REVIEW of KOBUCHI COMPUTER (Mark K. and Tyler C)!…read more Mark and Tyler! Great job preserving and recovering data on my HP Pavilion (about 8 years old, 60GB +, bad hard drive and sectors issues). ISSUE: This was scary...my laptop started slowing down and finally said 'insert hard drive' and 'reboot disk'.. on a black screen (see pic below). Not good. I called a half dozen 'geek' repairers but the compass pointed to Kobuchi Computer Repair....reviews here sold me. Virus' was not an issue imo. As Tyler said "This is 9-5 for us." :) WHAT WAS DONE: recovering hard drive (bad), new solid state drive installed :), forensic recovery, new battery - (better than buying new as Windows 11 is not fully embraced by the industry yet) WHAT IS GREAT: Speed, speed, speed...love that. - My Google Chrome tabs / bookmarks were preserved and intact.....all WPS (word) files intact as you said. - My critical files for taxes, finance, health, spiritual, retail, real estate, etc. all are accessible as you said. - EMAIL, printer hookup good! - Most importantly (I was nervous for 3 days!) was my HR Block tax software data access.....years of data ...was it lost? ANSWER: I had to go back to email over 4 years and find HR Block downloads for 2022, 2021, 2020, 2019 and get the activation codes. I registered each year again the files populated....relief! This year's taxes are about 75 pages to the fed/ 10 to the state (I don't e file) - imagine having to do it over again! FUTURE: Is there a remedy when the laptop is getting on in years and slowing down? Mark and Tyler solved it but it was ugly....Mark will attest to late night hours and data interruptions. REMEDIES: I need to do more cloud saving - Google and WPS are choices or an external hard drive (not a gamer).....a possible 2nd computer dedicated to taxes (?) ...or Mark & Tyler - just bring it back and you'll wave a wand and fix it right? LMK. Anyways, glad I found Kobuchi Computers! Sam Smith Canonsburg/ WV

Mark provided great service and helped get our computer up and running properly! I will use this…read morebusiness for any future computer needs or repairs for sure!

So happy with the service we received here. Ed looked after us and managed to fix our computer…read morethat we couldn't turn on and we tried several times, even purchasing a new power cord, to no avail. Ed just looked and it plugged it in and bam - it turned on - amazing. I highly recommend PA Connect.

Needed help getting my Mac back to it's tip top shape. Fixed my problem super quick and didn't even…read morecharge me anything. Very nice and professionals. Will definitely return if I ever need their services again.

I needed a laptop wiped and windows reinstalled. It was done promptly and the price was reasonable…read more I would use the company again

Nick showed up on time and spent the entire day digging through the digital tangle of my brother's…read morehome automation system as well as deleting his private info from the servers. He'd never seen the system or the software before and there was no documentation left by my brother who programmed it but he figured it out, got it streamlined, and got some non-functional devices working again. He also offered to come back and help the future owners of this house get things working again with their WiFi network. He was polite and helpful and my sister and I feel secure knowing it's all good to go now.

Circum-Tech is a great service for computer oriented persons, greatly serving Pittsburgh and its…read moresurrounding areas for the cause of Data Protection and Computer Repair. Definitely try their service!

Very accommodating and friendly, Mark seriously knows his stuff. I seriously recommend their…read moreservices after I had an issue with my computer requiring it to be taken apart and put back together, and will be seeing them again for further services.

Aquilis is a family owned business. The owners and employees are very knowledgeable, very friendly…read moreand informative including Buddy the pet dog. They are busy as they are good and if it takes extra long to fix as mine did, they will give you a loaner laptop. I was very pleased with the end result.

They fixed my Mac, when ibreakufix refused to to do it. In fact, the hard drive only needed…read morereplaced, when ibreakufix told me to "just buy a new computer". The owner explained all of my choices to me in a way I understood.

I've taken two different computers to PC Doctor. The first was a small HP laptop whose fan had…read morebroken. PC Doctor diagnosed it and informed me that the heat had damaged the hard drive. They recovered my data and even worked with me to save money on the external hard drive I used to put the data onto. The second computer is an Asus laptop onto which my cat knocked a giant cup of coffee. PC Doctor quickly replaced the keyboard. PC Doctor has in both instances acted professionally and responsibly to diagnose and fix my computer problems. I trust them with my computers and data. I will definitely be using them for my future computer problems, and I highly recommend them.

I called this place and asked if they would install Windows on my desktop. They said "Sorry we…read moredon't work with personal computers. [Click]" YOUR BUSINESS NAME IS PC DOCTOR! Wow.

I had to get my tv fixed so I called this company, tim was very good at being on time and fixed the…read moreproblem in no time. He was very smart and knew his business. I would definitely use him again

I had a massive emergency where a week before a big meeting for my PhD, my flash drive got…read morecorrupted and I lost a lot of data. GeekSquad at best buy said they could do nothing. I called My Computer Whiz and Nouhoum got back to me within 30 minutes on a Sunday afternoon. He picked up my flashdrive that night, emailed me my most important file within 48 hours, and then by Thursday afternoon dropped off a brand new hard drive with the rest of the recovered data. Saved my life - I would have been screwed for my meeting if Nouhoum wasn't able to help!!!!

I can't tell whether these people are out and out con artists or whether they're just disorganized…read moreor what. I'm not even sure there's more than one person. His name is Nouhoum Cisse. Their website says: "All our laptop repair services are based on hourly rates or upfront flat labor rates which range from $85.00 to $180.00 plus the cost of parts if required. Since the price varies on different parts from different model computers, we'll provide you with a FREE upfront computer repair price quote within 24 hours." - http://www.mycomputerwiz.net/about-us/ When I gave my computer to Mr. Cisse to be repaired I asked for a receipt. He said he'd email me one, which he did but it was lacking in detail. I asked for an estimate of cost & time needed. As quoted above, that's something they guarantee within 24 hours. I didn't get that. I was patient, I waited 2 weeks without hearing anything further. I emailed asking what was happening. I got no reply. I waited ANOTHER 2 WEEKS & desperately asked what was happening & got a phone call apologizing & asking me if I'd gotten their "ticket". I said no and I was told that they have a new ticketing system that apparently wasn't working. The laptop was returned to me that day, there was no invoice. I plugged it in where I usually worked on it and it didn't seem any different from when I sent it in for repair. I tried phoning, texting, & emailing to alert My Computer Wiz of this & got no reply. Frustrated, I put a stop payment order on the check & informed them by email that I'd done so & why I'd done so. THEN I got a phone call. Mr. Cisse called me & came back to my house & gave me the check back. In the meantime, I'd disconnected external devices from my computer and tested it again and it seemed fine now. I concluded that either it HAD been fixed or that the problem had been with the external devices from the beginning. Apologetic, I wrote another check out for the same amount. Weeks later, I was told that THAT check had been refused payment at the bank that both My Computer Wiz and I use. Apparently, they had misapplied the Stop Payment to the wrong check. I called the bank, they apologized and said they'd correct it. They didn't. Mr. Cisse claimed that the bank had charged him $40 because of this. The bank told me that either they would reimburse My Computer Wiz directly or I could reimburse him and the bank would reimburse me. I wrote out a THIRD check for the original amount and another one for the supposed bank charge. I asked for receipts from Mr. Cisse. That took entirely too long. The bank then started getting very cagey. They wanted to know where My Computer Wiz is located. I told them that I thought they have an office in Cranberry. Looking online I see they claim to have two offices but that both are only available "by appointment only". Furthermore, they only have ONE phone number between them - which happens to be Mr. Cisse's cell-phone. I found that suspicious. The bank denies that they have a $40 fee and even though I provided them with everything they asked for as proof of payment to My Computer Wiz they are denying me reimbursement. I finally got an invoice from My Computer Wiz and it's very vague. In the end, I'm not even sure they repaired the computer, their price seems basically made up, their charge for the bank fee appears false, and I'm not sure there's even a business with multiple employees. I'm still dealing with them seven weeks after they got my computer but I'll never hire them again. I know that they lost their account with my workplace and I see online that at least one other person is accusing them of fraud. BEWARE! Mr. Cisse is very friendly but then so are con artists in general, right?