The sales process was efficient and smooth and they did accommodate my schedule. The issues…read morerevolved around yhe crews. The supervisor was not receptive to following my requests and in a few occurrences, a little insulting. This happened on the pack and load side as well as the delivery. The big issue came later when I found a valuable item was missing and it had to be done on the packing side. The supervisor told me not much they can do as thier crew come and go as often as just a week. The owner did reach out and met with me personally which I give him credit for but the violation of rummaging though my alresdy packed items was disconcerting.

Definitely personable, friendly and accommodating. They really do a great job. They will also steal…read morewhatever they can. So, watch them as much as you can.

This is my first time renting a storage, the lady in the front was so kind and she made all my…read moreanxiety and worries go away. I explained everything I needed to put away as my lease is up at the end of the month. She was so helpful, everything was fast and easy

Nice clean place. Reasonable rates. Hard to get on the phone but good in person. It's always full…read moreand I had to wait a few months to downsize into a smaller unit.

Kelly and the others are always so friendly and helpful. Today, for example, I requested use of the…read morebathroom and the hauling cart, in that order... ...when I emerged from the restroom, the cart was in front of the door, ready for me to use.

My move out experience was completely unacceptable. Emma was completely rude and did not return my…read morepayment I prepaid. I was locked out of my unit due to their upgrade to their lock system. When she called me back to argue why being locked out of my storage was my fault and then aggressively argued with me then hung up. Prior to my move out, a week ago to be specific, i emailed staff and asked them to please let me know when they were changing the lock so that I could come down and get the new key but they failed to do so. The reason I chose this location was the flexibility in hours, i understand my rights as i am part of a legal firm that practices in contracts! Keeping a prepaid payment for 2 days due to you changing the locks to upgrade your system is an illegal lock out, especially when i request to be let known which specific date you changed my locks. The other staff there are amazing, Emma is very unprofessional and disrespectful ans has no customer service skills, she couldnt even carry a conversation with me in the office! She acted as if i was burdening her even for a receipt!​

After just about calling every storage facility in the Central Valley I was at my breaking point…read moreand about to give up. This was the only facility to follow up with me to check if I still needed storage.

Reasonable price and clean facilities. Great customer service…read more Affordable prices .I recommend this place

Management was very accommodating and the property is maintained well. I have had other storage…read moreunits and I recommend the CubeSmart in Clovis over all others.

Horrible service and rude people! There prices do Not match what is displayed on their website…read moreeither save your self the money and time, go somewhere else! I called about a 10X13 for 50$ which is displayed on there website, but no the lady called to tell me i was wrong there websites wrong they need someone to fix that. And in fact they dont even have 10x13's. Wow, they even have pictures on line of the units 10x13's for 50$

I have always had good experiences, and I have had my unit for several years. However over the past…read moremaybe year, my card has been charged without my authorization on several occasions, is this allowed? When I've asked for confirmation that it is possibly in the contract I've received zero follow up. Most recently I gave a date when I would be paying and asked that they not charge my card, again as I have dealing with the passing of my sister. They called, I didn't get around to paying and logged in to do so this morning however my card was already charged. I would appreciate some response.

SPACE D21. very nice and clean facility. Ive been a customer at this facility for almost 2…read moreyears. In those 2 years they have raised the rates 3 times. Still best facility in town

Randy is professional and courteous. Facility is very clean. easy to make payments over the phone.read more

A class action lawsuit is on the way,If they don't stop charging 3 late fees per month .Theses are…read morenot $20 late fee they are astronomical .Day 1 late fee Day 10 late fee day 30 late fee...My late fee are over $30 each..If you pay on there new system payment platform WHICH Alleged the OWNER owns the platform ..Is this legal??? California law says 1 late fee or 15% but should not be charged 3 times a month.This is not lien charges ...These are late fees.Enough is enough! No one is above the laws..People are losing there storages because of these fees..I should not be paying over $90 for a late fees for paying on 11th rent is due on 1st of every month.Im making sure this is looked into with a fine tooth comb.

Everything! please read my email... the stress of moving or just storing extra personal items can…read morebe very hard on anyone. After looking around this is the best Storage facility in Fresno. Please read my email.

I felt tickle, that they welcomed me back with open arms. They were helpful, by taking the time to…read moredeal with my shenanigans.

I have been a customer of Willmott Storage for over a decade. I strongly recommend it to anyone…read moreneeding a storage place. Frank is one of the nicest people on the planet, and I always look forward to.saying hello to him when I need to go out to my space. Thank you Willmott Storage for making it easy to be one of your tenants!

Frank and the Wimott self storage crew are the best. Shazam !!! They are so professional and…read morehelpful, its amazing. I have been renting from them for years and it never ceases to amaze me . Clean , organized and so helpful. I have no worries knowing my stuff is safe there. Frank is the best ever. Its like family there. Quality number 1, profesionalism number 1 , all around perfect for your needs. Excellent service and response time is infallible! Renting there is a breeze. They are so helpful. Thank you. Kudos to Frank and staff!