Total ripoff. I needed DS-11 forms, so the young lady tells me 25 cents a copy. How am I to know it was 12 copies. I figured .50 and told her that's not bad, but she didn't correct me and tell me there were many forms to be filled out. Turns out it was 3.10 including a .10 charge for using my debit card. Not only that, she gave me an extra instruction form costing me an extra .50. All I needed were two not four. From what I understand, it is illegal to charge a fee for a debit card. It's called the Durbin Law/ Act read more

Vanessa and her staff are the absolute best there is! Always GREAT service every single time. A cute little shop with lots of cards and items available for purchase without going to CVS. Love this place and you will too! read more

The staff are amazing, professional and friendly...they went above and beyond for me the other day! Thanks guys!!

I rented a mailbox here for years and had a great, affordable experience! I really love the gift assortment they have in there too. They make mailing anything so easy!! read more

The fees for mail box is very affordable and the staffs are very friendly. They remember your name will give you a big smile every time I come to pick up my mails. Also, when shipping a package, they will compare rates between usps, ups and FedEx. read more

The staff is so friendly, helpful, and knowledgeable! They are willing to help you find the best possible deal:solution for your needs! I also love that they have an Amazon return kiosk! It's a great location, I would definitely recommend it! read more

This place is great, super cheap for prints, and you can shop using any carrier. I don't know why it has $$$$ on google, it beats UPS and FedEx on price and it's not even close. read more

This spot is right around the corner from my house and very convenient. I've had good experiences every time I've been here. The person working the counter was kind, helpful, and they were wearing their mask. They also packaged up all my goods so that I didn't have to. This is the most annoying part about mailing things, so it was nice not to have to do that. I'll continue using this spot for my postal needs as long as I'm nearby. read more

Came in today with a couple amazon returns and had the QR code for label printing. This store does not create labels for you via Amazon's QR codes. However, that's not that is not the reason for my one-star review. I'm giving this location one star due to the horrible attitude I received from the associate today. I asked if Postal Annex serviced UPS packages, to which she said yes. I then asked if they printed labels via QR codes provided by Amazon, to which she quizzically looked at all the packages I had and said no. I then asked if there was a UPS store nearby I could go to (I'm new to the area), to which she quickly said no and rolled her eyes, laughed, and said, jokingly wished me luck sending my packages out. Rude. read more

Vanessa, the manager, is the best! Always friendly, quick and efficient. They have never lost or is placed any of my packages. All the employees are well trained and happy to see me when I walk in. read more

I love this shop. The girls are super nice and they work to give you the best deals. I use them for all my shipping and absolutely will not go anywhere else. The manager really has a handle on everything too, she is amazing.They really do offer the best customer service. Highly recommend to anyone and everyone. Thanks girls. read more

I want to give a shout out to the lady I called today to help with a passport picture. I believe it was Vanessa ... she was very helpful and when I told her my daughter would be coming from work she she would accommodate her to make sure she got her photos done. Later when I spoke to my daughter she said that her experience was very positive and she got her in and out in less than 16 mins. Thank you for going above and beyond. read more

I went here because it was convenient for me. They up charged my flat rate USPS box by $10. I questioned the price and was told that the rate had increased. Which is not true. Just be transparent and say that the up charge is your service fee. Will only use the actual US post office from now on. read more

This place has customer service the way it used to be! They are service oriented and go above and beyond. They gladly help with any postal needs! I would recommend to anyone!! read more

I love this place The people are great I've had a box here for almost 10 years very safe secure and people are very professional

Great store with very friendly staff! They've got great little gifts. It's always clean and tidy. It gets busy at times but the staff is super courteous and helpful so it makes it with it! read more

Waited in line 12 minutes for the gentleman to try and charge me over $10 for the $5.05 flat rate stamp. I inquired as to why the stamp was double there, I was harshly informed that it was not double and that they charge 'a little more.' No hesitation in leaving, lesson learned. read more

First time here & the cash register Katie was super helpful & friendly! she offered to do my copies for me, got me everything I needed & even took care of the $.25 I didn't have to not break my $20! loved the service, friendly environment & will definitely be coming to from now on! :) read more

Very helpful! The associates are very friendly and professional. definitely worth the extra charge in stamps! There are no long waiting.

Very friendly staff and very helpful. Yes, it gets busy sometimes but I try and hit there mid morning before the evening rush. I would much rather ship from here and pay "a little more" than standing in line at the post office or Fed Ex. They offer several shipping options and will pack it and ship it. read more

If I could give a review of -5 stars, I would. The owner is absolutely horrible. He has overpriced everything in the store, doesn't have enough staff and the staff that he does have is very rude. Sarah helped me and was so condescending to me that I will never give this business my money again. I've gone to the other Postalannexes in Fresno and have never been treated the way I was treated today. read more

under-staffed, over-priced and/or over-charged, whichever way you look at it, left a bitter taste.

dont ever waste your time shipping here. go straight to the post office. i was charged over 30 dollars to ship a book. it turns out that it only cost 15 dollars at the regular post office first first. my fault for not reviewing this place. many negative review i dont know why i didnt check them out first. well i asked for a receipt because the charges did not add up it says two items that equaled 10.00. then nothing else except for a total 35.00. i am warning you now people. its an arm and an leg. i just dont know how they stay in business so long. guess people like me need to leave more reviews and not trust anyone. and the whole time i trusted them and thought they were honest. but i understand business like these arent about relationship but simply the money. save yourself the overpriced services and use better services. read more