In April of 2026, I made an appointment to come to the Frame Store on Beverly Boulevard, near West Hollywood. What did I want framed? Well, it's a beautiful cross stitch tapestry on which I had spent two years' worth of work. When I made the appointment I asked Britney if they ever worked with fabric. She replied, "Oh, we do fabric all the time," which really set me at ease. When I reached the Frame Store, I admired the vast quantities of natural light. Sam was at the counter, and he started our appointment right on time. Sam was warm and approachable, and best of all in my eyes, as soon as he saw my tapestry, he appreciated its value. When it came time for selections and choices, Sam offered helpful and clear explanations. He pointed to examples of fabric framing within the store, which were all clean and flat and presented beautifully. He pointed out different types of glass which would protect the delicate fabric. He had his own opinions led by experience, but he was not too pushy. This is not an inexpensive proposition, but I got excellent results for the price I paid. His estimate of the piece's completion was spot on: it was complete in a timely manner, and the finish is absolutely impeccable. I am so happy with the work. I would recommend Frame Store to anyone. read more

FrameStore - A cross stitch tapestry about two feet square which depicts Tarot cards in simplified art. It is framed in a walnut frame. - Framing Near Me - Los Angeles, California

horrible customer service and incompetent people working. also noisy and asked personal questions

They were very helpful choosing the right frame for 2 prints that I had framed. The end product looks really good and I'm confident the prints and frames will last a lifetime. Good people, good service and good end product. read more

We received good and friendly service from Sam and we're happy with the results. Turnaround was fast, even though it was Christmas week. We didn't compare prices, but as others have said, the 50 percent off coupon doesn't seem to mean anything. read more

incredibly dishonest company when it comes to pricing and honoring their offers. The employees contradict each other regarding the reasoning for the discrepancies. Flat out lie regarding what is on your receipt and how they are willing to rectify the issue read more

I did not have a good experience overall. The 50% coupon brought me into the store, however, the prices suggest that the management inflates the pricing so the customer doesn't actually receive a discount. I told the sales person I was on a budget, and he continued to try to up-sell me. It felt like a car salesman vibe. I wish I had walked out to be honest, but I had spent a certain amount of time, so I carried on with the transaction which I now regret. There is another review about this experience and I only wish I had seen it before I spent my money here. I was giving them a chance, but will return to my original frame store. read more

Outstanding! Really smooth, fast, and high quality materials used with a good eye for detail. A complex task made easy, with a good price attached - They're the only place I go now for any framing requirements - my walls are looking better as I add family photos, artwork, or even framing commemorative Iron Maiden postage stamps from the UK - Yes, that was a job they did, with the exact right framing materials on hand and fast, too. 100% recommended! read more

Very helpful, open on Sundays, and they did a fantastic framing job!! Highly recommend.

If you want a high-class, professional framing of a piece of art, the FrameStore in Hermosa Beach is a great choice. What you won't get: cheap price and an overnight job. What you will get is a professional advisor who will personally help you to choose from among the many styles available. When you select what you want, you will have to wait a week or so. When you go back to pick up the piece, you will be very happy with the professionally done work. It will be sturdy, finely finished, and built to last. The price is not cheap. If you want quality, you will be happy to pay because simply put, quality is worth it. read more

My first experience purchasing a custom frame, and the staff couldn't have been more accommodating. I worked with Brittanie who made sure the art was paired with its perfect frame. I'm very happy with the result, and so is my artist gf who is very picky! Thanks again! read more

FrameStore - Framing Near Me - Los Angeles, California

Sam is excellent. I'm very pleased with their service and quality work. They were fast too. It only took a few days and I'm extremely pleased. read more

Great experience at the store. Sam was incredibly knowledgeable, patient, friendly, and most of all takes a real pride in his work. I will definitely be using them again. read more

I have had lots of framing done in the past from places like Silver Linings in Larchmont Village and even Fast Frame. Those businesses were always upfront even on the phone about pricing and even would easily give you range of prices for the framing work you had done. I love trying new businesses so I thought I'd try FrameStore in Weho as it is located near where I live. I had seen the 50% coupon discount online and so I clicked the link. I was immediately called on the phone and I set up an appointment. When asked about the 50% coupon discount while visiting the store I was told the discount was already in the pricing although on the receipt/invoice the discount line remained empty. There was no transparency as I wasn't told what the discount was- 10%, 20%, 50% ? (like the advertised coupon). So for 2 regular sized college diplomas framed (on their low end) I was charged $500+. So if that was 50% off 2 diplomas would have cost $1000? As a previously reviewer said 'ABSURD." Too bad for FrameStore I have a least 5 more items that need to be framed. Iwas giving them a test run with my small diplomas. I'll go back to Silver Linings in Larchmont.. To be honest framing I have had done by Fast Frame looked just a good as Frame Store.. The only way I would use FrameStore again if they refunded 50% of the final charge which would represent the 50% discount advertised! read more

If you want to waste money (and who really does), go to The Frame Store (Beverly Blvd, LA). They won't provide a quote online (like most frame shops) and you can guess the reason is that they charge so much (3 to 4 times more), that they wouldn't get any traffic in their store unless they operated in such a fashion. And don't be fooled by their 50% OFF coupon, it's useless! They give you a preposterous estimate and if you present the coupon they insist it was already factored in their estimate. I received 3 other estimates ranging from $450 to $725 for a certain frame style and their quote was $1790. Absurd! read more

I wanted a dram to fit a custom piece of mine and Ben was extremely helpful for me. I also had a call with Brittany beforehand who was also extremely helpful. She even called me to notify me that my purchase is ready! They're amazing. I recommend going to them for sure. read more

I had 3 art works frame here over a couple years. The first framed well, the next two I had to return a few times for the framer to get it right. Wouldn't you think that someone must check the work before it leaves the studio??? Like a manager? Not in my case... which then had me spending more of my time to return back to have it properly done. Wasting my time. The last piece I had to return, back and forth 3 times after picking up the work. Back and for over a few months it was crazy and stressful. What kills me is that they tried twice to pass off a "professionally" framed work which was badly made. I would think the owner would do something about the bad workmanship but it continues... I will not be back. No thanks! read more

I just got my third piece framed here and they do SUCH a great job! Brittany is fantastic - she has such a great eye and is so nice to talk to. I can't recommend FrameStore enough & can't wait to get all of my future prints framed here! read more

This place is awesome. Super chill staff and very helpful. There is a big guy there, his name is escaping me, he is an absolute gem! Very patient and good taste too! The prices are reasonable and the quality is superb. Lastly, the turn around time is usually a week. Fast! Thank you again for all your help! My Peruvian art turned out lovely! read more

FrameStore - Framing Near Me - Los Angeles, California

My daughter just graduated High School and got an award for drama! I went in and saw Alan with the idea of maybe a black frame and a white paper mat... Alan pointed out that I would save a lot of money if I wanted to do that by buying a premade frame. He then reminded me that she will want to see this award 25 years from now and that many people either make the awards look regal or use school colors. Since her school colors are black and red he choose a red frame and black mat. He pointed out on bright and dark colors that fabric mats look better and showed me the difference. He used some kind of acid free stuff and gave me a choice from museum glass which was $$$ and regular uv glass. I chose the regular uv. Total was about $150 which was what I expected since it is custom. I liked the way Alan pointed out about having the piece for a long time and using the acid free and uv. My daughter loved it, I have it to her for her 18th birthday. I recommend this place and Alan is awesome! read more

FrameStore - Most improved award - Framing Near Me - Los Angeles, California

I cannot overstate how incredible this experience was. Laura and Tyler helped us choose a custom frame for our first real piece of art. They were patient, funny, kind, and extremely accommodating of our budget. They both have an incredible artistic eye; we couldn't be happier with our final decision and couldn't have done it without discussing many options with Laura and Tyler. I highly encourage people to shop in person to get expert artistic guidance and an accurate perception of how frames will work with their piece. I never thought I'd be so passionate about a framing store, but it is what it is. I'm definitely coming back here to frame anything I need in the future. Thanks for an amazing product, very reasonable prices, and a super fun time. read more

BUYER BEWARE!! Ridiculous prices aside, the bigger problem with this store is a complete lack of business ethics and quality work. I will not bore you with the nearly three month drama to get a serigraph framed properly and instead present the email below that I got from FrameStore: "Just got the info from my corporate office. The white piece is damage, so we have two options to fix this for you. One we can get it professionally restored or we can try and get in contact with the artist to either have him restore it or redo it. We got in contact with the gallery you provided but they don't have anymore in that series. How would you like us to proceed? I apologize for the inconvenience and I'm working as hard as I can to correct this, -T**** S***** Design Consultant 8023 Beverly Blvd, Los Angeles,CA 90048 *********** To make matters worse, they then backtracked after realizing it was a limited serigraph and could not be replaced, so they suddenly claimed "they didn't damage it." Then when I refused to pay $600 for a newly damaged piece in their frame, they told me I could pick up the unframed serigraph, only to backtrack again when I get there to say it is not there in the store anymore! Then they tell me they will mail it to me, only to backtrack and demand I pick it up after I leave them a mailing tube with my address! I was in that store no less than 7 times for one framed serigraph and all I got was a damaged piece. DO NOT TRUST A WORD THESE PEOPLE SAY. The people that own and run this establishment are nothing more than crooks, liars, and will destroy your work. At the very least absolutely REFUSE to pay the full amount up front. You need have some bargaining tool, when they mess things up. I'm glad I didn't pay everything up front. read more

I am very impressed with The Frame Store on Beverly Boulevard in West Hollywood. I brought in a vintage print that had slipped in the frame and the frame which was very old had come apart. I first met with Ed and Mark and then Ed took over. Both were very nice and studied the frame to see what would be the best course of action. Ed worked on the frame, fixing the split corner, putting a new backing and wire on it. He not only did a beautiful job but kind and professional. Ed is very knowledgeable about art and knows what is the appropriate frame and mat to bring out the best in an art object. I would give them more than five stars if I could. My thanks to all. You will be seeing me again in the future. read more

Laura is the best. Just picked up my 7th custom framed art piece from the frame store today and like all my others this one came out perfect. Good quality custom framing is not cheap but it's 100% worth it. All mine are museum quality but they have cheaper options also if you don't want to spend a lot. I highly recommend and will be back when i get a new piece that needs framing. read more

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I had 4 pieces framed of various sizes. 2 were canvases of 5'x7'. They were well taken care of and framed well. The pleasant surprise was the direction of the mounting clips. Despite the foreign writing they got which side was up Great consultation and follow up with status. I recommend them. read more

Good lord, they're expensive!! I went in to get two smallish watercolors framed. The cost was shocking. The attendant told me, "professional framing is expensive" and assured me they were gallery quality.. but that I got 50% for a discount plus other discounts. Such a deal. I'm an accountant and later in the day I happened to review the invoices for framing two pieces (larger than mine) that are going into the LA Art Show from a prominent upscale gallery here in LA. That framer actually is a museum quality framer and only does such. The framing costs were lower than what I paid. So... after all the "discounts" I would end up paying more than it costs to professionally frame a piece for museum display. So I cancelled the order, took them to Aaron Brothers and got a great job for about 1/4 the price. And I got the non-reflective glass that wasn't even in the Frame Store price. read more

Summary: Damaged an original print, ~2 months late, poor communication, expensive In addition to being more expensive than other stores, they damaged an original photograph. It took them nearly two months to sort it out. In that time, they almost never reached out to me; I had to call or email to get an update and find out what was happening. On a few occasions, they sent me a text message without any real details and they ignored my responses asking for more info. Sometimes I had to call every week just to get any response, but their responses never answered my questions. It was incredibly frustrating as they showed no initiative to communicate and give me a time frame or let me know what was happening. They ended up reaching out to the photographer to purchase a new print (to their credit), but when I came in to pick it up, they had installed it with the wrong color matte, so I had to bring it back in and wait another week. I had another piece done with them about ten years ago. It was done beautifully and on time, but was extremely expensive. I would recommend finding another framer or waiting to hear more consistently positive reviews. read more

I've had a number of pieces framed here over the past few months and they all came out looking wonderful! Ed and Brittanie are always incredibly helpful and great to work with. They work quickly and professionally - all the pieces I've done with them look excellent hanging in my home. read more

Heather helped me with my framing and she did an amazing job. They are real professionals here and I highly recommend it. It was a quick and museum quality job. Bravo! read more

Amazing staff, knowledgeable, accommodating and professional beyond belief. I can not compliment them enough. I wouldn't go anywhere else for art framing. The WeHo location is IT!!! read more

Hell to the no. Bought a Groupon and even WITH that the price was $409 to frame an 11x14 photo -- $309 for cheaper glass !!! I walked away having lost $30 to the Groupon. Save your money and time and hit up ShermanMcnulty on LaCienega. They have a Yelp deal, and Melissa is the bomb. At the very least she has amazing style, artistry and craftsmanship in helping you choose how to frame your art. read more

I had a groupon so I wanted to check it out (thinking that I'd get nice frames and save some cash). This is my experience: Met guy at counter, very nice and helpful. He took the time out to offer opinions, pull down samples all that good stuff. He's the only reason why there is two star instead of just one. He wrote up my ticket for two frames and some custom matting. The total came close to $400 (even with groupon)! These were average size frames (not huge like poster size). Thinking that these were going to be good quality frames I went ahead and charged it. Guy says it'll take about 3 weeks for the frames to come back and he'll call me. Four weeks had gone by and not a single call. I called and left a message but they never called me back. I was driving home from work and decided to call whilst in traffic. Guy picks up the phone and I ask him about my frames. "Oh yeah, the skyline and subway, yes they are here". Okay, thanks for calling to let me know (sarcasm). I get home and notice that one of the pictures had been creased in two places. The other picture came out fine thankfully. I decided to not complain because I just wanted to be done with dealing with them. I decided to write this review because I took a closer look to one of my other frames and they were scratched from it just being rested against another frame! That's when I noticed how CHEAP the material was. Will not go back or recommend. Guy at counter was nice. Quality and workmanship sucks. read more

Seriously, their cheapest piece of crap frame is $100! And even though they have a 50% off deal OF COURSE they won't let you use it on the $100 one, why that would be ridiculous! You know, that might be acceptable if they say that in the coupon details..but it doesn't! It any ANY CUSTOM FRAMING ORDER, no fine print, nothing.. Of course when I called them they made me feel like a cheap bastard, but first, the lady working even interrupted me in the very beginning of my conversation to talk to someone in the store that I could hear the 30 second conversation! THEN she came back on to make me feel cheap! The nerve of these people... My co-worker told me she went there 6 months ago and they ruined a family artifact photo! DON'T GO HERE! read more

(YELP, you better not boot me out again for trying to post a review...so far, I havn't been able to post reviews for the last three months other than my Puerto Rican review...WTF?!) Any ways, I bought a poster at The San Francisco museum of art a few weeks back and I've been wanting to get it framed. Today I stopped by The Frame Store and it was such a let down experience. Framing a simple poster was going to cost me a whopping seven bills. And that's after I reduced the cost of trying to get the poster framed at cheapest rate. And when I told the man that I couldn'nt afford it and that I had to ask my dad to pay for it, he made me call my dad right then and there. I was forced to call him and ask...I was cornered. And I was trying to get my poster to get the hell out of there and leave but the man was manipulating me to leave it there, then come back with money to pick it up. I was like, "Dude, what do you want me to do? Pull it out of my ass? I CAN'T AFFORD IT!" So he lowered the price another whopping hundo. Still, I was like, "Listen homeboy, Mama can't afford it." And it hurt. It hurt both me and him. I know times are tough these days and he needs to make sales and I really had my heart set on framing the poster and hanging it in my new apartment, but as crushing as it was, we both fell short. He didn't make his commision and I didn't get my poster framed. The reason for the one star is because this place is way too expensive. I'm gonna find a framer even if it means posting a craigslist advertisement. If there's a will, then there is deffinately a way. A better way than the frame store. read more

This place is HORRIBLE. After nickel and diming me over every last bar, rod, bracket, and clip, it took FrameStore four chances to get my poster right--and it's still not even right. I mean how hard is it to frame something? And why is pricing a frame such an ordeal? It's like a used car dealership in this place, where every salesman tells you something different. And then after all that, it's not even right? FrameStore sucks. Go to Aaron Bros. Oh and this isn't even the half of it, but FrameStore had my last review taken down so this time I'm keeping it short. Free speech? At FrameStore, nothing is free. read more

I only write reviews when I think there's extraordinary service so it was important for me to note that Heather and Lauren went the extra mile for me - An important piece of art Had to be fixed reframed. It's not only a valuable pain but it is a paining that's meaningful to me I was so grateful for the time that they took with me and as well gave me A very fair price they also worked with great expediency is they knew I had to leave town shortly there after I picked up the piece of art in it look better than ever I cannot recommend these people highly enough I have been going to them for years and the service is only gotten better and better I would never go anywhere else for my picture framing needs Thank you Heather and thank you Lauren for your service read more

WARNING: Do not purchase any Groupon, LivingSocial or Google Offers for the FrameStore! I purchased the LivingSocial deal that stated 50% off and $100 towards custom framing. The fine print clearly states "Can be used with the 50% discount on the website." However after a week of battling, they refused to abide by their own print. I was told, they were sorry and management "didn't mean to write that, they messed up." They refused to make any concession with the deal. Alan is terrible. He displayed terrible customer service stating he "had to put his foot down." Although he couldn't make the decision, he refused to let me speak to his manager, acting as an incompetent intermediary. He actually had the audacity to screen my calls. My name shows on my cell phone which he refused to answer, but when I called back blocking it, it was picked up on the first ring. Extremely poor service and overpriced. USE FINE ART SOLUTIONS IN LIEU OF THE FrameStore. This is a terrible business, and I'm not sure how it has survived thus far. read more

Terrible Customer Service and No Parking! I stopped by The Frame Store on a Tuesday afternoon and had trouble finding parking. The lot behind the store is closed and I don't know if it's because of the construction. After circling around I found a spot on Lake and had to pay, plus it's a 1 hour time limit (the public lots are free for 2 hours, but it wasn't close to this store and was packed). I walked in and the salesman saw that I had a lithograph to frame. He wanted me to go "somewhere and do something else" for one hour while he finished another project. I told him I could not just go somewhere for one hour and come back at his convenience. Apparently, customer service is not a forte for hiring at this chain. I WILL NOT BE RETURNING TO THIS STORE AND MAYBE NOT ANOTHER FRAME STORE. My past experience with the Frame Store (Calabasas, Brentwood) has been mixed. Only one of the four pictures/ posters that they have done is something that I am completely happy with. For what they charge, even with all the coupons they mail, the results are mediocre. I believe all work is done at a Santa Monica location. Aaron Bros. might be a little more expensive, but they have better service and better materials to work with. All work is done on location at Aaron Bros. I think I will return to Aaron Brothers after the whole experience. read more

They entice you with their 50% off coupons all over the place. And then you come in to the store with your coupon and they are so rude you know why they have to knock 50% off of their prices. The man working here quoted me more than double a frame store a few blocks away, and was incredibly snobby because I didn't know exactly what frame I wanted. I felt like I was Julia Roberts in Pretty Woman when the clerk is like 'uh, what are YOU doing HERE?" Except that it was a frame store. On Beverly. With not even very good selection. read more

I've only had one piece framed there so far, but I was very pleased with their work. It was a drawing of Elsa the Lion that yours truly did in 1968 or '69 (yes, I was alive and drawing). I has quite a bit of sentimental value for me, and they did a fantastic job with it. I'll be back with more for them. Ask for the non-glare glass. A bit more money, but it's worth it. Looks like there's no glass there at all. read more

Yes this place is pricey and the parking isn't that wonderful- but when it comes to the work they do- they do a pretty wonderful job. I've worked at galleries in the past and done matting and framing throughout college so I know the process and they literally revived a piece I had laying around that was bent and beaten. I did only use them because I had a groupon, would I go again- sure, but I'd have to have a good chunk of change to get what I want frame wise. They did a great job on my piece and I know it is something I will have for the rest of my life, so it was worth the price. read more