Although customer service experience at the location has been pleasant, the overall experience…read moredealing with this company has been detrimental due to their abusive corporate decisions. In the course of 2 years, company decided to raise my agreed rental rate 3 times for up to 50% more than initially agreed. After confronting the manager, I was told this is out of their hands since corporate decides when and how much the rental increases occur. Instead of moving my business elsewhere, manager offered a smaller unit at a much lesser rate, taking into account that "rate will not increase for at least a year and even if it does, increase will be marginal". Trusting this company I decided to go ahead with the downgrade. To my surprise, less than 4 months later I receive ANOTHER RATE INCREASE NOTICE!! This time the increase would be for more than 50% starting next month. This increase like all the others happen for NO JUSTIFIABLE reason. As expressed by many others, this company has a long history of PREDATORY BILLING PRACTICES. They purposely wait for you to be settled with your storage to increase your rates, not by a marginal amount but increases of over 50% of your agreed rental agreement. I appealed this with their superiors in writing but they failed to even respond. I am now in the process of starting to take legal action against this company and needless to say I recommend everyone to stay away from this corporation completely!

This place is garbage. First the pics are fake on Yelp. It is far from clean. It's completely nasty…read moreand disgusting. They increase the rent by 40% every 4 months. They tell you to move to a bigger unit to lower rent then 4 months later it is increased. The elevators work occasionally. The temperature control doesn't work. It's very dim in the building in certain areas. There is never carts available and trash is always lying around. I wouldn't waste my time or money. They make the front lobby look nice but the rest of the area is nasty and outdated. It's not a safe area. Pick a newer storage place. There are so many nearby.

I came here to do a fax cuz. A 2 faxes, and it was only a dollar. 's a tax so that was exciting for…read moreme. The lady was really nice and helpful. Ups is more expensive.

I use a couple of storage units at the Calvert Storage location in Owings. I've been using one…read morelocker for around a year. The other for 10 or 20 years. It's been a while. While trying to get dupes made of the keys, having lost the dupes for booth units. I ended up also losing the original key to one of the units. The staff at the storage facility were instrumental in getting the keyless unit's lock cut (small fee) and providing me with two new locks (at about $8.00 each) since I had decided, by then, to start over with both my storage units. Long story short, I managed to lose both of my backup keys and then lose one of my originals and then the staff got me straightened out. --- Thank you staff ---.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

First-They could actually comply with the Americans with Disabilities Act (ADA), by having a…read moreworking elevator. Their elevator has not worked in over a month. So you if you want to take anything from the 4 story building, you literally have to carry it down the steep stairs, 18 steps per flight.

Didn't like it. It wasn't clean and they forced you to have insurance. Don't recommend it.read more

Thieves. Ignorant people working there…read more Liars. No customer service. Will never recommend or use!

From the owner: Friel Self Storage is located in Easton & Queenstown, MD…read moreClimate-controlled units, video surveillance, outdoor parking, and much more.

I had a last minute requirement for short-term storage of my entire home. I found the Upper…read moreMarlboro CubeSmart location through Yelp & am overwhelmingly pleased! Not only did they have the space I originally requested but, ON move in day, they were able to accommodate me with a larger unit (I underestimated DRASTICALLY). The two employees I spoke with from the original reservation to move-out went out of their way to not only make sure I had everything I needed but, also to make sure I receive the best price. I felt confident that my property was secure & will absolutely use this location if I have storage needs in the future & will recommend it to anyone, friend or stranger. Thanks 0577 CubeSmart (staff members in particular!)

CubeSmart Self Storage provides various storage spaces for your storage needs. I was impressed with…read moretheir truck rental. Truck rentals are offered free on Sundays. The cost of the rental truck is forty dollars. I was impressed with the customer service from General Manager LaTonia Grooms. Great place!!!