchasing our new car on the spot. Afterwards Peter trained us on how to use all the new features on our car, he was very helpful and answered all our questions and concerns to our satisfaction, its our first experience with a "smart" car and we were a little unsure of how to use some of the features. We had been dreading looking for a new car but Peter made the process as pain free and stressless as possible. I love my new car and will definitely recommend Peter and the McCoy Mills dealership to others. Thank you Peter, Marlene and Jeaney! read more

Nick A.

1 year ago

After reaching out to multiple dealerships and being met with unhelpful and unfriendly responses, I was starting to feel frustrated with the car buying process until I connected with Fullerton Ford. From the very beginning, the experience was a breath of fresh air. Huntington and Hank provided outstanding customer service that truly set them apart. Huntington was incredibly knowledgeable, attentive, and took the time to really understand what I was looking for. He made the process feel personal and never rushed or pressured me. Hank was just as exceptional walking me through the financing process with clarity and professionalism, making everything feel smooth and easy going. Their friendly attitudes, transparency, and genuine care for my experience made all the difference. If you're looking for a dealership that values its customers and goes the extra mile, I highly recommend Fullerton Ford. Huntington and Hank are an amazing team, and I'm so glad I chose to work with them! read more

David L.

11 years ago

Once again, McCoy Mills Ford earns my Business. I purchase a vehicle every 2-3 years for either my family or work with this time being for myself. The professional way McCoy Mills staff, treats customers is outstanding. It is a pleasure to look at new or used cars at McCoy Mills without the sales tactics used by many dealers in the industry. You can look at vehicles around the lot without pressure if you want, or you can have the salesman walk around and talk about various vehicles and the questions you have. The sales personnel are familiar with the cars, which is another bonus, since I usually do a lot of research before going out looking and seem to know more about some of the cars than the sales person at times. I wouldn't hesitate to recommend McCoy Mills Ford to any of my friends or family, in fact, I have been bragging about the treatment I received when buying my new Ford Fusion. I would like to Thank salesman Gary Boyd for another job well done. read more

Patrick K.

14 years ago

McCoy Mills Service department is excellent! I've been taking my cars there for about 7 years, now. You get to know the people there quickly - their staff are all long-term people, friendly and fair. I recently got a letter from Ford telling me there was a recall on my rear brakes. (The car was safe, but the brakes wore down prematurely.) I took the letter to McCoy Mills, since I just had the brakes repaired a month prior. At first, they said it didn't apply - the service records indicated the front brakes had been serviced. They could sense my surprise was genuine, and that's all it took. They searched their computer system for the parts requisition from the repair, and saw the part number was uniquely for the rear brakes. The mechanic made an honest mistake when writing up his repair description. The McCoy Mills team took care of all the paperwork, and I had a $300 check from Ford Motor Company within a few weeks. Now that's service! read more

Tyler E.

12 years ago

I recently went into McCoy Mills Ford looking to buy a new car. I had been looking online, so therefore I got hooked up with one of the Internet salesman Peter Marin. Let me tell you... One of the nicest salesman I have ever met. Not one time during the entire time I was talking to him did I ever feel pressured, or disrespected. No matter how many questions I threw at him, he had an immediate, helpful, and educated answer. If you are looking for a ford (or a good used car) I definitely recommend going to McCoy Mills and try getting hooked up with Peter Marin. I guarantee if you do, you will have a very pleasant experience! Although, I actually ended up purchasing a new car from another dealer, it had absolutely nothing to do with the service I was given, but more so that I just fell in love with another car. However, in the future I will definitely go back again, and I will be sure to ask for Peter! Thanks again! read more

D.J. R.

14 years ago

Ordinarily, I avoid car dealerships like the plague. But Ford-McCoy & Mills represents a panacea for anyone paranoid about taking their car to the dealer for repairs. These guys are a breath of fresh air. The entire staff is unbelievably friendly and helpful. Smiles and patience abound. Talk about good "bedside manner." The service writers are very conservative about recommending repairs. They only do what's necessary. I once even got talked out of a repair. They said I didn't need it, after all. But the best part is their prices. Amazingly low. I don't know how they do it. Given the reasonableness of their charges, and the extremely high competency of their mechanics, I no longer see a reason to take my Mercury to an independent repair shop. For as long as I own my car, only McCoy & Mills will work on it. David Rizzo Fullerton, CA read more

Michelle R.

8 months ago

Excellent Experience with Diego Gonzalez & Christian Linares at Fullerton Ford I had an outstanding experience working with Diego Gonzalez and Christian Linares at Fullerton Ford. From start to finish, they were professional, responsive, and extremely helpful. They took the time to explain all the details of the Maverick lease, walked me through the numbers clearly, and made sure I understood every step of the process. Both Diego and Christian were patient, honest, and solution-oriented. Even when negotiating details like the rear floor mats, they went above and beyond to make sure everything was handled smoothly. They made what can be a stressful process feel easy and straightforward. If you're looking for knowledgeable, friendly, and trustworthy professionals at Fullerton Ford, I highly recommend asking for Diego Gonzalez and Christian Linares. read more

Alan J.

14 years ago

This place has the best cutomer service that i have ever seen in a dealership and I have bought several cars..I called all the FORD dealerships in the area and not one dealership has the new edge sport and Mccoy Mills did. I went in there to see it and was met by Steve Leibrecht who answered all my questions and was very polite and trustworthy which meant a lot to me, he talked to me like he knew me for years which made me feel right at home. I have owned this car for 3 years now and Steve still calls to make sure everything is okay. Jackie in service is so nice and very trustworthy. Steve's family owns the dealership which is maybe why I got such a great deal on my edge. So if anyone is looking for a FORD or a used car Steve will get you a great deal on it and will give you the best service there is. read more

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(741 reviews)

Just wanted to let the director of Service know that Mauricio Tovar is excellent did a great job…read morefor me for the past 4x I was there, these days it's hard to find a person like this. Great job appreciate the service he went above and beyond to make sure my service was 100%. Thank you. Chaminda.

Not very happy with my recent service request to patch one of my tires. Initially brought my car…read morein on 10/6/2026 and was advised by Colin Williams that I could use my full spare tire on my 2024 Subaru Forester Wildnerness if I did not want to spend $350+ on a new tire. Brought in the car back to service again 10/13/2026 since the TPMS warning notification had been left on after the 5th tire had been installed. Differnt service advisor also told me that the tire could not be patched, but the frustration part of this experience was that I had been told false information and had been convinced that my full spare tire did not have a TPMS sensor from the manufacturer. Eventually I requested to speak with a manager since I was basically told that there was nothing they could do about the TPMS sensor warning and that I would have to continue using the vehichle with the warning notification since it was just a "spare tire" that did not have the TPMS sensor installed. Brad Aubuchon (Parts and Service Director) also advised the same scenario regarding the tire that could not be patched at the dealership and that my 2024 Subaru Forester Wilderness full spare tire did not have a TPMS sensor already installed from the factory. Long story short, after going back and forth on the issue and arguing about the specifications of my vehicle, the manager had took the car for a third assessment and eventually informed me that the TPMS sensor had finally been reset. Had it not been for me doing my research and verify that the 2024 Subaru Forester Wilderness had a full spare tire that already has a TPMS sensor installed, I would have been convinced that I had to spend almost 400 dollars just to replace one tire. Overall experience after my recent visits to this dealership has not been great. On a positive note, I was not charged for the inconvenience for having to bring my car in for a second time to have the TPMS warning notification turned off. The manager gave me the option to request a replacement tire at a better price, but I will be considering other locations to patch and replace my tires given my unfortunate experience with this dealership. Long story short, do your homework and know what your vehicle has installed and specifically request the service advisor to do a complete 5-tire rotation if your car has a full spare tire.

McPeek's Chrysler Dodge Jeep RAM of Anaheim

3.3

(739 reviews)

Miguel in the service department was incredibly helpful. This is the only place I trust to service…read moremy Jeep.

BUYER BEWARE -- MY PERSONAL EXPERIENCE WITH JEFF GARCIA, FINANCE MANAGER…read more I was physically present in the office when my husband questioned Jeff Garcia about the nearly $2300 in add-ons that had been added to our loan without our knowledge or clear agreement, and what I witnessed was absolutely unacceptable. I watched Jeff become visibly shaken when my husband started asking questions about the additional charges. Instead of sitting down with us and calmly explaining exactly what we were being charged for, he became defensive and tried to kick my husband out of his office simply because he wanted answers about our own money. I was sitting right there and witnessed the entire interaction. It was uncomfortable, unprofessional, and honestly shocking to watch someone who is supposed to be handling the financial side of a major purchase behave that way. What made me even angrier was that when we tried to contact him, he avoided us instead of having the professionalism to speak with us and explain the charges. Nearly $2300 in add-ons is not pocket change. We have every right to know exactly what we were charged for and why. I can't help but wonder whether the additional commission from those add-ons was more important to him than being transparent with his customers. In my personal experience, Jeff Garcia was completely incompetent and unprofessional. If you cannot explain the charges on a customer's loan and stand behind the paperwork you put in front of them, then you have no business treating customers this way. I left that office angry, frustrated, and feeling completely disrespected. My advice to anyone buying from this dealership: DO NOT LET YOUR GUARD DOWN IN THE FINANCE OFFICE. READ EVERY SINGLE LINE. QUESTION EVERY ADD-ON. CHECK EVERY NUMBER. And do not sign anything until you fully understand what you're paying for. I was there. I saw how my husband was treated. I heard the questions being asked. And I saw how Jeff Garcia responded. Based on what I personally witnessed, I would never trust Jeff Garcia to handle another purchase for me or my family.

Ken Grody Ford

3.4

(1.3k reviews)

We couldn't be happier with the entire experience. From start to finish, everything was…read moreprofessional, smooth, and enjoyable. A special thank you to Muhammad, our salesperson, who made the entire process exceptional. His knowledge, professionalism, patience, and genuine commitment to customer satisfaction truly stood out. You can tell that he takes great pride in what he does, and after 16 years doing business with Mo, his experience and dedication really show every single time!! Muhammad went above and beyond to make sure we found the right Bronco and that every part of the purchase was handled properly. There was never any pressure -- just honest communication, excellent service, and a sincere desire to make sure we were happy. Ken Grody Ford is fortunate to have someone like Muhammad representing their dealership. Our experience was outstanding, and I would highly recommend both Muhammad and Ken Grody Ford to anyone looking for a new Ford. Thank you, Muhammad, and the entire Ken Grody Ford team, for making our Bronco purchase such a great experience! Special Thank you to Liz in Finance for explaining everything thoroughly and being so honest and upfront through out the entire process aswell!! you were exceptional!! We absolutely love our new Bronco! we love you MO!!!

The Grody family is always honest and willing to work with you. I would recommend this dealership…read more They a have huge selection of vehicles for family needs, and for more of sports needs to have a adventurous lifestyle. P.S ask for car salesman Amador Flores. He will take good care of you. As of the rest of Grody Team/Family.

Ken Grody Ford Service Center

3.1

(126 reviews)

They have a new Service Manager and the service has gone from a 3 star to 10 star in my book! Thank…read moreyou Josh!!! Exceptional customer service, great follow up, great service. I just can't say enough of how much this is improved since the last time I did my review, it was 2 stars.

I buy all my cars here, Amazing service!!! Natalie Gallegos is a rockstar!!! She goes the extra…read moremile for the customer, has a great personality, and keeps it real The whole time. I'll be back for Natalie!!! If Natalie isn't there, then I'll wait. Thank you Natalie!!

Premier Chevrolet - Buena Park

3.0

(981 reviews)

I had a great experience at Premier Chevrolet. The staff was…read morefriendly, professional, and very helpful. They made the process easy and explained everything clearly. I highly recommend this dealership!

Had to take in my car it was acting up Everyone was super…read morefriendly Everything went smoothly to drop off my car and even got a ride to the rental place to get a car while my car is being worked on Place is very clean restroom very clean

AutoNation Toyota Buena Park

3.1

(1.3k reviews)

**First Time Car Buyer** 12/10 experience with AutoNation…read moreToyota Buena Park, especially Abdulla, Nikole and Farmarz. I was in the market for a Rav 4 Plug-In Hybrid for a few weeks, reaching out to many, many dealers and doing my research/diligence. When I got in touch with Abdulla, he was professional and transparent on our call and messages, and I really felt he was going to bat for my business. I came in the next day to close our deal. Nikole took care of me at the dealership and was also extremely friendly and courteous throughout. There was a minor hiccup in the process but Nikole and the management team stayed professional and problem-solved to take care of the issue so that I took home my brand new car that day (and it's beautiful!). The finance office (Farmarz) was also direct, transparent and likable, and we were able to crank out the paperwork smoothly. Even reception had a nice atmosphere and friendliness to them that cast another positive light on the entire experience. Overall, the Buena Park team took the nerves and the stigma out of the car buying process for me, and I would absolutely recommend giving them a shot!

‼CAR BUYERS BEWARE: READ BEFORE COMING‼ Went in to buy a new Toyota Camry and was immediately…read moreseated by the manager, Gregory Santiago, with the associate, Gregory Fischer. At the time, there was a competitive promo so I was ready to reserve the car since it had not arrived on the lot yet. Fischer came back with an itemized OTD breakdown, and I noticed a $749 charge for "Appearance Protection," which I was told, for some reason, could not be removed. Please be aware that this is NOT a mandatory government or manufacturer fee. This is something that the dealership tacks on to increase profits on their end. He justified this by saying it was to protect the doors lol. Once we pushed back on this charge, his initial friendly tone turned stone cold and he was quite dismissive to us. Not only that, but the sales tax on the quote was incorrect. We live in an area with a higher sales tax rate, so the OTD price appeared lower than what we would actually expect to pay. One could write this off as a simple oversight, except he had already collected our information beforehand, including our address. Truthfully, I can understand why they're using these tactics. This is your textbook dealership trying to squeeze profits and hoping that you are uninformed enough to take the bait, and I don't blame them IF I'm operating on a pure business standpoint. If you do, for whatever reason, end up here, I urge you to look closely at the OTD breakdown, question any appearance protection or dealer-added products, and independently double-check every line on the quote. WHERE I FOUND MY 2026 CAMRY After this shocking experience, I went to Longo Toyota in El Monte and worked with Paul. The difference was night and day. He gave me a great deal, I didn't experience the same questionable add-on pressure, and we were in and out with our new Camry within about 2 hours.

House of Imports

3.4

(1.1k reviews)

Recently purchased a certified EQE350. Worked with Alexis from start to finish. Couldn't be…read morehappier. Never felt like I was in a car dealership. No pressure, no upsell. There was a crack on the front grill and Alexis convinced her manager to get that fixed as well. Do yourself a favor and ask for Alexis if you want an honest and hardworking sales rep working on your car purchase.

Everyone here is rude and disrespectfu! There is no…read moreprofessionalism or kindness to their long time customer. I went in for an oil change and there was a misunderstanding in terms of my gap issues "free oil change". Sabrina M. Had a bad attitude from the moment she walked up. 9:45 am and she looked beat down by life. She was RUDE!!! She didn't even say hello or smile! When the issue arises instead of explaining to me the problem she told me to call and let them explain. I asked for a supervisor they supervisor was out. There was no one else to help. I asked another worker for help and he directed me back to Sabrina. I went out the dirty make shift office door to call and see what the problem was with my "free oil change" and upon my return Sabrina was sitting there with the rest of the crew talking about me. She looked scared when she saw me. I again asked for a supervisor. I went ahead and canceled the appointmen. I called Fletcher Jones in New Port and they said come on in we got specials for you and we will treat you as a valued customer. My oil change is done. No thanks to Sabrina and her crew!! Stay away from House of Imports they are all disgusting!!! DISRESPECTFUL AND RUDE!!

Fullerton Ford

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170 Fullerton Ford reviews that are not currently recommended

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170 reviews that are not currently recommended

Fullerton Ford - autorepair - Updated October 2026

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