Called but they weren't able to help me but gave me a directed me to a person that could! They were friendly and helpful!

They are absolutely horrible and provided the worst experience I have had in my 20 years of owning cars. I drove my vehicle to them for an inspection, and afterward I was given only two options: either pay to have my vehicle TOWED at my own expense, or spend thousands of dollars on repairs with them. The reason my vehicle could no longer be driven was because they broke a part of the brake system while working on it. What was even more unbelievable was that they refused to accept responsibility for the damage. I simply asked them to fix the part they had broken and return my vehicle to me in safe, drivable condition. They eventually repaired it, but I was still charged for the repair of the part that they had broken. Based on my experience, I strongly recommend staying away from this place. I also find many of the positive reviews difficult to reconcile with my experience. read more

They are liars who like to pick and choose who they service... I came in for repairs, they told me they were unable to do the repairs because the frame of my car broken. I knew that was a load of BS. So, I took my car to another repair shop where they had no issues completing the repairs I wanted. There was no weak excuse of broken frame, the repairs were just done. In fact, they knew the car was in very good shape for its age. Unlike Strother Bro's. Who did not want to be bothered. I'll keep this quick since you have already wasted enough of my time. Yes, this was the correct business. I keep records of my car's repair history. I still the "inspection report" and the texts I received from the staff saying they could not service vehicle because the excuse they pulled out of their arse. read more

I had been a loyal customer for nearly two years specifically because this is a veteran-owned business and I wanted to support them. For a repair on my 2017 Toyota RAV4 (replace both front lower control arms, front brake pads + rotors, and one front caliper), they quoted me $2,846. I then received a quote from a long-trusted family mechanic for the exact same work about $1,300. Extremely disappointed. This level of pricing on a repeat customer feels like taking advantage. I won't be returning. read more

If I can save one person from having to experience this company, this review will be well worth my time to write. Confusing shop policy and bizarre behavior from the owner. Took my car in for an inspection, my rear tires are worn and need replaced to pass but for some reason Strother Brothers was unwilling or unable to change my tires. They stated that the tires weren't the "standard size", it's an aftermarket staggered set but they fit my model with no adjustments. I've had them on for years with no issue and confirmed on forums that they're appropriate for my model. I purchased the car from a bmw dealership with the current set on it. BMW sewickley had no problem passing my car with the current set either, but Strothers told me they were unwilling to take on the "liability", which leads me to believe they probably have bad insurance. I've never experienced a shop that wouldn't replace tires on an existing set before. They charged $237 in diagnostics just to tell me that they won't replace tires on aftermarket rims. When I went into the shop to ask why they couldn't change the tires the owner emerged from his office and instantly became super defensive. He wasn't able to clearly articulate why exactly his shop couldn't put new tires on the existing rims, he started mumbling something about a risk to the drivetrain and transfer case. Unsure how it would be their problem either way, like I said the set fits the car and BMW certified dealerships haven't made an issue of it. They likely have cheap business insurance and a misunderstanding of how it works and what they're liable for. Or maybe they just wanted to get money for diagnostics without performing any of the actual repairs. The owner also boasted about his military experience and "$5 million dollar building" unprompted, as if either of those things have anything to do with my car repair. He used condescending language and threatened to upload the lobby video of the interaction to his social media?? I guess he needs to validate his embarrassing behavior to his 228 Instagram followers. What are you 15 years old? You're gonna try to shame a customer on social media? Grow up! Very strange and unprofessional behavior. He said if I left a review he'd be happy to "tear me a new one" in the response so I'm sure that he's going to respond to this; he appears to be extremely insecure. I see plenty of other reviews mentioning your poor behavior so maybe you should do some reflecting. You're in the service industry, act like it. I'd expect more discipline from a military man. The best thing about my experience with Strother Brothers is that they had a availability at any time any day of the week, apparently because the rest of the community knows better than to give them business. The shop was a ghost town. Edit to respond to the owner: the stock rear tires for my spec are 245, not 225. 265s are perfectly acceptable for my spec. They passed BMW's 101 point inspection no problem. You didn't once try to handle anything professionally. You instantly became super defensive. You don't even know what size tires are appropriate for my car, but I'm supposed to try to have a conversation about why mine are unsafe? You're a total clown. They also over torqued my wheels, likely out of spite and refused to do anything to anything about it. They told me not to come back so I'll need to file with the local magistrate. The owner is short-sighted and seems determined to be as unethical as possible. read more

Too expensive they replaced a 5 foot brake line and it cost me about 500.00 . I called and spoke to Matt and he said it was 150,.00./hr

I feel sort of dumb for relying so much on my dealership or Firestone for my vehicle repairs over the years, and glad I stumbled on a referral for Strother Brothers. They are honest, with open communication and fast service, with of course, reasonable prices. They accommodated my need to leave my vehicle a few extra days as I was out of town. But when I come back for more service, they also have a nice waiting area as well. read more

Terrible experience. These guys are awful. Took my daughter's car in due to overheating. They send me a bill for over $2,000 for a bunch of items completely unrelated to the overheating issue. I had to come in and talk to them to ask "what about the overheating issue?" They finally at that point talk about the original issue. Well, I pay them over $2K, and the car still has the overheating issue. So I bring it back in and they tell me I will need to pay them $130 for a diagnosis! For an issue they had already supposedly "fixed!" So I end up paying them over $500 to (hopefully) fix the issue. When I mentioned to the mgr that the cost was high, he gave me nothing but attitude back. I would avoid this place at all costs. Incompetent, dishonest, and bad attitudes. read more

I had my inspection, tires rotated, alignment and front struts taken care of. It was done professionally and in good time! I think the price charged was reasonable for everything done. I highly recommend Strother Brothers for your car service. read more

friendly and superior service! Great communication. Easy appt setting. First visit exceeded our expectations!

I took my VW in for a wiper motor repair and the service was great. Don't go to the dealer - this is the place to go. I borrowed their shop loan car and it was super safe, clean and convenient! Kevin follows up after your service to make sure you are happy - who does that ! The shop has a waiting room like no other shop. Check it out. Tell Matt Karen sent you in and you get a complimentary car air freshener . read more

family owned veteran business outstanding service and very personal able folks. I highly recommend this business for many reasons to include honest repair service and efficiency. they never make you wait for appointments. I had a truck that was operating with high temp light and a shop in Cranberry told me it needed a new engine so I took it to Strother bros and the assessed it and it did not need an engine. simply a false light and after pressure testing revealed a leak on reservoir only. additionally they have been flexible on moving appointments and always accommodating. read more

Strother Brothers kept me notified of what was going on with my car and when I could expect it to be done. when the parts were delayed, they offered me a rental car. The guy out front is very kind and personable. My only suggestion would be that your technicians wear gloves inside the car or when finished, wipe the interior down. I had a lot of greasy handprints in the car and had to clean the interior. I definitely recommend. read more

Oil change and state inspection done in 45 minutes!!! I don't take my car anywhere else. Great people and great service.

I needed an oil change and state inspection so I decided to try Strother Brothers in Valencia, PA. They were fast, seemed very competent and had fair prices. I was very impressed that they send you a text with all the inspection results while you are in the waiting area. They then answer any questions you may have. Very friendly people and very comfortable waiting area. I highly recommend this business. read more

Got my vehicle inspected and received timely feedback on recommended repairs and was offered a fair price. Took pictures of all areas of the vehicle where they recommend repairs. Veteran owned small local business. Will definitely be using and supporting them in the future. read more

Immediate reply to my email for appt! Very personable, efficient service! Matt at front desk is helpful and friendly! Service was done quickly and everything was explained to me thoroughly! I will go to this venue for future vehicle service! Anna C. - Mars PA read more

Technicians were wonderful! Dealership couldn't even look at our vehicle for 8 days. Strother Brothers got us right in and back on the road which is wonderful since we only have one vehicle. read more

Please Please if you have any car issues or just need a inspection, or etc. This guys are honest, professional and they have the most advanced technology to keep up with service records, and purchases. I couldn't have picked a better company to service my jeep, I'll recommend this company any day! read more

Great experience for oil change and tire rotation!! Kevin's and his brother are amazing!

I took my car to Struthers auto service in Valencia, Pennsylvania for an oil change. I was greeted by the owner, Kevin Struthers, and he said he could take me immediately for the oil change. He had me sit in the lounge and enjoy the flatscreen TV while he did the oil change. At the end of the oil change I got a print out of my brakes, my oil level and other fluids in the car. It was a pleasure to take my car to Struthers in Valencia Pennsylvania, he far exceeded my expectations on what an oil change should be And at a fair price. I highly recommend Struthers auto service in Valencia for all of your car needs. Art read more

We are very impressed with the Strother Brothers shop. They seem honest, trustworthy and reliable. We had our car in for tires and alignment. They walked us through the steps of their assessments and showed us pictures and explained norms. Reasonable prices made us very happy! They are attentive and friendly. We like them. I would recommend trying them out. You won't be disappointed. read more

Took my car in for a inspection & oil change. Did a nice job & they did a quick cleanup on the interior. Will definitely be back.

They were very friendly and fast n went above and beyond for me. I plan on taking my other vehicles to them also.

Awesome, fast, efficient and very knowledgeable and skilled. These people are expert techs and their prices are fair....plus they're honest. read more

Was very tentative about how they got the service engine light off. But it seems they were right. Great job

This place is the REAL DEAL! I moved to PA over ten years ago and got caught in the PA "License to steal" auto inspection program, where garages with "PA Inspection Permits" inspect your car for mechanical and emissions issues. When the car/truck "Passes," they put the state mandated "Inspection Sticker" on your windshield. This yearly sticker makes it legal to drive your car on the road. Many repair shops use this state mandated service as a chance to sell all sorts of expensive repairs that you may or may not need. I experienced this sketchy behavior at several car dealers and chain and independent repair shops before being directed by a friend to Mel Aiken's "Aiken Auto Body" repair shop. Mel not only will tell you if you really need a repair, as he did after a car dealer told me that we would need three parts replaced and quoted $800 for repair of the three items needed to pass inspection. When I took the car to Mel, he told me that two of the three repairs were unnecessary and he did the third for half the price quoted by the car dealer. He and his staff do repair jobs properly and charge for their work fairly. I now take all my vehicles to him for all services that I cannot or choose not to do myself. He and Dave have always made the repairs we needed and stand behind the quality of their work. read more