Kelly and the others are always so friendly and helpful. Today, for example, I requested use of the bathroom and the hauling cart, in that order... ...when I emerged from the restroom, the cart was in front of the door, ready for me to use. read more

Extremely disappointing experience. The lack of professionalism, communication, and basic customer service was unacceptable. I repeatedly tried to address my concerns and felt dismissed rather than listened to or taken seriously. Based on my personal experience, I would absolutely not recommend this business. I expected much better and regret choosing them. And somehow everyone is a manager, regardless of their professionalism, the way they speak the way they handle money the way they handle accounting I suggest you moving your storage to ever use these people read more

My move out experience was completely unacceptable. Emma was completely rude and did not return my payment I prepaid. I was locked out of my unit due to their upgrade to their lock system. When she called me back to argue why being locked out of my storage was my fault and then aggressively argued with me then hung up. Prior to my move out, a week ago to be specific, i emailed staff and asked them to please let me know when they were changing the lock so that I could come down and get the new key but they failed to do so. The reason I chose this location was the flexibility in hours, i understand my rights as i am part of a legal firm that practices in contracts! Keeping a prepaid payment for 2 days due to you changing the locks to upgrade your system is an illegal lock out, especially when i request to be let known which specific date you changed my locks. The other staff there are amazing, Emma is very unprofessional and disrespectful ans has no customer service skills, she couldnt even carry a conversation with me in the office! She acted as if i was burdening her even for a receipt!​ read more

Everything went well! Fast & Friendly service and very clean facility! You won't be disappointed!

Clean storage room, very pleasant front office staff. The front gate a little tricky to except gate code to open the gate! Good value.

I would like the owner to respond as to why the individual alarm did not sound this morning on my unit after being waved thru the gate since there was an 18 fr uhaul parked in front of the access keypad. The rent has increased 4 times over the last 2 years and i dont pay alot of money for the feature touted on your website and in my contract not to be working 24-7. read more

Very nice and proffesional people in front office. Every time I've gone the facility is always clean. ..

Renting from this place 3 plus years and I love Anna the manager like family. This.place as grown with me & my things three storage units. I finally got a place and I'm going to be sad to leave here. Thank you ,for always giving my important things a place to call home.i love security public storage on Shawn this is the only storage I recommend. Great hours great service & and great memorable experience. read more

Very clean facility, each unit separately alarmed, owner on premises, and very friendly and helpful staff. I am glad I chose SPS!

The staff are extremely helpful. I've been using this facility for the last 5 months. What made me stay was the second time I came to utilize my unit the staff remembered my name. I was impressed because they are aware who enters facility. The staff are friendly and willing to answer any questions you may have read more

Security Public Storage - Clean storage units - Self Storage Near Me - Fresno, California

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The units are old and located near train tracks where a lot of homeless are BUT they have cameras and alarm system. My only complaint is that alot of dirt gets in the unit and my entire house is in there and I know it will be a hassle to clean if even possible to get clean again. I laid blankets down but still everything is filthy not after 2 months. The price was good and had availability quickly. So I'd recommend for short term use but more than 6 mo your stuff will be layered with dirt as is mine read more

Great place to store packages for our business, very kind and professional management.Recommended if you have a small business but have nowhere to store your products. read more

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Best storage facility in Fresno! Clean! Courtesy! The office people are always helpful!

Really great staff I enjoyed their company while I waited going through he process of renting a unit. They are friendly, I could tell the property is well taking care of. The also show they care for thier clients. I would recommend security public storage to my family and friends. read more

Security Public Storage - At security public storage - Self Storage Near Me - Fresno, California

It was my first time renting out a storage and the owner and his wife were very nice and friendly. I have checked out other storage places around the area and they just want your money. I definitely browsed around and picked this place out of all the other storage places around the area because I wanted a place where it's safe and hidden. The area is quiet and neat. The process was simple and straightforward, will definitely recommend this place for anyone looking for a storage. read more

Even though we have new people in charge , they seem to be pretty nice and I recommend this place all the time plus I where my y-shirts and face masks with their labels and people ask me about them. read more

I just wanted to thank the staff here for being compassionate. I suffered a heart attack and stroke and fell behind on my storage for 2 months. They gave me the opportunity to catch up on payments before it went to auction. So again Thank you read more

They were very nice helpful and fast. A little pricey for 5x10 but it's fresno. Wuhya gunna do ? read more

Security Public Storage - Self Storage Near Me - Fresno, California

The customer service is always superb. I have multiple storage for work across the country and when I have to manage everything remotely having great customer service over the phone is an attribute that is highly appreciated. I have visited the facility and I can attest to the cleanliness and safety of this location as well. Efrem is always happy to help and goes above and beyond making sure that everything is seamless as possible. Highly recommend to anyone looking for an easy place for storage. read more

The customer service is great I have been with them for over 2 years and have loved there service. My 2 daughters have 2 units there and no issues at all no bugs good business I moved from another that had did. read more

Great storage units. Easy access and the staff is very helpful. Got us through a very stressful situation and we are very thankful

Great staff and quick service, I have an indoor unit and it's very ideal for the things I need stored read more

Security Public Storage - Self Storage Near Me - Fresno, California

I was moving into town and didn't know a soul. I contacted them and did everything by phone and internet. I drove and drove and drove and when I got here, I discovered that not only was It ready yo move in, It had a Light inside. Because it was evening, it certainly helped and they have ALWAYS been very courteous and helpful. I recommend it. read more

I can't be the only person who has ever needed to place their entire lives into storage in a pinch or during a rough transition. Nothing is worse than the resources you suddenly need to take advantage of not being available for you in a timely manner. That said, two days after it was decided I would need a storage unit for my entire apartment ASAP, I went to Security Public Storage and was in and out in under the 30 minutes, with a clean unit to fit my needs, a contract for the three months I would need the space, a lock, and with a great deal to boot! The manager - Denette - was incredibly friendly and clear when telling me what options I had for unit size, price deals, and payment options. What could have been an overwhelming and stressful experience was tied up quickly and efficiently. I will be sure to edit my post at the end of my three months and let you know if I had any problems, but for now I feel confident that my belongings will be safe, and that I received a good deal. I think it's especially great that they rent U-Haul trucks - moving everything into and out of my storage unit will be a breeze! {Update: Removed my belongings from my unit the day before Thanksgiving. The folks at Security Public Storage set me up with a great U-Haul to help move my things from Fresno to Santa Rosa. Checking out of the unit was easy and quick, as was reserving and returning the U-Haul. I HIGHLY recommend Security Public Storage.} read more

Would recommend to family and friends best storages nice clean location very friendly staff wonderful security just all around a great place to store your belongings comfortable read more

Friendly, professional, knowledgable anI delivering excellent customer service with a Smile. After checking four different storage businesses in Fresno, it was clsar to me that Security Public Storage on Weat Shaw Avenue was the right one for me. The staff is always friendly and helpful to me. I would recommend them to anyone needing a storage unit. Call them now... They will help you-!!! read more

Stopped by today because I need to rent a storage. Unfortunately, I'm moving back east and needed a place quick. Efrem and Robyn were very friendly and professional. They did a great job of showing me around. I felt comfortable knowing my personal belongings would be cared for. read more

Needed something with flexible times and open all week due to crazy work schedule great customer service meets all my expectations

If you need a storage this is the place to go. The staff are respectful and kind. They make sure your belongings are safe always keeping in contact with you if there's any problem highly recommend and their price is affordable. read more

This is absolutely the best storage facility in town. The management team is super friendly and ready to help at a moment's notice. The entire facility is well lit and the grounds are clean. read more

Security Public Storage - Hey what a nice day! No rain...knock on wood. Cool place to have my belongings. The name says it all - Self Storage Near Me - Fresno, California

I'm been renting storage space from this facility for a few months. It's clean, reasonable, easy access and staff are friendly. I appreciate the quality service and highly recommend. read more

Love this place because I can just pull over and get my stuff in the truck. The only thing that i don't like is that my unit gets a little Dusty from the train, but I love this place and their service is awesome read more

I've been a long time storage client and let me just start by letting people know in the area looking for a storage space to steer clear from this facility. Getting the storage was quick and easy. Getting any type of customer service just forget about it. They are the least helpful and staff seem to change very frequently. At the end of my rental, I had advise the facility that I would be discontinuing my rental. I had asked if I needed to do anything to ensure that I would not be charge and one of the managers told me I'm paid through the end of the month (30th) and I can give them a courtesy call when I am do so they can check it themselves. I spoke to the manage on the 25th of March. As I am clearing out the next couple of days on March 27th I returned to clear out the rest of my stuff and I wasn't able to access the building. The person working the desk had went to lunch for the next hour. After multiple attempts I left and decided I would come back because I still had until the 30th. Upon my return on Monday, March 29th, I couldn't access the building, I was able to speak to the front desk whom informed that I no longer had the storage, that as of the March 27th, my locker that I had paid through the 30th had been rented out to someone else. I explain to the front office person I had Items in the storage that I still needed to remove which he informed me I had to take it up with the managers, he was only covering for the day and no other information. I wrote a letter to the managers and received a phone call on the 31st from the same manger I spoke to regarding discontinuing my storage at the end of the month. Not only was he aware that I was emptying out the storage, his response had change. He then told me he checks the storage every Saturday and he said my storage was empty (WHICH WAS A LIE) and no lock. There was no lock, but I had a few bags left and a box of random items left which is why I had returned to empty out the rest of my items but couldn't because they're management decided to cancel my access and DID NOT NOTIFY ME!!! So, here I am at a loss, which is made clear that it was my fault that I didn't have a lock but he took no accountability cutting me short of my rental and I'm positive, took the liberty of emptying out my storage himself so he can make money off of someone else. So, if you're looking for a legit storage facility with ample service, STAY CLEAR FROM THIS FACILITY. It is shady business with no service or accountability. You can get better service and Secured storage else where!!!! read more

Great facility! ! awesome staff members! ! Keep up the good work

I always use this location for all of my moves. The price is right. The staff is great. I love the friendly reminders. If your looking for a good clean location to keep your stuff I suggest you choose this location. read more

The staff was quite friendly & very knowledgeable about my needs after discussing with them what I needed in the way of space size. I found what I needed and was able to store my valuables in a timely manner. I know I'll need extra space in the future and I plan on using this facility again. read more

Very friendly professional staff. Moved from Los Angeles to San Francisco but this is centrally located and family nearby so I decided to make this location my stop! Although they still have not updated my new address for the last 2 years they are very nice about it! lol I drove from SF to Fresno just to change my address and it's still not changed. But other than that I've had excellent service and exceptional customer service so I cannot complain. read more

Just wanted to say Thank you for the space I was able to rent! Was an absolute pleasure working with Robyn and her staff through the whole process. Very clean and I love the key pad process as I have a few different people sometimes entering the storage unit for work. If your thinking about storage in future give Robyn or one her capable staff members a call. read more

This is a awesome place to store your belongings not only that but you have great customer service and they offer great rewards and discounts ..I love this place!! read more

Rented a unit today and I can't express how fantastic Stephanie was. Not only was she very informative, she answered all my questions, and was extremely friendly. I have never needed a storage before and she made it an easy, no-stress, quick transition. That's exactly how customer service should be. I am referring friends and family to this place already! read more