Kelly and the others are always so friendly and helpful. Today, for example, I requested use of the…read morebathroom and the hauling cart, in that order... ...when I emerged from the restroom, the cart was in front of the door, ready for me to use.

Extremely disappointing experience. The lack of professionalism, communication, and basic customer…read moreservice was unacceptable. I repeatedly tried to address my concerns and felt dismissed rather than listened to or taken seriously. Based on my personal experience, I would absolutely not recommend this business. I expected much better and regret choosing them. And somehow everyone is a manager, regardless of their professionalism, the way they speak the way they handle money the way they handle accounting I suggest you moving your storage to ever use these people

Had a storage unit here for close to ten years. The people who run it are a family and very…read moreaccommodating. I appreciate their friendliness and I felt like they really appreciated me. It was a little sad to say goodbye. One of the best parts of this storage facility is the buildings themselves. They are not corrugated metal that lets your stuff heat up to 150 degrees in the Fresno summer. My unit was on an indoor. Most of the time it was actually cooler inside which is a plus when you're loading things. Most storage unit facilities are the same. What made this place different to me is the people, the construction of the building, and the location. Say hi to the pekineses when you're in the office.

Summer is professional and informative. It is by far the best storage space I've rented. Secure,…read moreaffordable, and hours are perfect.

I needed a storage ASAP and found this storage place. Called and Kevin assisted me and was very…read morehelpful. He helped me Find the storage I needed and wasn't pushy at all. He gave me a price with no scams or strings attached. There is someone here at all times and tones of security cameras and alarms. I feel safe leaving my things here in the time being.

Everything! please read my email... the stress of moving or just storing extra personal items can…read morebe very hard on anyone. After looking around this is the best Storage facility in Fresno. Please read my email.

This place at first site may be concerning, but fear not. The staff are very helpful and truly are…read moreprofessional. They are on site 24/7 which is in my opinion a deterrent from any possible break in to your storage unit. The facility is clean and well maintained and the managers Robin, Joseph and maintenance man Michael go out of there way to assure your belongings are always secure. The monthly fees are extremely reasonable and well worth it. I highly recommend the facility and have referred several of my friends.

Great staff Very helpful Clean facility decent prices!!!!!! Nice place over all very helpfulread more

Friendly, efficient people and super clean facilities. Highly recommend. Oh and secure.read more

I have been with Darrell's personally since 2010. I have 2 units at separate locations & this last…read moresummer came across a small issue & needed a manager. The manager of the specific location brought in another manager to basically handle the situation and do his job for him. The other manager he brought in was by the name Clark. You guys I could not rave more about this Darrell's employee Clark. He came through, calmed my storm & went above and beyond to make me feel better & to solve the small issue at hand. I honestly don't know if the REAL DARRELL is still alive but as a business owner myself, I think employees like Clark are such a special treasure. I would want Darrell's to know just how lucky they are too have Clark on their team and how much he truly does to represent the company and his fellow co workers in a positive light. He takes his position and goes above and beyond to fulfill expectations, all while having a smile on his face. I will forever be a loyal customer to Darrell's just because of Clark. Thank you for showing me that customers do matter and that my personal possessions are safe and protected on any Darrell's property!!

The facility was clean and the process was fast. The staff here are very strict which is good, it…read morehelps with the upkeep of the facility. The staff was very friendly as well. Make sure you bring your own lock, unless you don't mind buying the ones they have there. Overall quick process to rent and terminate rental contract.

The service here is absolutely top notch…read more I've been a business client of StorIts PO Box and shipping services for seven years now. In addition I've used the storage facility a couple times during that same period. The facility is spotless. But the best part about StorIt is the staff. Rachel, Shannon, & Corbett are fantastic. I couldn't be happier with them or StorIt.

If I could give 0 stars I would!! Everytime I come in here the front desk lady's are no help they…read moresit there and gossip all day and they're very rude and make me feel unwelcomed. They always ignore me everytime I come in, honestly I don't think they are a good fit for this job!! Bad customer service do not come here

These guys were so great!! They packed, moved, stored and delivered. Everything arrived in good…read morecondition and everyone we worked with was so polite and friendly. They were also so flexible with us when we had to postpone our move the day before they were set to deliver. Would definitely recommend!

The sales process was efficient and smooth and they did accommodate my schedule. The issues…read morerevolved around yhe crews. The supervisor was not receptive to following my requests and in a few occurrences, a little insulting. This happened on the pack and load side as well as the delivery. The big issue came later when I found a valuable item was missing and it had to be done on the packing side. The supervisor told me not much they can do as thier crew come and go as often as just a week. The owner did reach out and met with me personally which I give him credit for but the violation of rummaging though my alresdy packed items was disconcerting.

I reserved a unit online in 15 minutes. In less than 2 hours on a Sunday I was unloading my truck…read moreand putting items in a 5'x10' storage unit. Paid for 3 months at 50% discount. Best deal in town by far.

The couple running the facility are extremely rude I was going to get a unit here for myself but…read moreafter seeing how my girlfriend is treated by this women( I say women because she is in no way a lady) I would rather keep the stuff stacked in my garage then have to deal with her total lack of customer service or appreciation , my girlfriend is also going to move her storage to anathor facility ( probably not a Darrel's ) because of this women's poor attitude if she is so unhappy she should find a new job although with her attitude and lack of people skills there is probably not many places she could go that would put up with her