My previous review I had a bad experience, but I was wrong in my last review and I apologize the staff and management at for eyes are incredible people they're very nice and caring. I took things the wrong way and then I sat down with management and we work things out. Very awesome place to go to get glasses the staff and doctors there are caring kind and loyal best place to go to for an eye appointment. read more

I went in to have an exam and purchase glasses. The process was very smooth and transition through the office was perfect. The staff is very friendly and knowledgeable. I enjoyed my experience with this office. read more

I just recently purchased glasses from For Eyes in Gurnee. I received great help from Jasmine. Jasmine was very friendly and very patient, as it took me a while to make my choices. I would recommend this shop and Jasmine to anyone shopping for glasses. read more

If there is a negative star option, I will give a negative star! I started with liking the service from Jasmine and Tiara on my first visit, even though the Dr did NOT do his job well at all. I had to retest and negotiate with the Dr, who is over 80 years old, for my prescription. I was very disappointed after the first visit but decided to stay because those 2 girls were working very hard trying to make things right. I always look at the brighter side of the situation and be supportive. So, I picked my reading glasses and driving glasses on that day. When they messaged me to pick up my glasses, nobody remembered that I ordered 2 pairs of glasses: reading glasses and driving glasses. They only got the ready glasses ready. After a few weeks waiting, I had to call and ask about my other pair of glasses....... Long story short, it doesn't matter what reasons they gave me, I got a message saying my glasses were ready 2+ months later. Guess what, there were no glasses for me this time! Jasmine explained that the glass frame I picked was not available anymore. No explanation why did not tell me anytime earlier. But I checked other people's reviews afterward and seems like this IS one of their consistent problems. How Jasmine, the store manager, handles this issue is, to let me pick another frame. They will refund or charge me the difference depending on the new frame price. I was not happy at all. All this time efforts, hassles, and multiple trips to the store, (BYW, their store hours are not convenient for customers, not at all.) "it's not your customer's fault at all. The store masses things up. It'll be reasonable to not charge customers if the new frame they pick happens to be a higher price." ......... Eventually, she agreed. I picked another frame. It was not easy, because there were not many choices, even though they have a lot of frames, but those frames are very similar and nothing exciting. It took me more than one hour to find the frame I can accept. I thought that would be the end of the story. NO. can you imagine what can go wrong? They switched the frame that I picked. YES, that's what they did! I guess for the cost. The color on the inside of the frame legs is my least favorite. I wouldn't have spent more than one hour picking the color I hate the most. And the frame is much heavier than what I had picked. Weight is my number one concern when I pick frames. At this point, I just want to end this whole thing. I understand not to expect too much from a small business. A couple of days later, I called and asked for my prescription because the glasses are too heavy for me, and I must find another frame somewhere else. Jasmine said they can only fax over the prescription. I was waiting at my fax machine for quite a while, called a few times while waiting and was told they "have more than 10 faxes ahead of me". I called the next day, Tiara answered me "sometimes the fax machine does not work, I will check with Jasmine later". Called again, Jasemine insisted that she fax over to me 3 times. At the end she said to me "why not come to the store to pick it up?" Anyways, hope my story can help people make their decisions when doing their eye glasses shopping. read more

Cheap lenses!!!! Their best scratch resistant lenses are terrible. They scratch no matter how delicate you are with new cloths and lens cleaner every time. They are garbage, don't buy their product. Something you pay almost $400 for, should be resistant to scratching when you specifically ask for the most protected lenses .If you ride a bike and it's dusty out, their lenses will scratch. I urge you to bring your business anywhere else. read more

After calling THREE times to the Gurnee For Eyes in attempt to determine what my VSP insurance would cover (couldn't find me in the system, what is my id number? run-around); I kept my appointment anyway and brought them a print out of my insurance coverages. I was advised to go for contacts because it would be a better deal as they would give me 30% off frames. However, they do NOT give you any prices, rates, etc. It's like going to buy a car, all smoke and mirrors! So frustrating, I have been overcharged for "dusty" glasses 3 times over 6 years. This time I tried to be very proactive and get them to give me the information ahead of time, nope. They want to hold back until they have you on the hook! $313 for contacts? Plus glasses? Plus exam and fitting? For what a total cost of $800! No, I paid $50 for my eye exam and walked out, plan to contact VSP to complain. read more

Came to this location a couple years back when I lived in the area, I moved back this past month so I decided to make a online appointment. I got a phone call the day before to confirm the appointment, then I got a phone call two hours ahead of the appointment asking about my insurance because they wanted to "run it through", I gave it to them and they couldn't find it, they also couldn't find my history as a patient, and I found it all very disturbing and unprofessional. Why call me two hours before? Why do they not have my history in their system? I would suggest training the staff over again. read more

I made a purchase at another For Eyes a few years back. The experience was good enough. My wife used this location not long ago and had a great experience. I went in today with my prescription from my ophthalmologist and received a grunt type greeting from one 20 something and wax ignored by the other. She was busy making a call in a foreign tongue. I looked over their selection, tried several on, sat down at the table and announced that I needed some help with my purchase. If as my order and taken credit card number taken. I assume that when I get my email notification that my order is in (I won't be getting one of those phone calls) I will have to go in and fit the new glasses myself. read more

Exceptional customer service. Dr. Weinstein took her time and was thorough. She explained everything clearly. In the time of COVID the store took extra precautions to stay safe. Prices were reasonable and various options were priced out. Highly recommend! read more

Called the other morning, they fit me in the schedule last minute. The ladies up front were very nice and accommodating, the doctor was nice and very helpful. They had very good deals going on and I got a pair of glasses I really like! Great service A++ read more

I went into the store for an exam and I brought my son. We didn't have an appointment but the manager and doctor found s way to fit us in. First let me say this was amazing. I never had a manager work with my timing like this before. The doctor took the time to ask questions to understand me the patient. The doctor explained thoroughly what her next steps were and it was a breeze Now came for looking for a frame or frames that would fit me. The manager helped me and not only did she provide her opinion but asked the opinion of her staff which ranged in age giving me honest opinions so I do not look weird The experience was well worth the time and effort. I recommend people needing eyewear to visit them read more

the delays on getting prescriptions is really bad here. do not recommend getting glasses here unless you want to wait for at lease three weeks or longer. they never have an answer and when ask, the manager is condescending at best. read more

Avoid! Cancelled appointment with 5 minutes notice. Woman at the shop wouldn't even give her name. I was really disappointed both by the cancellation (which may well be the fault of the optometrist) and the attitude from the staff. Believe me I will never be back. read more

I had a unique eye problem (detach retina) and I never thought I would see again without having double vision. Dr. Weinstein helped make me see again with the use of prizms in the right lens. I can't tell you how awesome it feels to be able to see clearly after you thought you may never again. And with Patty helping me pick the right frames and getting the right fit, I see almost as good before the surgery. I could go on and on about awesome the care they gave me was, but you need to experience it for yourself!!!!!!! If I could give them 100 stars I would. Thank you both for making my sight a reality again. read more

The staff at this For Eyes location is very patient and friendly. I went in for a contact fitting and not only were they patient with me as I tried contacts on for the first time in my life, but they also kept me smiling the whole time. I've been going to this For Eyes for 2 years for my eye exams, glasses and contacts. Every time I've been treated so well and have always felt like they care about their patients. I'd recommend this For Eyes location without hesitation! read more

I would highly recommend coming here for an eye exam. I wear bifocals with an astigmatism so it's not an easy prescription to fill. Dr. Weinstein was very patient and her chair side manor was excellent. I really liked their selection of glasses and the staff was very helpful. Great service, I will definitely be coming back! read more

Dr. Weinstein is wonderful! Have been seeing her since I was a child when she was in Vernon Hills. Highly recommend her!

Lousy place. I walked into this store on the afternoon of March 21 with the intention of purchasing two pairs of glasses. I'm providing the date and time so hopefully they'll remember me. I was excited to go there because I had good experiences at a downtown location many years ago. I found the selection of frames to be stylish and service top notch. So I decided to visit the location near me. But the minute I entered the store, all eyes were on me, but I was swiftly ignored. I readied to open my mouth to say hello to the one woman closest to me who was looking in my direction. I thought she was about to greet me but she instead turned to talk to some clients who had been waiting. OK, fine. She's busy. They were there first. Maybe the next person will say something or at least acknowledge me. I walked further into the store. Still no greeting. Started looking around at the frames. Still no greeting. Heard new customers enter the store. They were immediately greeted with a hello. Decided to continue looking at the frames and see how long this would go on. I'm there a good five minutes, checking out the frames. I turned to leave the store. Still, no one opened their mouth. I took my business and my money elsewhere. I should note that I am Black. I draw my own conclusions from past experiences. But no person should ever walk into a business and not be greeted, even if you're busy and can't attend to that person right away. That's either a poorly run business with poorly training associates or it's something else. I was treated 100% better at the two places I visited minutes later. I will never go back there. P.S. The 1 star rating is undeserved in the year 2016. read more

I highly recommend Dr. Judith Weinstein, she is the best eye doctor in this area, 200% better than any other doctor I have ever seeing before. A few months ago I drove around with my 84 years old father looking for an eye doctor so he can get a new eye prescription and a new set of frames, and our first stop was For Eyes Optical in Gurnee. Dr. Judith Weinstein treated my dad with so much patience and kindness, that it got me thinking......Don't you want to be treated like that too? So, I told the doctor that in my 41 years of age had never owned a pair of glasses that I liked to were, mostly because I know that my eyes work in a weird way, and previous doctors were always super busy, and I always felt that they got all frustrated and got me the wrong prescription. So I asked her if she need it a carrier challenge, and she took me up on it, and got me an appointment as soon as she could. On the day of the appointment It took a few tries, and she had to see other patients in between, mostly because my eyes need it to relax. Wow! these are the best pairs of eye glasses I have ever owned, I have never seeing so clear in my life, I am so happy to have found Dr. Judith Weinstein. I will definitely will be coming back to her, and her team. I highly recommend them to my family, friends and to you. I forgot to mention, In the process of getting my dad's eyes checked out, we found out that he has Glaucoma, making it very hard for him to see. Well, my dad is also very impressed on how much improvement he gain with his new set of glasses. This is why I am saying she is 200% better than any other doctor around here. read more

I had an extremely thorough exam, most detailed I've had in years. Dr. Weinstein is fantastic!

Spent over $300 for progressive lens and can not use them. Vision is worse when I wear them despite numerous adjustmemts. A COMPLETE waste of my time and money. I am back to square one, and very frustrated!!!! Customer Service at this location is terrible, they have every excuse in the book. One technician told me that it may take up to a year to adjust to the lens. Are you kidding me? My wife got progressive lens from Sams Club and her vision was near perfect almost instantly. A complete rip-off!!! read more

Dr. Weinstein is fantastic. We moved from the Vernon Hills store to Gurnee, and she has gone above and beyond to accomodate my kids issue with finding properly fitted contacts. The optometrists staff is very nice and knowledgable as well. I'm really pleased and highly recommend these folks. read more

I would like to commend Dr. Judith Weinstein at Four Eyes in Gurnee for the excellent care she has provided me over many years. I have mono-vision contacts, and it is no small task to provide a correct diagnosis, but she has consistently been able to do so. I had her for my eye doctor and even followed her from her former location. Her current location is quite far from my house, but I consider it to be worth the trip. Moreover, even though my insurance does not cover services, I self-pay because I think that the care she provides is well worth it. read more

Dr. Weinstein, the optometrist, is phenomenal! My family has been going to her for over 20 years! She is a top notch, extremely caring professional! For Eyes also has a very extensive eyeglass selection. read more