Needed a quick turnaround on a computer service. Couldn't even tell me the earliest they'd be able…read moreto look at it. Rude reply.

My technician and I were accosted by police that was called upon us today for merely shopping for…read moresimple components (ram/ssd/cpu/psu) for our laptops and desktops, which they stocked at a fair price. It's 2am, and both of us have been traumatized and have been crying all night about it. The extra hour wasted by the store owners having police taking pictures of our computers to "make sure they aren't stolen" was unwarranted as we were detained for no reason for an hour and also followed to our car. These people must be mentally unstable to label computer technicians as criminals. We weren't selling these computers and told them they were ours as gifts. The clerk took our laptops to the back without permission and forced my technician to fill out a form asking him for his passwords, when he was only asking to buy a power cord. They wasted an hour of our client's time who was waiting ($65/hr) to which we were reprimanded with negative metrics and remarks on my technician's new profile. This also delayed our dinner plans. We didn't steal our computers, one was kindly given to us by DigiTech down the street, while the others came from a medical doctor that retired last week. I do not feel comfortable to ever return or recommend your store. I was implied they treated other customers this way. I am a former Radioshack employee who ranked top 5 in 5 districts over 8 years. I would have never called detectives to take photos of 'suspected' customers just because this store believed our new gear didn't belong to us. Nothing in our conversations gave this away, only that we were missing power supplies we came there to buy. I will be returning the gifts that were given to me and my technician will also leave his version of a review. You should have never treated your customers this way. This is insane, I'm still crying as to why you called the cops, saying we were possible criminals. I've lost faith in humanity. Please delete our information from your databases. We hate you for ruining our nights over nothing. We had over $3k saved up for the gear we were about to purchase from you. Instead, we will shop at DigiTech, instead because he is a very nice owner that never judged us. What you did to us was insane.

This guys are a good example of what knowledgeable and ethical business should be run like…read more I brought my dead laptop. They didn't charge for diagnosis and fig what the problem was . Rather than talk me into buying a new graphics car, their offer to redo the chip. They not just fix my computer. They saved me lots of money. They are Very good with both operating systems. Mac store and their Genius Bar got nothing on them

This is a terrific local business. They have repaired computers for most of my family members. We…read morehave bought computers from them. They are honest and forthright, prices are fair, turnaround is fast. Love doing business there.

Brian is terrific. Our go to for help. Fast, efficient , knowledgeable and reasonable. Highly…read morerecommend Will use again, if needed.

Cleaned up old computer. Transferred to new computer the contents and set it up. Great job by Brian!read more

My six year old iMac was operating in full turtle mode. I usually get more than six years out of…read morethem but the way it was acting I thought it might already be time to break the piggy bank and spring for a new one. But I thought I'd give Computiverse a try since I had had so many good experiences with them in the past. Paul began the surgery and told me that my hard drive was on the verge of cardiac arrest. He explained to me that a new solid state replacement was available, that had no moving parts, and that it would provide an upgrade from the original part. So I took my external hard drive with the latest back-up to him and he did the change-out. This thing is now lightning fast! Faster than it has ever been! And I am thrilled with the results! Thank you Paul! And thank you Computiverse! You guys are the best! So glad you are there! Bob McBride

My first two reviews of Computiverse, it's owner Rob Schmidt and his team were extremely positive…read more However, my last experience has ended our relationship because for several reasons. During a routine cleaning and replacment of heat transfer compund in August 2022 the receptionist, David, called to explain that during the process the keyboard broke. The technician, Connor, explaned that it was probably due to the age of the device causing brittleness. Over the next months, at least 4 replacement keyboards were installed. Each time the keyboards had functional failure of some of the keys but in every case, there was a deformation of the keyboard in the same spot. Something was distending the keyboard from the backside in the same spot. On each replacement, the keys in that section failed outright or had intermittent problems. Ultimately, even using a keyboard stated to be an OEM part suffered the same problem. Rob was adamant that he could not properly diagnose the problem with out having the password for computer access. I could not imagine how full access to the computer's function would solve a physical mechanical problem. I opened the inner back compartment, located the a screw in the place where keyboard was deformed, removed it and the problem was resolved. Rob, I am cancelling my appointment today and sadly will never be using your services again.

This place is a life saver (and money)! I had a screw break off from the bottom of my laptop, spent…read more$85 with Best Buy to have it sent out, to be looked at. It was going to cost more than $300 to repair and only 30 day warranty. I declined the repair. Greg took care of me, a few weeks ago, when I stopped by Rotten Apples. He literally took less than 5 mins to pop some screws in and I could open and close my lap top with no problems!! I was going to pay, he said, no charge, so I put some money in the tip jar. He just doesn't know how much that made my whole week! Extremely appreciative! I highly recommend Rotten Apples! Thanks again, Greg :-)

Zack saved me a lot of grief and stress, Highly recommended. Rotten Apples is DEFINITELY my go to…read moreplace. Tom.

It was a quick and easy repair, got Starbucks while I waited and it was done by the time I got back.read more

The staff at the Cranberry, PA location were terrific - they were able to address my iPhone's…read moreproblem in a short amount of time, and were very thorough in confirming its overall health, while interacting with me very professionally. They also made good on my phone's battery warranty, and readily replaced it without any hassles. I would highly recommend this location to anyone experiencing a problem with an important device, when a quick and thorough resolution and return are high priorities.

I had a TV go out and called Laurence Appliance & TV on June 4th to set up an appointment. I was…read moretold I'd be called Friday or Saturday when they were nearby. Both days came no call. I emailed the following Monday via the website to schedule an appointment...no response. My wife also called and left a message midweek, again no response. We ended up just replacing the item as the time involved trying to schedule an appointment was getting nowhere. Unfortunately I can't rate the company on their repair work.

Paul repaired our malfunctioning LG washing machine. Had the necessary part in his truck - it was a…read morebonus not to have to wait for the fix! Easy online scheduling, on-time and courteous service, and very fair cost.

Stopped in one time to ask a question. Polite and helpful staff. Decided to redo my laptop myself…read morehowever after a failed MS inspired update....

I have had 3 computers repaired at Conway Computers. They have always been helpful and have…read morerepaired each one inexpensively. They have provided an accurate estimate of the cost in advance when requested. I have seriously thought of trashing one computer and buying a new one since it is older. But they told me that it was still worth fixing and for less than $200.00 (which included parts) I have it working again like a dream. I would highly recommend trying Conway Computers if you are having computer problems.