I called this place and asked if they would install Windows on my desktop. They said "Sorry we…read moredon't work with personal computers. [Click]" YOUR BUSINESS NAME IS PC DOCTOR! Wow.

I have used this place twice. (Which, by itself, says something!)…read moreI found them both times to be responsive, to give fast service and to do what needed doing. What more can you want? Oh...and perfectly reasonable prices, too! The rapid fix and the reasonable price was to the extent that the second time I went I was moved to give the repair person a $20 tip. (And I am a fairly cheap person.)

I had a massive emergency where a week before a big meeting for my PhD, my flash drive got…read morecorrupted and I lost a lot of data. GeekSquad at best buy said they could do nothing. I called My Computer Whiz and Nouhoum got back to me within 30 minutes on a Sunday afternoon. He picked up my flashdrive that night, emailed me my most important file within 48 hours, and then by Thursday afternoon dropped off a brand new hard drive with the rest of the recovered data. Saved my life - I would have been screwed for my meeting if Nouhoum wasn't able to help!!!!

I can't tell whether these people are out and out con artists or whether they're just disorganized…read moreor what. I'm not even sure there's more than one person. His name is Nouhoum Cisse. Their website says: "All our laptop repair services are based on hourly rates or upfront flat labor rates which range from $85.00 to $180.00 plus the cost of parts if required. Since the price varies on different parts from different model computers, we'll provide you with a FREE upfront computer repair price quote within 24 hours." - http://www.mycomputerwiz.net/about-us/ When I gave my computer to Mr. Cisse to be repaired I asked for a receipt. He said he'd email me one, which he did but it was lacking in detail. I asked for an estimate of cost & time needed. As quoted above, that's something they guarantee within 24 hours. I didn't get that. I was patient, I waited 2 weeks without hearing anything further. I emailed asking what was happening. I got no reply. I waited ANOTHER 2 WEEKS & desperately asked what was happening & got a phone call apologizing & asking me if I'd gotten their "ticket". I said no and I was told that they have a new ticketing system that apparently wasn't working. The laptop was returned to me that day, there was no invoice. I plugged it in where I usually worked on it and it didn't seem any different from when I sent it in for repair. I tried phoning, texting, & emailing to alert My Computer Wiz of this & got no reply. Frustrated, I put a stop payment order on the check & informed them by email that I'd done so & why I'd done so. THEN I got a phone call. Mr. Cisse called me & came back to my house & gave me the check back. In the meantime, I'd disconnected external devices from my computer and tested it again and it seemed fine now. I concluded that either it HAD been fixed or that the problem had been with the external devices from the beginning. Apologetic, I wrote another check out for the same amount. Weeks later, I was told that THAT check had been refused payment at the bank that both My Computer Wiz and I use. Apparently, they had misapplied the Stop Payment to the wrong check. I called the bank, they apologized and said they'd correct it. They didn't. Mr. Cisse claimed that the bank had charged him $40 because of this. The bank told me that either they would reimburse My Computer Wiz directly or I could reimburse him and the bank would reimburse me. I wrote out a THIRD check for the original amount and another one for the supposed bank charge. I asked for receipts from Mr. Cisse. That took entirely too long. The bank then started getting very cagey. They wanted to know where My Computer Wiz is located. I told them that I thought they have an office in Cranberry. Looking online I see they claim to have two offices but that both are only available "by appointment only". Furthermore, they only have ONE phone number between them - which happens to be Mr. Cisse's cell-phone. I found that suspicious. The bank denies that they have a $40 fee and even though I provided them with everything they asked for as proof of payment to My Computer Wiz they are denying me reimbursement. I finally got an invoice from My Computer Wiz and it's very vague. In the end, I'm not even sure they repaired the computer, their price seems basically made up, their charge for the bank fee appears false, and I'm not sure there's even a business with multiple employees. I'm still dealing with them seven weeks after they got my computer but I'll never hire them again. I know that they lost their account with my workplace and I see online that at least one other person is accusing them of fraud. BEWARE! Mr. Cisse is very friendly but then so are con artists in general, right?

Stopped in one time to ask a question. Polite and helpful staff. Decided to redo my laptop myself…read morehowever after a failed MS inspired update....

I have had 3 computers repaired at Conway Computers. They have always been helpful and have…read morerepaired each one inexpensively. They have provided an accurate estimate of the cost in advance when requested. I have seriously thought of trashing one computer and buying a new one since it is older. But they told me that it was still worth fixing and for less than $200.00 (which included parts) I have it working again like a dream. I would highly recommend trying Conway Computers if you are having computer problems.

They did a repair on my broken computer, and now I don't have to purchase another one. Great…read moreservice.

Brian is terrific. Our go to for help. Fast, efficient , knowledgeable and reasonable. Highly…read morerecommend Will use again, if needed.

Cleaned up old computer. Transferred to new computer the contents and set it up. Great job by Brian!read more

Needed a quick turnaround on a computer service. Couldn't even tell me the earliest they'd be able…read moreto look at it. Rude reply.

My technician and I were accosted by police that was called upon us today for merely shopping for…read moresimple components (ram/ssd/cpu/psu) for our laptops and desktops, which they stocked at a fair price. It's 2am, and both of us have been traumatized and have been crying all night about it. The extra hour wasted by the store owners having police taking pictures of our computers to "make sure they aren't stolen" was unwarranted as we were detained for no reason for an hour and also followed to our car. These people must be mentally unstable to label computer technicians as criminals. We weren't selling these computers and told them they were ours as gifts. The clerk took our laptops to the back without permission and forced my technician to fill out a form asking him for his passwords, when he was only asking to buy a power cord. They wasted an hour of our client's time who was waiting ($65/hr) to which we were reprimanded with negative metrics and remarks on my technician's new profile. This also delayed our dinner plans. We didn't steal our computers, one was kindly given to us by DigiTech down the street, while the others came from a medical doctor that retired last week. I do not feel comfortable to ever return or recommend your store. I was implied they treated other customers this way. I am a former Radioshack employee who ranked top 5 in 5 districts over 8 years. I would have never called detectives to take photos of 'suspected' customers just because this store believed our new gear didn't belong to us. Nothing in our conversations gave this away, only that we were missing power supplies we came there to buy. I will be returning the gifts that were given to me and my technician will also leave his version of a review. You should have never treated your customers this way. This is insane, I'm still crying as to why you called the cops, saying we were possible criminals. I've lost faith in humanity. Please delete our information from your databases. We hate you for ruining our nights over nothing. We had over $3k saved up for the gear we were about to purchase from you. Instead, we will shop at DigiTech, instead because he is a very nice owner that never judged us. What you did to us was insane.

Zack saved me a lot of grief and stress, Highly recommended. Rotten Apples is DEFINITELY my go to…read moreplace. Tom.

This place is a life saver (and money)! I had a screw break off from the bottom of my laptop, spent…read more$85 with Best Buy to have it sent out, to be looked at. It was going to cost more than $300 to repair and only 30 day warranty. I declined the repair. Greg took care of me, a few weeks ago, when I stopped by Rotten Apples. He literally took less than 5 mins to pop some screws in and I could open and close my lap top with no problems!! I was going to pay, he said, no charge, so I put some money in the tip jar. He just doesn't know how much that made my whole week! Extremely appreciative! I highly recommend Rotten Apples! Thanks again, Greg :-)

JJ was very helpful when my computer wasn't working. He accommodated my schedule and fixed my pc no…read moreproblem. I would absolutely take my computer back if I had issues in the future.