Once you get inside the store... they welcome you and entertain at once. Good work for the…read morecustomer....

12/19/25 Return…read moreneeded from a TEMU order and wanted to give everyone a heads up. Pretty awesome. Right when you walk in you can scan the return, prints out, tape it and then just wait in line and turn it. Did and there was a LONG line! It is the season. Luckily, ir moved fast! Greeted by kind worker, just gave printout taped to return and says thank you with good day wishes!! Definitely a time saver for the worker and me! Easy convenient return and GREAT service! Highly recommended!!

Let me start by saying the staff at this location are very pleasant and do a good job; if you have…read morea prepaid label (like for a return) you'll have a decent experience if you drop off your packages there. But oh my gosh. I'm writing this review to warn people not to PAY to send any packages from here. EVER. I had a small/light box to send to New Jersey, and I estimated it should have cost about $15 -- and later I confirmed online via UPS retail prices, yes that's what it should have cost for that weight and size. My husband wasn't too busy today, and I didn't have time to drop off the box before work, so I asked him "to send it ground, the cheapest way possible." When I got home, he said it cost $67. Well surely, I thought, this was a mistake on their part. $15 and $67 are not even close. Did they send it overnight by mistake? Did they hit a wrong key somewhere, a 6 instead of a 1? What happened? I called the store and THIS was the answer to the mystery: Each store called "The UPS Store" is "individually owned" and can charge whatever insane prices they want. They can upcharge you an extra $52 bucks from what UPS charges them, to print you the label, stick it on the package, and give your box to a driver. No, no, no. That is not right. For one thing, it's called "The UPS Store" -- the average person is going to expect they're paying regular UPS prices at a place called "The UPS Store." No -- you're not. You're getting so outrageously ripped off that I can't even write this review fast enough or emphatically enough to warn you. I mean -- OK, suppose the stores are individually owned, and there has to be some kind of reasonable markup. If that's what had happened, I probably wouldn't even have noticed. If the package was supposed to cost $15 and my husband had come home and said it cost $22.50 -- and that would have been a hefty 50% markup -- I probably wouldn't have thought about it again, beyond, "Oh weird, that was more than I thought." Even with a 50% markup I wouldn't be calling the store and writing a review. $67, however? That is 447% of what UPS charges. Think about that for a second. Does any competent well-run business charge 447% to pay the overhead and earn a living? Remember that UPS's regular prices are already paying UPS's overhead, wages, trucks, etc. The store that prints the label and hands over the package does not need to charge 447%. If they do, they don't deserve to stay in business. I want to add again that the worker I talked to at the store was very nice and almost apologetic when informing me that each store sets its own rates. I could tell she knew $67 for a $15 package was messed up. But as nice as the people who work there are, I will be d****ed if I even drop off packages at that store now, knowing that this is how they do business: I will not even bring my postpaid labels there -- and I will probably stop using using UPS altogether (or "UPS stores") -- if that's how UPS trades on its own name and lets anyone charge whatever for their product. I'm still in disbelief that they had the actual gall to charge $67 for this small box. I do not recommend giving them any business. Ever. Ever.

This location is quick and convenient off the freeway. I didn't realize they offer notary service…read moreand you don't have to make an appointment. You can just walk in and wait for the clerk to be available. It was a quick process and only $15. You can't beat that.

It's downsized from what they use to offer at kinko's. But it definitely has copiers if you need to…read moremake copies. They are helpful at taking care of what you need. I didn't end up using the services because I had a PO Box send out. They definitely were helpful at getting what I needed done.

Great Service. I ordered 100 double sided color business cards online on a Sunday at noon and they…read morewere ready at 3pm. It was slow with only one other customer there. I was in and out in a few minutes. They emailed and called to tell me my order was done. I didn't really like to options on the templates for backgrounds online so I would probably not use those next time but it came out good enough. They also have a small array of Avery Paper in case you wanted to make your own labels at home as well as other various office supplies.

Very helpful staff, made the Amazon return simple! No long…read moreline & great parking right in front.

A young white lady I'm assuming unless I'm wrong I apologize but she was extremely rude!!! I came…read moreto return 2 wireless charges and apparently I needed boxes for those 2 items. Instead of her greeting me she right away said " do you have boxes for those items" I responded and said I don't think I need boxes for these and she said show me where it says on the Amazon app I showed her and yes she was correct but she could've came off more friendly with the correct costumer service and let me tell you I'm not that type of person to be rude right off the bat if someone is being disrespectful I will be 1000% disrespectful back. She needs more costumer service training or needs to find a different job she likes. She was a total BITCH! Yes a bitch! Find a job you like lady!!! Or go back to school. The worse costume service I experienced.

Honestly I'm going to do everything in my power to make sure I don't have to ship through ups. Even…read moreif it's spending extra money on shipping. These guys are so damn terrible it's ridiculous. We had a dedicated driver for the longest time. Nicest guy around then boom we get degens who have an attitude when you ask them to deliver the packages respectfully. You'll see in the video ol Bertha being upset. Not my fault you're driving for ups. Don't like it? Quit. Cause honestly it's a terrible experience every time I deal with these people. Would rather rip my off and throw it in the river then have to deal with UPS and their BS. Do I sound bitter? Just might be. I'm over it.

Package was delivered to a different address. We notified UPS. Soon we were in constant contact…read morewith a local representative. She told us that she updated our address in their system because it was a new home and she would monitor the package to make sure it was delivered the next day. The package was never delivered. Never received another phone call. They just shipped the package back to the sender.

Okay the USPS is top tear was customer service. I've been trying to find a close spot to home to…read moredrop off my online selling packages. Entering the parking lot I knew it was already gonna be good as there was multiple parking stalls and an easy In and out entrance and exit for the most part. It's typical people honking at each other because someone reversed out too fast but it's the norm. Seems like a lot of people in the area here have PO Box so there is usually a line to get into your box. I believe if you have packages but if you like me that is there for a quick In and-Out you have a place to drop off packages right when you enter, but you could also go to the line to scan your QR code. Have your label printed and then given a receipt.

OMG! What a Ghetto Post Office! The minute I got out of my car, I was approached by a bum who was…read morecamping out in the parking lot. I went inside and had to wait in a long line for 30 long minutes just to pick up my mail, due to some lowlife vandalizing our mailbox! They told me it would take THREE MONTHS to get a new mailbox put in! That is absolutely ridiculous!! Why does it take soooooo long? This is going to be a real headache since it will be Xmas time by the time they get around to putting in the new mailbox!

The post office itself is fine but the location is just a tad sketchy with a few homeless hanging…read morearound. They could do some more tree/bush trimming to expose more of the building. I feel like someone could easily lurk there. There is usually a few people in line there at different times of the day but for the most part not super busy.

Kind staff. Always have what I need, and explain shipping process. Prices are what they are; I like…read moresending letters and packages.

LBC stole from my balikbayan box. I shipped it ahead for our vacation and when my family opened it,…read moreabout 1/4 of the items were missing: one box of Spam out of two, shampoos, toiletries, etc. They only took the stuff without names on them and left everything that had names written on it. The box was obviously opened and re-taped; the seal was tampered with. I filed a complaint with photos and a full list. Weeks later: nothing. No real investigation, no refund, just a discount coupon for the next box, like I'd ever trust them again. So disappointed. Never using LBC anymore and warning everyone I know. Thieves.

About 5 days away from 4 months since my last box shipped. Still not delivered. Almost double the…read moretime supposed to take for delivery. Not good. Looking for alternative shipping in the future.