Went in this morning to see about what I thought was a flat tire. The technician indicated the…read more"whatchamacallit" on the tire had broken and was letting all the air out. Everyone in the office was super friendly and my tire problem was quickly fixed for under forty bucks. Yes, I definitely recommend the shop and will be back!

I had a mixed experience here. The actual service performed on my car was fine and met my…read moreexpectations. However, the customer service at drop-off left a bad impression. I arrived right at closing time and was about to place my key in the after-hours drop box when two employees were leaving. One of them said, "we're closed." I explained that I was just dropping off my key and planned to use the drop box, or come inside if possible. He responded that the alarm had already been set. He did take my key, filled out a short form, and placed it in the box, which I appreciated. When I returned to pick up my car, I mentioned that a more courteous greeting--something like, "Hi, we're just closing, can I help you?"--would have made a difference. Cliff responded with, "I could have been polite, but you can go elsewhere." That interaction was disappointing and overshadowed an otherwise satisfactory service. Based on this experience, I won't be returning.

These guys are great. Chris and Jeremy and the team are very thorough and helpful. Great…read morecommunication with me all along the way. I've had them servicing my 3 cars for a couple years and I am super satisfied. Highly recommended. Andy G.

I made an appointment at the Annapolis shop for an oil change, but when I arrived, I was told it…read morewould take 1.5 hours! It takes 15 minutes at Jiffy Lube and other places, even without an appointment. Also, I sent 3 emails and made 3 unanswered phone calls to ask them how much a synthetic oil change costs. No response. Then, after learning that the oil change would take 1.5 hours, they told me the cost would be $96! Jiffy Lube charges $70. That was the last straw. What are those guys thinking? I doubt that they will be open for long.

I know this is cliché, but if I could give them a zero I would. I can see that the reviews here…read morefluctuate between one and five, but my experience seems to be the same as all the other ones. I'm really not sure if this place is still open but if it is, I wouldn't go there if my car was broken down and I had to walk everywhere. The consistency with this location was constant excuses for why the work wasn't done and I finally had to pick up my car and take it someplace else. The owner was nice and friendly and apologetic but after months and months of excuses got to be old and I wanted my car back. So if you think you're lucky and can get a five rating out of this place then give it a shot, but like in Vegas, odds are against you.

Mike is amazing. My bumper was loose and I just drove in at the end of the day without an…read moreappointment and he dropped everything to help me. He fixed the bumper and was friendly and as nice as could be. Now I wouldn't go anywhere else!

Jeff is the best mechanic and person you can find. He is honest and fair and not out to overcharge…read moreyou. He is very efficient and so is his staff. I go to him for all my repair needs. He is so awesome.

He gave me a new water pump for my engine at $800 and he gave me a new water pump for my hybrid…read moremotor $800 and it turned out to be a blown Head Gasket. He has no clue when it comes to Hybrids and he ripped me off with his friendly DUMBASSHIT.

I had the pleasure of working with Joseph Hall on a vehicle I purchased via eBay. Joseph was…read morethorough, efficient, and professional. He handled all the paperwork and was also able to locate a good shipping company. I am very happy with my transaction and would not hesitate to do business again with Joseph at Silver Star. Thank you

Excellent, Superb, Honest, Knowledgeable, Professional, Reliable...the very best for automotive…read moreservices...that is why I have been going to Silver Star for over 10+ years. I feel so confident in knowing that I get the best services and prices from Silver Star. I always rely on Joseph and his team that are highly skilled, responsive, knowledgeable and professional. Just to know you can always count on Joseph and his team to be honest and trustworthy is worth everything and I greatly appreciate it more than I can say! My husband has been in the car business for over 45 years and he feels so confident in having our Mercedes serviced and checked at Silver Star for the very best price! Bravo and many thanks to Joseph and his team!!!

Only replaced brake pads and rotors on front instead of both front and rear as requested. Now I…read moreneed to go somewhere else in a few months to have job completed. Verbal quote was high enough for both front and back and I had specifically asked for all 4 wheels, so I was confused when work was not done. If you know what you want, Bruce does not listen. Been a customer for over a decade but I will not be returning.

Dishonest, overpriced, and incompetent. Kept my car for 3 days, ordered wrong part, then part was…read moredefective. Run from this place.

Redds Automotive has been around so long it feels like they've been fixing cars since the dawn of…read morethe automobile. And that's exactly why they're still here because they're exceptional at what they do. Booking a tune-up with them is super easy, and best of all, they don't play the classic "oh look what we found" game that turns your bill into a horror story. You know the one, the surprise repairs that add up so fast you almost need a tissue for your wallet. Not at Redds. They keep it real with good old-fashioned service and treat customers the way they'd want to be treated themselves. My daughter dropped off the car and later picked it up, and she was all smiles talking about how nice the team was. Polite, clear, and they made sure she understood exactly what had been done. She said it felt like the pride they take in their work wasn't just something they say to sound good, it's the actual motto they live by. If you want a shop that's honest, skilled, and won't try to sneak in repairs you don't need, Redds is your place. We'll definitely be back, and I strongly recommend giving them a shot for your automotive needs. It's a rare find these days and well worth

Very hard to explain how pleasant the experience was here. Redds team took me in ASAP and quickly…read moreturned around my 2015 BMW. Their work was honest and straightforward. When they realized they had missed something in the first pass, they refused to accept payment for labor to finish the job. Who does that in today's world??? Definite repeat. Thank you.

Took my car to get inspected after receiving a rather suspicious inspection from Odenton Shell…read more(assuring me that my front tires were worn down, which was obviously not true). Decided to get a second opinion before plunking down hundreds on a pair of new tires, glad I did. Made an appointment for a state inspection and an oil change at Thrifty, they were done with the inspection in an hour and didn't charge for additional labor for the oil change, only the cost of the oil itself (~$25, reasonable for syn-blend from a shop). The big plus was that the inspection report came back with no repairs deemed necessary. Here's a good tip for anybody dealing with mechanics: Tell the mechanic that you're getting the inspection from that you are not, under any circumstance, going to repair anything they see as "necessary" at the time of the inspection. Tell them that you're going to get a second opinion and if that second opinion verifies what they're saying, you'll come back for more business; however, if that second opinion tells you that everything is fine, tell them that you're never going to return to them and will give them appropriate reviews on sites like Yelp and Google. Be very honest and assertive right off the bat and never agree to any major repairs without getting a second opinion. Once you find a trustworthy mechanic, establish and maintain that relationship with referrals and recommendations. It's worth the additional inspection fee to determine which mechanics are trying to con you and which ones are genuinely warning you to actual risks.

I went to get my Muffler Cut/Welded this week and decided to try Thrifty for the first time. They…read morewere extremely nice, treated my car with respect, and went above and beyond my expectations. They let me come in for a quote just before they closed and did extra exhaust patch work for free. The price was very reasonable and I will definitely be going back! If anything changes with my experience I will update it here.

Way to pricey charge about 200.00 per hour or more. If you take your car there have deep pockets…read more Would not recommend for rich people. They do good work but the labor is crazy had a brake job done just the front. 1940.00 just in labor not counting the parts they jacked up 3 times the cost of parts. They should be ashamed.

I had a slow tire leak and needed my car right away. Jim got my car in and they found the problem…read moreand fixed it immediately. It was not an easy repair but it was handled knowledgably and professionally. Price was very reasonable and I will continue to use Whip's.