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    10 years ago

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    Best Buy - Countryside

    Best Buy - Countryside

    2.6
    (72 reviews)
    $$

    Went in Sunday night to browse. I always look at the open box items . I saw a iPad portfolio case…read morefor $15( or so the tag said) I asked a worker if I could get it and if it would fit my iPad . He said "well that's not the price for it that's for a water bottle , but it will fit." I then said really? you guys should honor it cause it was tagged wrong . he said no it's not $15. I said okay thank you and walked away. Mind you I don't look into the details on the tags I saw it on the item and look at the price Thats.all.. I went to tell my husband about it and was debating if I should still take it for the actual price . Then I hear another worker with glasses walking by laughing about it on his headset while carrying a water bottle to the original worker who helped me . Made me feel uncomfortable, because it's not my fault it was tagged wrong , and I was just asking honestly if it could be honored . Maybe focus more on making sure you don't tag items wrong instead of making fun of customers . I still bought $250 headphones and $159 worth of legos. Maybe I need to start taking my business elsewhere .

    Upon entering a gruff employee directed us toward TVs & told us to come back to the front of the…read morestore when we wanted a salesman. We actually wanted one to answer question right away but none were to be had. We were on our own. No expertise of a knowledgeable staff member available. There didn't seem to be much in the way of merchandise. Plenty of empty shelves. We looked around, selected a model and then went on the hunt for a sales person. None around. Went back to the front & were told to go wait at the register in the back. After 15 minutes gave up. Stopped an employee walking by to ask for help. He went looking for the stock of our selected TV and after awhile we found it ourselves in another part of the store. Such poor customer service, disinterested staff and a deserted, lifeless environment. Would not go back to this location.

    Fox Electronics - electronicsrepair - Updated June 2026

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