I would have to say the mangers are very nice and welcoming. They work with you I really like that. -Brittney

The managers are always polite and helpful. They stay in contact when necessary and the hours are convenient.

Great to have storage close to home. Space is perfect for all my stuff. Glad I was able to get the promotion for the first 4 months.

I've had a unit here for a while now, and am very impressed with the new management. Robyn & Stephanie are doing a great job.

Both my mom and my aunt have been storing their belongings here for quite sometime now. They both have had such a pleasant experience. The new manager here is always helpful. My aunt collected some more belongings and needed a bigger storage and Sebastian, the manager helped her transfer to a new unit.. one that was nearby her old unit to make the moving process easier. The customer service here is great! The manager and staff speak both English and Spanish which is great because both my mom and aunt speak more Spanish than any other language. They have packing supplies and rent UHaul trucks which is really convenient if you need to move things to your storage because you can drop it off there and then at your convenience. Amazing security measures, #1 it's a gated facility. #2 The manager lives ON THE PROPERTY. #3 each unit is individually alarmed. And finally #4 they have top notch security cameras everywhere. I'd recommend this place to anyone! 5 stars! read more

About three years ago we put our things in Security Public Storage. Shortly after that we moved to Oregon. During that three year period the storage replaced the doors on their units. At this time they replaced our lock with their lock on our unit. During this time their staff was the only ones who had access to our unit. In February of this year we finally were able to come down to California and empty our unit. My husband loaded up the unit and brought it home to Oregon. As we started going though the items we noticed things missing. Large items like two tables, a large floor jack, and a few boxes. We had labeled and itemized all of our items so we would know what we had in storage. I contacted the storage and let them know what we discovered. They told me that either my husband or his friend helping had thrown the items missing in the trash. They were sure of this. I then contacted the corporate office to voice a complaint. After telling me this couldn't possibly have happened they promised to get back to me. A couple of days later someone called my husband from the corporate office and stated they were going to "investigate." They promised this would take a few days and they would get back to us. After two weeks I sent a email and a message to the corporate office. No response. Another week passed and I send more emails and messages to the corporate offices. No response. I then messaged on their Facebook page and although it took 2 days someone told me they would look into it. On the 4th day after talking to the person on the Facebook page someone called me from the corporate office. The woman explained to me that she had finally gone out to the storage site, at least 3 weeks after she promised she would investigate, and she checked into it and she determined that nothing happened. We had a conversation about how she came to this conclusion and she stated no alarms had gone off and the door company took pictures. I know for a fact that things were not put back the way they were and that was because things were taken out. I asked her if she watched 3 years worth of video and she didn't answer other than to make excuses why it couldn't have happened. So basically because we live out of state and the storage staff had unlimited access to our storage unit for about three years. They feel it was ok that they, the staff, used it as a store to shop out of. If they were the only ones with access ( we didn't have access at all) who else could be responsible? Because the storage office said it didn't happen then it didn't happen in their eyes. I feel that the storage staff was responsible and when my husband cleaned out the storage the manager would not leave them alone, was extremely nervous and went out a least 8-10 times to see if they were done so they would leave. He was acting very strange and it made my husband and his friend helping him uncomfortable. The storage company has refused to do anything about the loss. If you have your storage here and were there during the door changing period be sure to check your belonging to make sure they didn't take items from yours as well. If you are looking to store your belongings at this place it might be better to go to a SECURE and HONEST storage unit facility instead. I only rated one star because I had to to be able to post my review. I wouldn't even give them one star.. read more

Literally the best prices in Fresno. EVERYTIME, I need a storage unit I come here, the staff is friendly helpful and fast. Highly recommended! read more

I've rented a unit here for over 3 years and have been extremely happy with the service, cleanliness, and security of the property. I checked out several other storage facilities in the area and by far this one felt the most secure and had the most flexible gate hours to access your unit. The on-site manager is helpful and very knowledgeable when advising you about what size unit you will need. They also rent U-Hauls and sell packing supplies right in the office. I give them 5 stars and would highly recommend renting from Security Public Storage on Shaw Ave. read more

As I promised in a previous review, I would update when there was a rent increase, which have been frequent the past couple of years. Today I'm getting notification of yet another rent increase on units I've been renting for several years. read more

Good staff and Friendly service on every visit. Always been a reliable place for the family to go to.

Can't believe they are open on Mother's Day and still friendly!! And I got a mug because I am a Yelper will definitely use this place again, thanks Stephanie at Security Public Storage! read more

Security Public Storage - Happy Mother's Day! - Self Storage Near Me - Fresno, California

A friend of mine was moving to this area from San Diego and we needed a place to put belongings until her move in date. We came across this place from word of mouth and were pleasantly surprised due to the previous reviews. Denette was able to help us with everything that we needed which was a relief because we had no idea what we were doing! I definitely recommend this place:) read more

I had been looking for a storage facility in Fresno for my "tia" before she moved to San Diego. I could only help her by doing research online. After calling several different companies and not feeling "good" about them and their deals, I called Security Public Storage. Denette (sp?) answered the phone. She was quick to answer all my questions, gave me all the best deals and even better she spoke "some" Spanish. Her Spanish was good enough to be able to communicate with my "tia" when she went in. My "tia" was very happy the entire time she used their services. On the day she finally moved her things out of storage I went to help. Same lady that helped me on the phone was there. She was very nice and helpful. She referred us to a storage company here in San Diego, which was awesome. The 5 stars are for the customer service I received from them. 5 stars go to the facility as well. It is well maintained, well lit and count on it, your things will be secure. Thank you, Security Public Storage and you too Denette. The place you referred us to is great too, but not as great as you! read more

Now that I have been here for 11 months, I am really happy with this company.They really helped relieve the crazy stress that comes with moving , I don't have to worry about my belongings while they are stored here . Very pleased ! If you are in need of storage I would absolutely come here . read more

Very very helpful and buitifull ladies are there to help you get free coffee cups. They drove us on the golf cart. The sraff is amazing.

The staff here is very friendly and willing to help in any way. Thanks to them I was able to get moved quickly.

Great place to store your belongings! The staff is very courteous and helpful. The storage areas are clean and they are well light. Awesome prices too.I will continue to recommend them! read more

I've stored here for months now. Great security, long access hours, and friendly staff. Stephanie always makes me feel welcome and always willing to lend me a helping hand. I store here solely for the quality customer service I'm provided by their management team thank you guys! read more

what i love about this company is their overall customer service.their staff is always respectful and very helpful too.i would recommend anybody to rent with us here at security public storage. read more

Great place..clean secure and great property managers Jeff M #105

12/18/12 EDIT: I have not seen a single roach since the last time I made my last comment. I guess i could have been imagining things. But oh well. I'll still be keeping my eye out on them however. 12/12/12 EDIT: now I don't know if this is a coincidence or not but just a second ago, I saw a roach in my kitchen. I have been living at this new place of mine for 3 weeks. Most of my stuff is actually still in storage due to the fact that less than a week of living here, I had given the landlord a 30 day notice to vacate, not for the roach issue however. Since they didn't want to sign a year lease, I had the right to vacate. I didn't like the neighborhood, and not being from cali I didn't know any better. Anyways, whether or not the roach incident is related to this place, made claim by another person who made a negative review on here, I guess it's not really their fault. Somebody renting a unit could have easily brought it with them. Anyways, I'm moving out of this house anyways so it's not my problem. Although as a safety precaution, before moving to my new place, I will be nuking everything that's coming from this house or that storage before it reaches my new place. This is my personal experience. I had rented a uhaul one way from san jose. Although I had 2 days to get it back, things don't always go as planned. I called this place up and the manager was very polite. I informed her I was going to be late. Without me even asking (I expected to be charged anyways, because most companies just don't care), she told me not to worry that as long as I get in by my return time, I can take all the time in the world to unload. I get there with 15 minutes to spare. I didn't opt for renting a hand truck with my uhaul to save money (dumb move but they charge too much) and groaned as the unloading process was up next. The manager,who actually went out of her way to personally see me on her day off (it was Sunday) told us we could use their hand truck and/or flat bed cart free of charge (as she was offering it to us, I was thinking money signs but to my surprise it was free). She reminded us once again to take our time. So after 3 hours past my deadline for returning the truck, we finally finished unloading. My uncle then told me we forgot to stop by the gas station to put the tank back at its original level. I slapped myself for yet another thing going wrong and looked down at my pockets seeing money just pouring out of my pocket again. I told the kind lady (I apologize for not remembering your name) that the gas meter was slightly (maybe a hash mark under so around $10 in gas if they charged me their penalty rate) below what we got it at. She went to check the gauge and as we head back to the office to go over paper work, she told me not to worry about it. Um... Where's the catch at? None that I've seen so far. I just couldn't believe it. I expected to be nickel and dimed like there was no tomorrow but not even a penny extra was charged. As I was paying for my rental unit, I was told my total was only going to be around $80 something dollars. Being an honest person, I told her the quote given to me online was $99, but if they wanted to charge me less, I definitely won't argue. So we laughed a bit and I left that place feeling like the happiest guy in the world. Every time I expected them to nickel and dime me, it never came, and on top of that they didn't charge me the fees or penalties that technically, because of the agreement I signed, they had all the right to do so and I couldn't blame anybody but myself. It was my fault but they waived it off like it was nothing. I love them. Compared to the storage I had moved from in san jose, this place is very affordable. My last unit at Public Storage for a 5x10 was around $140 and i had to pay a pro rated month, and a lock. This place was straight up $80 something dollars and i wouldn't have to fork over any more money until 30 days from that day and it was a 7.5x10.. So you be the judge of what I'm saying. Customer friendly or customer fraud? read more

The truck was not ready on time, I had to go through their screening process multiple times, and charged me extra for gas that we didn't use. This experience was completely horrible. read more

Moving is always a stressful time. The staff at Security Public Storage made my move in and paperwork very easy and stress free. Thank you for taking the stress out of moving. read more

The place is nice and clean as well as their staff is very helpful and professional. We got place fast without any hassle. Their staff stays on a top of the follow ups and reminders, great job. The only a small note that the outside parking is limited. Thanks! read more

my parents Paul&Cynthia Escovedo just rented a unit from security Public Storage on Shaw and marks and Robin and her staff (Juan) were awesome and very helpful with them so they decided to rent a unit with them. read more

The Management has given us nothing but great service; above and beyond what's required.

Great facility and very happy so far with the service :) everything feels very secure and is kept very clean.

Stephanie at Security public storage was very quick and helpful. Came in to buy some boxes and tape and even though there were three people ahead of me she remained calm meanwhile helping two people at a time. Reassuring the rest of us she would assist us in a moment. You have a good employee on your hands. Have a nice day :) read more

Very good customer service. Feel welcomed every time I went in. But my unit/my stuff was very dusty after about 3 months. read more

The guy Sebastian at the front desk is super helpful and awesome! We will definitely be coming back next time we move! Thank you for all your help! read more

Clean and secure place to keep your belongings when they need To be stored for whatever reason! Service is great! They make sure to answer your questions as best they can. Denette helped me and was very friendly. I highly recommend them. read more

I have been at this storage for 6 years and have been happy with it mostly. They did have a break in a few years ago along the railroad tracks and the company has not fenced it along the railroad tracks to prevent this from happening again. I am not happy about that situation. I have to give a lot of kudos to Sebastian, the manager. He is very conscientious to make sure everything runs smoothly. He is polite, helpful and and works hard. Always takes the time to make sure everything is good and takes care of any issues immediately. He is an asset to this company. Before he was the manager, the key pads were always very very dirty. They are always clean now. An example of taking care of all details. I think this says something about how he takes his job. I am not happy with the increases in rents but while Sebastian is there, I will probably stay. The company needs to spend more dollars on making this a safe place especially with a fence on the railroad side as the location is not the best!!! read more

Before we pulled out our things, we talked Ms. Shelby at the office informing her that we will pull out all of our things. She said to remove all of our things, not to leave anything inside and leave the door open then we are good to go. We took out all of our things on March 20, 2013. I received an email on March 28th from Security Public Storage containining a payment receipt. On the same day, I called them immediately and Ms. Shelby said they will reverse the charges with 3-5 days of processing. It is already April 14th, how come there is no action yet? read more

Security Public Storage has been my storage since October 2012, and they have been great to work with. They helped me figure out what I wanted. Did explain all the fees. Did explain the lock out process for non payment and the paper work does not hide anything. The premises is clean and more secure than others I have worked with in the past. Cameras are everywhere and monitored constantly. Everyone is personable and kind to me and others I see them working with. I like the hours. read more