My Windows computer would not accept my local password. Bob fixed it quick and it was inexpensive…read moreand well worth it. I was so frustrated and only sorry that I didn't take it in sooner. Try this business, you won't be sorry!

The guy came to my house and "supposedly" fixed my computer.....two hours and $150 later, he left…read more I went straight to my computer and up popped this box that said THE HARD DRIVE HAS CRASHED. He just spent two hours crashing my computer, charging $150, and had to take it to the shop. After it was promised to me in 2 days, it wasn't ready til a week later and they wanted to charge me another $165. DO NOT TRUST THESE PEOPLE. I bought a new computer. If two hours of fixing crashed my hard drive, who KNOWS what they messed up in a week.

We took my husband's MacBook Pro there after it was damaged by liquid. They couldn't fix it there…read moreso they sent it out somewhere, where it was apparently recovered and my husband's sensitive information was stolen. Thanks for absolutely nothing.

Very responsive. They were able to give a competitive bid for a printing job, which I appreciate…read more Thank you for your help.

Honest company Fast response…read moreGreat value Good awareness given Will use Again Goods and services as we expected

Pleased with service. Very honest…read moreActually explained was better to buy new laptop. Transferred my data Thank you Very reasonable Glad I did not judge from 2012 reviews Good job and has many good reviews on yelp Not sure why yelp does not show them??

I had a massive emergency where a week before a big meeting for my PhD, my flash drive got…read morecorrupted and I lost a lot of data. GeekSquad at best buy said they could do nothing. I called My Computer Whiz and Nouhoum got back to me within 30 minutes on a Sunday afternoon. He picked up my flashdrive that night, emailed me my most important file within 48 hours, and then by Thursday afternoon dropped off a brand new hard drive with the rest of the recovered data. Saved my life - I would have been screwed for my meeting if Nouhoum wasn't able to help!!!!

I can't tell whether these people are out and out con artists or whether they're just disorganized…read moreor what. I'm not even sure there's more than one person. His name is Nouhoum Cisse. Their website says: "All our laptop repair services are based on hourly rates or upfront flat labor rates which range from $85.00 to $180.00 plus the cost of parts if required. Since the price varies on different parts from different model computers, we'll provide you with a FREE upfront computer repair price quote within 24 hours." - http://www.mycomputerwiz.net/about-us/ When I gave my computer to Mr. Cisse to be repaired I asked for a receipt. He said he'd email me one, which he did but it was lacking in detail. I asked for an estimate of cost & time needed. As quoted above, that's something they guarantee within 24 hours. I didn't get that. I was patient, I waited 2 weeks without hearing anything further. I emailed asking what was happening. I got no reply. I waited ANOTHER 2 WEEKS & desperately asked what was happening & got a phone call apologizing & asking me if I'd gotten their "ticket". I said no and I was told that they have a new ticketing system that apparently wasn't working. The laptop was returned to me that day, there was no invoice. I plugged it in where I usually worked on it and it didn't seem any different from when I sent it in for repair. I tried phoning, texting, & emailing to alert My Computer Wiz of this & got no reply. Frustrated, I put a stop payment order on the check & informed them by email that I'd done so & why I'd done so. THEN I got a phone call. Mr. Cisse called me & came back to my house & gave me the check back. In the meantime, I'd disconnected external devices from my computer and tested it again and it seemed fine now. I concluded that either it HAD been fixed or that the problem had been with the external devices from the beginning. Apologetic, I wrote another check out for the same amount. Weeks later, I was told that THAT check had been refused payment at the bank that both My Computer Wiz and I use. Apparently, they had misapplied the Stop Payment to the wrong check. I called the bank, they apologized and said they'd correct it. They didn't. Mr. Cisse claimed that the bank had charged him $40 because of this. The bank told me that either they would reimburse My Computer Wiz directly or I could reimburse him and the bank would reimburse me. I wrote out a THIRD check for the original amount and another one for the supposed bank charge. I asked for receipts from Mr. Cisse. That took entirely too long. The bank then started getting very cagey. They wanted to know where My Computer Wiz is located. I told them that I thought they have an office in Cranberry. Looking online I see they claim to have two offices but that both are only available "by appointment only". Furthermore, they only have ONE phone number between them - which happens to be Mr. Cisse's cell-phone. I found that suspicious. The bank denies that they have a $40 fee and even though I provided them with everything they asked for as proof of payment to My Computer Wiz they are denying me reimbursement. I finally got an invoice from My Computer Wiz and it's very vague. In the end, I'm not even sure they repaired the computer, their price seems basically made up, their charge for the bank fee appears false, and I'm not sure there's even a business with multiple employees. I'm still dealing with them seven weeks after they got my computer but I'll never hire them again. I know that they lost their account with my workplace and I see online that at least one other person is accusing them of fraud. BEWARE! Mr. Cisse is very friendly but then so are con artists in general, right?

Stoped there to have a Mac fixed and he charged me 35 dollars to basically get a quote in fixing. I…read moreunderstand small business needs but it seemed a little high to do nothing but quote the issue. Outside of that he did have some used computers that were well priced. Nice guy and seemed knowledgeable, just be aware of the shop minimum price.

I love these guys....they're friendly, fast and very helpful...I've taken my broken computer there…read moretwice and both times they were wonderful. They work on the computers there, -- they don't ship them somewhere else to be worked on by God-knows who (which is what the Geek Squad does). Yeah, it's a bit of a schlep for me to drive from Murrysville to Irwin, but I happily take my computer there because I know these guys will take care of what's wrong with it.

I brought my laptop to them after another company geek squad said it cannot be fixed because of…read morecoffee damage. Anthony had it up and running within 24 hours. Amazing technician and customer service

It is a really good company. I had my computer fixed very fast and no problems so far. I totally…read morerecommend.

The owner is amazing, kind and knowledgable. He has fixed multiple problems with my laptop and sold…read moreme multiple iPhones at great prices. When other places quoted me ridiculous prices cell phones and more gave me much better prices, turn around was the next day. polite and helpful. wish more people knew about this fellow, service is A++.

The owner is a pos! Agreed to sell something via marketplace and knew some me was traveling 90…read moreminutes to come buy it, then sold it to someone else after guy was on the road for 25 minutes. I'd NEVER do business with someone like that!

This guys are a good example of what knowledgeable and ethical business should be run like…read more I brought my dead laptop. They didn't charge for diagnosis and fig what the problem was . Rather than talk me into buying a new graphics car, their offer to redo the chip. They not just fix my computer. They saved me lots of money. They are Very good with both operating systems. Mac store and their Genius Bar got nothing on them

This is a terrific local business. They have repaired computers for most of my family members. We…read morehave bought computers from them. They are honest and forthright, prices are fair, turnaround is fast. Love doing business there.