Ever since this place changed ownership, I only had bad experiences and no longer go. Tina was the…read morebest, and now their new employees are not helpful nor knowledgeable, and make me feel uncomfortable and like I've interrupted them by showing up and needing service. Too bad.

I have been having a hard time shipping a gift international and Paul was absolutely the sweetest,…read moremost helpful person throughout all of this. I had a lot of questions and he was very helpful and thorough for everything, even taking it upon himself to contact a company and get an answer for me. Although I ended up not being able to ship I appreciate his efforts in trying to help me find a solution! When I'm ready to ship I will be back because of Paul's excellent first impression.

Needed to return a wrong sent item from Amazon. Excellent value for them doing the work for me…read more Staff was friendly and helpful. They did the service requested with a smile. Also let me know when everything was handled.

I love this location! So close to home and top notch customer service. Always greeting everyone…read moreperson that walks in. They do get busy but I guess also depends on the time you go. And I love that they're open on weekends too. I used the kiosk for Amazon for the first time game changer. Kiosk was easy to use- you scan the code, easy to follow, after it gives you a sticker you pack it and drop it off in the slot. The have everything you will need at a UPS store. The staff is friendly, you show them the QR code and they pack it up for you. Gives you and receipt and ask if there's anything else they can help you with. They definitely value their customers. Also plenty of parking outside.

We needed our passport photos taken and it was done with a short wait and emailed to us within the…read morehour.

I have been going here for 10+ years. Always great service and very helpful. This is the only place…read moreI use to ship packages. Don't waste your time at the post office.

We needed a custom coffee mug to be made with photos on it. After browsing around from the normal…read moreplaces that offer that type of service such as Walmart and other retailers out there. Majority of everyone were either, it will take a week or more to ship to you (Before Christmas) or not available for in town pick up. I put the job up on Yelp and Ship CV answered. While others wanted to order 10 or more for them to either consider it. SMH. Once Ship CV answered on Saturday, communication was clean and clear: If they can do it? Will it be available before Christmas? Do I have to order like 10 of them to do it? And was it gonna be an arm and a leg? Answer to that is Yes, Yes, No and No. It will be available on Monday, price was perfect for a custom mug. Product is exactly what I wanted, and the staff are great there. Thank you and highly recommend

I needed almost 400 photos scanned and saved digitally. Joe is super and did an absolutely perfect…read morejob. His pricing was lower than his competition and we had a great time talking about family memories. If he and his staff do as well on his other services as they did for my project, this would be the place to go! 400 pictures down, another 1,000 to go!

This store has a lot of things that are on sale due to closing the gift portion of the store. They…read morewill still keep the postal side open and move the left overs from the gifts to postal. They have a lot of faith based decor/clothing and a lot of motivational decor as well. They would make really good gifts! The sale is 30-50% off and some fixtures are on sale as well. Staff were nice and really friendly.

I bring all my packages and mail that I need to send out here. There is never a line. I think it's…read morea little more pricey here, but worth it to not wait in a long line.

I had really bad experience yesterday at Postal Express & More. It was two days before Christmas…read moreand I had ordered 2 Brita water filter bottles to be delivered to the mailbox I am renting there. Amazon attempted to deliver to them the day before. However, I got a notification from Amazon notifying that the delivery could not be completed, because the business was not open at 11:05 AM. I found this odd, because their website clearly states they are open from 8:30 AM to 5:30 PM. I called the store at about 11:15 PM and someone answered the phone. The next day, I spoke to an Amazon customer service representative and gave them special instructions to deliver the packages before 5:30 PM, because Postal Express & More closes at that time. I arrived at 4:30 PM by Uber. My package from Amazon had not arrived yet, but I still wanted to get my mail, and I had another package that I had not picked up yet. When, I entered the building there were no other customers but me. Their were two men working there. One I recognized, and the rude one I had never seen before. The rude one was seated in a chair closest to the entrance, and was leaning back and slumped in it. His demeanor was very unprofessional, and he looked like he was bored, and just wanted to go home. I explained that I was getting a package delivered hopefully before 5:30 PM. The rude one asked me if I had a mailbox there. I said, "Yes." The other man, let's call him the nice man. The nice man asks me what my name is, and I tell him. He verifies my identity in the computer, and goes towards the back to get my package. All find and normal. Right? But when I turned to open my box and get my mail, the rude one asked me if I had a key? I found this to be an unnecessary question to be asked, as previously I had a conversation with the nice one about when my renewal was up for my mailbox rental. Why, on earth would I show up at this point to get my mail out of my mailbox without my key? It made me feel like I was being treated like a crazy person. Like I hadn't paid for my mailbox, and I was pulling one over on them, despite the fact that my identity was verified on the computer. I got my mail, and then explained to them that I would be back before 5:30 to see if my package was delivered. And I also mentioned I would most likely be having dinner at the Japanese restaurant next door in the mean time. I returned at 5:20 PM, and the door was locked, and the lights were dimmed. However, the two men were still inside. I knocked on the door, and the rude one let me in. I said, "You guys were going to close up early, after I said I might get a delivery up until 5:30 PM?" I had even previously let them know that I gave special instructions to Amazon to deliver before 5:30 PM. Subsequently, I expressed to them, that I felt mistreated by the rude one, with his interrogations when I first approached them. "Do you have a mailbox here?" "Do you have a key?" When I expressed my dissatisfaction with the customer service, and the early closing of their business without prior notification, the rude one came towards me and started aggressively arguing with me. I wasn't intimidated by this, but I am a women of small stature. The nice one, was trying to be a mediator to the situation, but the rude one would not let up. When, I pointed out that it was inappropriate for the rude one to be arguing with me in this manner, the rude one shouted, "I have a right to defend myself!" At which point the Amazon truck pulls up, and I left to get my packages from the Amazon delivery person myself. Not only do I feel humiliated and verbally berated by one of Postal Express & More's employees, but had I not shown up right before closing at 5:20 PM, my package would not have been delivered once again. Does this young man's attitude represent how Postal Express & More cares about serving their customers? I seriously hope not. I am a loyal customer to a business that is efficient, and cares about the people who they serve. It is about people, not commerce. It is unfortunate when a business just doesn't care about company efficiency, and good customer service.

I went into this store on a Wednesday and sent a package what I thought was "overnight". I was…read morecharged $43 for this service which I thought was a lot of money. However, the important package that had a deadline of 24 hours took almost 48 hours to be delivered causing me a serious financial hardship. I went into the store expecting to be reimbursed since the 24 hour deadline promised was not met. The guy i spoke with was the same guy who assured me on Wednesday that my package would be delivered within the 24 hours. He argued that it was my fault not his that I didn't understand him clearly when i sent the package. I told him it was not my fault because i never would have paid $43 to send a package unless i had been assured it would be delivered within the 24 hours. I realized it would do no good to talk to him since he was so argumentative and refused to accept responsibility for the fact they clearly did not deliver what i pad for. He said his manager would be in Monday and that i could take it up with her. I will do this and give an update on how everything turns out. If I'm not reimbursed as I should e i will be taking furact I received a call from Ashley, the manager. Nicest person in the world. After investigation she determined I was entitled to a refund. She assured me the employees would be better trained so this problem wouldn't happen again. I want to thank this store for doing the right thing and I would definitely recommend this store.

So honestly, I get Amazon deliveries sent here…read more I highly prefer it sent to other locations. Sometimes, this UPS Store can be packed, which is why I get away from it. The surrounding area can be dirty and full of traffic. Recommend other locations in Fresno and Clovis for Amazon deliveries. P.S. I just remembered: An instance where a box I had was opened. Looks like there may be a thief.

This small store, two doors to the south of the Fig Garden Post Office, is the place to go if you…read moreneed to ship anything of any value. The clerks are very attentive, very caring, and they understand packing and shipping. I took jewelry and antiques here to be shipped half way across the country. They were efficient, and even with the Christmas holidays looming, they got the packages there in a few days' time. Everything arrived in perfect condition, along with a check sheet of what was put in each box. Afterwards, I received copies of the signed receipts for when the package was delivered. They will also gift wrap for you, if, like me, you are all thumbs with tape and ribbon.

Great little packaging store with unbelievably nice staff. The options available to customers is…read moregreat and the quality of the job top notch. I highly recommend this store for all of the great services they have, but more so recommend due to the staff and their willingness to add little touches to a request to elevate the quality/experience.

This location is quick and convenient off the freeway. I didn't realize they offer notary service…read moreand you don't have to make an appointment. You can just walk in and wait for the clerk to be available. It was a quick process and only $15. You can't beat that.

Let me start by saying the staff at this location are very pleasant and do a good job; if you have…read morea prepaid label (like for a return) you'll have a decent experience if you drop off your packages there. But oh my gosh. I'm writing this review to warn people not to PAY to send any packages from here. EVER. I had a small/light box to send to New Jersey, and I estimated it should have cost about $15 -- and later I confirmed online via UPS retail prices, yes that's what it should have cost for that weight and size. My husband wasn't too busy today, and I didn't have time to drop off the box before work, so I asked him "to send it ground, the cheapest way possible." When I got home, he said it cost $67. Well surely, I thought, this was a mistake on their part. $15 and $67 are not even close. Did they send it overnight by mistake? Did they hit a wrong key somewhere, a 6 instead of a 1? What happened? I called the store and THIS was the answer to the mystery: Each store called "The UPS Store" is "individually owned" and can charge whatever insane prices they want. They can upcharge you an extra $52 bucks from what UPS charges them, to print you the label, stick it on the package, and give your box to a driver. No, no, no. That is not right. For one thing, it's called "The UPS Store" -- the average person is going to expect they're paying regular UPS prices at a place called "The UPS Store." No -- you're not. You're getting so outrageously ripped off that I can't even write this review fast enough or emphatically enough to warn you. I mean -- OK, suppose the stores are individually owned, and there has to be some kind of reasonable markup. If that's what had happened, I probably wouldn't even have noticed. If the package was supposed to cost $15 and my husband had come home and said it cost $22.50 -- and that would have been a hefty 50% markup -- I probably wouldn't have thought about it again, beyond, "Oh weird, that was more than I thought." Even with a 50% markup I wouldn't be calling the store and writing a review. $67, however? That is 447% of what UPS charges. Think about that for a second. Does any competent well-run business charge 447% to pay the overhead and earn a living? Remember that UPS's regular prices are already paying UPS's overhead, wages, trucks, etc. The store that prints the label and hands over the package does not need to charge 447%. If they do, they don't deserve to stay in business. I want to add again that the worker I talked to at the store was very nice and almost apologetic when informing me that each store sets its own rates. I could tell she knew $67 for a $15 package was messed up. But as nice as the people who work there are, I will be d****ed if I even drop off packages at that store now, knowing that this is how they do business: I will not even bring my postpaid labels there -- and I will probably stop using using UPS altogether (or "UPS stores") -- if that's how UPS trades on its own name and lets anyone charge whatever for their product. I'm still in disbelief that they had the actual gall to charge $67 for this small box. I do not recommend giving them any business. Ever. Ever.

The Otaku Express! The owner and his cousin are super…read morefriendly and will help if you need anything. They have Pokemon cards to hot wheels and other great things. They do 3D printing and print really nice banners and pictures. Need to ship mails or packages? The Otaku Express does that also. Don't hold back and go give them a visit. Clear support our small local businesses!

Great customer service; assisted with shipping complications and solved the shipping problem…read more Then graciously helped package, found the best rates and done. Thank you very much for making this great experience.