Kat Cooper was awesome with our cat, trimmed all Ellie May's nails without any fuss, was reasonably…read morepriced and we highly recommend her grooming services.

Maureen and her staff are amazing. I have gone to her for over 15 years. She took amazing care of…read moreour Bichon and Shitzu. Cuts were great, always on time, and priced lower than the big chains. She just groomed my new rescue mix who was a mess after being locked in a bedroom by a lunatic for over a year. He was extremely scared and skittish. Maureen handled him gently and created a beautiful puppy cut. How she got him cleaned I don't know. The whole shop is compassionate and pet focused.

Stopped in to kill time with my daughter while my partner was finishing up in LensCrafters. Place…read moreis horrifying. There are like 15 sad looking puppies in small glass cubes hanging out with soiled pee pads. They charge premium prices for the dogs, but literally no decent breeder would sell their dogs through a place like this. 100% getting their puppies from a puppy mills. Avoid this place and either get a puppy from a reputable breeder, or better yet, adopt a dog from a shelter.

Absolutely terrible. I took my sister and her friend who were visiting me and had never been. They…read morewere so excited. Went in hoping to play with the puppy my group wanted to play with and they told my group that there was only one available to play with because no one wanted to play with him. Then after we were playing with this puppy, multiple other groups came in and the workers let them pick whatever puppy they wanted to play with. When I questioned them on this, they said it was because people would get mad to not play with the puppies so that's why there were letting them do it and not my group. When I asked if we could play with another puppy now that they were letting them all play, they said no. They said only one puppy per group for the day. The workers were very rude and were picking and choosing which group they would let play with which puppy. My group was very respectful as well so it was weird when they watched us walk out and didn't say have a good day to us when they were saying that to everyone else who left. Very disappointing visit.

Accompanied our seven year old grandson, who was in search of a fish to add to his 10 gallon tank,…read moreto Fish Mike Aquatics today. Inasmuch as he was spending his own hard earned money, this was a very big decision which took 45 minutes. I think before he had made a determination, he had asked every single employee a multitude of questions. Each one was more than patient and very knowledgeable as to what fish would do well in his tank along with the fish he already had. Definitely a ten star experience. Thank you.

The customer service is horrible. I bought a couple fish about 48 hours ago and some of them got…read morewhite spots and I searched online - it might be fungus. I drove 40mins (one way) to the store and the girl said "it looks ok to me". I asked can she switch the ones with the white spots, then she said "we can't take fish back especially you suspect that they are sick". I said "but you were sure they are not sick!" she went: "you can get 50% refund if we test your water, but can't be this water - it can't have any fish in it". At the end I gave up; I really cannot figure out her logic. I cannot afford another trip of 1.5 hours round-trip to send in water sample either. She even went "if they are sick, now all your fishes in the tank got it". - Very helpful. I am extremely disappointed as I have been with the store for more than 5 years. I only hope my other fishes in my tank did not get it

OK. It's a box store. Ho hum... In a road full of box stores. In a part of town full of box…read morestores. Still, I found it welcoming, well stocked, and friendly. I came inside looking for prescription diet food for our geriatric kitty and they had everything in stock. Particularly the employees were eager to help and ensure I left with not only the prescription food but also a plethora of other pet vitamins, toys and trinkets for both our cat and our Black Lab. Easy to get to from I-93 and I-393 and convenient to other shopping.

Who in the pet business grooms cats and dogs in the same room, and at the same time? My 14 pound…read morecat was getting through a summer hair shave, when a more than 100 pound dog came in and freaked out the feline. That is just bad business - at least add a disclaimer that cats are groomed alongside dogs... or set a day aside for cats... My terrified cat came home with half a haircut.

Vetco is SO MUCH CHEAPER than a normal Vet We brought our…read moreanimals in for the first time, and they were very gentle yet accurate with giving my dog and cat shots

Petco in Manchester - Poor Customer Service I've been…read moretaking my dog to Petco in Manchester since he was a puppy for his shots and grooming. He's now 10 years old. On October 23rd, he had a grooming appointment. Unfortunately, the groomer came a little too close with the clippers to his upper eyelid, slightly irritating the area. I sent pictures to Petco via text, and the groomer called to apologize. She offered a free grooming appointment for the next time and said the incident would be processed as a claim. When I arrived today for Coco's appointment (booked over a week in advance), the same groomer, despite the prior apology and offer of a free service, refused to groom him. She cited further liability concerns and rejected the appointment altogether, without offering any backup groomer services. This was despite knowing about the previous incident and the apology/compensation offered. It's disappointing that, despite the initial apology and promise of resolution, the groomer was unwilling to groom my dog, potentially causing further stress and inconvenience. While I appreciate the initial apology in October, the lack of a backup plan for an already booked appointment is unacceptable. Dear Petco Customer Service / Manchester Store Manager, I am writing to express my disappointment and concern regarding my recent experience at your Manchester location. I have been a loyal customer for many years, bringing my dog Coco there for grooming and other services since he was a puppy. When I arrived today for Coco's appointment, the same groomer, despite knowing she was assigned to Coco and having previously apologized, refused to groom him citing liability concerns. She outright rejected the appointment without offering alternative arrangements or informing me ahead of time. This was especially frustrating because I could have rescheduled or made arrangements if I had been contacted beforehand. Instead, I made a trip there only to be turned away in person. Furthermore, another groomer mentioned that Coco was not nicked during his last grooming and referred to it as a "raspberry eye," which I later confirmed that day with my veterinarian that it was a minor nick and was treatable with warm compresses. Additionally, I have had past issues with grooming at this location, including a cut that led to infection when Coco was about 5+ years old, which required veterinary care and treatment. Petco reimbursed us for the vet costs, but these incidents have caused ongoing concern. I believe staff should be trained to proactively contact customers if there are any issues or if services cannot be provided, especially for appointments that have already been booked. This would prevent unnecessary trips and inconvenience for customers. I hope you take this feedback seriously and consider improving communication and staff training to enhance customer experience. I would appreciate a response addressing these concerns. Thank you for your time and understanding.

Alyssa loves Fezzik! She is always happy to see her. And she always looks so cute when she comes…read morehome.

The staff in the Bedford, NH store are incredible! They are so knowledgeable, friendly, helpful,…read moreand sweet. I love going there and so does my dog! My favorite pet store ever!

We love bark city. The staff is great and our dogs always return home happy and exhausted.read more

I called and received an appointment same day for my overgrown multipoo who desperately needed a…read morecut. They are SUPER Nice people! My dog was done within the hour and he came out looking Great! I would highly recommend them.