unfortunately Keven was not able to help me with my laptop over the phone, I'm going to need to…read morebring it in for service! maybe next week.

Ghosted me, never called me back. He may be okay with "minor" issues. Would NOT recommend.read more

Ryan was super nice and extremely friendly! He diagnosed the problem on my computer without me even…read morehaving to take it in from a quick phone call. All at no charge! He's extremely knowledgeable and very fair and I had very good experience with this company!

What a great experience I had here today. I thought I might have to replace my fairly new laptop…read morebut Ryan was able to figure it out, and download drivers and updates I didn't know I needed. Price was reasonable and saved me a boatload of time, money, and aggravation. As we are so dependent on technology, it is so nice to know there is someone local you can trust when problems develop (which they inevitably will...) .

I have lived in this part of Avalon for 16 years now. And never knew what SBM, did.So I called and…read morespoke to Patty, I needed a router hooked up. I spoke to Bob, and he told me, he would take a look at it. So he came by with Glen, from there and took a look at it. And, they helped me! My Wi Fi is up and working and I am beyond thrilled! I am not a geek, do not have a lot of people in my life to help, so I am grateful, that they could help me. That was a Random Act of Kindness, that was very much appreciated!!! Thank you!

I called this place and asked if they would install Windows on my desktop. They said "Sorry we…read moredon't work with personal computers. [Click]" YOUR BUSINESS NAME IS PC DOCTOR! Wow.

I have used this place twice. (Which, by itself, says something!)…read moreI found them both times to be responsive, to give fast service and to do what needed doing. What more can you want? Oh...and perfectly reasonable prices, too! The rapid fix and the reasonable price was to the extent that the second time I went I was moved to give the repair person a $20 tip. (And I am a fairly cheap person.)

Very accommodating and friendly, Mark seriously knows his stuff. I seriously recommend their…read moreservices after I had an issue with my computer requiring it to be taken apart and put back together, and will be seeing them again for further services.

Wow. Stunning level of professionalism. I was visiting the area when my computer decided to take…read morea nosedive . I had taken my hard drive to Best Buy and another local computer shop and both had told me they had no idea how long it would take to recover my photos or even what the cost would be in the end. Mark was their polar opposite. Not only did my data get recovered in just a few days, but it was all put on a new drive that just had to be reconnected to my system and it booted up like there was never a problem to begin with. I've always assumed that computer shops are just out to rip you off and waste your time. Mark has proven me wrong and because of that I will never go anywhere else when I visit that area again

I had to get my tv fixed so I called this company, tim was very good at being on time and fixed the…read moreproblem in no time. He was very smart and knew his business. I would definitely use him again

My six year old iMac was operating in full turtle mode. I usually get more than six years out of…read morethem but the way it was acting I thought it might already be time to break the piggy bank and spring for a new one. But I thought I'd give Computiverse a try since I had had so many good experiences with them in the past. Paul began the surgery and told me that my hard drive was on the verge of cardiac arrest. He explained to me that a new solid state replacement was available, that had no moving parts, and that it would provide an upgrade from the original part. So I took my external hard drive with the latest back-up to him and he did the change-out. This thing is now lightning fast! Faster than it has ever been! And I am thrilled with the results! Thank you Paul! And thank you Computiverse! You guys are the best! So glad you are there! Bob McBride

My first two reviews of Computiverse, it's owner Rob Schmidt and his team were extremely positive…read more However, my last experience has ended our relationship because for several reasons. During a routine cleaning and replacment of heat transfer compund in August 2022 the receptionist, David, called to explain that during the process the keyboard broke. The technician, Connor, explaned that it was probably due to the age of the device causing brittleness. Over the next months, at least 4 replacement keyboards were installed. Each time the keyboards had functional failure of some of the keys but in every case, there was a deformation of the keyboard in the same spot. Something was distending the keyboard from the backside in the same spot. On each replacement, the keys in that section failed outright or had intermittent problems. Ultimately, even using a keyboard stated to be an OEM part suffered the same problem. Rob was adamant that he could not properly diagnose the problem with out having the password for computer access. I could not imagine how full access to the computer's function would solve a physical mechanical problem. I opened the inner back compartment, located the a screw in the place where keyboard was deformed, removed it and the problem was resolved. Rob, I am cancelling my appointment today and sadly will never be using your services again.

Craig was super helpful. I got everything I needed done quickly. He was professional and prompt…read more Highly recommend.