Amy is great. One try and she was done...kind, professional and a great phlebotomist!.read more

Amy was terrific! I explained I'm not a big phlebotomy fan, in fact I'm a baby about it. First of…read moreall, her mobile service is VERY convenient. All the typical hassles with traditional lab appointments were 100% avoided and appreciated. Amy was very personable, professional, and quick, making for a comfortable and confident appointment. I will definitely use Amy's services again. Thanks Amy!

Wonderful service. Very sympathetic also a very patient. I would definitely recommend without a…read moredoubt.

Extremely unprofessional, no patient privacy, please do yourself a favor and go anywhere else. The…read morewoman working there today is rude, unprofessional and demeaning. Worst lab, I've ever been to, how disappointing. if I could rate it zero starts I would.

WORST WEBSITE & CUSTOMER SUPPORT EVER! My doc sent in an order to LabCorp. I call to make an appt…read more The automated message refers me to the website. There's no option to talk to anyone. The website instructs me to find a lab near me and select MAKE APPOINTMENT. I do that and it doesn't give me the results of my search but takes me to a page (URL below) that is an endless loop. I'm calling my doc so I can go to a different lab. Why don't these companies have ordinary people test these websites? https://www.labcorp.com/labs-and-appointments/results?lat=&lon=&geo_address=10455+E+Pinnacle+Peak+Pkwy%2C+Scottsdale+AZ&address_single=10455+E+Pinnacle+Peak+Pkwy%2C+Scottsdale+AZ&address_street_1=&address_street_2=&city=Scottsdale&state=AZ&zip=85255&service=ROUTINE_PHLEBOTOMY&radius=25&gps=false

This LabCorp is currently "Temporarily Closed". No further info provided…read more Before they changed to by-appointment, I could show up at 7 and be on my way by 7:30. With the change, it became hard to get in after fasting. Phlebotomists consistently nice people and knew their job. They were 5's. The rest of the process is not customer friendly are a 2, generously.

Same day appointments. Results in 10 minutes with 99% accuracy, very friendly staff, quick, no…read morecomplaints. Large parking lot.

They will charge your card MULTIPLE TIMES before confirming your appointment....if they even do…read morethat. Charged my card twice for the $125 fee but did not confirm an appointment. When I arrived the "boss" tried to blame it all in me over the phone. They would not give me a test and did not care about the $250 in pending fees on my card. Absolutely unprofessional and possibly a scam.

Another great experience yesterday and today. Made an appointment. Wait time was minimal Madison…read more was delightful. She poked my arm so gently I barely felt anything. Five stars on in that alone. It's lovely to have the taco shop next-door. Ha ha !

My doctor ordered a 24 hour urine test. This requires you to basically stay home for 24 hours in…read moreorder to collect every drop of urine that day. I followed the instructions and dropped off 3078 mL of urine. I know the number because they measured it - and then inexplicably cancelled the test. They didn't inform me. They didn't tell me I would need to repeat the test. They just stopped processing it. Now, I have to repeat the test because someone at Sonora Quest didn't care about doing their job properly. I will never use Sonora Quest again.

Jay was very helpful and professional.You can tell he is happy and knowledgeable about his work.I…read moredidn't wait for long and service was swift !

The test center itself is nice and clean. However, the staff aren't very attentive. They didn't…read moreread my full lab order, charged me, then took three full vials before realizing they couldn't do the test my doctor ordered. I had to fast for this lab work, and it was a complete waste of time and money all because my order wasn't read in its entirety. They didn't even offer to help find a different location that could fulfill the order. I have been calling for a refund and no one will pick up the phone.

Great location, friendly staff and no waiting in line. What else could you ask for?! I worked with…read moreSamantha, she was quick and made it a seamless process. I will be back to take advantage of their IV hydration therapy services!

From the owner: IV therapy, hormone replacement, medical weight loss, Covid testing, and total body optimization read more

We came here for an antibodies test in early June because I was sick in January and thought maybe I…read morealready had antibodies from covid 19. My test turned out to be Negative IgG, Negative IgG. The test is not FDA approved but has been fast tracked under the emergency authorization use act and is believed to be reliable. Anyways the reason I gave them 3 stars is because the receptionist was not wearing a mask but the person conducting the test was wearing a mask and was very nice but i didn't get her name. The positives- they ask you to wait outside for your result so that part was very good and they provide your results quickly.

The good: super easy to get a test complete…read more The bad: everything else. I completed a COVID rapid antigen test on Thursday afternoon, was told I would have the results that night or the next morning. It's Saturday and I still have not gotten results. I've called them multiple times and it's impossible to get through to someone. I left a voice message, and still no response. I would recommend going somewhere more reliable and less expensive if you want to find out whether or not you have a contagious and potentially deadly virus.

There were about 30 people waiting which is not a problem. Nobody at check in. Asked a person that…read morecalled the next patient that o needed to know if my order was in. He was rude, and practically told me that I had to wait my turn to get that information. This company is a shame. They don't have customer service at all but they're great at collecting their money

I wonder if Sonora Quest is bothered at all that when they lose labs that a pediatric patient had…read moreto fast for that it's not that easy to just get the bloodwork a second time. Time has to be taken away from work and school, future doctor's appointments have to be rescheduled, the patient has to fast again, and the patient has to be poked again. The amount of money paid out of pocket for these labs, Sonora Quest should offer a refund. This is the second time they have lost labs. They are never sorry or accountable. Avoid this place at all costs, if you can.

Took a while to be seen despite having an appt. Plenty of seating and very nice staff. All went…read morewell! Good location

Following the advice posted by Breanna B. in her review, I came to this office 30 minutes before…read morethey opened because I was a walk-in, and was second in line. By opening time, the line had extended to near the building's entrance. Check-in was quick because of the digital stations, and I was called in for the blood draw within 20 minutes. In all, I was impressed by the efficiency I experienced during the visit. Because I had problems accessing online results (on my end, not theirs), I called and had difficulty reaching a live person, so I drove to the office to see if I could get a printed copy of the results there. No such luck, they just gave me a sheet of paper with a list of telephone numbers that I had already tried. Knowing that the results were forwarded to my doctor, I drove to the doctor's office and was finally able to get a printed copy of my blood test results there. So my own personal experience is, getting the blood draw procedure done was easy, and if I were not having computer problems, perhaps getting the results might have been easy as well; but I do wish they had a system in place where patients who have difficulty accessing portal results can easily get it from the office in person if needed, or maybe receive a copy by plain regular email.