Called for quotes on tire install, state inspection & emissions. I made note of the total price…read moregiven on the phone prior to bringing my vehicle in. Upon pickup, total price changed & my vehicle "failed" inspection for front brakes & rotors. Unfortunately for me, 3 months later I find out my brakes & rotors were within legal limits & should've passed during a routine oil change/ tire rotation. This business does not conduct themselves professionally or legally & doesn't take accountability when need be.

They are crooks. Friendly but will find anything upon inspection to charge you for. Unnecessary…read morecharges but will smile while they cheat you.

very honest. quality work. fair prices . brake work was top notch.joe l from Brentwoodread more

Best service station in the south hills. Thorough descriptions of diagnoses, solid work,…read morereasonable prices, and they don't try to fix it if it ain't broke. What more could you want? 2 thumbs up. And 5 stars.

Friendly, fast and fair. Highly recommended! A local…read morefixture for some time, I'm lucky to have this shop so close to my home.

New to PA and had to find a place for my safety and emissions inspection. I called another business…read morefirst, but they couldn't get me in for two weeks. I called McKnight Auto and they told me they were "first come, first served", but were already full that particular day. I went in early the next day and opted to drop my car off vs waiting since I had a ride and there were a few customers ahead of me. After receiving their call that my car was ready and passed all inspections, I went in to pick it up. They charged me exactly what was quoted on the phone the day before and we had a nice chat. Friendly staff and seem to run an honest and ethical business. My husband took his car there as well after the good experience I had. He was impressed as well. We'll be taking our cars to McKnight Auto going forward.

Don't waste your time getting your vehicle fixed here. He will hold your vehicle hostage and act…read morelike he's working on it. He has a nasty attitude, very unprofessional, talking in circles and fast....I wouldn't let him work on my kid's bicycle. Run...and don't look back. He's a fraud!!!

Extremely rude owner! Went to fix leaking tire and was asking if they have 5 minutes to fix it…read moresince it was 4:55pm, considering it's closing time I was being really nice hoping they will help. The owner came at me yelling with attitude telling me how I dare to talk to his 12 year old grandson like that and telling me that they can't help me with my car. The guy look like he is ready to fight with the wrench in his hand. The thing is I was not even talking to his grandson but the lady at the front desk, his grandson just happened to be there. Don't go here even if your car is running on 3 tires, if they guy will be in mood I believe he has the courage to use the force! Unreal!

Customer service tip: much better to simply say, "only cars before 2020 need echecked". Not…read morenecessary, SIR, in the first bay, to be a condescending jerk. ​​​Pretty sure Customer Service is important even when just trying to have your car echecked.

I mean, I can't say anything bad about this place. Every time I've pulled up to get my vehicle…read morechecked I'm always ushered in right away. If I'm waiting there is usually only one car ahead of me. These people have always been fast and friendly. One time they gave me a new gas cap and retested me when I failed. They have always been pretty awesome to me here. I can't complain! Today I had one car ahead of me. I waited at most, 3 minutes. Total time spent was probably less than 10 minutes and I was out the door with a passed letter!

Would not recommend…read more I've been a customer for over 10 years, but the quality has gone downhill since the ownership change. Too many problems to list, the latest being a tech leaving a large stain on my headliner during service.

Rear brake pads and rotors cost much less here than at the dealership. Very pleased prompt…read morescheduling and service.

Rick's Auto is a great place to take your car. Rick and his staff are very knowledgeable and will…read moredo whatever it takes to diagnose a problem. I have not had a bad experience there yet over the many years of service to my vehicles. They always answer their phone or call you back when you leave a message. Communication is excellent. Rick also has very reasonable repair and labor pricing. The only downside is that his parking lot is very small and it's often difficult to fit your car in there for an appointment. Call ahead and make an appointment before stopping by as it seems like his "walk-in" business might be very limited.

Moved from Alaskas and registered/titled vehicle but didn't realize I only had 10 days to complete…read moresafety inspection. Talked to Rick the owner and he was understanding and worked me in on a busy Friday for him. He was friendly and you could tell he really cares about his business and his customers. I'm grateful and I'll be back based on this interaction.

A Amazing, Wonderful , Family run business in Jefferson Hills. Everyone is family ! Help you with…read moreeverything , if something a maybe they get you a Answer ASAP permits. Only one not working family member is Todd's princess. LoL. They go above n beyond!

As a long time customer, I really appreciate the service reminders Knoll Automotive sends. it's a…read moregreat reminder to stay up to date on maintenance or warranty work and they make it so simple before something is forgotten and is in need of repair!!! I also love their travel check service. I have piece of mind knowing they have checked the vehicle prior to a long trip!

Noticed my roadster needed inspected. Called Rick and he got me in next morning, no problem…read more Courteous and professional service with a smile.

We had a rear bumper that had to be replaced on a 5-year old Hyundai. Two other shops quoted $1,500…read moreafter barely looking at it. Norm took the time to research for used bumpers in the area and found something that worked for under $800 (two pieces, including labor). It looks great and you would never know it's a replacement. I highly recommend Norm Weiss for quality work, reasonable prices, and excellent service all around.

I would not recommend this place to anybody they did work on my Ford F-350 the guy who did the work…read moreon it looks so high that it wasn't even funny I asked him several times if he toorque my lug nuts and he said yes well on the way to Texas my lug nuts came off caused me 2,800 in damage when they got back talk to the owner and he said he would make it right four months go by I kept going over and they're just blowing me off so I guess the civil lawsuit would be the next thing

i go there frequently once in a while you get mechanics that dont seem to give a shit it s…read moreunfortunately in this business part of the vetting process but i used to be a mechanic and the people he has working are top notch i would recommend going there they are pretty thorough they have some good mechanics found a few things on my car that i didnt see the more you there the better they treat you say what you will i think they are professional and they get the job done period