PC Doctor

3.9 (11 reviews)

IT Services & Computer Repair

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PC Doctor - IT Services & Computer Repair Near Me - Pittsburgh, Pennsylvania

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Captain A.

7 years ago

I called this place and asked if they would install Windows on my desktop. They said "Sorry we don't work with personal computers. [Click]" YOUR BUSINESS NAME IS PC DOCTOR! Wow. read more

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Rob B.

5 years ago

I have used this place twice. (Which, by itself, says something!) I found them both times to be responsive, to give fast service and to do what needed doing. What more can you want? Oh...and perfectly reasonable prices, too! The rapid fix and the reasonable price was to the extent that the second time I went I was moved to give the repair person a $20 tip. (And I am a fairly cheap person.) read more

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Sara T.

12 years ago

I've taken two different computers to PC Doctor. The first was a small HP laptop whose fan had broken. PC Doctor diagnosed it and informed me that the heat had damaged the hard drive. They recovered my data and even worked with me to save money on the external hard drive I used to put the data onto. The second computer is an Asus laptop onto which my cat knocked a giant cup of coffee. PC Doctor quickly replaced the keyboard. PC Doctor has in both instances acted professionally and responsibly to diagnose and fix my computer problems. I trust them with my computers and data. I will definitely be using them for my future computer problems, and I highly recommend them. read more

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F P.

102

15 years ago

This guy is very nice. But he lied to me. My computer was having some major issues. It was getting blue screened and I had run out of all of the things I could personally do to fix it. So I took it here. He's the first link when you google computer repair in Pittsburgh. So I took it in and told him the problems. He told me that the diagnostic was free. Well that sounds pretty nice, right? One of the triggers for my blue screening was using Flash to watch youtube and similar sites. Well he took the computer in and I received a few calls later saying that he fixed it. There's no more blue screen. He ran a few updates and a few other tests. He said that he personally had my machine view youtube videos "for hours" and no problems! Awesome! My computer has been fixed! Oh one caveat...the free diagnostic actually costs $85.00. I didn't understand this but I was going to pay anyway. Oh another caveat...you have to pay with either cash or check. I suspect this is mostly to avoid fraudulent charges from appearing on your card for imaginary work. More about this later. So I pick it up and take it home. I boot it up and I'm surfing the web, installing a few programs, reading the news. I tried to watch a video and I had to reinstall Flash. Well that's strange...I thought he was able to watch youtube for hours. Kind of hard to do that without having Flash installed, isn't it? So I reinstalled Flash and surfed a little bit more. Boom. Blue screen. Nothing has changed. I was a bit upset at first but I calmed myself down. I wasn't so much upset that the problem hasn't been fixed. I was upset that this guy lied to me. I asked him how he was able to watch youtube for hours on end without installing Flash. Why would he uninstall Flash after having watched youtube for hours? So I caught the guy in a lie. At first I figured I was gonna have to fight with him to get a refund. Especially because he told me, after he had already billed me, and after he told me I couldn't pay with a card, that he provided no refunds. He was cool with it though. He gave me my refund. I think he realized he couldn't fix the computer. I also think he felt ashamed of himself for lying to me. Do not go to this guy. He's real nice but he's a liar. Also, the fact that he will not give you a refund or a guarantee and not let you use a credit card are all bad grades for him. read more

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Avi T.

We appreciate the feedback. I would just like to respond that we…

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Tom H.

12 years ago

This is the place to go. Period. Instead of messing around trying to fix or set up your computer wasting time and getting annoyed just go here. I almost wish something would go wrong so they could just fix it. Wizards. Been there twice and have recommended them to good friends, not just medium and bad friends. read more

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Dave B.

8 years ago

I work with a company that uses PC Doctor for anything and everything IT. It's incredible how quickly they get back to us for tickets, it's substantially faster than any company I have interacted with regarding IT issues previously. It's very clear that the owners and management have set up very efficient and effective processes. Bottom line PC Doctor is awesome and almost certainly better than whoever your company is using. PS Shoutout to the technician Kevin he is the man! read more

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Eric L.

14 years ago

Fixed my laptop's loose power port. I assumed they cut away my old one, bought a new one and soldered it on. Took around 1-2 weeks. A little on the expensive side at $200, but then again, it is a service. read more

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Steve N.

14 years ago

Quick turn-around time and great service, my only complaint is the inconvenient days/hours -- M-F 9-5 is tough to make. Other than that, they were very up front and honest with what they could and couldn't do, as well as being pretty reasonably priced for what they did. read more

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Constance M.

14 years ago

My computer was running very slowly, needed cleaning up and needed programs to be installed. I received courteous, prompt attention and now my computer is up and running like new. I recommend PC Doctor. read more

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Conor M.

14 years ago

In short, I had some minor hardware issues. I handed my computer over to Shuay, and it was fixed two days later for a cost of $65, which is obscenely cheap for computer repair. Admittedly, the problem (fan issues and probably a disconnected cable which prevented the computer from starting) weren't all that serious, but nonetheless, I received quick, reliable, cheap, and friendly service. read more

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Brandon E.

14 years ago

I've had two solid experiences at PC doctor. The first time I brought him my pc, he couldn't find anything wrong except a faulty hard drive, and since he couldn't fix this by himself, he didn't charge me anything. One year later, I brought him the same pc, sick with a tricky virus. It works now like the day I bought it. The only thing that prevents his quality work from getting five stars is the high price tag (or so it seems high to me). $85 at least for virus removal, and it often gets higher than this. I paid $115. But I don't know enough about the pc repair market, or enough about computer repair in a general sense. So for me, the high price is worth it, because he obviously knows what he's doing and does it well. read more

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More info about PC Doctor

2121 Murray Ave
Pittsburgh, PA 15217
Squirrel Hill
Directions
(412) 421-7190
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Visit Website
http://www.pcdroncall.com

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Does PC Doctor take credit cards?

Yes, PC Doctor takes credit cards.

From the Business

Specialties

Computer Repair, IT Consultant,

History

Established in 1991.

PC Doctor has been repairing computers in the Pittsburgh area since 1991. Our staff of caring professionals has the training and expertise to design, implement and maintain the system that's best for you. Because PC Doctor is in the business of providing solutions, and not endorsing any specific brand of products, we can make specific hardware and software recommendations based on your specific requirements. Also PC Doctor can instruct you and your employees on the finer points of your system. Serving Pittsburgh and surrounding areas.

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Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.

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5.0

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Nick did an amazing job fixing my laptop screen. He is very sincere, reliable, and affordable. I…read morewill recommend his services at anytime.

I needed a laptop wiped and windows reinstalled. It was done promptly and the price was reasonable…read more I would use the company again

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4.0

(4 reviews)

Very responsive. They were able to give a competitive bid for a printing job, which I appreciate…read more Thank you for your help.

We took my husband's MacBook Pro there after it was damaged by liquid. They couldn't fix it there…read moreso they sent it out somewhere, where it was apparently recovered and my husband's sensitive information was stolen. Thanks for absolutely nothing.

Fix It Computer Repair

5.0

(3 reviews)

I brought my laptop to them after another company geek squad said it cannot be fixed because of…read morecoffee damage. Anthony had it up and running within 24 hours. Amazing technician and customer service

It is a really good company. I had my computer fixed very fast and no problems so far. I totally…read morerecommend.

The Computer Stop

4.4

(12 reviews)

Ryan was super nice and extremely friendly! He diagnosed the problem on my computer without me even…read morehaving to take it in from a quick phone call. All at no charge! He's extremely knowledgeable and very fair and I had very good experience with this company!

What a great experience I had here today. I thought I might have to replace my fairly new laptop…read morebut Ryan was able to figure it out, and download drivers and updates I didn't know I needed. Price was reasonable and saved me a boatload of time, money, and aggravation. As we are so dependent on technology, it is so nice to know there is someone local you can trust when problems develop (which they inevitably will...) .

iFixandRepair - West Mifflin Walmart

4.7

(3 reviews)

So...We first took my laptop to the Century 3 Walmart location because a black screen appeared…read more Technician indicated it was a screen issue. Screen was replaced but didn't resolve the issue. We picked up the laptop and brought it home. Several days later, we were contacted by the owner (Ilhan) who expressed concerns. He (Ilhan) had us take that laptop to another location to be shipped to his recommended technician in New Jersey. Spoke with the owner today and it seems we need some additional inspection. He has someone in New York who has more experience. I am impressed by the follow up. I will update.

The kind gentleman was able to replace the screen and speaker module on my ancient phone so quickly…read moreand efficiently, I didn't have time to finish my lunch. Fast service, reasonable prices, cute accessories. We will come here first next time!! Thanks for the quick repair. My phone is working great now!

Wolfpack Trading

4.3

(7 reviews)

..not even sure where to start here?! I ended up leaving with multiple levels of happiness + shock…read more **I will preface with: I know no one affiliated with the store, and that this review is the best derivative I can offer of my due appreciation for these guys. Oh, and it's not a pawn shop; you can just buy and sell. _____ I guess I was surprised because I didn't know the place existed, and the culture of the team from the president (Adam) + down the team line should be something for other small businesses to envy. Will make some key points: -Products: LOTS! Electronics + accessories of pretty much every type; bicycles, gaming, etc. A sweet diversity. -Vibe: Professional, entertaining, clean, genuine. Staff is knowledgeable + they all seem to have a thirst for a.) more knowledge b.) solid communication practices to make happy shoppers. -Honesty: I was there for a couple of hours setting up my newly purchased machine (which is AWESOME, btw, along with my bangin' sub :) ). I spent my time perusing, chatting, laughing, and observing. I overheard Adam's correspondence with his team and noted the variance from this establishment to similar others; they are very strict on compliance with laws and morals. eg, taking IDs, serial #'ing all products, holding products purchased from people for the legal allotment without stray, etc. While only recently familiar with this from TV shows, I *kinda* know how it should work, and they really have a tight handle on it. ---Note: I also thought it was sweet to hear the owner announcing pride in being a part of, at times, returning stolen bicycles to their owners. I saw another review on here stating, "they have stolen bicycles"; I actually learned in my time/observations there they accept them with stringent protocol and rejoice, rather than sulk, when the item is removed and returned. -Prices: Certainly fair; I was crossing my items with others on eBay, Craigslist, etc. while I was there--the costs were at least comparable at Wolfpack, if not beat. ______ Overall: impressive, educated, multi-cultural store with a hell of a lot to offer. Thanks so much guys -- see you again :)

Bought what I thought was HP computer from there shop.paid $100 over the phone was glad to get this…read moredeal.showed up today 8-3 2026 not the computer I paid for was given something else owner came gave me a completely different pc.bait and switch drove 1 hour each way.got home this pc he gave me was not even close in specs to the other I bought and paid for? What a Rip off paid for something got completely different.i would stay away from this place he took $30 off still no deal.

uBreakiFix by Asurion

2.4

(32 reviews)

•$$$

This review is for the Liberty Ave location in Bloomfield…read more It's currently July 2025 and in December 2024, I dropped off an old pixel 6 of mine because the battery expanded in my hot car. I was told they'd look at it and let me know next steps. I was told I'd need to leave a deposit and I'd hear back. I received a call the next day, wherein a voicemail was left letting me know they'd have to order a battery and it'd arrive in 5-7 days. I never heard back. A few weeks later, I called for an update and was told that they couldn't find my phone but could see the work order and that they'd call me back. No one called me back. I called a month later and was told the same thing and that I'd get a call back. Nope. No call. Oh, by the way, when I "paid a deposit", I was actually signed up for a subscription for Asurion Home that I wasn't made aware of. I cancelled it, but not before I was charged. I visited the store today, as it's clear no one cared to call me back. The manager let me know they likely recycled it after 3 months. He said someone would have called to let me know. Spoiler: no one called me. I, however, did call at the 3 month mark and no one said a word to me outside of letting me know they'd have to keep searching and would call me back. And even though someone said they could see my work order when I called, today I was told there was no work order. I really don't know what to think. Was it deleted to cover tracks when they couldn't find my phone? Did one of them steal my phone and delete the work order? I mean, wtf is happening? From my perspective on the outside, I have to assume the employees either have a min amount of people they need to subscribe to Asurion Home, or there is some sort of credit they receive (it looks like I'm not the only one this has happened to) and the person who I spoke with did so without telling me. Regarding my phone, the manager says it was probably recycled after 3 months and that he couldn't help me. He said to call corporate (which I just did. They asked for the work order#, but that was apparently misplaced along with my phone). His recycled-at-3-months argument is nonsense as well, as my phone went missing after a few weeks. I needed the data on the phone and planned to do a data transfer (per the employee), so I didn't need the phone. It was a phone that wasn't in use. But now the data is gone, along with my phone. This really blows for me. I'm pretty upset and I feel like I won't be helped. So yeah, don't go here unless you're interested in a surprise subscription to Asurion Home and being out the cost of a phone.

EVERYTHING COULD IMPROVE!! Charged me for a $200 battery that was in warranty and should have…read morebeen free. Battery "lost" in shipment from Dell. Now I have to pay. One month in repair at Cranberry Township store and they will not provide documentation to prove they even ordered the battery from Dell and a tracking number to show it was lost. "Against corporate policy to do so." Take your electronics elsewhere! This company uses sham tactics!!!!!! Spoke to Corporate at Asurion and believe it or not they offered me a $25 check to settle this $200 issue!!!!! Told them they could do BETTER. Said I could have just picked up my computer and sent it to Dell myself to settle but how the hell do you do that if you have no proof of Ubreakifix's order for replacement battery under warranty and a tracking number to prove it was lost in shipment??!!! All which "corporate" says is not permitted under their "policy" worse yet they try to upsell me on an Asurion maintenance plan!!!!! No on your life! RUN DONT WALK!

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5.0

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Phil's may be the best kept secret in Pittsburgh and the surrounding areas. If you don't know where…read moreit is, chances are you'll drive past it. The place is well-camouflaged in a residential neighborhood. However, if you're a musician and love to use a tube amp...you need to know about this place. The repairs there are the best. The turnaround time is fast and the prices are more than fair. A few years back, I was renting some gear to a well-known touring band. One of the amps, a solid state one chosen by the rhythm guitarist, needed some serious work. It just wouldn't start up! I took it to Don @ Phil's and had it back 3 days and less than $50 later. I was so impressed, I took another amp, a 4x10 Fender tube amp, in to get the speakers looked at. They were shot. Don was going to re-cone them...but called me later with a surprise. He came across a new-in-box set of original replacements. Parts and labor? $200. That's nothing for a job like this! I've since taken a few amps there. Need an organ fixed? He can do that too. A friend had a Hammond C3 redone there. Cool old TV or Hi Fi or antique radio? He can fix those. Need that impossible to find vintage tube or capacitor? Chances are he has it...possibly a box of them. Its like stepping back to the mid 60s walking in there. Its not flashy at all. Just lots of shelves with tubes and stuff. Tube testers. Stacks of projects lined up. It's a gear-head's dream in there. This place is the real deal and best of all, Don is as honest as they come. His prices are unbelievably fair. He's also a musician and a really interesting guy to talk to. Every time I stop in, I lose at least an hour or more. If you need the work done...go to Phil's. You can tell him I sent you but you don't have to. You'll be glad you went there!

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Michelle B.

15 years ago

My laptop had a hardware issue, which I know from experience most bigbox electronics chains won't even touch. I was afraid I was going to have to send it back to the manufacturer, with all the expenses and hassles that go with that. I called the PC Doctor on the phone just to see if there was any chance I didn't have to go through all that. He says he can fix it, for about the same price as the manufacturer would have charged, we would just have to wait for the part to come in. A few hours after I dropped my laptop off, he called to say that they had opened the computer up, that it turns out they could fix the problem without a new part (just repair and re-attach the old one more securely). As a result, I got my computer back the next business day, and the repair cost less than the original quote. From start to finish, everything about my transaction was courteous and efficient. I have already recommended this computer repair place to family, and I would not hesitate to do it again. read more

Olive F.

14 years ago

PC Doctor's partner-repairperson nicknamed 'Shooey', is so sharp, fast, honest and generous...amazing! I dropped off my laptop cause it was totally frozen...arrow would not move, and i thought it must have a virus, or broken mousepad area. ..I wanted to run to my next errand, and just leave it, expecting to be called back to pick up and pay bill. But he went to peek first, and PRESTO: showed me that "DUH!", I had unknowingly pressed some button that locks the mousepad! That's all! PC doctor de-pressed the button, pointed it out to me, and had me leave---with a smile....,and of course, no charge! Thanks! As always-- (they have repaired my stuff in the past)-- you guys are the best! read more

Richard S.

13 years ago

I was about to purchase a new computer but a friend of mine recommended that I visit PC doctor first, they offered me a free diagnoses so i decided to pay them a visit. I dropped my computer off Monday morning and was very surprised just how spectacular their customer service was! Later that day I received a call with a price, timeline and what the exact problem was. The technician answered all my questions, very nicely and was extremely pleasant to talk to. I got my computer back shortly after and was so extremely happy and surprised with the results. My computer is faster and smoother then ever thanks to PC Doctor. Love these Guys! read more

Rick R.

13 years ago

PC Doctor is honest, down to earth, and amazing. They're really go the extra mile to explain to you what went wrong, WHY your computer is acting the way it is, what they need to order (hardware parts) and what they've done to fix it. Their prices are very fair and the wait time was only a few days. Saved me on ridiculous shipping fees and months of waiting had I decided to ship it back to Lenovo. Could not be any happier, would recommend this place to anyone that needs help with their PC! read more

Charlene M.

13 years ago

I was really pleased with the service I get from PC Doctor. I have had them work on three of my laptops and think its about time they get credit for all of the hard work. Not only were they prompt and courteous but they also fixed them without any bugs and left them better than before. I was shopping around for price and reviews and decided to give PC Doctor a try since I live nearby. I would have paid a lot more somewhere else and probably not had the same service. read more

Michael S.

13 years ago

I was one trash day away from discarding my HP All In One PC thinking it would cost just as much to fix then to buy a new model. Jim diagnosed the problem within a few hours, called me and presented options and fixed the computer for much less than I expected. It even included high end hardware (Western Digital HD). He saved me hundreds of dollars and made the repair process very easy. Highly recommended read more

Natalie B.

14 years ago

I was having several problems with my computer and ended up calling PC Doctor. I was really impressed with them - they immediately knew what the problem was and were extremely knowledgeable. They are also very reasonable with the pricing and could not have been more of a pleasure to deal with. Faster service than I expected - had my computer back up and running in no time and working better than it was before! read more

Natalie R.

14 years ago

I was having several problems with PC Doctor and was fed up with my computer. I was really impressed with them - they immediately knew what the problem was and were extremely knowledgeable. They are also very reasonable with the pricing and could not have been more of a pleasure to deal with. Faster service than I expected - had my computer back up and running in no time and working better than it was before! read more

Raul V.

14 years ago

I dropped by with my Thinkpad laptop which suddenly wasn't recognizing the surrounding wireless networks. I had tried refreshing, rebooting, disabling/disabling the wireless adapter, all multiple times. The fellow on call (Shuey) fixed it in seconds and refused to accept any payment. I am now a fan and will be sure to pay them the visit when I next have a problem (hopefully never), large or small. read more

Lynnie W.

9 years ago

The owner of the PC Doctor is an inconsiderate boob, He leaves his big work van in front of homes on a residential street on which he does not even live, That may even be against the law but even if it's not, it tells you what kind of person he is. Who would do that???? I will NEVER give him my business if my computer needs repaired and believe me, I'm telling everyone what a jerk he is. read more

Martin J.

13 years ago

The Best!!! PC Doctor is a fantastic resource for anyone with a PC desktop or laptop who is not tech savvy, moderately tech savvy or just wants someone to take on the time consuming work that comes with PC maintenance. I cannot recommend them highly enough for any PC issues you have, whether repair, general optimization work or installing new drives/chips etc. read more

C. G.

14 years ago

The motherboard for my laptop died. PC Doctor told me that it would probably make more sense to get a new laptop than to pay $300-$400 to fix the old one. I searched around and found a new, better computer for $300. PC doctor transferred all of my files from my old computer to my new one for a fair price and it only took 1 day. Overall, very satisfied. read more

Lisa O.

14 years ago

PC Doctor did a great job with my daughter's computer. He finished it quickly, and kept me posted on any issues he had while working on it. And he was very nice. The price was very reasonable as well. I will recommend PC Doctor to anyone looking to fix their laptop and not be charged a small mortgage to do it! read more

Dave M.

13 years ago

These guys are awesome! I had a monitor problem in which they diognosed and fixed at a resonable cost! I forst took it to the Geek Squad at Best buy where I bought it. They said it was the motherboard & they'd have to send it out for repair @ $350 & it would take 5 weeks. PC Doctor fixed it in an hour!!!!! read more

Sam D.

13 years ago

I have had to use PC Doctor's services twice in the last two years, and both times have been incredibly satisfied. They have always been fast, efficient, perform work of high quality, and at affordable prices. I highly recommend them to anyone living in the Pittsburgh area who has computer issues. read more

Chuck K.

14 years ago

Prompt diagnosis of the problem, quick estimate to repair, completed the repair in a timely manner, within quoted price. Called me periodically in between to give me updates. I am a very satisfied customer and highly recommend PC Doctor for PC related troubleshooting and repairs. read more

Dan D.

13 years ago

Quality quality work. My PC had a broken screen. I was called the day after I dropped it off and was informed I needed a replacement. It was done 3 days later after ordering new parts and worked just like new. I would recommend this business to anyone that needs computer help. read more

Mike H.

14 years ago

My wife and I have used this company several times (we have 4 computers), I wish that all compainies that I deal with were as competent, fairly priced and responsive as PC Doctor. When they tell you it will be ready in 2-3 days, don't be suprised if it gets done early. read more

Sou D.

14 years ago

The best place with really helpful stuff. My hard disk brooked almost 2 years ago and anybody in Japan, Turkey or Iran can not repair that, I need all my docs, finally in Pittsburgh I found PC Doctor and they can repair it the short time with good price. read more

Elizabeth K.

13 years ago

Jim at PC Doctor was most helpful, thorough and honest. My repair turned out to be a minor hardware repair. So glad I found him fter Best Buy wanted me to replace my laptop or wait 3 wks for a diagnosis. Jim fixed it 1/2 hour. Thanks again, Jim. read more

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