Went this morning, tech started swearing because he stripped my oil plug. Told me if it leaks I need to go to a full service place. Well, 3 hours later there was a substantial leak and I had to drop off at a mechanic today. The fact they knew it was going to cause problems but they couldn't help means I won't be spending money here anymore. Such a shame read more

Got my oil changed here for the first time. Staff was very courteous and respectful. They were also very efficient. I was in and out in less than 10 mins. read more

So you wanted proof... Here it is... Remember this call may be recorded. So... here we are, you have the proof you demanded as does anyone who hears it. read more

West View Express Lube - He infact does have the whole recording in his possession. - Oil Change Stations Near Me - Pittsburgh, Pennsylvania

I had an absolute awesome experience! I had passed this place a trillion times and decided since I had gotten a new vehicle to do a new thing and try this place out! Boy am I glad I did! Terry, Randy, and Joe were wonderful. Since I had a new car and this was my first oil change I didn't even know what grade of oil the car took. Randy was sure to tell me right away and made sure all of my other fluids were good. He checked my tires and made sure I had the air pressure I desired, which was my deal maker! (as a side note, the tire recommendation was 35psi as a minimum which most places only do the minimum. I asked for 40 so that my ride was more firm and he obliged with a smile) I love their personalities and the fact that they are local guys serving the community. I was in and out quickly, and even got some tips about my brakes (because they were squealing). I am so mad at myself because it took me so long to go to Randy's but I'm glad I did! read more

West View Express Lube - First oil change for Velvet! - Oil Change Stations Near Me - Pittsburgh, Pennsylvania

I trust this place, very local very clean and very good folks who work there. I would rather have work done for me by a good locally owned place than a chain staffed with kids who would rather not be there. read more

West View Express Lube - Randy's oil change a place I trust in Kmart plaza in West View plaza - Oil Change Stations Near Me - Pittsburgh, Pennsylvania

Nothing bad to say. I was in and out in 10 mins. 2 guys checked all my fluids and air pressure, changed my oil and filter, and boom done. Can't complain and will recommend. Oops already did. read more

We had an awesome experience here. I originally found this shop by requesting mechanic quotes via yelp (yea I didn't know u could do that either) Terry from Randy's Lube responded quickly to all of my messages and offered the best price. I had intentions on coming on Saturday but decided to head Friday evening since my bf would be with me. We got there 30 minutes before closing but terry and jay were still full of smiles and ready to help. Not only did they change our air filter, they also checked all the fluids, timing belt and some other things on the car. We also had other basic questions and they were happy to answer all of them. Also, after hearing we had too much air in the tires, terry took some out without us even asking. Seriously what shop does all of this a few minutes before closing on a Friday This was an amazing experience and I recommended this shop to everyone. read more

Awesome place to go only took 10 minutes tops i didnt even have to get out of the car and reasonably priced as well. The two workers were so nice and very polite too! Deffinatly would go back read more

Went there today for the first time to get my oil changed. I was so impressed! Everyone there was super sweet and helpful. Definitely will come here again! read more

When it comes to car repairs, even the most basic of services get me frazzled. My past two vehicles were leased, so oil repairs were always covered at the dealership. However, I no longer lease and finally needed an oil change. I immediately turned to Yelp when I seeking a reliable place to get the work done. Randy's was the only auto repair shop that I found with all five stars! That, combined with great reviews, sparked my interest. I called Randy's earlier in the day (a Wednesday) to find out if I needed an appointment. I'm pretty sure I spoke with Randy himself. He was extremely friendly and noted that no appointment was necessary, unless they were going to be doing other work on the car. He also noted that I could wait in the car while they did the work. They are open until 6p and he noted that the car they'd take would be at 5:45. I headed out of work a little early to get to Randy's that same day. Upon arriving, Randy greeted me with a huge smile and warm, friendly attitude. This guy is the real deal - no BS. I pulled into the bay (there are two) and Randy checked my lights, then proceeded to start the oil change. Randy had me in and out in about 25 minutes. It took him a little longer than usual to get the oil changed due to a metal plate underneath my car. I appreciated him giving me the heads up that it would take a little longer, but I really didn't mind. Wednesday is ladies day, but I guess he gives the special to everyone. Total with tax for a non synthetic oil change came to just $33 and change. I will definitely go back here in the future and would highly recommend Randy and his staff to anyone needing basic car maintenance work. read more

I don't even live by this place anymore but will drive out of my way to keep going here to get my oil changed. It's usually the same guys, super friendly and professional. You can tell they take pride in their work and are honest. It's always nice and quick too, even if you have to wait in line. I try to go to local places vs chains as much as I can and I definitely recommend giving them your business! read more

I went to West View Express Lube on Saturday. Yes they were very nice to me as I got my oil change. When I got home I reviewed the receipt and other than the oil change they had items checked off they did not do. On Monday I called, the person who answered the phone basically said the guys had a long day and were tired. I told him I don't consider that an excuse. He got very angry and said was the oil change done if so isn't that good enough, even though tire pressure etc was included ( which they did not do ). I asked to speak with the manager , he said not only was he the manager , he was also the owner. Here is the best part, rather than making it right with a sincere apology he told me never to come back again. I believe how you handle situations is what makes you a professional, I read these reviews and what I think is people don't realize they are not getting all the work done they are paying for. read more

Best oil change shop around. The guys are nice and honest. They explain everything they're doing to your car to give you the best driving experience. The best part, it's all done right in front of you so there's no guessing. You know exactly what's going on. It's a well run shop. read more

They do a thorough job and are very professional and pleasant I was there first thing Saturday morning and they didn't want to be there but made the most of it and were courteous read more

This place really is as good as it gets. I got there a little late, but they stayed open and took me anyways. 15 minutes, and done. Very thorough, even though they were technically off the clock. I had a few minor things wrong with my car underneath, things that had shaken loose that would occasionally cause part of the plastic behind the bumper to drag. While they were under the car, they fixed it, free of charge. For doing such a good job, first few rounds were on me (via a well earned tip). As long as I'm living in the North Hills, I'll never go anywhere else. read more

My handbrake was out, they were able to fixx it! Thank you guys! I heard Marla was a trip!

Terry and Randy were very friendly and helpful. Explained everything they were going to do and told me right up front the price for oil change after tax. No gimmicks. Randy for a huge rodents nest under my hood, called me over to show me and gave me a few tips on preventing that happening again. I was in and out quick and much better experience than other garages I've been to. read more

The recording is a JOKE! Now that Randy's gone, DON"T bring your car there! Terry knows NOTHING about cars! He'll have to hire people he assumes knows how to do oil changes! read more

Everyone who worked there was professional and friendly unlike many other places. Great service. Highly recommend.

All the guys that work here are amazing! Good listeners, honest, and friendly. They are very considerate and thorough with checking the oil and filters. It is refreshing to see a business last so long. read more

These guys were great - very personable. I had three guys taking care of my car and they were all very knowledgeable and very informative. I was in and out in 10 min. The guys were joking around with my 7 y.o. son and BS'ing with me the whole time. It was so nice to go to a place where the employees were a pleasure. I will always go to Randys from now on and will certainly recommend this place to my friends and family. read more

I've gone to Randy's a number of times and I can't say enough good things about these guys. Highly knowledgeable and they treat their customers with the utmost respect. I most often see them for oil changes but have been in as well for other general maintenance. Service is always super fast too. Like your own personal pit stop crew! They take super good care of me and my car. read more

Randys is a great and trustworthy local business.. After some horrific experiences at "chain" establishments, randys is refreshing.. They really seem to care about doing quality work.. I like that they start a service record with you.. It shows that they beleive in their work.. Most importantly they are fast.. You can get in and out of there in 15 minutes or less every time.. I was happy to see that this location was open again under new ownership.. These owners do it right.. read more

Pulled in for a lube job today after reading the reviews here. I was in and out in less than 15 minutes with no appointment. These guys completely exceeded my expectations in every way. Randy and Terry are not only complete professionals but they have somehow created a different kind of customer service experience. It's hard to put into words but from the time I got there I was made to feel like my friends (that knew what the heck they were doing) were working on my car as if it was their own, instead of going to some anonymous chain. Anyway, I'll be going back there, and so will my family as long as I'm driving. Highest possible recommendation. read more

All the previous reviews are correct! Randy and Terry are the best. They treat me like a friend instead of just a customer. They are professional, knowledgeable, fast and friendly! Don't hesitate to get your oil changed there! Once I found these guys, I won't go anywhere else! read more

These guys do a great job and are very friendly. Got me in and out in about 15 minutes. I've been here twice now and I'll be back in the months. read more

Great people, great service and great price! Can't beat em. Never considered about being ripped off. Very detailed in how Randy works. Great place. read more

Great service, communication and price. Convenient, too! Will be going there for all my oil changes. Thank you!!

This business does a great job at oil changes, which I have experienced for a year or so now. However, my experience with repairs they have performed (Brakes and Transmission/Motor Mount), have not been so good. So, use them for your oil changes but I would definitely leave the repairs to Service Shops, that have facilities and Techs that are better suited for that type of work. read more

Great, local place with a very, very quick and thorough oil change. They also check your tires, fill your washer fluid, etc all for free. All this for less than most of the other places. I have been there twice now and won't go anywhere else. I'm actually happy to see there are other services provided and plan on keeping that in mind for the future. read more