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    Fred Frederick Paint & Body Division

    3.4 (5 reviews)
    Closed • 8:00 am - 5:30 pm

    Services - Fred Frederick Paint & Body Division

    Bumper repair

    Auto frame testing

    Rear-end damage

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    Carbody Collision Center

    Carbody Collision Center

    (24 reviews)

    Introduction to why I was here:…read more About to wrap up the 2nd of the two 2024 runner-ups now with C is for Carbody Collison Center, in alphabet series and will be getting to 2025 picks + runner-ups simultaneously. In October 2023 while on 495 on near the PG/Montgomery County border, hundreds of motorcyclists were causing chaos and very slow traffic on that Sunday gathering on the side blocking lane and lane splitting between the slow cars. This was insane and incredibly annoying. One of the motorcyclists rammed into my car while lane-splitting. He flipped his motorcycle. He picked up his motorcycle stumbled off to the side, and I tried to get the heck out of there as I didn't want to risk my safety with this awful motorcycle gang. Once I got to where I was going about 45 minutes later, I saw the damage, which wasn't horrible, but it wasn't just some minor nick. Visits here: That next day or two, I shopped around a bit in Laurel & North Laurel, and Carbody Collison had a better rate than the others. Also, Bob was kind and empathic to what happened. It wasn't urgent, but it could become a problem more so in winter because of snow/road salting as bottom part had to be replaced. I wanted to wait to see if insurance would go through, but they refused to cover it. Ultimately, that January 2024 we started the process, but it was going to take some time to get the part needed and would take them some time to do all the repairs. We agreed I'd drop the car off when I was going out of town; I rideshared to BWI airport. A week later I got back to town. Although they had agreed on finishing by then, there was something that was delayed even though we had agreed I come back that Friday afternoon, which I took a rideshare to get from my place to there, which isn't that far. Bob was nice enough to at least let me use a loaner car as I had a couple of other things I was doing, drove home, and then came back in the late afternoon. There was a bit of a tiff over windshield wipers they had replaced, which I thought was going to be cheaper, which I said I didn't agree to that much. He didn't want to continue to too much arguing and credited for either free or nominal price. I drove off to Columbia where I was going that evening. As I was driving back on MD-32 at US 1, I heard a loud noise like something was scrapping on the road. I got off at the next exit and went to the Savage MARC train station parking garage to see what was going on. I saw the piece hanging down. I snapped back in place, which got me home. But then the next day, I went down again, I stopped at a place in Laurel that I knew was open on Saturday. They did a temporary fix to get me through the weekend. I revisited on Monday, explained what happened. Bob apologized seeing what was going on; some screw was missing. He quickly got the staff to put back in while I waited there. In summary, Bob was overall nice & empathic except for a bit of heated discussion over price of an unrelated windshield wiper. I liked the price relative to other places (although I still didn't like as it wasn't cheap). They did a good job overall, but the missing bolt issue was annoying. They did a good job on timelines, but still a bit off on that, but at least got the loaner car for that afternoon as they were wrapping stuff up. This was mostly positive, and while there were some negatives, Bob did do a good job alleviating the negatives.

    They told me my car was ready to pick up, I go and pick it up and my back license plates were…read morestolen. Luckily they covered for that. But I think the car parts they used are for an older car model, my car looks lopsided. I was hit on the top right corner, there's a small gap between the door to the front, and it's not the same on the left side door. There is also a part on the left side that sticks out a bit.

    Total Recon Auto Center - Superior Customer Service

    Total Recon Auto Center

    (356 reviews)

    TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

    I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

    Christian Auto Body - Repaired quarter panel

    Christian Auto Body

    (8 reviews)

    I am not a frequent reviewer, but absolutely had to take the time to sing the praises of Glenn and…read morehis team at Christian Auto Body. My twenty year old vehicle got rear ended with only 100,000 miles on it. Car was in great condition, but totaled by insurance company. Glenn was able to offer me a more than reasonable estimate with a very fast turnaround time. Just picked up my car today and it looks like a brand new car. Glenn had great communication and was kind and very knowledgeable. Thank you to Christian Auto Body! My Corolla lives to see another day and hopefully many more!

    Took my X5 in for repair to damage on the right rear quarter panel and passenger door, and I had a…read morebit of a concern regarding CAB's ability to perform an exact match to the paint, since the X5 is a very dark blue that at-a-glance looks black. However, I'm pleased to share that not only was the body work performed to perfection, so was the paint match. Not only can the casual observer not see a difference, but I challenge any body/collision experts to be able to tell that work was even performed. I HIGHLY recommend Christian Auto Body. It will definitely be my go-to for any of my future auto body work needs. p.s. more recently, CAB also cleared the drain line for my sunroof, which was clogged (most likely from leaf debris) and causing water to pool in the vehicle - CAB not only did a great job, but did so for way less than the dealership was ridiculously asking to perform the repair TEAM Christian Auto Body!!

    Fred Frederick Paint & Body Division - car_dealers - Updated October 2026

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