wreaks of a scam!! ordered contacts from these crooks and they told me the prescription was not valid, fine so I expected a refund, but later they said they shipped me the contacts anyway after I requested a refund and cancellation, only to not receive the refund nor the contacts. They even told me I took possession without a signature from any residents and told me to take it up with the post office.. this is a bs company that I hope NO ONE ELSE deals with again!! Looking for a google review location as I type, SCAM!! read more

Very unprofessional optical shop assistants. Stay far away from this shop! I was first told that a brand new pair of glasses for my son scratched lens would be replaced at no charge- then told (over a week later! that was not correct- it would $60- we waited for another two weeks for the replacement and was glad to get my son's glasses and go. This shop is always scheming to charge you more- I will never return here again read more

I can't speak for others who have had a bad experience, only for myself. I made a last minute appointment on Friday evening and was late by 20min and Dr. Mary Kim was more than gracious to help me with my issue. She not only stayed after hours to assist me but, wasn't rude or expressed frustration due to my lack of punctuality. She explained her findings (eye infection) and provided me antibiotics which as of right now has gone away! Those who work in the office were also very kind and quick to help me take care of all my needs. With respects to my experience, I am both happy and glad to have come here. read more

Glasses well made, prescription correct. Good price and in my network. I recommend this company.

Great eye exam, great staff, had gotten my glasses a while back. Received product within time frame and quality promised still wearing frame no issues months later! Thank you! read more

For Eyes - Armani exchange with blue IQ and antiglare - Eyewear & Opticians Near Me - Burlington, Massachusetts

Terrible customer service. I called for an appointment and they did not return my call. I called to tell them I would go somewhere else. A complete waste of time. Worst customer service or lack of I have experienced. read more

I asked them to send me my scrip and it's been a week so far. calls and apologies saying they can't seem to find it but also the doctor is off today and he's the only one with access to those files and the next two days he's sick. Amazing that in 2022, one person being out means I can't drive. I have doctor's appointments to get to so it would be super cool if they could figure their shit out. read more

I was so disappointed to find I was scammed at a ForEyes establishment. I had a prescription from my eye doctor. Because he was a distance away I chose Foreyes. They wouldn't take the prescription. Said I had to be examined by their docotir. My gkasses cost me over $700 and after my insurance $400+ out of ny pocket. I wwnt back twice becausw they were wrong. Returned to my doctor yesterday. Glasses cost $270 w/$139 frames but of course I'd already been taken for Medicare insurance benefits. SHAME ON YOU read more

If you want the worst customer service you'll ever experience, be sure to have Jameel wait on you. Unfriendly and couldn't care less about making you feel comfortable with choosing the right frame or waiting on you when you go to pick up your prescription. Barely acknowledges you when you walk through the door. An attitude of "I don't want to be here" is a perfect description of what you will encounter. read more

Awful service. Lenses were totally wrong on first order. Went in and they sent them back. 2 weeks was the ETA. After 3 weeks I called, left voicemails two consecutive days... no reply, called on day 3. Yes glasses in... not sure why there was no reply or no notice. Have been back 3 times as the frames don't fit correctly. Will have to go back again. Frames still falling off my face despite 3 visits back. Horrible read more

Was going to be my first visit. When they called back all they wanted to know was do you have insurance, what's the number, we need to pre-authorization , etc. All about insurance. Cancelled, off my list. read more

Do NOT order contacts through this store. I have waited several months for my contacts which I paid nearly $600 for and have been told multiple times would be in. I cannot even get people to call me back from this store. They continuously say they will return my call and don't. read more

Poor customer service. Called them on the phone to make an appointment and they told me they do not have any doctors in on Tuesdays. Why even be open? She then told me I could go to the Nashua location... The woman on the phone did not even try to make an appointment with me at a later date and had a nasty tone, as if i was bothering her...AT HER JOB. Glad I got a taste of the place before I had to actually step foot inside. read more

The name's cute enough, but I expected more from an optical boutique located in the classy Wayside Commons, home to The Capital Grille, Massage Envy, and other upscale establishments. I broke my computer glasses and was desperate for a replacement, so I headed over to For Eyes, which had decent weekend hours. They were able to salvage my lenses and place them in new frames at a pretty discounted price. I then purchased a new pair, so that I could use the repaired ones as a replacement. While I was impressed with the skill and speed of the optician who re-used my lenses, the other staff member seemed bored and uninterested in working with me. I also didn't like how, despite my vision plan, every option beyond standard glasses is an added charge (like glare-proofing them). it took about a week to get my new pair and I'm wearing them now. Overall, their work is good, but their service is severely lacking. read more

They have a good selection, and John was was very helpful and pleasant . I got a call a week later , saying that they needed to send back out because the lenses were the wrong size ( how is that even possible ! ) ,and it should be just a few more days. NO , it was another WEEK . I had called several times and they would say tomorrow. Come to find out the lens come from Florida (WHAT) , so be prepared to wait . read more

This place is great if you are looking for a pair of cheap glasses. They have walk-in eye appointments. Don't expect Lense Crafters quality here. Most pairs I've gotten have chronic loose screws, but just use clear nail polish to keep them in. The main reason I go is 2 pairs for $100. There is a decent selection of frames, but make sure you look at every rack. Sometimes there are some nicer frames that qualify mixed in with the name brands. It can take longer than a few minutes to sit down with a sales rep if it is busy, because they only have three stations. In all, I highly recommend. You can't beat the price. Just remember that you get what you pay for. read more

Terrible customer service, I have been waiting more than 20 days for glasses that were promised within 7-10 days, now another 7-10 days with no logical reason from the sales person, so frustrating read more

Went there for their 2 pairs for 90 sale. Bob quoted me $400 for 2 using the cheapest frames!! I went to their Chelmsford store and was quoted 230. This is all a scam. When I filed a complaint against them they offered me a deal. Avoid this place especially Bob, they are scam artists!!! You will never get their advertised price. Bait and switch scam read more

Don't shop here! They frequently misrepresent their pricing and special offers. Go to a reputable eye shop!

This so sad during convid19 .I have left emails and even call your company to h left voicemail in regards to my contact lens . I'm a first responders and this is so terrible. I would of thought your company will be more communicational during this time. I wish I can give a score lower than a 1 Star.. if you can help the people who trying to help the people that's in need. Than you should close your company. read more

DON'T GO! DON'T GO! Probably the worst place in town. Scheduled exam online yesterday. I get there, spending Uber to get there as I'm disabled, the girl at the front tells me the tech confirms the appointments made online, but no tech there today. They scheduled someone else. I could wait 2 1/2 hours. No supervisor, no manager. I can't physically stay that long did to my TBI. Her answer? Call my manner at one. I called the 800# off the website, they're open between 8-6 est. But rather than out you on hold, 4 rings to voicemail. I want my Uber costs refunded and an apology as it's very difficult for me to get out and a little unprofessional girl with an attitude at the front desk, clearly isn't the way to do business. read more

I walked into this store kinda out of convenient because it is across the street from my office, with just a simple question that i had but been having the hardest time to get anyone to help me with elsewhere. My Maui Jim sunglasses was scratched and I would like to replace it WITH prescription lenses. The kind lady greeted me was Jacqueline, she was absolutely awesome. First she sorted out my insurance coverage, which is kinda borderline in and out of network. Then off I went to get my eyes checked by Dr Gill, who was also great, she didn't try to test me for test that she though I didn't need (and explained to me why) and took the time to inspect my eyes thoroughly. Again no upselling no BS from Dr Gill, wrote me the prescription, no new glasses needed except for the sunglasses that I wanted to replace. Jacqueline went above and beyond to find the exact model i have and the color of the lenses that i wanted. Jacqueline could have been lazy and said I'm out of network, and the lens colors are only these 3 to choose from, but no, she took the time to investigate and get me exactly what I wanted. Thank you! read more

I purchased two pairs of glasses from this company. Within 5 months the small crystals embedded in the stems started falling out. The solution??The company wanted me to pay for replacements! They did not stand by their product even though these were expensive frames. This was my first and last purchase from this company. They have lost my business and the business of my family in the future. Buyer beware! If I could have given a minus star rating, I would have.. read more

eye doctor an hour late. no explanation. lots of squabbling and bad vibes. we beat it out of there -- my 11 year old and i it's not a happy place. unlike the Cambridge store which is terrific. read more

Beware going on Sunday afternoon! Only one optician (?) working the floor and about 10 people waiting to be helped. When I finally got a chance to talk to the man, I asked if he had contacts in stock and he looked at me like I had three heads! Ummm, it's an optical store I need contacts, where is the problem? Anyhow, they needed to order my (disposable) lenses, so I left. read more

I was skeptical, having always gone to lenscrafters, but I'm so glad I took a chance and went to Foreyes in Burlington . The staff were unbelievably helpful in both scheduling my eye exam and helping me find the right pair of glasses. They took the time to answer all my question and I got a fantastic deal on 2 pairs of glasses. The Dr. that did the eye exam was excellent! She really listened and came up was a better solution to my problem. Best experience I've had getting glasses in years. read more

Good selection and prices. But what most impressed me was their customer service. I got something on my lenses that wouldn't come off. I took my glasses to For Eyes nearly a year after I bought them and they said I must have gotten a chemical on the lenses and that they couldn't be cleaned. This is what I had feared. Although the lenses weren't under any kind of warranty, they offered to replace my lenses for free. Very impressed. read more

Called today, got a same day appointment for my husband and myself. Everyone was extremely nice and more than helpful! They do their best to make sure you are getting the best value. We left extremely happy and will absolutely be back! read more

I went here looking for a less-expensive option for glasses than our optometrist's offerings. The staff was helpful and explained that I needed to pay extra for the better-quality progressive lenses that I was looking for. I bought two pair of glasses - one regular frame, one sunglasses, on a promotional deal. The initial process was fine - and had we reviewed For Eyes then, they would have received better reviews. BUT... the glasses have had stress fractures in them TWICE. The first time I went back to the store and they replaced them even though they were several months old. Within a year, it happened again and the store response was a shrug and a reminder than I should return periodically to have the screws tightened! DUH! Isn't that what caused the stress fractures in the first place? Tonight, a lens popped out. My husband used an eyeglass toolkit to re-insert it and found the screw (last tightened at For Eyes) was so tight that he had difficulty loosening it to re-insert the lens. (I don't know why it popped out since the screw was tight, but the lens has felt as if it wasn't properly fitting inside the frame.) I have worn prescription glasses for 40+ years and have never had so many problems with one pair of glasses. In addition, the frames I chose for sunglasses continually spread wider and wider...so I have difficulty keeping them on my nose and positioned correctly for the progressive lenses. I guess this is the price one has to pay to save money??? Needless to say, I will NEVER return to For Eyes for another pair of glasses. read more

I just went to For Eyes and met a wonderful woman named Tammy. She is very knowledgeable about glasses and the insurance process. She was so warm and friendly too. Everyone is very nice there and it is a low pressure environment. They also have a great selection of frames. read more

I hadn't had an eye exam for a few years. Since it's right there, I ducked into For Eyes at Wayside Commons. As chance would have it, they had time for a walk-in. I checked out the shelves for a bit before Dr. Cope took me in. Nothing super fancy here in their selection of frames. They don't stock Takumi or IC Berlin, but they had some of the typical designers that you find everywhere. They also have a small children's section. Eventually, Dr. Cope ran me through the paces of an eye exam and contact lens fitting. No VSP here, but Dr. Cope was friendly, personable, and only messed up the "look left" "look right" drill once. read more

Excellent service! The sales people couldn't have been nicer and went out of their way to find me the best discount I was eligible for. Quick turnaround time too! I couldn't have had a better experience. read more

If I could rate this place higher, I would! After having the worst possible experience with LensCrafters in the Burlington Mall, I saw this place and decided to stop in. Emily helped us out and from the second we walked in until we left, she was amazing. It was the best form of customer service I've ever had. She was professional, super informative and was happy to help. You can tell when people enjoy their job, and it makes a huge difference with how customers are treated. I won't go anywhere else from now on and I'll be referring everyone to For Eyes! Thanks Emily! read more

This place is HORRIBLE! This is the second time my husband has gone here and they have messed up his prescription... I should have known better then to go back but this is one of the few places that accepts Davis Vision. He recently went there for his annual eye exam and glasses. It was a Saturday morning so it was a little busy, but we had made an appointment so there wasn't much of a wait (The only reason this place deserves one star). The place looked... rough... It had definitely seen better days. The floors were dirty, the walls were dinged up, the 'waiting area' was a mess... Not a great impression. While we were waiting for the doctor I couldn't help but to hear the woman next to us talking to a customer, she was extremely rude and sarcastic to the poor man... Another bad impression. My husband said that the doctor was ok, she wasn't great but she wasn't bad. After he was finished he went to pick out glasses, the person that helped him was ok... Again not great but not bad. The best part of the visit was that the computers went down as it was time to order his glasses, and listening to them try to figure out how much we owed for his glasses was almost comical. If it takes that much to figure out how much we owed they should have asked us to come back to pay because they didn't make me feel very confident in our purchase. After all that my husband was waiting for the call to let us know his glasses were ready, and he ended up calling them. They said yes his glasses were in but they were 'too busy' to call him and let him know, and they didn't have time for him to pick them up. Seriously?! We just paid hundreds of dollars on glasses and you are too busy to let us pick them u?! Buyer beware... This place is awful! read more

Came home for Thanksgiving to visit the parents and while at it decided to upgrade mt glasses and check-up. Dr. Anosike was super awesome!! Like, Super awesome. I was in and out in no time. I'm back in Atlanta, GA and not only can I see clearly but my specs receive compliments everywhere (Dolce & Gabbana Pink and Black frames) I go; even in the office. I deff recommend this place, all the staff were super friendly and pleasant in helping me. I will deff be back for my next check-up. read more

Their prices are awesome, and the glasses last a couple of years. But their selection has gone downhill big-time. You used to be able to get a lot more choices & a better selections for 2 @ $100.- before they were bought out by the company that owns them now. The glasses are all the same, no fancy designs like they used to have. read more

On August 23, 2014, I submitted a fairly negative review of this store's lack of customer service and product quality. Three days later I was contacted by the Customer Service representative, Jorge, from their corporate office in Fla. He was so disturbed by my impression of the experience I had had, that he offered to make right by suggesting I revisit the store and pick out a brand new pair of glasses or sunglasses with my most recent prescription! I did so and I am thrilled. I rec'd my first pair of prescription sunglasses with beautiful high-end designer frames! They were ready in a week just in time for my European trip! Jorge and Mary (store mgr.) worked diligently to make sure they would be ready! I received white-glove treatment. It is only fair to say that Mary was not the manager at the time when I was having all the difficulty! New manager, great customer service! read more

good selection, helpful staff. I got two pairs of prescription glasses for $99 (a promotion of theirs), pretty awesome. try not to go during rush hours and you will be able to take your time and not feel crazed. also make sure you sign in when you first get there. I'll certainly be back! read more

Very satisfied customer for years. strayed to Pearl and Lenscrafters only to be disappointed with service relative to high fees. Still need to ask for best deal/offers but I go through glasses fairly quickly so discounts on second pair, etc. comes in handy. They fit and adjust whenever you stop in and people in Burlington were very friendly. read more

Helpful staff IF you have the time to wait for one of them to be able to help you! Parking is a nightmare in wayside too ... But very helpful, although understaffed... read more