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Wendell B Phillips, DO

5.0 (2 reviews)
Closed • 7:00 am - 5:00 pm

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5 months ago

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5 years ago

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Paseo Family Physicians - You're just going to feel a *little* pressure...

Paseo Family Physicians

(51 reviews)

I've been seeing Dr. Tolson at this location for two years now. I don't know why dental or doctor…read moreclinics always get such bad reviews. If you read through the reviews, it's the same hoity-toity, uppity-ups complaining about the same shit over and over and over and over and over again. "My appt. was at 10 o'clock. They made me waittttttttttt!!!!!!" I know. We get it. You're some big shot at some fancy ass corporation and your time is money and if the doctor is going to make you wait, then you should be able to bill them! It's the same pansy-ass negative review that we all read over and over and over again for every doctor and dental clinic regardless of where you live. It's as original as their negativity. Listen. All it takes is ONE patient to be late and the entire schedule is thrown out of whack. It's not rocket science. If the dude who's supposed to be there at 7 o'clock in the morning strolls in at 7:08 a.m., it's just going to exasperate the situation as the day goes on. I don't quite see how that's the MD's fault or Summit Medical Groups' fault or Paseo Family Physicians Group's fault. I, for one, have not had any issues with this clinic at all. The horrible virus affecting everyone in the Valley landed on me... coughing... sore throat... stuffy head... congestion... the whole ball of wax. Dr. Tolson always takes time to listen to me before just chucking a prescription at me. He always asks how I'm doing and how everything else is going, overall. The front desk reception staff is pleasant and I even called this morning to see if they had a last minute opening and they did! The waiting area is clean, quiet and comfortable. The MA's (like Tandi) are friendly, accommodating and if/when I do have a prescription - it is filled promptly, accurately and efficiently. I enjoy coming to this clinic and would not hesitate to recommend this clinic to family, friends or fellow Yelp'ers!

This is my second visit within 5 months. I came to check up on a cough that I had but went away but…read morethere's still this lingering cough that occurs from time to time. I didn't have to wait long before I got called back by the MA. She took my vitals and asked the reason for my visit. Dr. Patel came in within 10 mins after. During this visit I felt the process was more rushed than the last. I was quickly seen and "diagnosed". I was told I would be treated for my untreated cough and a follow up within the next couple of weeks if I'm not doing better. My other concerns of anxiety and fatigue was not resolved due to the Doctors recommendation of treating the cough first since it might cure the fatigue and anxiety. I wasn't a fan of the nurse whom, I had the last time as well. She seems too comfortable in her job and uncaring. Banged on the door, talked to someone outside the door, then entered. Said "you either get better or you don't" regarding the medicine I was prescribed, not the nicest person whom works in the medical field.

NOAH Venado Valley Health Center - Counseling

NOAH Venado Valley Health Center

(10 reviews)

Interesting experience yesterday when I called and made an appointment for the next day due to a…read morebad cough with congestion. I was offered a video visit but declined since I had already made an appointment. A little while later I got a call from someone I thought was a triage nurse but was actually the nurse practioner. So I didn't state all the symptoms and saved some for the nurse practioner visit the next day. Later I got a call from the office staff asking if I wanted to keep the appointment tomorrow since I had a video visit. I informed her that I was not aware that it was a video visit since I had already declined the video visit earlier and kept the appointment. She seemed surprised. I called back later and canceled the appointment. Someone had also called about my labs which I know have multi abnormal values and I declined reviewing them stating I was seeing someone in person tomorrow and she can go over them then. So, I guess I won't know what to do about the abnormal lab results as well. Needless to say I wont be returning due to the bumbling staff and the risk of things going sour the next time I attempt to see a nurse practioner. Disappointing since I planned on continuing to go there but now I won't be returning which probably don't really matter to them.

Hello - I was scheduled for an annual exam today. Appointment was scheduled at 10am. I did the…read morepre-check in via MyChart and arrived at 9:45am for my appointment. After checking in at the front desk, I completed the patient symptoms form and turned it in. At around 10:15am, I was called up by the front desk rep that checked me in. She asked if I knew my appointment had been cancelled - the doctor (Melissa Molyneux, MD) called in sick this morning. The answer was NO! I understand, things happen that's out of our control. But no call, no text, no MyChart message indicating my appointment was cancelled is egregious. Mychart still displays an active appt. I was told there were no other doctors available to see me. I drove 40 minutes and waited 30 minutes to learn I couldn't be seen. Very sad. I will not be returning to a Noah facility.

Wendell B Phillips, DO - familydr - Updated May 2026

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