Very helpful staff, made the Amazon return simple! No long…read moreline & great parking right in front.

A young white lady I'm assuming unless I'm wrong I apologize but she was extremely rude!!! I came…read moreto return 2 wireless charges and apparently I needed boxes for those 2 items. Instead of her greeting me she right away said " do you have boxes for those items" I responded and said I don't think I need boxes for these and she said show me where it says on the Amazon app I showed her and yes she was correct but she could've came off more friendly with the correct costumer service and let me tell you I'm not that type of person to be rude right off the bat if someone is being disrespectful I will be 1000% disrespectful back. She needs more costumer service training or needs to find a different job she likes. She was a total BITCH! Yes a bitch! Find a job you like lady!!! Or go back to school. The worse costume service I experienced.

Great little packaging store with unbelievably nice staff. The options available to customers is…read moregreat and the quality of the job top notch. I highly recommend this store for all of the great services they have, but more so recommend due to the staff and their willingness to add little touches to a request to elevate the quality/experience.

I love the packaging store!! They have a big selection to choose from & carry items you wouldn't…read morenormally see in other stores! They wrap presents very beautifully and presentable as well as provide many choices for gift wrapping sets.

They are great. Helpful and friendly. All services. Lots of cute stuff to buy for gifts. They help…read moreyou with heavy packages.

They are more than helpful and very pleasant. I have always had great service and never had to wait…read morelike some other UPS stores. I have always had a successful visit with them. Never had anything break. Two very sweet ladies.

A great place to drop off usps and fedex packages especially with there not being a close location…read moreup in NW fresno. Quick in and out to drop off packages.

Both gals I've encountered are always friendly and helpful. It's a one stop shop with great…read morecustomer service!

Amazing staff , incredible management and many more. This postal plus is very feasible for our…read morebusiness where we ship items daily. Competent management in addressing all of our concerns and well trained staff in choosing the best affordable option for shipping. They make us feel like family unlike the usual post office, Naz , Zerena are friendly and helpful. They sell all kind of shipping items and some stationary , they've been in this kind of business for long time because of their valuable knowledge and great customer management. Highly recommend it and we definitely appreciate your service

Believe the bad reviews! DO NOT TAKE YOUR PACKAGES HERE! I'm going to be as honest as possible to…read moresave you from being ripped off like I did. Not only did they take an item to the post office 9 days after I delivered it to their store and after I went in to complain, but they overcharge (their prices are not consistent), and I'm pretty sure someone at their store is stealing items because an item I delivered never even made it to the post office. They do nothing about it. Not even a refund on shipping. They don't care. They are probably the worst place to take your deliveries to... unless you want it to never be delivered. There's a reason they have multiple complaints about deliveries never making it. Tracking info. shows it never even making it to the post office, yet they try to say someone picks it up at their store as to deny responsibility. PLEASE TAKE THIS WARNING AND RUN FAR AWAY! They are not listed on BBB so the only way to report them is through the postal inspector, which I have already done.

12/19/25 Return…read moreneeded from a TEMU order and wanted to give everyone a heads up. Pretty awesome. Right when you walk in you can scan the return, prints out, tape it and then just wait in line and turn it. Did and there was a LONG line! It is the season. Luckily, ir moved fast! Greeted by kind worker, just gave printout taped to return and says thank you with good day wishes!! Definitely a time saver for the worker and me! Easy convenient return and GREAT service! Highly recommended!!

Once you get inside the store... they welcome you and entertain at once. Good work for the…read morecustomer....

Well, I guess I should've looked at the reviews before I came here. Nothing like driving to a…read morebusiness that opens at 8:30 AM and nobody's here at 9 AM.

Rude Indian lady at the front desk. I made a mistake with my order and needed to cancel my…read moreshipment, she gave me an attitude, she refunded the shipping cost, tossed my envelope back at me and didn't say a word after that.

Let me start by saying the staff at this location are very pleasant and do a good job; if you have…read morea prepaid label (like for a return) you'll have a decent experience if you drop off your packages there. But oh my gosh. I'm writing this review to warn people not to PAY to send any packages from here. EVER. I had a small/light box to send to New Jersey, and I estimated it should have cost about $15 -- and later I confirmed online via UPS retail prices, yes that's what it should have cost for that weight and size. My husband wasn't too busy today, and I didn't have time to drop off the box before work, so I asked him "to send it ground, the cheapest way possible." When I got home, he said it cost $67. Well surely, I thought, this was a mistake on their part. $15 and $67 are not even close. Did they send it overnight by mistake? Did they hit a wrong key somewhere, a 6 instead of a 1? What happened? I called the store and THIS was the answer to the mystery: Each store called "The UPS Store" is "individually owned" and can charge whatever insane prices they want. They can upcharge you an extra $52 bucks from what UPS charges them, to print you the label, stick it on the package, and give your box to a driver. No, no, no. That is not right. For one thing, it's called "The UPS Store" -- the average person is going to expect they're paying regular UPS prices at a place called "The UPS Store." No -- you're not. You're getting so outrageously ripped off that I can't even write this review fast enough or emphatically enough to warn you. I mean -- OK, suppose the stores are individually owned, and there has to be some kind of reasonable markup. If that's what had happened, I probably wouldn't even have noticed. If the package was supposed to cost $15 and my husband had come home and said it cost $22.50 -- and that would have been a hefty 50% markup -- I probably wouldn't have thought about it again, beyond, "Oh weird, that was more than I thought." Even with a 50% markup I wouldn't be calling the store and writing a review. $67, however? That is 447% of what UPS charges. Think about that for a second. Does any competent well-run business charge 447% to pay the overhead and earn a living? Remember that UPS's regular prices are already paying UPS's overhead, wages, trucks, etc. The store that prints the label and hands over the package does not need to charge 447%. If they do, they don't deserve to stay in business. I want to add again that the worker I talked to at the store was very nice and almost apologetic when informing me that each store sets its own rates. I could tell she knew $67 for a $15 package was messed up. But as nice as the people who work there are, I will be d****ed if I even drop off packages at that store now, knowing that this is how they do business: I will not even bring my postpaid labels there -- and I will probably stop using using UPS altogether (or "UPS stores") -- if that's how UPS trades on its own name and lets anyone charge whatever for their product. I'm still in disbelief that they had the actual gall to charge $67 for this small box. I do not recommend giving them any business. Ever. Ever.

This location is quick and convenient off the freeway. I didn't realize they offer notary service…read moreand you don't have to make an appointment. You can just walk in and wait for the clerk to be available. It was a quick process and only $15. You can't beat that.