The sales process was efficient and smooth and they did accommodate my schedule. The issues…read morerevolved around yhe crews. The supervisor was not receptive to following my requests and in a few occurrences, a little insulting. This happened on the pack and load side as well as the delivery. The big issue came later when I found a valuable item was missing and it had to be done on the packing side. The supervisor told me not much they can do as thier crew come and go as often as just a week. The owner did reach out and met with me personally which I give him credit for but the violation of rummaging though my alresdy packed items was disconcerting.

These guys were so great!! They packed, moved, stored and delivered. Everything arrived in good…read morecondition and everyone we worked with was so polite and friendly. They were also so flexible with us when we had to postpone our move the day before they were set to deliver. Would definitely recommend!

I have been with Darrell's personally since 2010. I have 2 units at separate locations & this last…read moresummer came across a small issue & needed a manager. The manager of the specific location brought in another manager to basically handle the situation and do his job for him. The other manager he brought in was by the name Clark. You guys I could not rave more about this Darrell's employee Clark. He came through, calmed my storm & went above and beyond to make me feel better & to solve the small issue at hand. I honestly don't know if the REAL DARRELL is still alive but as a business owner myself, I think employees like Clark are such a special treasure. I would want Darrell's to know just how lucky they are too have Clark on their team and how much he truly does to represent the company and his fellow co workers in a positive light. He takes his position and goes above and beyond to fulfill expectations, all while having a smile on his face. I will forever be a loyal customer to Darrell's just because of Clark. Thank you for showing me that customers do matter and that my personal possessions are safe and protected on any Darrell's property!!

The facility was clean and the process was fast. The staff here are very strict which is good, it…read morehelps with the upkeep of the facility. The staff was very friendly as well. Make sure you bring your own lock, unless you don't mind buying the ones they have there. Overall quick process to rent and terminate rental contract.

This is my first time renting a storage, the lady in the front was so kind and she made all my…read moreanxiety and worries go away. I explained everything I needed to put away as my lease is up at the end of the month. She was so helpful, everything was fast and easy

Nice clean place. Reasonable rates. Hard to get on the phone but good in person. It's always full…read moreand I had to wait a few months to downsize into a smaller unit.

Kelly and the others are always so friendly and helpful. Today, for example, I requested use of the…read morebathroom and the hauling cart, in that order... ...when I emerged from the restroom, the cart was in front of the door, ready for me to use.

Extremely disappointing experience. The lack of professionalism, communication, and basic customer…read moreservice was unacceptable. I repeatedly tried to address my concerns and felt dismissed rather than listened to or taken seriously. Based on my personal experience, I would absolutely not recommend this business. I expected much better and regret choosing them. And somehow everyone is a manager, regardless of their professionalism, the way they speak the way they handle money the way they handle accounting I suggest you moving your storage to ever use these people

After just about calling every storage facility in the Central Valley I was at my breaking point…read moreand about to give up. This was the only facility to follow up with me to check if I still needed storage.

Reasonable price and clean facilities. Great customer service…read more Affordable prices .I recommend this place

SPACE D21. very nice and clean facility. Ive been a customer at this facility for almost 2…read moreyears. In those 2 years they have raised the rates 3 times. Still best facility in town

I have always had good experiences, and I have had my unit for several years. However over the past…read moremaybe year, my card has been charged without my authorization on several occasions, is this allowed? When I've asked for confirmation that it is possibly in the contract I've received zero follow up. Most recently I gave a date when I would be paying and asked that they not charge my card, again as I have dealing with the passing of my sister. They called, I didn't get around to paying and logged in to do so this morning however my card was already charged. I would appreciate some response.

A class action lawsuit is on the way,If they don't stop charging 3 late fees per month .Theses are…read morenot $20 late fee they are astronomical .Day 1 late fee Day 10 late fee day 30 late fee...My late fee are over $30 each..If you pay on there new system payment platform WHICH Alleged the OWNER owns the platform ..Is this legal??? California law says 1 late fee or 15% but should not be charged 3 times a month.This is not lien charges ...These are late fees.Enough is enough! No one is above the laws..People are losing there storages because of these fees..I should not be paying over $90 for a late fees for paying on 11th rent is due on 1st of every month.Im making sure this is looked into with a fine tooth comb.

Randy is professional and courteous. Facility is very clean. easy to make payments over the phone.read more

I needed a storage ASAP and found this storage place. Called and Kevin assisted me and was very…read morehelpful. He helped me Find the storage I needed and wasn't pushy at all. He gave me a price with no scams or strings attached. There is someone here at all times and tones of security cameras and alarms. I feel safe leaving my things here in the time being.

Everything! please read my email... the stress of moving or just storing extra personal items can…read morebe very hard on anyone. After looking around this is the best Storage facility in Fresno. Please read my email.

I have a storage here for a couple of years and always felt comfortable now I am storing my RV…read moretrailer. The place is very secured and very clean and the staff that are working are very cool. Keep up the good work.

Frank and the Wimott self storage crew are the best. Shazam !!! They are so professional and…read morehelpful, its amazing. I have been renting from them for years and it never ceases to amaze me . Clean , organized and so helpful. I have no worries knowing my stuff is safe there. Frank is the best ever. Its like family there. Quality number 1, profesionalism number 1 , all around perfect for your needs. Excellent service and response time is infallible! Renting there is a breeze. They are so helpful. Thank you. Kudos to Frank and staff!

The guys did a great job. On time, helped with some bed disassembly. Great local company.read more

They are the best movers in the Central Valley! I have never had a better experience! Wishon and…read morehis crew that day made our experience SO EASY! I tell you I am the pickiest person ever, and these folks were worth every penny and restored my faith in best business practices! These are people we would have as friends in our lives. Thanks again for the great service!