My six year old iMac was operating in full turtle mode. I usually get more than six years out of them but the way it was acting I thought it might already be time to break the piggy bank and spring for a new one. But I thought I'd give Computiverse a try since I had had so many good experiences with them in the past. Paul began the surgery and told me that my hard drive was on the verge of cardiac arrest. He explained to me that a new solid state replacement was available, that had no moving parts, and that it would provide an upgrade from the original part. So I took my external hard drive with the latest back-up to him and he did the change-out. This thing is now lightning fast! Faster than it has ever been! And I am thrilled with the results! Thank you Paul! And thank you Computiverse! You guys are the best! So glad you are there! Bob McBride read more

My first two reviews of Computiverse, it's owner Rob Schmidt and his team were extremely positive. However, my last experience has ended our relationship because for several reasons. During a routine cleaning and replacment of heat transfer compund in August 2022 the receptionist, David, called to explain that during the process the keyboard broke. The technician, Connor, explaned that it was probably due to the age of the device causing brittleness. Over the next months, at least 4 replacement keyboards were installed. Each time the keyboards had functional failure of some of the keys but in every case, there was a deformation of the keyboard in the same spot. Something was distending the keyboard from the backside in the same spot. On each replacement, the keys in that section failed outright or had intermittent problems. Ultimately, even using a keyboard stated to be an OEM part suffered the same problem. Rob was adamant that he could not properly diagnose the problem with out having the password for computer access. I could not imagine how full access to the computer's function would solve a physical mechanical problem. I opened the inner back compartment, located the a screw in the place where keyboard was deformed, removed it and the problem was resolved. Rob, I am cancelling my appointment today and sadly will never be using your services again. read more

This company is a scam. They took my money and then ghosted me. I had to take to magistrate and I won. They would not pay what they owe me. I had to file a court document because they will not return calls emails or anything. Rob Schmidt breached his own contract that he gets you to sign. He does not show up. Makes you buy things that your system don't need. his items are all refurbished. He does not know how to fix issues in system. He never shows up. When called to his so called business place, the people that answer have no clue what's going on or how to get a hold of him and they can't help you. This is a scam business so please don't use them. I know this as a business owner filing the papers against this company. My proof is attached that he lost read more

Computiverse - IT Services & Computer Repair Near Me - Gibsonia, Pennsylvania

Yesterday I woke up and my laptop that I use for work every day would not power on, although it was receiving power from the charger. My first instinct was to get an appointment with the geek squad at Best Buy (probably because that is the route that is marketed most to us as consumers). That was a mistake. They did nothing to help me and suggested that I just get a new laptop. In my frustration, I was lucky to find Computiverse and know to go straight there for any future tech issues! Not only did they have my laptop back up and running in about three hours, but their drop off service was convenient, their pricing was reasonable, and their staff was incredibly kind, knowledgeable and customer service oriented. Thank you Computiverse for saving the day! You guys rock and we are lucky to have your services and expertise here in Gibsonia! read more

went in to ask questions about my pc I. there for 10 minutes and get changed 25$ the place kinda a scam

Rob and his team have been my go to for all of my computer and technology needs. At the speed of technology and how rapidly it changes, having someone to bounce ideas and consult with is priceless. His consultations in themselves can save you thousands of dollars! Talk with them first before stepping into any of the 'big box' computer retailers! If you own a business, you should have them as an ongoing resource. Just so worth it to have them as your first point of contact. read more

I recently took my 6 year old Dell for repair and was told I needed a new SSD hard drive, my computer had the old school hard drive, when I took the computer home it was terribly slow, I was then told I needed a tune-up. I contacted a friend who fixes problems for a large corporation and was told that the SSD does not perform well on a computer with the old school hard drives. "Methinks" I should of just purchased a new computer for what I spent on a fix that didn't fix, if I take something to get repaired and get it back un-repaired I will not continue to support that company ! read more

Kevin at Computiverse was fantastic at explaining exactly what he was fixing and why with my son's phone. He was excellent at customer service and actually called me when he hit a snag to let me know so I wouldn't waste a trip back to the store when it wasn't quite ready. He phoned to give me updates and was always kind and courteous. He and Rob continued to provide excellent service despite the many frustrating issues with the phone-they kept at it until all was working wonderfully and with a smile on their faces! I will definitely use again and recommend to all!! read more

Great service, I brought my Ps2 to get fixed on Wednesday and got it back Thursday afternoon! I am very satisfied I wasn't sure anyone would be able to fix it since it's an old console. read more

I was referred to Computiverse from another business located in a different part of the city. I thought that said a lot so I was very willing to try them out. The gentleman at Computiverse was very professional and accommodating from the start. I made contact because I thought I lost pictures on a memory card... Only to find out the pictures never actually saved (lol). Nonetheless, they explained everything and went out of their way to make sure I understood the process and results. If I have any additional tech needs I will certainly bring my items here. read more

ran a few virus prog on my laptop. said it had viruses. will also fix underlying conditions like windows updates working. owner called and said he would take care of it personally. computer is almost ready to be put to bed but it is an old favorite. is also going to fix a hardware issue with the fan for parts while he has it. read more