1. Burnes Mark MD

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Goodyear, AZ

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Burnes Mark MD

3.7 (3 reviews)

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Medcure Internal Medicine

Medcure Internal Medicine

2.8(5 reviews)
2.5 mi

When my husband was in the ER at West Valley Hospital some years ago, the ER doctor recommended Dr…read more Garg. He has now been my primary doctor for over six years and he is an outstanding, through, very caring physician. I have commented that the front desk needed more attention to handle patient call volume. He then had his front desk operator help me set up the Helo Patient software app on my iPhone. Once that was completed, his Office Manager met with me and took the time to teach me the patient basics to schedule my appointments, check on lab work results, and leave messages for Dr. Garg or the Office Manager. The program is wonderful and should be a favorable assistant to the Front Desk personnel, that the patients can control and utilize. The mantra "good help is hard to find" prevails in every business at the lower skill level. I am not willing to give up an outstanding physician when he has gone to great lengths to keep the staff employed for consistency and continues to find a way to strengthen and improve clerical deficiencies. This guy is a GREAT doctor, and worth the bother to get in to see him.

Dr. Garg is one of the best doctors I've seen in Arizona, and that includes Scottsdale, where we…read morehad LOTS of doctors, most of whom are in this business for the $$$$. Many have changed to "concierge" doctors, and many do not accept Medicare! I wish I could find a good doctor like Dr. Garg, who really took an interest in the overall health of his patients. Yes, his staff at front desk is not welcoming or friendly, but once you overlook that, you will not be sorry to make Dr. Garg your doctor!

Village Medical

Village Medical

1.4(17 reviews)
0.6 mi

A very sad situation. Very nice staff and FNP Amie Horst is excellent. However, the corporate BS of…read moretheir "NO DIRECT PHONE LINES" has made dealing with them a huge problem. Even thought I have saved their phone numbers in my phone, and never blocked those numbers, every call I get from them goes to voice mail. I then have to waste 15-30 minutes of my time calling back to their "CALL CENTER" in South Carolina so the call center can call the office directly. Then those transfer calls often get disconnected, so the cycle starts all over again. If you have been referred to this office I recommend you try another medical group, and be sure they take direct calls from patients. As I said, nice local staff but absolute crap corporate policy.

Don't walk...RUN from this place (or move away at a fast pace if you're in a walker or wheelchair)!…read more This place is just bad. I have two autoimmune disorders, which comes with an assortment of conditions and issues. But what helps is if the doctor or nurse practitioner gets the original diagnosis RIGHT, and treats you according. For a year, I discovered that my NP had the wrong diagnosis listed on my conditions list. I discovered it, contacted them via email and advised them. My NP was on vacation at the time, so another NP emailed me back saying that the correction had been made and that my NP would be advised. Well, a year goes by. I switch insurance companies. And then the crap-storm begins. This office continues with the wrong diagnosis when updating my information, so my insurance won't cover certain products now. I find out from my insurance company about the conditions Village Medical sent over and it's the same from when I first started going there. On top of all that, my current NP treating me ignores me when I tell her some medications I take are precautionary only. Nope! She (Amie Horst) wanted for override the specialists and start saying it HAD to be for conditions I did not have. I was done. Please save yourself some heartache and go somewhere else... anywhere else!

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Village Medical
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La Loma Internal Medicine and Pediatrics

La Loma Internal Medicine and Pediatrics

3.2(14 reviews)
3.2 mi

Dr. Nichols has been my kids' primary care doctor for almost 12 years. My children actually enjoy…read moretheir visits with her. She's realistic and gives them helpful advice. She's straightforward and talks to them with respect, letting them share what they think, feel, need, and want. I see Miranda, and she is amazing. She really listens and cares about her patients. She's realistic, honest, and always gives helpful feedback. Recently had a medical emergency and went to the hospital. I contacted the office while there and had an appointment by the next week (this was a late Thursday, early Friday event). Sophia (o.k., she's my favorite F/O person, just saying) has always been a pleasure to speak with when greeting arriving patients, scheduling appointments, calling on the phone, and messaging.

Crazy Insane. My insurance Aetna states Kathleen Nichols is in Network and ACCEPTING new patients,…read moreso I called to book an appt. Today is 04/17/26, I was told that next Available Appt. is February 2027 - Almost an entire year away! Of course I absolutely do not believe this. So now I have an urgent medical issue and have to go to the Emergency Room because my crappy insurance In Network plan has crazy in network doctors that are not available. INSANE! Probably bit the bullet on this one, because any doctor that would advise her staff to treat New Patients like this is gotta be a horrible uncaring medical person.

IMS Primary Care - IMS BUILDING

IMS Primary Care

2.5(35 reviews)
2.6 mi

I'm saddened to leave this review because I genuinely liked this office in suite 103 I appreciated…read morethat they could do blood work in-house, and I decided to become more proactive about my health by scheduling appointments more regularly. Unfortunately, that's when my experience went downhill. They rarely answer the phone, and that same issue seems to carry over to the specialists they refer patients to. I was referred for a sleep study, but no one ever answered the phone to schedule it. I left multiple voicemails and never received a call back. Later, I noticed an insurance claim for a sleep study diagnostic that I never had. I called the sleep office with no answer, so I contacted my primary care office. They told me they would look into it and get back to me, but I never heard anything. My blood work also showed some abnormalities, so I was referred to an endocrinologist. I was told to wait for them to call me to schedule an appointment. Weeks went by with no call, so I followed up. I was told it was strange and that they would send the office a message and have someone contact me. It's now been over a month, and I still haven't heard from anyone. I'm done with this office. I made the decision to take my health more seriously, and instead of feeling supported, I felt ignored and dismissed. It shouldn't be this difficult to get the care you need.

I would suggest looking elsewhere, especially if you are a woman. After my last visit , I walked…read moreout of the building not knowing how my visit about my healthcare turned into a political sexist exchange. Immediately changed care providers!!

Burnes Mark MD - internalmed - Updated October 2026

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