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Fresno, CA

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Storage King USA

3.3 (14 reviews)
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What was left and a suspicious black and yellow box that Does not belong to us. This storage was half full. And this was was left over

I normally wouldn't complain. But today I found out items from my storage unit were stolen with no evidence of forced entry. When I informed the person up front they were very confused and offered us no consolation over the items we lost. I understand that there is so much they could do but we placed trust in their property and felt that our items were going to be safe. We are a military family and lost a lot of irreplaceable items such as uniforms, awards, and items we had gotten in our time in service. Along with that with some photos of my family and items that belonged to my children. There was definitely a better way to have handled a situation like this but I do not feel any type of relief or satisfaction. I will be closing my account and taking the very little that was left. Wouldn't trust their services again. Oh and that yellow and black container was left in there with a bunch of random stuff that do not belong to us. It was a very suspicious situation

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2 months ago

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1 year ago

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2 years ago

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Marketing T.

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Photo of Danny R.
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3 years ago

Safe and clean storage facility. Lots of cameras on site. Very knowledgeable staff to help you with your storage needs.

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Vanessa R.

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3 years ago

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Vanessa R.

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3 years ago

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Vanessa R.

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3 years ago

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Vanessa R.

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5 years ago

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Vanessa R.

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5 years ago

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Vanessa R.

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4 years ago

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Vanessa R.

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4 years ago

I was very much satisfied with the front desk lady she was very nice n polite n the manager was very polite as well have no complaints

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Vanessa R.

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5 years ago

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5 years ago

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Vanessa R.

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5 years ago

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Vanessa R.

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Ask the Community - Storage King USA

Rapid Moving and Trucking - We're ranked 1st and 2nd!!

Rapid Moving and Trucking

(56 reviews)

I would choose Rapid Moving and Trucking 100%. They are honest,…read moreTrustworthy and Realiable. Easy and pleasant to deal with specially Chelize. The service is reasonable. i will use them on my next move. My rate is 100%

I had a very disappointing experience with Rapid Moving and Trucking and would not recommend this…read morecompany based on our experience. The company sent two movers to our home, and from the beginning, their professionalism and work ethic were concerning. Both movers were wearing slip-on sandals while handling and moving our furniture. They damaged multiple pieces of our furniture, dented our brand-new refrigerator, scratched other items, and failed to properly cover our furniture, leaving several pieces dirty. The biggest issue was how slowly the move was handled. The movers took frequent breaks and would return smelling strongly of marijuana. They also worked in a very inefficient manner. Rather than completing one room or task before moving on, they would partially disassemble one bed, leave it unfinished, and then move on to another bed or another area of the house. They repeatedly jumped between different tasks instead of completing things in an organized and efficient way. Because of how slowly they worked, we were charged additional time, which was extremely frustrating considering the condition our belongings were left in and the damage that occurred. After the move, I contacted Rapid Moving and Trucking to address my concerns and was told that the owner would call me back. That call never came. I gave the company an opportunity to address the situation, but unfortunately, my concerns were not followed up on. Moving is already stressful enough without having to worry about your belongings being damaged or your time and money being wasted. Based on our experience, I would not recommend Rapid Moving and Trucking and would encourage anyone considering them to carefully research other options first. Update to Owners Response: Thank you for your response. Unfortunately, your reply further demonstrates why we were disappointed with the service we received and defiantly shows why no one should use your company. Your response is unprofessional and contains several statements that are simply not true, and I want to correct the record. First, the owner never reached out to us during or after the move, and he never personally offered us any resolution. We did not decline a remedy from the owner because no such offer was ever made. The owner never returned any of our calls, let alone reach out to us to offer any sort of resolution. It took a public review for you to even acknowledge what happened. Second, your statement that we did not disclose the refrigerators is also false. Both refrigerators were included in our original quote. They were not surprise items added when your movers arrived, as you are now claiming. We have documentation of the original quote and can substantiate this. Third, the condition of the refrigerator is not the only reason for our complaint. Your movers damaged multiple pieces of our furniture, including our bedroom set, were rough with our belongings despite being asked to handle them more carefully, and the move took considerably longer than expected. These are legitimate concerns that we experienced firsthand. We also provided lunch because we were trying to be considerate of your employees and help make an already difficult moving day go more smoothly. Your attempt to portray that situation as though we were unwilling to feed your employees or were simply upset about them eating is misleading and honestly tacky. I would think you would want to explain why your movers smelled of marijuana and appeared under the influence instead but I guess that would be a difficult issue to lie about. Most concerning, however, is your decision to bring my son, my family, and my religious beliefs into a business dispute. Your comments about my son supposedly damaging the refrigerator, as well as your references to my church and forgiveness, are completely inappropriate and have nothing to do with the service your company provided. We are entitled to honestly share our experience, just as you are entitled to respond professionally. We both know my son did not damage our "brand new - inside fridge". The fridge your movers damaged was inside the house. My son did not hit it with a baseball or his scooter, but we both already know that. You are entitled to disagree with our review, but you are not entitled to rewrite what happened. We have documentation of the damage, and our firsthand experience of the move. We left our review to accurately describe our experience so that other customers can make an informed decision. Your response does not change what happened, and the personal attacks in your response only reinforce our concerns about the professionalism we experienced. We stand by our review.

D W Ewing Movers - Pelaton bike

D W Ewing Movers

(57 reviews)

Phenomenal work these guys do, we had a little mishap where we had a very similar toolbag and it…read morewas accidentally taken by one of the employees. It wasn't a huge deal they contacted me right away and offered to drop it off the next morning. It happens, moving can be chaotic. They quoted me 3 hours and they stuck to those 3 hours. They were so quick and efficient and super careful with my furniture and my things. They were cheaper than most of the other companies that I reached out too and they were a lot more kind and straight forward with quoting. They're local to the central valley so I try to stick with local vendors. Another thing to mention is that they are a smaller company, so getting to talk to someone is very quick, it is easy to book with them and it is easy to work with them in general. Hopefully I don't have to move again but I strongly recommend them

It started where I was told to call after contacting through Yelp. I called and then they said…read moresomeone would call me back later because they were not in the office. It was the next day when they finally reached out. I spoke with Donna who gave me a quote of up to 5 hours, which previous moves never took longer than that, and quoted me what up to 5 hours would cost. Before the move I called and requested 4 garment boxes which they said would add to my file and bring on moving day. On moving day they did not bring the garment boxes and had to use several of my boxes and they shoved my clothes in the boxes causing my nice pressed clothes that come from dry cleaners to become wrinkled and needing to repress. Moving day came and they were on time. Apparently there was a new person and then during my move an office staff person showed up for about 30 minutes to watch them move my stuff. The new guy was not sure on certain things so it slowed them down a little. We went to my storage after that which took them about 45 minutes to get there. Should not have taken more than 30 minutes. It took me only 18 minutes from first stop. Again moving stuff out of storage the new guy was slow. When moving stuff out they dropped my grandmothers box of silverware and damaged the box a little. They just kind of threw the silverware back in there and put it in the truck. Once we got to final destination there was a lot of double handling of stuff which again added time. During the move they damaged the frame to my extra room closet and because of the time, I just told them to store all the boxes in one room. It ended up being 6.5 hours and almost 300.00 dollars over the price quoted. They said they were going to put my table together, but because I knew they were over a lot of time and I was already frustrated by this time because of the carelessness and the slowness of the move I said forget it I will do it. When I reached out to the company after the move they were slow to respond and I told them all the stuff that happened. After some time they responded that they would send me a 300.00 voucher for future services. I declined the offer stating I will not be using their company again. I then just requested at least a refund of an hour for all the trouble and the slow worker. They again waited to respond and I kept reaching out. They responded that they would give me 25.00 Visa card for the damaged box and I just needed to send pictures. The professionalism of this company is a disgrace and I would not recommend them to anyone. They disregarded all the issues that I endured. Please do not use this company.

Master Movers

Master Movers

(21 reviews)

I have moved 5 times since 2019 so I have had a LOT of experience with movers. When looking to move…read morea 1 bedroom from Madera to Merced I shopped around and was quoted anywhere between $700 to $4000. I went with Master Movers because they are one of the few movers in Fresno with proper insurance and licensing, offered the lowest quote, and had great customer service when booking (thanks Terry!). Honestly, the rate was so competitive that I was skeptical anyone would show up. Thankfully they did and they were AWESOME. Abi and Armando loaded the truck, drove ~1 hour to Merced, and unloaded all within 4 hours. They were punctual, efficient, careful, and professional. My items all arrived in one piece and no damage was done to my home. When it came to payment, I was charged the low end of my quote with no hidden fees. These were the best movers I've ever had - 100% would use them again!

A walk-through visit and then nothing…read more. Thought it odd that "our" local agent for Mayflower was located in Fresno and we are on the central coast. Anyway .... the guy came out and did the walk through, promising a quote within a few days; never happened and no follow-up whatsoever. So the way it works I guess (and this happened with one other interstate local agent also), is that they fulfill their requirement with Mayflower (of coming out to your house) but then cherry pick the jobs based on size (our quote from two other long distance movers was 9-10K) and location(s). Anyway, guess they don't want to tell you that they don't want your business. The good news is that we've found a way to move more cheaply (50% less) and with a higher level of confidence. This is a 2300 mile interstate move and we'll be using a combination of a Upack 28 foot trailer and local movers with excellent reviews to load up the trailer. The trailer is then moved by ABF freight to your destination and yours is the only residential load on that trailer (with your own locks on the enclosing partition) - check it out. And no, I'm not affiliated with them.

Storage King USA - selfstorage - Updated October 2026

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