We had such a great experience with Mail Run! I really appreciated how quickly she was able to get to us and help notarize our documents while we were there. Super friendly, efficient, and professional -- made the whole process stress-free. Funny thing is, we've walked by this place so many times and never gone in... and now I'm kicking myself for it! What a hidden gem. Beyond being a mail and shipping spot, it's actually an awesome little gift shop too. Tons of fun, quirky, and thoughtful gifts -- perfect for friends, family, or just treating yourself. Highly recommend checking it out. Whether you need to ship something, get a notary, or just browse for unique gifts, Mail Run has way more to offer than you'd expect! read more

They have lots of great services here however I did not receive any. The gentleman was on the phone the whole time I was in the store and not once did he acknowledge me. He kept his back to me the whole time. I found that to be very rude and bad customer service. I'm only giving it a 2 because I may come back because of the beautiful items they had for sale. read more

I've been a mail box customer since 2022 and have not had any issues with this business. But around June of 2024 it was sold and has new owners. I can honestly say it has gotten even better...especially the longer hours (Monday through Saturday) and are open for 5 hours on Sundays. Seems to have more staffing so shorter or no wait time when picking up packages. read more

Absolutely terrible. Would do zero stars if possible. Completely messed up my DMV transaction, then sat on the documents to have it corrected for over a month. After several more weeks, I contacted DMV directly and they had no record of anything being sent in on my behalf. Had to handle it myself after almost 4 months and paying Mail Run's hefty fee of $55. I would have been fine paying the fee if they handled what I paid for. During this time, requested multiple times (both over the phone and in person) for a refund of the their fee and a call back from the owner- no calls, just the run around. I was always polite but firmans never yelled at anyone. Terrible business ethic- I would not use them for anything! read more

I went in to do a live scan. I've done this before at other locations and they usually let the customers look over what the employee inputs to make sure there are no typos or mistakes. My live scan is time sensitive or else my employment at my future job may be terminated. I asked the person (Patty I think. She had orange curly hair) if I could look it over just in case there were any typos and she got angry at me (or more annoyed?) and said it's too late and that they never let people look it over. She was kinda rude from the beginning as well. Overall I think it's unreasonable to prevent customers from double checking because it's our employment and future license that's on the line. I've done the live scan twice for two different licenses and I've always had the chance to look over the application. read more

I was greeted by a brunette woman, she was very accommodating. I will definitely be going back. Fast, efficient & kind. Finally great customer service! read more

Visited this place for Live Scan Services. Only one employee to handle multiple customers with various needs. Employee apologized. Poor management from where I sit. read more

Came in here for live scan fingerprinting yesterday and had such a fantastic experience. John helped me and he was exceptional - you can tell he really enjoys his job and genuinely loves helping people. With all the COVID stuff going around, Mail Run really makes sure things are clean - I felt very comfortable with the whole process. I came in with my paperwork and was immediately told to go into the restroom and wash my hands with soap and water. I then came out and watched John sanitize the fingerprinting station. The whole process was sanitary, which I truly appreciate. The rolling fee for LiveScan services are extremely fair at Mail Run ($20); Postal Annex in this same plaza also does LiveScan services, but charges a $25 rolling fee. read more

I needed a title transferred on a boat I recently bought and heard Mail Run offered DMV services. They were able to complete the transfer quickly and saved me the hassle of dealing with the DMV. The staff is helpful and professional. read more

Had to get something in the mail that day and Mail Run advertises as open until 6:00pm. I went to mail my package at 4:20 and they were closed. Please correct you hours of operation. I wasted time, money and gas to come to your closed store. read more

Incredibly rude behavior by Patti Rivera and another lady in the store on May 26, 2022. Probably both of them have never seen or interacted with a person from a different culture; I felt that their behavior was rude, condescending and culturally insensitive. If it wasn't for the time sensitive nature of my work, I would have never walked into that store. Pretty sad; get some diversity training!!!!! read more

Just stopped in to Mail Run for assistance with a somewhat tricky, expired motorcycle registration (due to an address change) and the staff was friendly, knowledgeable, and precise. Not only is this an adorable store with cute cards, candles, gift wrap, etc...but amazingly efficient with DMV stuff! So thankful we found them! Thank you - we will be loyal customers from now on!!! read more

I was in a hurry to send out a package via USPS and found that Mail Run was open until 6PM. This was my first experience at this business and I must say I was very happy I received a warm welcome by Beatrice at the front desk. She was very helpful, attentive, and speedy! I want to thank her for helping me out because I had no clue what the prices were, etc. Beatrice helped me through the process and was very professional and friendly! The inside of the business is also very nice and they have TONS of cool stuff to buy from. Highly recommend! read more

Always friendly and helpful. Even able to help us mail back an entire outdoor seating set with custom to make packaging. Client and fan for life. read more

I needed to drop off a bubble mailing envelope. The counter person informed me the cost would be $8.70. When I questioned the amount and asked for clarification that the charge was correct for first class mail, I was assured that it was. When I returned home and investigated further the envelope should have mailed for no more than $4.00. This company chose to classify this envelope as a package & ship at a higher rate. This was incorrect and mail fraud. Confronted with this information they offered to pull the envelope and refund my money. I took them up on the offer. I will never use this store again! read more

Writing this review for my husband. He has decided this is his new favorite place. Husband has been going in circles with DMV. Went into Mail Run and they solved the issue for him. At same time he dropped off mail and utilized the UPS service. Says everyone there is really nice and helpful and the location is convenient. In this day and age finding competent, nice and reasonable service is rare! read more

I used to dread having to shop anything until I found this gem of a business. Now I look forward to all of my holiday shipping! They make it so easy and stress free. I love "having" to go in and they offer so many services. The store is also filled with cute little gifts and cards, balloons. Check it out-you won't be disappointed. read more

I had never used a mail service business before and I decided to give them a try. Just WOW...They send my mail to me on time ,always professional and very reasonable prices. I was out of town for business for almost a month.I didn't want to not have important mail get to me so I emailed them and made contact with the most amazing Rep.named Beatrice, I explained to her my dilemma and she was so understanding and helpful. Beatrice got all my mail sent to me within a day to where I was staying. Now that's Top service.Cant thank her enough for her eagerness to always help me.Awesome!!! read more

This is the place to go if you like things catered to you. Kathryn, John and everyone here at Mail Run are super friendly and go above and beyond for great customer service! Thumbs up on personal touches of getting to know their clients by name too! Thanks so much for caring about your business and your customers. Keep up the great work. read more

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Sent my son in to buy stamps. He bought the wrong amount and tried to return them. They were unused and unopened and 5 minutes after he bought them. She employee was so rude to him. I called and let her know that I'd write a review and she said " who cares, go ahead"! read more

These people are fantastic. I am indebted to them forever! I started as a customer with them and eventually moved and didn't need their services any longer but unfortunately the location I moved to did not have services like there's so I decided to start my own business and these wonderful people have gone out of their way to help me start my own business they fed me so much knowledge and if I don't succeed in this new chapter it will be my own fault. So I thought I would come on here and give him a fabulous review for being who they are thoughtful helpful and the sweetest people ever thank you to John, Katherine and Stephanie or all that you did to help me. read more

These guys are a customers dream...helpful,friendly and efficient! Shout out to Kathy for helping me out on all aspects of my life...can always count on you guys to deliver. read more

I went for a live scan fingerprinting and am hooked. These people can do anything--it's not just mail and shipping. They have a fabulous selection of greeting cards, too. I live a few miles away, but the friendly service is worth the visit! read more

I called to ask about LiveScan services and they said it was walk in only. So, I go there and was in and out in less than 10 minutes! Very friendly and efficient services. read more

They are always so helpful and friendly!! I was looking to use a big paper cutter for my kids project and they let me hangout there free of charge, cutting away. Def recommend this place to anyone! read more

*update-I spoke with John, and he apologized profusely. He stated they actually do have overnight with UPS, and the girl who was working somehow didn't know this. John made it right and refunded our money, so we recommend this business.- original post- I don't know whether to blame this business or not... But I asked to have something overnighted. The girl up front said they had one to two day delivery. I asked again, no overnight? She said no, but many times it will be delivered the next day. This was approx 915 AM the day before yesterday. It's now 4:43 pm and still not delivered. Way over 48 hours. I just wish the girl would have recommended FedEx or UPS. Instead of needing my business, charging me $40 (for a KEY!) and it not be delivered on time. I got an email it shipped at 430 pm that day. I took it in at 9am for a reason. If someone asks for overnight, it's obviously pretty important. And unacceptable that it's been well over 48 hours and still "in transit". I was niave and I just wish she would have directed me elsewhere that actually does overnight. Now we are in a situation where we might be having to change major plans. Unfortunate and I will not use usps anymore. Private companies like UPS or FedEx are obviously the way to go. *update-I spoke with John, and he apologized profusely. He stated they actually do have overnight with UPS, and the girl who was working somehow didn't know this. John made it right and refunded our money, so we recommend this business. read more