Very responsive. They were able to give a competitive bid for a printing job, which I appreciate…read more Thank you for your help.

I cannot express how amazing Christopher and PACS is. This team has been on the spot helping with…read morea big big emergency for my company. Fast response and extensive knowledge with a desire to solve the problem fast and CORRECTLY. Hands down our exclusive PA computer service center. Highly suggested for anyones computer repair and service needs. Thank you for being one of the few GREAT businesses out there!

I needed a laptop wiped and windows reinstalled. It was done promptly and the price was reasonable…read more I would use the company again

Nick showed up on time and spent the entire day digging through the digital tangle of my brother's…read morehome automation system as well as deleting his private info from the servers. He'd never seen the system or the software before and there was no documentation left by my brother who programmed it but he figured it out, got it streamlined, and got some non-functional devices working again. He also offered to come back and help the future owners of this house get things working again with their WiFi network. He was polite and helpful and my sister and I feel secure knowing it's all good to go now.

Had an old laptop that I didn't want anymore but needed the photos and files removed so I called…read moreComputer Systems and Kelly was great. She gave me a broke down of the price and said I could come in anytime. I walked in on a Friday and dropped my laptop off and Kelly called me about a week later to let me know my hard drive was ready for pick up. Very convenient but a little pricey because my laptop was infected with a virus so they had to remove and wipe it with anti-virus. Saved me the trouble.

Did not fix my computer after charging me $300. He said he would look at it again and then still…read morecould not fix it. I wanted my money back since the computer was in worse shape than when I gave it to him. He would not give me the money or the computer. He wanted me to buy a "different" computer from him and said he would put the $300 AND MY OLD COMPUTER on the newer computer, which I eventually did because he had both my computer and my money, but it did not work well, and was getting hot, so I brought it back to fix. He said it would only be a fan and no charge. I'm pretty frustrated by now.. Imagine my surprise when I went in to pick up the "newer computer" and saw MY OLD COMPUTER THAT HE SAID COULD NOT BE FIXED for sale for $1100. I wanted that computer back, not the piece of shit he sold me! He refused to give it back to me. He said it was not mine, but I recognized it. Then he tried to charge me for the fan! I wanted my old computer back. He would not give me back my computer! When I called him a cheat, he got very angry. I was scared of him. I went back in when he wasn't there. My old computer was no longer there for sale. The lady who works in the store said she would at least give me back my $300. I deposited that check thinking that was the best I was going to get. He stopped payment on the check. I lost 2 COMPUTERS AND $300! He will not take credit cards so when something like this happens you have no recourse. Plus, his selling used computers like this a little shady especially when it is all cash transactions. He is a rip off. Run far far away.

One of thee greatest places to get computer services and software repairs. Eugene. is a great guy.read more

Would give 0 stars if possible. Short version: Complete lack of communication, sent my property to…read morea third party without consulting me first, took over two weeks to get my laptop back. Handed over my laptop on Jul 28 for a job that was estimated to be a couple days. After business hours on Jul 29 I received an email that my device was sent to a "partner company" because the repair required a process Cloak "do[es] not service." Despite claiming that my laptop would be returned in "a day or two" I didn't receive an update until I called the afternoon of Fri Aug 1. I was informed at the time that it was still with the partner company but that it should be sent back to Cloak after the weekend. I did not hear about my laptop again until calling Thurs Aug 7. At this point I was told the partner company had just dropped it off with the post office and it should be back at Cloak by the next day, Aug 8. The afternoon of Aug 8 I arrived at the shop to find a printed sign on the door stating the owner was on vacation and would be back Wednesday [Aug 13]. The sign was still up on the locked door on the afternoon of Aug 13. When I called on Aug 14 (to make sure I wouldn't waste my time heading to the shop for nothing a third day), I was informed that the partner company still had my laptop at their location, and their technicians also could not service my device. I finally got my laptop back on Aug 15, in what turned out to be worse condition than how I had dropped it off in late Jul.

From the owner: Repairing, Replacing, Refurbishing at low costs to fit your budget. The storefront allows you to…read moresee the work we did to make and old product better than new! purchasable at affordable prices. Sub contracting available, we can repair school computers, large events, DJ equipment drive in movie theatre equipment, and much more. Feel free to message us!

I brought my laptop to them after another company geek squad said it cannot be fixed because of…read morecoffee damage. Anthony had it up and running within 24 hours. Amazing technician and customer service

It is a really good company. I had my computer fixed very fast and no problems so far. I totally…read morerecommend.