Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.

I just want to give a major shout out to Nate -- this guy is a legend…read more I recently moved to Pittsburgh for work, and unfortunately my apartment flooded due to a washing machine issue, causing water damage to several electronics. My renters insurance required a full diagnostic report, so I called around to a few places and got the sense that it was going to be a hassle. Then I called Above & Beyond Computers and immediately had a completely different experience. Nate made it simple: "No problem, bring it in. We're very familiar with insurance diagnostics. We'll take care of it." Like just super easy.. I won't get into all the details, but I'll just say he was extremely fair and easily beat out several other shops I contacted. More importantly, he followed through with zero surprises, no complications. On top of that, Nate is just a genuinely down-to-earth guy. The experience went beyond just getting my computer looked at -- dealing with my insurance company had me thinking the world was falling apart. I walked out of Above & Beyond Computers thinking, "well... at least Nate exists." Highly recommend.

Excellent, knowledgable, efficient, and reliable. I wrote an review in 2021 in a negative…read moremanner, it was in advertently written as COVID was an issue i blamed on the company, the company was in the process of being realigned becasue the owner passed away. This was not correctly reflected on the company, that was exceptionally well staffed with qualified technicions and the new owner. I highly recommend this company for products and service, I have been a customer since 2015. I have pruchased computers, printers, and monitors as needed, they fulfilled my needs with security, updates and service in an expeditious manner I highly recommend this company and all of its services and products.

My six year old iMac was operating in full turtle mode. I usually get more than six years out of…read morethem but the way it was acting I thought it might already be time to break the piggy bank and spring for a new one. But I thought I'd give Computiverse a try since I had had so many good experiences with them in the past. Paul began the surgery and told me that my hard drive was on the verge of cardiac arrest. He explained to me that a new solid state replacement was available, that had no moving parts, and that it would provide an upgrade from the original part. So I took my external hard drive with the latest back-up to him and he did the change-out. This thing is now lightning fast! Faster than it has ever been! And I am thrilled with the results! Thank you Paul! And thank you Computiverse! You guys are the best! So glad you are there! Bob McBride

My first two reviews of Computiverse, it's owner Rob Schmidt and his team were extremely positive…read more However, my last experience has ended our relationship because for several reasons. During a routine cleaning and replacment of heat transfer compund in August 2022 the receptionist, David, called to explain that during the process the keyboard broke. The technician, Connor, explaned that it was probably due to the age of the device causing brittleness. Over the next months, at least 4 replacement keyboards were installed. Each time the keyboards had functional failure of some of the keys but in every case, there was a deformation of the keyboard in the same spot. Something was distending the keyboard from the backside in the same spot. On each replacement, the keys in that section failed outright or had intermittent problems. Ultimately, even using a keyboard stated to be an OEM part suffered the same problem. Rob was adamant that he could not properly diagnose the problem with out having the password for computer access. I could not imagine how full access to the computer's function would solve a physical mechanical problem. I opened the inner back compartment, located the a screw in the place where keyboard was deformed, removed it and the problem was resolved. Rob, I am cancelling my appointment today and sadly will never be using your services again.

Needed a quick turnaround on a computer service. Couldn't even tell me the earliest they'd be able…read moreto look at it. Rude reply.

My technician and I were accosted by police that was called upon us today for merely shopping for…read moresimple components (ram/ssd/cpu/psu) for our laptops and desktops, which they stocked at a fair price. It's 2am, and both of us have been traumatized and have been crying all night about it. The extra hour wasted by the store owners having police taking pictures of our computers to "make sure they aren't stolen" was unwarranted as we were detained for no reason for an hour and also followed to our car. These people must be mentally unstable to label computer technicians as criminals. We weren't selling these computers and told them they were ours as gifts. The clerk took our laptops to the back without permission and forced my technician to fill out a form asking him for his passwords, when he was only asking to buy a power cord. They wasted an hour of our client's time who was waiting ($65/hr) to which we were reprimanded with negative metrics and remarks on my technician's new profile. This also delayed our dinner plans. We didn't steal our computers, one was kindly given to us by DigiTech down the street, while the others came from a medical doctor that retired last week. I do not feel comfortable to ever return or recommend your store. I was implied they treated other customers this way. I am a former Radioshack employee who ranked top 5 in 5 districts over 8 years. I would have never called detectives to take photos of 'suspected' customers just because this store believed our new gear didn't belong to us. Nothing in our conversations gave this away, only that we were missing power supplies we came there to buy. I will be returning the gifts that were given to me and my technician will also leave his version of a review. You should have never treated your customers this way. This is insane, I'm still crying as to why you called the cops, saying we were possible criminals. I've lost faith in humanity. Please delete our information from your databases. We hate you for ruining our nights over nothing. We had over $3k saved up for the gear we were about to purchase from you. Instead, we will shop at DigiTech, instead because he is a very nice owner that never judged us. What you did to us was insane.

So...We first took my laptop to the Century 3 Walmart location because a black screen appeared…read more Technician indicated it was a screen issue. Screen was replaced but didn't resolve the issue. We picked up the laptop and brought it home. Several days later, we were contacted by the owner (Ilhan) who expressed concerns. He (Ilhan) had us take that laptop to another location to be shipped to his recommended technician in New Jersey. Spoke with the owner today and it seems we need some additional inspection. He has someone in New York who has more experience. I am impressed by the follow up. I will update.

The kind gentleman was able to replace the screen and speaker module on my ancient phone so quickly…read moreand efficiently, I didn't have time to finish my lunch. Fast service, reasonable prices, cute accessories. We will come here first next time!! Thanks for the quick repair. My phone is working great now!

I have taken 2 laptops here for repair and could not have been happier. Their prices are more than…read morefair, and my laptops were both repaired the SAME DAY I took them in (2 separate occasions). The staff is super nice and obviously knowledgeable, and I feel confident that there is no job too big or too small for them to handle.

Our 36 year old central AC unit finally quit working so we contacted O'Block HVAC who installed a…read morenew furnace for us four years ago and once again we received excellent service as well as an affordable price. The installers got the job done in just a couple hours right in time for the next heat wave. I highly recommend this company that clearly cares about customer satisfaction and providing professional services. Thanks so much!

Stoped there to have a Mac fixed and he charged me 35 dollars to basically get a quote in fixing. I…read moreunderstand small business needs but it seemed a little high to do nothing but quote the issue. Outside of that he did have some used computers that were well priced. Nice guy and seemed knowledgeable, just be aware of the shop minimum price.

I love these guys....they're friendly, fast and very helpful...I've taken my broken computer there…read moretwice and both times they were wonderful. They work on the computers there, -- they don't ship them somewhere else to be worked on by God-knows who (which is what the Geek Squad does). Yeah, it's a bit of a schlep for me to drive from Murrysville to Irwin, but I happily take my computer there because I know these guys will take care of what's wrong with it.