1. Otaku Express

1. Otaku Express

0

Fresno, CA

Otaku Express

5.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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Services - Otaku Express

Shipping centers

Mailbox centers

Copymaking services

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1 year ago

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The UPS Store

The UPS Store

4.6
(10 reviews)

Having this location so close to home makes me beyond happy! Literally a 3 min drive! I frequent…read morethe Clovis location by Sierra Vista Mall which is about a 17 min drive. So this location is definitely FTW and not to mention they are open 7days a week, even better!!! I usually visit UPS to drop off my Amazon returns and I once I used their notary services. I was told they opened on the 12th, still fairly new and they haven't set up the self serve kiosk. But this location is clean and the staff is friendly, Ralph was the one who helped me he was kind and worked fast. Looking forward to continuing to come here and using their services.

I sent my mom to drop off a package at this location, and the employee (Jay) did not provide a…read morereceipt. The item was expensive, so I went back with my mom within a few hours when tracking showed the package was never dropped off. When we asked about it, Rebecca told us the package had already left with UPS. However, when we requested a receipt or any proof of drop-off, they refused to provide one. We also asked to speak with a manager or owner, but were told they are never available or reachable. We were eventually given a business card for Paul Riar, but when we called, the call just routed back to the store. This experience was very concerning and unprofessional. I would strongly recommend not trusting this location with expensive or important items since they do not provide proper proof or accountability.

Postal Express & More

Postal Express & More

2.6
(10 reviews)

I had really bad experience yesterday at Postal Express & More. It was two days before Christmas…read moreand I had ordered 2 Brita water filter bottles to be delivered to the mailbox I am renting there. Amazon attempted to deliver to them the day before. However, I got a notification from Amazon notifying that the delivery could not be completed, because the business was not open at 11:05 AM. I found this odd, because their website clearly states they are open from 8:30 AM to 5:30 PM. I called the store at about 11:15 PM and someone answered the phone. The next day, I spoke to an Amazon customer service representative and gave them special instructions to deliver the packages before 5:30 PM, because Postal Express & More closes at that time. I arrived at 4:30 PM by Uber. My package from Amazon had not arrived yet, but I still wanted to get my mail, and I had another package that I had not picked up yet. When, I entered the building there were no other customers but me. Their were two men working there. One I recognized, and the rude one I had never seen before. The rude one was seated in a chair closest to the entrance, and was leaning back and slumped in it. His demeanor was very unprofessional, and he looked like he was bored, and just wanted to go home. I explained that I was getting a package delivered hopefully before 5:30 PM. The rude one asked me if I had a mailbox there. I said, "Yes." The other man, let's call him the nice man. The nice man asks me what my name is, and I tell him. He verifies my identity in the computer, and goes towards the back to get my package. All find and normal. Right? But when I turned to open my box and get my mail, the rude one asked me if I had a key? I found this to be an unnecessary question to be asked, as previously I had a conversation with the nice one about when my renewal was up for my mailbox rental. Why, on earth would I show up at this point to get my mail out of my mailbox without my key? It made me feel like I was being treated like a crazy person. Like I hadn't paid for my mailbox, and I was pulling one over on them, despite the fact that my identity was verified on the computer. I got my mail, and then explained to them that I would be back before 5:30 to see if my package was delivered. And I also mentioned I would most likely be having dinner at the Japanese restaurant next door in the mean time. I returned at 5:20 PM, and the door was locked, and the lights were dimmed. However, the two men were still inside. I knocked on the door, and the rude one let me in. I said, "You guys were going to close up early, after I said I might get a delivery up until 5:30 PM?" I had even previously let them know that I gave special instructions to Amazon to deliver before 5:30 PM. Subsequently, I expressed to them, that I felt mistreated by the rude one, with his interrogations when I first approached them. "Do you have a mailbox here?" "Do you have a key?" When I expressed my dissatisfaction with the customer service, and the early closing of their business without prior notification, the rude one came towards me and started aggressively arguing with me. I wasn't intimidated by this, but I am a women of small stature. The nice one, was trying to be a mediator to the situation, but the rude one would not let up. When, I pointed out that it was inappropriate for the rude one to be arguing with me in this manner, the rude one shouted, "I have a right to defend myself!" At which point the Amazon truck pulls up, and I left to get my packages from the Amazon delivery person myself. Not only do I feel humiliated and verbally berated by one of Postal Express & More's employees, but had I not shown up right before closing at 5:20 PM, my package would not have been delivered once again. Does this young man's attitude represent how Postal Express & More cares about serving their customers? I seriously hope not. I am a loyal customer to a business that is efficient, and cares about the people who they serve. It is about people, not commerce. It is unfortunate when a business just doesn't care about company efficiency, and good customer service.

I bring all my packages and mail that I need to send out here. There is never a line. I think it's…read morea little more pricey here, but worth it to not wait in a long line.

The UPS Store

The UPS Store

3.7
(72 reviews)

This location is quick and convenient off the freeway. I didn't realize they offer notary service…read moreand you don't have to make an appointment. You can just walk in and wait for the clerk to be available. It was a quick process and only $15. You can't beat that.

Let me start by saying the staff at this location are very pleasant and do a good job; if you have…read morea prepaid label (like for a return) you'll have a decent experience if you drop off your packages there. But oh my gosh. I'm writing this review to warn people not to PAY to send any packages from here. EVER. I had a small/light box to send to New Jersey, and I estimated it should have cost about $15 -- and later I confirmed online via UPS retail prices, yes that's what it should have cost for that weight and size. My husband wasn't too busy today, and I didn't have time to drop off the box before work, so I asked him "to send it ground, the cheapest way possible." When I got home, he said it cost $67. Well surely, I thought, this was a mistake on their part. $15 and $67 are not even close. Did they send it overnight by mistake? Did they hit a wrong key somewhere, a 6 instead of a 1? What happened? I called the store and THIS was the answer to the mystery: Each store called "The UPS Store" is "individually owned" and can charge whatever insane prices they want. They can upcharge you an extra $52 bucks from what UPS charges them, to print you the label, stick it on the package, and give your box to a driver. No, no, no. That is not right. For one thing, it's called "The UPS Store" -- the average person is going to expect they're paying regular UPS prices at a place called "The UPS Store." No -- you're not. You're getting so outrageously ripped off that I can't even write this review fast enough or emphatically enough to warn you. I mean -- OK, suppose the stores are individually owned, and there has to be some kind of reasonable markup. If that's what had happened, I probably wouldn't even have noticed. If the package was supposed to cost $15 and my husband had come home and said it cost $22.50 -- and that would have been a hefty 50% markup -- I probably wouldn't have thought about it again, beyond, "Oh weird, that was more than I thought." Even with a 50% markup I wouldn't be calling the store and writing a review. $67, however? That is 447% of what UPS charges. Think about that for a second. Does any competent well-run business charge 447% to pay the overhead and earn a living? Remember that UPS's regular prices are already paying UPS's overhead, wages, trucks, etc. The store that prints the label and hands over the package does not need to charge 447%. If they do, they don't deserve to stay in business. I want to add again that the worker I talked to at the store was very nice and almost apologetic when informing me that each store sets its own rates. I could tell she knew $67 for a $15 package was messed up. But as nice as the people who work there are, I will be d****ed if I even drop off packages at that store now, knowing that this is how they do business: I will not even bring my postpaid labels there -- and I will probably stop using using UPS altogether (or "UPS stores") -- if that's how UPS trades on its own name and lets anyone charge whatever for their product. I'm still in disbelief that they had the actual gall to charge $67 for this small box. I do not recommend giving them any business. Ever. Ever.

Otaku Express - shipping_centers - Updated July 2026

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