Todd was very quick to reposed to my service request and was able to come out to make repairs to…read moreour pool equipment in 48 hours. The man is extremely knowledgeable in his field with all things pool and pool chemistry. I have done my best to have a more than basic understanding, especially on the water balance end of things, and using the saturation index. While I am not always great at the constant upkeep on my pool and chemicals, this is something you know he excels at and it is the best system for maintaining your pool. He was also very educational and was sure to take the time to make sure I understood everything up front. He made the repairs quickly and at an affordable cost, all things considered, with just how high maintenance pools are. If you are in need of pool repairs, or not conformable at maintaining your own, I would highly recommend giving him a call or sending a message.

Todd is a very competent pool tech. His knowledge was evident when converted my old pool controller…read moreover to an internet based controller. The lights are so much brighter, colors are more vivid, themes and schedules are so easy to use. Beyond all that Todd took the time to explain all of the features and functions in a very relatable way. I would highly recommend Beyond Blue to anyone needing an amazing organization to take care of your pool.

Updated review: have been a loyal customer since 2018…read more Service remains excellent and my pool has been humming along since I hired Dustin and crew to overhaul and update multiple components (pump, filter, valves, etc.)

We've used Baker Pool Service for 5 years now and Dustin is the best! He takes his company…read morebusiness reputation and excellent customer service very seriously and his integrity and honesty is much appreciated. Their service is thorough and he employs responsible, knowledgeable, and friendly workers. He always responds in a timely manner and I've referred him to several people. I've heard many stories from other people and it seems there's an abundance of other unreliable companies out there with some unscrupulous business practices. You definitely won't have that problem with Baker!! Always A+

Happy customer here. After some research and identifying my…read moreissue. I reached out to a few companies for a quote to replace the shaft seal on my pool pump. James replied in a timely manner and gave me a price that seemed fair for the work and was still very competitive compared to others that wanted to rob me for a 30-45 min job and some minor parts. Jason the technician gave me a heads up he was coming and did a great job with the replacement seals. Nice to see there are honest people out there doing great work at a reasonable price.

Really quick replies and really affordable prices. Joe is fast and friendly and knowledgeable.read more

This is an update to our review of (AZ POOL 360), Melissa was prompt in responding to our review,…read moreit seems they never received our voice mail due to a technical issue with their phone company. She was happy to address our concern the the Hayword controler and scheduled the business owner (Joe) to come on site to look in to the issue at no charge, Joe was prompt in arriving, took his time to resolve the issue, and while at it he provided us with what you might call a (Pool 101 school). Hence, we're revising our previous review to 5 stars to reflect the excellent and prompt service we received from this local business (AZ POOL 360) this morning, we do highly recommend them. As for HAYWORD POOLS, the manufacturer of the equipment, we still stand by our previous rating and comments in regards to their atrocious customer service, we're still waiting a response from them for over a week now.

Joe Bell came out promptly to help me get my Pentair VSF Variflow pumo and Aqualicic controller set…read moreup correctly. He was knowledgable about the limitations of getting two different brands of equipment to talk to each other and was able to program a practical work-around. Joe was efficient, smart, personable and charge a fair price for the service call. Would totally use him again.

Perfection!! Quick to respond to request for service. Called on Monday. Came out Tuesday for…read moreestimate,job completed by Thursday!! I needed tile cleaning which require pool draining. Kenny and Matt did an excellent job. Professional yet personable. Would hire this company again in heartbeat if I needed any work done. Thank you also to Chad and Jason for for quick responses for service.

Apparently ensuring appropriate water level for a pool is too much to ask. This company will…read moreperform a weekly substandard service, and will refuse to take ownership on the simplest of tasks. We have had a dirt pile in the corner of our pool for over 3 weeks now that has not been cleaned (I have photos with time/date stamps). Our pool level has been way too high for 6 weeks causing the pool to leak through the top and causing damage to our travertine and surrounding trees and plants. Checking the pool level and auto leveler is NOT a part of their service we have come to find out. Which in the opinions of 3 other companies, is routine maintenance. This is a shame as we loved working with Kenny when we first moved here a few years back. Once Kenny left, our services from this company have been on a down hill spiral. The pool equipment has had a leak for quite some time now which could have been easily identified by any pool technician that performs routine maintenance. This company is not recommended.

Bought a new house in Gilbert with a pool that needed drained, de-calcified, refilled and…read moremaintained. Called multiple companies who sent people but didn't follow through. Called Juan Friday, he came out Monday, sent someone to turn off the system and clean filters Tuesday, sent someone to drain Wednesday, sent someone to de-calcify and pressure wash Thursday, filled overnight, and came back himself this morning to put in startup chemicals and get us back in the pool by the weekend. He set a schedule and kept to it, which I really appreciate. His prices are competitive and he's very responsive. 5 stars.

I hired Juan to clean our tile, drain the pool and power wash the pebble tee to remove the calcium…read moreresidue after cleaning it off. The calcium levels in the pool were very high and it was time to get calcium buildup off. I called and he came by with his employee to give a quote quickly. They were friendly and professional on this day. On the day of the cleaning they arrived 1 hour late and the 2 workers began to clean the tiles. They took about 45-60min to blast my 40x20 pool- it was very fast. (previous time it took them 2 hours) They wet the tile down when they finished and sprayed down the sides with power washer. They were in/out of my property gate in about 90 minutes. I noticed when they power washed that the tiles were not sprayed just the pebbletec. They put the hose in the pool and left. The next day I noticed there was still a white haze on the tiles (which can't be seen when wet). I called Juan and asked him to fix this and he said they would. It was over the weekend so they came back Monday to make it right- which I greatly appreciated. Juan supervised the work this time and the tiles looked better after the second round but there was so much of the dust/debris in bottom of my pool now and I had paid $300 for them to drain it and have clean water and filters and now both the pool and the filter/pump was filled with junk. They had me run the vacuum and then they came back a few days later to clean out my filter pump, which left a huge mess all behind it when the debris drained from my pump. Ever since this happened, we have been having a lot of problems with the pump sucking in more air and shutting off unexpectedly. The skimmer baskets will suck the water down below water level and make loud noises- this never happened prior to them draining my pool. They fixed the air being sucked in when they came back the second time by trying to bleed air out of the lines but it just happens again after running the pump for several hours. Juan told me the pump had a bad seal but it was just replaced in November and we never had issues with it until they serviced the pool. I think what bothered me most was that we went to use the hot tub about 10 days after they serviced the pool and the hot tub light wouldn't work. So I called Juan to see if he could come back to troubleshoot the light not working and he got very angry on the phone with me telling me he "didn't like my attitude" and he was extremely defensive and started yelling at me. He refused to come back out and take a look at the problem, saying it was working when he left so the light must have just burnt out. We had paid them to change one of the main pool lights when the pool was drained and when the pool was re-started the hot tub light was constantly flashing through the light cycles and wouldn't settle on a single color. After I synced the pool lights, the hot tub light then would not work /come on at all. I called Juan to ask him to come and see what the light problem was- I figured maybe the wiring is loose or perhaps I am not syncing it properly? But early in the phone call, Juan got very defensive and verbally berated me and then raised his voice and started yelling at me. At some point he said we "should part ways" and that "he didn't want to do business with me" and then promptly hung up on me. THE WORST SERVICE and treatment I've ever received. The irritating part is that he wouldn't even let me explain the problem but was very defensive about everything. I can NOT recommend this company. Look elsewhere. I don't know if it's because I am a woman or if he just got angry that I was wanting another thing on the job made right, but either way- I won't be able to hire them ever again after being treated so rudely and with such disrespect. These problems only came after they did the work.......

Greg gave me some fantastic advice for my pool and saved me thousands of dollars. He is honest,…read moreprofessional, and friendly. Highly recommended.

Best pool service in Tempe by far! Greg is attentive, honest and knowledgeable. Him and his team of…read moretechnicians are very communicative and provide the best service. If you are looking for stress free service, and honest advice on your pool needs I would definitely give him a call!!

Showed up on time. Was very professional and polite. Came prepared with needed equipment. Left…read morethe work site clean.

We've used Hayden pool services for about a year now. And every person I've came into contact with…read moreis extremely nice and willing to help. We had a glass break in the pool and they did whatever they could to get to us as fast as they could to take care of it for us.