TEN STARS! If I could give Glen Burnie Transmission a galaxy of stars, I absolutely would. From the moment I walked through the door, the experience was nothing short of out-of-this-world. The staff greeted me with the kind of warmth and friendliness you'd expect from lifelong friends--genuine smiles, real conversations, and absolutely zero pressure. Their customer service wasn't just good... it was 10-star, next-level, above-and-beyond incredible. You can tell this team truly cares about people, not just cars. The service? Over the top in the best possible way. They explained everything in clear, simple terms, kept me updated throughout the process, and treated my vehicle like it was a VIP guest. I've never felt so confident and taken care of during a repair. Fast, efficient, expert work--delivered with passion and professionalism. If you want your transmission handled by the best in the universe, look no further. Glen Burnie Transmission is the real deal! -Kacey read more

Highly recommend Glen Burnie Transmissions. Efficient, affordable ,and really nice people. They were finished within the timeframe.

Update .. GBT stepped up and took care of the issues noted. They replaced the broken part, cleaned the car. It is my understanding that they now have a procedure in place to prevent this from happening in the future. Thanks Steve & GBT.. read more

Glen Burnie Transmissions - Dirt inside of car - Transmission Repair Near Me - Glen Burnie, Maryland

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5 years ago i put my cobra in the shop they said needed a trans only 61000 miles on it so i trusted them they but a worst rebuilt tran in it i took it back 10 times and said it was no good they just made it worst and the last time i took it back my chrome lugs were stolen and replaced with broken caped lugs tran is still bad i will put new one in my self one day ps and the clutch they put in was junk as well and noise throw out bearing too do not take your car there if you care about it read more

Five stars- very professional. Would recommend this company for any transmissions work. They earned my trust and will work with you on a reasonable price. The quality and warranty is well with the price of the repair. Also did not charge me for the extended storage. Good job!! read more

Outstanding service and workmanship! Larry and the entire staff were both super friendly and helpful. My 2014 Jeep Grand Cherokee is a gem and except for a sudden transmission issue, I really didn't want to buy a new one. Larry and his team installed a remanufactured transmission and it runs super smooth and quiet. I tested out the 4WD functions in the recent snow and it's awesome. Better yet, it came with a 3-year, 100,000 mile warranty! I highly recommend this shop and wouldn't hesitate to take another vehicle there. read more

Took my car here - told a gentleman at middle desk ,that engine has misfire and jerking issue. Next day,he called and said ,engine has a problem ,we do not do engine! We do not know the issue !come and pick up ! And they charged me $150. I think I can say they stole from me . I told the guy why u did not you told me yesterday and with no eye contact he said ; I would not know ! Stay away ! read more

A local shop subcontracted the remanufacture of the transmission in my 2005 Toyota 4Runner V8 Sport to Glen Burnie Transmission. They picked up the vehicle at the shop to it to Glen Burnie, and aside from a corroded connector that had to be ordered which delayed completion by a few days, it drives like new and is shifting perfectly. read more

I'll put it this way. I Initially went to them for what I thought was a transmission problem. They checked my vehicle and told me it had bunch of other codes that was not transmission related. It made perfect sense they set me to a local area Automotive shop that I choose not to name, though I reeealy want to. So, I then went to this Automotive shop, a couple of times now over the course of 1 year or so, to get my Vehicle up to standard. Now that my Vehicle is all taken care of on the Mechanical side of the house; this last time I had my vehicle in that "local" area shop. I NOW HAVE TRANSMISSION PROBLEMS! That the mechanic at "local" area shop has no idea what I'm talking about when I explain my latest issue after his repairs and change outs. He thinks the vehicle rides just fine... #CashCow Glen Bernie Transmissions is going to have to eat this one! My Transmission has been tempered with or swapped out. #CashCow read more

Glen Burnie Transmissions - Transmission Repair Near Me - Glen Burnie, Maryland

So I have no rating but I wanted to put it out there. Almost 4 years ago I had a new (?) Transmission put in by GBT..I grew up hearing about how good there work was...Saturday I smelled something burning my truck was driving fine no lights on the dash going off. I find fluid running from my transmission..within 30 minutes of being called this morning I was told I needed a new transmission. In what universe does the same vehicle need a 3rd in its lifetime not to mention transmission less than 30 thousand miles later. Not to mention I brought it to them last year when I hit a pot hole. It shoved the Trans line into the radiator. If there was a problem with the Trans wouldn't the car throw some codes? I am having them repair the leak 1400 and not the Trans like they recommended. My truck was driving fine. Let's see stay tuned . I WILL FOLLOW UP read more

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This experience was pretty terrible. At first we were excited because they were extremely friendly on the phone and offered a reasonable rate to replace the transmission. Once we confirmed to have them do the work, they said they would pick up our truck and tow it to their shop. The guy on the phone told us they ordered the transmission and they would be at our house around 8 to get it. At 9 my husband called and they said they were on the way. At 11 he called again and they seemed confused and said the guy we needed to talk to wasn't there, but he would call back. 30 minutes later, he calls and says we're not in the system, a transmission hasn't been ordered, and they would never give us an exact pick-up time. I can assure you we were talking to the same company because it's the same number in the call log. Anyway, a days work is wasted and my truck is still is out of commission, and now we're looking for another quote. read more

I can't even say how impressed I was with the honesty and integrity shown by Dexter at GBT. Haven't decided yet whether to replace the transmission in our Ford Flex, and here's why: he told me it's not going to suddenly break down and strand anyone by the side of the road. He explained, very thoroughly and carefully, what exactly is going on, such that I truly understand how something can fail gradually. $3800 for a replacement transmission, with a 3 year or 100k mile warranty, seems to be a very fair price. So if and when we decide to do the replacement, I'd never take it anywhere else!! read more

Replaced transmission on a cherry 20 year old Jeep Wrangler. One year later I took it back for warranty work. A week later when I finally called to get a status update (no communication) I found out they decided to replace the transmission under warranty. 10 days after that I called back again to find out it had been completed for a few days. When I picked it up there are several scratches all on BRAND NEW FENDER FLARES. This place is garbage. They aren't mechanics or pros the are just part swappers. Avoid these poor communicators. read more

Glen Burnie Transmissions - Transmission Repair Near Me - Glen Burnie, Maryland

The team at Glen Burnie Transmissions went above and beyond when replacing the transmission in my car. When there was a delay/mix up, the manager, J.R., personally explained to me how they would correct it and expedite my service. They were kind and patient with me especially when I was upset. I got a great deal on the work and will be recommending them to everyone I know. Great people! read more

Amazing customer service. I will report if anything went wrong with the transmission they replaced my old one with but it has three years insurance. The person( Jim, I believe the owner) was honest and even recommended a place that would repair transmission if i did not want to replace mine completely. The transmission they ordered was delayed by a week and GB transmission gave me rental and did not even charge for the gas. Highly recommend. read more

I would not recommend this shop at all and please be aware of their ads that indicate 2-3 year warranty on transmissions. After paying over $7,000 dollars for repairs, was presented with a 1-year warranty. Military and retirees please don't expect a discount for your service....when asked they took off $50. I just had repairs so I can't honestly comment on the actual repairs, I constantly asked the timeframe for the repairs and it took almost a month. I finally got my car and realized afterwards they had left the towing mechanism still attached to the vehicle. read more

Honesty company with integrity. My husband brought in a 2003 Hyundai wth a slipping transmission. They said it was just a leaking seal, gave us an estimate which was right on the money. They had a parking lot full of cars waiting for service, and we got it back in three days. They could have bilked us for a new tranny and didn't. We have had it back for a month with no problems. We highly recommend them! read more

Zero stars. Went to glen burnie transmission for reman transmission the smashed my door up and pulled vehicle up purposely in a way I wouldn't see it till I got home Needed a new door it was so smashed they told me go get estimate and I did never heard from them so I co tacked lawyer to sue them and they ended up making insurance claim to fix it but not without having to get representation to get it. Funny how they respect lawyers but not customers. Think they employ drug addicts everyone looks like they just rolled out of bed put dirty clothes on read more

Took my Bmw in for a transmission check because my Indy said I will need one plus other stuff of course. (Was running kinda clunky) Costing four thousand for used tranny and another four thous. for the other stuff. So I reluctantly pulled up, GBT says to change my tires to make them for AWD to balance. That was "all she wrote" save almost, $1,000. They did a transmission flush free of charge. read more

GBT saved me a thousand dollars on my transmission work because of their integrity. I didn't need a new tranny as stated by TWO Aamco locations. One didn't even look at my car, yea, he closed down a few months ago. I need work on my hoses and lines. Thanks GBT! read more

I found this place online our company vans teams went out so I filled out the online quote. Shortly after I got a return email from a guy Mark with a price I called and made an appointment to drop it off, when I dropped it off I met with Mark he said it would take a few day this was on Friday he said call Tuesday I called and he told me to pick it up on wed. I had an emergency come up I called told him I would come up on Friday he said don't worry he would deliver it and he delivered the van to us that afternoon. Not all place will do this if you ver need a transmission call and ask for Mark he is a great guy tell him Tim From USCI sent you. read more

Glen Burnie Transmissions - This shop is big - Transmission Repair Near Me - Glen Burnie, Maryland

After spending 2700 on repairs at a nearby Chevy dealer, I took my vehicle to GB transmissions hoping to find out what was wrong with my Chevy's tranny, Mark was very honest and suggested to contest my charges at the dealership which I did, I can honestly say that he didn't have to advise me, he is there to provide a service, but because he took the time and he was totally professional about it I got to save some money on my repairs. I will definitely recommend his shop to all my friends and family, this is how everyone should be, honest and professional. Thank you Mark. Respectfully Fitz Miami,Fl read more

Couldn't be happier. They offered to pick up my car on a flatbed, take it to their shop and inspect it, then return it to my house for $75, or at no charge if they were doing work. They did the work, maintained good contact, and delivered it to my door, and financed the repairs. They gave me details about specific parts and labor, and instructions for when to bring it in for free inspections. This shop was recommended to me by a long-time mechanic in the area as the most professional and qualified shop. That was my experience. Thanks guys! read more

Customer service score - 0!!!!! Called to have vehicle towed and was quoted online as $2700. Was told if I didn't get vehicle repairs done there, towing would be $100. Call received same day saying ready to start repairs. When I told them I couldn't get repairs right then, I was transferred to Amy who gave me an attitude about having to cancel everything out and then transferred me to Rebecca the cashier and I paid tow fees. When I went to pick up the vehicle, I asked for the key and estimate and she said we don't have it because they cancelled it all out and proceeded to hand me an estimate on a business card. Sadly, it wasn't until I asked for her name that she decided to hastily write up a legitimate and "professional" estimate and receipt for me. While we would have considered having the repairs done here in a few months, the lack of respect, courtesy, and professionalism made me quickly reconsider. If you don't like customer service, get OUT of the "customer-service" business. Don't treat your customers like annoyances. read more

We had our suv towed into Glen burnie transmission from AAA of Annapolis. We went to AAA because initially we went to Firestone in Odenton to get an oil change. We left our suv there. Firestone called us back and said they were unable to move the suv. We could not understand why? We drove it in. We then had it towed to AAA since they were last to work on our suv. After our SUV sat at AAA for three days, they told us we needed a new transmission,$5,500. Smh. We then called GLEN BURNIE TRANSMISSION. They were amazing! They went to AAA and towed our suv to them and gave us an amazing quote for a new transmission with great warranty and it was almost half the price of AAA. After they towed the suv to their shop, we went out for lunch. By the time we finished lunch, GLEN BURNIE CALLED US and said that their is NOTHING wrong with your vehicle. Who ever tried to move the vehicle intially, knocked the additional gear out. So after all of that, nothing was wrong. We truly appreciate GLEN BURNIE TRANSMISSION, they were honest with us. They are a great establishment. We highly recommend them for any transmission work. Thank you GLEN BURNIE TRANSMISSION YOU ARE AWESOME! read more

I can't say enough about the customer service and honesty provided by Erica and the mechanics that replaced our engine. I highly recommend this place for good, honest, reliable,employees and service!! Thanks so much! read more

Great Shop. I thought I had transmission problems and it turned out I did not. It was something else. I believe it was Curt that helped me out. He was very knowledgeable and honest. read more

I dropped my car off on Tuesday evening and they did not call me until Thursday regarding the issues. I followed up in between but was advised that they are still looking at the issues. I just knew for having the car that many days, when they call the bill will be high as ever. To my surprise the bill was $110.00. I said thank you. The point is, they did a through job of checking over the car and didn't try to find a way to charge me for more than what was necessary. I am not sure who I talked to, but Mark Terry and the crew was great. Thank you! read more

This shop does bait and switch, they sent my partner the "final price" when I arrived ti get the car they added 250 more to the bill and claimed it was mandated by warranty company, I called warranty company in thier presence and they did that wS a lie, it then became a storage charge. Buy car was only on thier lot for 45 min after completing repair, then it was oops we didn't add up hours right, TERRY lied to my face 3 times and tried to hold the car hostage for the money, they then intentionally double charged the card but my card caught it and notified us of the fraud. DISHONEST SHOP AVOID read more

Had my 2014 ram pro master 3500 transmission go out back in 2018 took it to Glen Burnie had them replace the transmission worked out great no problems had it serviced when scheduled, then had some transmission issues in 2022 where it would not shift correctly took it back and they repaired it under the Warranty didn't fuss like most places do sometimes with warranty work, also during the repair one of drive axles boots got damage they quickly replace the damage axle no questions, thanks great service all the way around I've been going here for many years different vehicle's my last service advisor was JR great guy knows his craft. I always suggest Glen Burnie transmissions read more

Told me my car was ready for pick up; car wasn't even able to drive. none of the technicians/customer service agents wanted to take accountability and kept deflecting blame cost me 3 days of vacation because they kept telling me the car would be done only to tell me by 430pm each day that it wasn't never called me back!! I must have had a half dozen conversations with an agent that ended with "ok ill call you back" would never hear back from them. STAY AWAY BRING YOUR CAR SOMEWHERE ELSE!! read more

This is probably the BEST auto repair place I have ever been to! First of, all they do is transmission work, in fact they do ALL transmissions (manual and automatic). Nothing else. By nature of transmission work be prepared to spend ALOT of money due to the amount of work needed to take apart your transmission. A lot meaning $600+ for a job (labor +parts). They work with a towing service and will tow you to their shop and the tow service is free if you use them. Once they do an evaluation and provide you a quote, they will get your vehicle in the shop and then make arrangements for you to rent a car at a discounted rate at a local car rental place just down the road from Glen Burnie Transmissions. The rental place and GBT will cut you a great deal on the car rental so you can continue on with your life while your car is in the shop.I have been to GBT a couple of times and it was the most seamless car repair experience that I have ever had. Even if they need more time, they have called ahead of time and explained why they need more time and will either not charge you for the extra labor, or make arrangements with the car rental to not charge you for the extra hours/day. They make it a priority to make this as painless as possible. The managers of GBT really believe in educating their customers on transmission maintenance. Most of them teach at vocational schools are used to training punks from the street and turning them into competent technicians. They have shop floor example of a transmission in the wait area and will show you step by step what they will do to your vehicle. They WILL NOT steer you wrong or try to swindle more money from you. They will tell you the truth up front and if you don't understand or believe them, they will take the time to help you understand. Ladies, I highly recommend this place because they will not treat you any differently than a man with a broke vehicle. They will not intimidate you. I can't say enough good things about this place. There is a reason as to why they have been in business for 70+ years. They do quality work and they have a holistic approach to customer service. read more

I've been stressing over my transmission ever since a scam transmission shop in Arizona charged me $3k for a rebuild, but they didn't actually rebuild anything - they did a flush, which ruined an internal seal - so for 3 years I've lived with a slipping transmission, and not wanting to pay again for a tranny, since my car is 15 years old with 211k miles. The seal problem is bad in cold weather, so I was looking to make a new car purchase - and then finally decided that this car was just not done yet, and I just needed to pay $3k for a REAL transmission job and just get over the bad prior experience with the different shop. Ok just had to lay that out there, because I was looking at paying more for the transmission than the car was actually worth, had already been BURNED, and $3k is a lot of money, period. SO, thanks to Yelp, found this shop and trusted the ratings, made the call. From the start, Mark was very courteous, professional, and responsive to my email request for a quote. Just talking to him, I started to feel more comfortable about getting this done. (Side note - I called a local Acura dealer, and they were basically going to get the same tranny from GBT, but charge me about double. I'm so glad I continued shopping, and came across GBT!) They finished the work, and towed the car the 68 miles back to Alexandria, and dropped it in the drive. Very nice. I live 68 miles from the shop, so that was a definite plus! The only negative from the experience, but not worth taking a star for - I had locking wheel nuts, but one was missing when I got the car back, and they put all 'normal' lug nuts on the front, with no explanation. In talking to another person, it is possible that the lock broke when being removed, so that's not really their fault, but I would have appreciated knowing in advance that they were going to make this switch. I had just had another shop lose the key, and literally received the replacement in the mail the day before this tranny work, but now I'm missing a whole locking nut so maybe I just need to get over having those, and stop worrying about it. The professionalism, the work, the customer service all lived up to the prior ratings; so if you need a new (reman) transmission, you can trust these guys to fix you up, efficiently, properly, and within estimate. They know what they are doing, and they are helping overcome the negative stereotype that those shady shops have cultivated. Thank you Mark, and Paul, for everything. read more

I know it is a few years since I went to Glen Burnie Transmissions, but I am still so upset at them, I had to write this review. Our transmission was not working and I was hoping that it was something minor. I took it to Glen Burnie Transmissions and it turned out that I needed $1500.00 worth of repairs. Oh well, after a few weeks and a lot of money we got the car back thinking our troubles were over. Two weeks later the transmission was out again. We took it back to Glen Burnie transmissions very angry for a $1500.00 repair lasting two weeks. They said it was a different part of the transmission this time and it would be another $2500.00 to repair it. By this time we had no choice but to fork over the money, Two weeks later we got the car back $4000.00 poorer. To this day , a few years later the transmission since has problems, but i would never take my car near that place again. read more

I thought when my transmission went out that my world had eneded, then came GLENN BURNIE TRANSMISSION.They gave the best price,service and understanding when it came to my situation. They made a difficult time as easy as it could have been. I felt comfortable with the entire process and would recommend them over and over again. I would like to thank you guys for everything. 100 stars!!! read more

Took my Land Rover to these guys and couldn't be more pleased. If you are considering this business, just do it! Stellar service!!

I didn't know what to expect with a my 2007 Cadi transmission and took it to Glen Burnie Transmissions for repair. The service writer that was assigned to me was Dex and he was wonderful, his knowledge was appreciated. He helped us with repairing the transmission, but also diagnosed two other problems on the car. I appreciated all of expertise and highly recommend Glen Burnie Transmissions. read more

I took my 2010 Nissan Altima to them on May 24, 2019 at 7am, the mechanic did not come in until 7:30, when he finally came out to help me it was about 8:10am. He could not have drove it far because I had a call come in on my phone and the car bluetooth pick up so he had to still be in the area, when he came back 5 minutes later he gave me my keys and said it was the hub bearings and the gear stick need to be replace but if I didn't use it to shift gears I didn't need to worry about it. I found that hard to believe so I took it to Sheehy Nissan in Glen Burnie on May 28, 2019 only for them to tell me that I need a new transmission, I then called back to Glen Burnie Transmission on Ritchie Hwy Glen Burnie, and spoke with Mark, I explain my situation and he said that he drove it and only notice the noise in the wheel! that's odd when your a transmission mechanic how do you go from the transmission issue to the hub bearings, Mark was vey unprofessional and told me if I didn't like his diagonals to take it back to Nissan and pay top dollar for it and then he hung the phone up on me! VERY UNPROFESSIONAL! I would not trust them with any of my vehicles, they can't even diagnosis the issue correctly, Mark was mean and vey nasty, he needs some customer service training, Customer service is NOT there number one priority, I would advise to NEVER TAKE YOUR VEHICLE TO THEM. read more

Worst place to take your car they don't do the work properly and they add Parts without calling you and then charge you for it and then they don't want to honor their work when the car gives you problems number 2. car goes in with one sensor torque converter clutch comes out with six other bad sensors and for them had cut wires transmission was all-star weekend and a ticket to the Audi dealer for them to actually fix my car because Glen Burnie transmission do not know what they're doing be better off taking your car to a back alley mechanic read more

We called Glen Burnie Transmissions after getting several quotes well over what a new car would cost. Mark worked with us, returned every e-mail and telephone call and found us a used unit for 1/2 of the other quotes. A few months into driving and the transmission seems strong and shifts spot on. All the while we were skeptical as is often the case in dealing with auto-repair shops but this has proven out to be the real deal. Professional and reasonable. read more