Dr. Berkovich is the most complete doctor of optometry I have ever visited in my 73 years. He is…read morethorough, knowledgeable, personable and inspires complete confidence in the patient. He leverages the latest technology available to achieve the very best diagnoses related to glaucoma, cataracts, retinopathy and other eye related maladies. I cannot say enough good things about him. He absolutely inspires CONFIDENCE in his patients, and his 'bedside manner' (chairside?) is fantastic. HIGHLY RECOMMENDED!

My experience with Pearle Vision was extremely disappointing. I was prescribed the wrong lenses --…read moreI specifically requested bi-focals, not progressives -- yet when I tried to have the issue corrected, I was treated with disrespect and disregard. Instead of acknowledging the mistake or working with me to resolve it, I was repeatedly ignored and made to feel as though the problem was my fault. Despite paying $1,775, a 2nd appointment with them and again was ignored.. until I had to leave and my calls for assistance were not returned. The manager, Lana, failed to follow up after several requests, and when I called again, I was abruptly hung up on. I have since contacted the Better Business Bureau and Pearle Vision Headquarters, as I need my funds to go somewhere else for prescription glasses... How HORRIBLE is that !!! This experience has been both frustrating and disappointing. I would strongly recommend taking your business elsewhere, where professionalism and customer care are a priority.

I had a really great experience with the Optometrist. My issue is with the front desk staff and how…read morerude they are and unprofessional. Let me start by saying I read my insurance policy on my insurance website and then booked the appointment through my insurance provider saying this location was covered in my insurance network. I knew before arriving my insurance plan covered contacts and glasses. When I asked the front desk staff she looked at me and said "most people only get glasses or contacts so just pick out glasses as the best bang for your buck." Cool, so I pick out my glasses. As I'm doing so she pulls up my plan and tells me I have coverage for neither contacts or glasses. I try to explain to her that I work for a multi billion dollar pharmaceutical company and I'm definitely covered. I proceed to take out my company phone and look up my coverage again; where it tells me I'm covered. I look at my paycheck where I've been paying for eye insurance all year. I'm throughly confused. The two other front desk staff proceed to sing and mess around while I try to talk to the other women that thinks I came here with no insurance. The receptionist is the only person helping by calling my insurance company. After getting everything cleared up and experiencing what was the most unprofessional experience in a doctors office. I get my bill. Guess what I was covered for glasses and contact. Next time don't walk up to the customer and tell them that they are not covered until after you've called their insurance agency. Thanks.

Very pricy lesson. My wife and I both had appointments back to back. We paid well over a thousand…read morefor our all our glasses that day. My wife had to go for a 2nd opinion to an optomologist and her prescription ended up being wrong and had to reorder more glasses elsewhere for her. I did not like the doctor as he was not listening to me at all and said that's your prescription and it will be fine and rushed us out. He seemed like a know it all and pampas. I came to pick up my glasses and could not focus with either pair I ordered. The staff tried to clean the lenses and adjusting the nose piece but still was not helping. They told me to go home and try it for a week and they would call me to check up on me, but if they had to remake them they would not help me as it would still be the same prescriptions. NEVER got a follow up call. I feel like they did not listen to me at all during the exam and after. I trusted them and now I feel that I was swindled and the glasses are unusable garbage. DO NOT TRUST THEM. I do not want any communications with them EVER.

Excellent across the board. Very professional and helpful as I was picking out frames. Doctors are…read moreexcellent across the board and they take time to explain what is going on with eyes. Setting up a plan for the future.

I'm in the care of Dr. Battaglia for many years, and so is my entire family. She is very thorough…read moreand takes her time to provide the best service and recommendation, without pushing to any procedure unneeded. The collection of their glasses changed drastically over the years and I always find something I like. I definitely recommend this praxis to anyone with or without children.

I went into the store for an exam and I brought my son. We didn't have an appointment but the…read moremanager and doctor found s way to fit us in. First let me say this was amazing. I never had a manager work with my timing like this before. The doctor took the time to ask questions to understand me the patient. The doctor explained thoroughly what her next steps were and it was a breeze Now came for looking for a frame or frames that would fit me. The manager helped me and not only did she provide her opinion but asked the opinion of her staff which ranged in age giving me honest opinions so I do not look weird The experience was well worth the time and effort. I recommend people needing eyewear to visit them

My previous review I had a bad experience, but I was wrong in my last review and I apologize the…read morestaff and management at for eyes are incredible people they're very nice and caring. I took things the wrong way and then I sat down with management and we work things out. Very awesome place to go to get glasses the staff and doctors there are caring kind and loyal best place to go to for an eye appointment.

After cataract surgery which didn't give the results I wanted because I have irregularly shaped…read morecorneas, an ophthalmologist referred me to Lake Zurich Eyecare. With patience and a thorough examination, Dr. Pouyat was able to achieve a vast improvement in my vision using scleral contact lenses. One eye, which the ophthalmologist had declared a "lazy eye" that would never have clear vision is now as good as the better eye. I am amazed at the fantastic results! All the staff at Lake Zurich Eyecare are kind and considerate. Thank you Dr. Pouyat!

The phone number they have on their website isn't even in service. I've seen them previously for a…read moreregular exam, but when I need to speak with someone, the phone number will not connect.

Ok, this is not my Eye Dr. but they saved me when I was in a real predicament so they're getting a…read more5 Star Yelp review for outstanding customer service. I was on my way to WI from Indianapolis when my husband called to tell me I left my overnight bag at home. By that point, I was almost to Chicago (over 3 hours from home) and I had to be somewhere at a certain time for a paid weekend opportunity taking photos of murals in their town. My vision is terrible. And my contacts are supposed to be changed daily. I didn't even have my glasses. I left on a Friday and wouldn't be back until Sunday and usually after more than a day or wear, the contacts start to break down. I absolutely cannot see without them or my glasses and I was traveling alone. I happened by this spot while getting gas and popped in to see if by some chance they might have samples in my prescription and they did!!! They seriously saved me so much anxiety over the weekend and now I have several pairs to get me through if I need them. Thank you, thank you, thank you.

I caution you to not come here to buy any of their products. Whether it's frame or lenses. Your…read moreinsurance coverage does not matter. Their prices are so high that even if you have insurance coverage you'd still pay as if you don't have insurance. And if you don't have insurance, forget about it. I will give you a specific example. Their frame with Prada brand model PR A 13V is priced at over 600 usd, while online with exact same model and brand it's only 200 usd +. Same with their lens. The cost outside with insurance is same cost with them with insurance. If you ever decide to buy from them look it up first online like from glassesusa.com or other online sites. Hope this saves you some money

The staff was very helpful and my new glasses are great ! My eye exam was very thorough.read more

Great experience, the doctor and optician are very nice and knowledgeable. The selection of…read moreframes is great. I have never seen a better one.

I went here yesterday to get new prescriptions installed. Julie and Rick were very accommodating of…read moremy needs and concerns. Both were very pleasant and professional! Julie is just a gem!! Thank you so much for everything!

Beware! all who like to have their pupillary distance number! They will not provide you with your…read morepupillary distance number, even when you spend almost $300. of your own money, not counting all the money they charge your insurance. They give you the excuse that it's a liability. It's not. Extremely disappointed! I wish they would have said something up front as I would have gone elsewhere. When I mentioned this, I was told there aren't that many people that request the PD? I was offered to speak with the regional manager when she "comes in" the next day and of course she never called. The doctor here does the exam but doesn't say anything about your eye health, although he'll answer your questions.