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    PostalAnnex+

    3.7 (21 reviews)
    Open 7:30 am - 6:00 pm

    Services - PostalAnnex+

    Copymaking services

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    3 months ago

    The staff are amazing, professional and friendly...they went above and beyond for me the other day! Thanks guys!!

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    9 years ago

    I love this place The people are great I've had a box here for almost 10 years very safe secure and people are very professional

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    11 years ago

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    9 years ago

    Very helpful! The associates are very friendly and professional. definitely worth the extra charge in stamps! There are no long waiting.

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    11 years ago

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    14 years ago

    under-staffed, over-priced and/or over-charged, whichever way you look at it, left a bitter taste.

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    10 years ago

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    Review Highlights - PostalAnnex+

    Vanessa and her staff are the absolute best there is!

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    Postal Express & More - Located in the Western Village shopping center on Willow and Shaw. Next door to subway behind 500 club.

    Postal Express & More

    (10 reviews)

    I had really bad experience yesterday at Postal Express & More. It was two days before Christmas…read moreand I had ordered 2 Brita water filter bottles to be delivered to the mailbox I am renting there. Amazon attempted to deliver to them the day before. However, I got a notification from Amazon notifying that the delivery could not be completed, because the business was not open at 11:05 AM. I found this odd, because their website clearly states they are open from 8:30 AM to 5:30 PM. I called the store at about 11:15 PM and someone answered the phone. The next day, I spoke to an Amazon customer service representative and gave them special instructions to deliver the packages before 5:30 PM, because Postal Express & More closes at that time. I arrived at 4:30 PM by Uber. My package from Amazon had not arrived yet, but I still wanted to get my mail, and I had another package that I had not picked up yet. When, I entered the building there were no other customers but me. Their were two men working there. One I recognized, and the rude one I had never seen before. The rude one was seated in a chair closest to the entrance, and was leaning back and slumped in it. His demeanor was very unprofessional, and he looked like he was bored, and just wanted to go home. I explained that I was getting a package delivered hopefully before 5:30 PM. The rude one asked me if I had a mailbox there. I said, "Yes." The other man, let's call him the nice man. The nice man asks me what my name is, and I tell him. He verifies my identity in the computer, and goes towards the back to get my package. All find and normal. Right? But when I turned to open my box and get my mail, the rude one asked me if I had a key? I found this to be an unnecessary question to be asked, as previously I had a conversation with the nice one about when my renewal was up for my mailbox rental. Why, on earth would I show up at this point to get my mail out of my mailbox without my key? It made me feel like I was being treated like a crazy person. Like I hadn't paid for my mailbox, and I was pulling one over on them, despite the fact that my identity was verified on the computer. I got my mail, and then explained to them that I would be back before 5:30 to see if my package was delivered. And I also mentioned I would most likely be having dinner at the Japanese restaurant next door in the mean time. I returned at 5:20 PM, and the door was locked, and the lights were dimmed. However, the two men were still inside. I knocked on the door, and the rude one let me in. I said, "You guys were going to close up early, after I said I might get a delivery up until 5:30 PM?" I had even previously let them know that I gave special instructions to Amazon to deliver before 5:30 PM. Subsequently, I expressed to them, that I felt mistreated by the rude one, with his interrogations when I first approached them. "Do you have a mailbox here?" "Do you have a key?" When I expressed my dissatisfaction with the customer service, and the early closing of their business without prior notification, the rude one came towards me and started aggressively arguing with me. I wasn't intimidated by this, but I am a women of small stature. The nice one, was trying to be a mediator to the situation, but the rude one would not let up. When, I pointed out that it was inappropriate for the rude one to be arguing with me in this manner, the rude one shouted, "I have a right to defend myself!" At which point the Amazon truck pulls up, and I left to get my packages from the Amazon delivery person myself. Not only do I feel humiliated and verbally berated by one of Postal Express & More's employees, but had I not shown up right before closing at 5:20 PM, my package would not have been delivered once again. Does this young man's attitude represent how Postal Express & More cares about serving their customers? I seriously hope not. I am a loyal customer to a business that is efficient, and cares about the people who they serve. It is about people, not commerce. It is unfortunate when a business just doesn't care about company efficiency, and good customer service.

    Very polite and helpful, not angry when I paid bill late, super helpful and low cost with…read moreforwarding mail --including packages and a critical government document. Pleasant to visit this place. Only slight complaint I think sometimes they don't have enough workers but overall A-.

    PostalAnnex+ - shipping_centers - Updated May 2026

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