My pup used Echo Lane Kennels as we had a all day family event so we had to board him for the day. We found ELK on Yelp and saw the good reviews and decided to give it a try. I sent in all the paperwork before hand and dropping off and pick up was no issue. Price was super, $14 for all day!! Wow!! FYI- the business has been sold and new owners are taking over starting July 1, 2015. read more

I am huge into customer service and I don't usually post reviews especially negative ones; but I can't shake how disappointed I am with my experience at Echo Lane Kennels. In January, I boarded my pitbull Zeus who is 5 years at Echo Lane. I've wanted to work with them for a little while now. Anytime I've previously tried working with them they I would leave multiple voicemails and call attempts to reach someone. They are not even a mile away from me and was the only place I knew of instead having to go to Manchester to board my pit. Eventually after multiple call attempts; I finally got a return call and scheduled my dog to be boarded there. He was super excited and I felt they were quick and easy to work with when boarding him; so I thought. When it came time to pick him up; Zeus was excited to see me and they gave me the lease and off they thought I went. Upon getting Zeus in my car I noticed his nose was bloodied up so I went back inside kindly asking for an explanation and a call from a manager. A day when by and no call; so I reached out myself and no call back. I ended up having to physically go back there in which their explanation was he tried to get out of kennel and broke the fence. I was not disturbed that we were going to let me take my dog home without telling me any issues; but that I had no even received a call from them when any of this took place. They offered to get oinment for him and meet me somewhere so I can pick it up. They did do that; there was no follow up call on how he was. After telling some of my friends this and showing them a picture of the alleged incident I was informed that the way the fence was pushed out there is no way Zeus would have done that and that it looked like a very old fence. Time passed by; and I needed to board my dog again and I called them and left multiple voicemails again. At this point; I wanted to forget and forgive, whatever happened I understand dogs will be dogs and surely since they have a kennel they would be trained for any kind of situation for a dog and that maybe they would make sure to not let history repeat itself. In a way they kinda did! After multiple calls and voicemails to give them a second chance at my business; I ended up texting one of the owners and eventually they told me without explanation they would not allow Zeus back at the Kennel. Not only did I feel they were extremely unprofessional; but I do feel they are not trained nor qualifed to watch dogs. If my dog truly bit his way out of the kennel as they claim it makes me believe they leave other dogs in there for an extended period of time and that this isn't their first rodeo of having an issue with a dog. If there was an actual issue with Zeus and that there's more to the story; they failed in being upfront and honest with me. If that's the case; they lack true customer service and lack any honest business morals. I wish Google reviews would allow me to post the pictures, but they don't provide a link. I did find a couple other local kennels that have been more than accommodating towards me and if they can't board him because of space they refer someone who will as well. If you're looking to board your dog check out peace and paws or paws on pine. Beware of this place; also keep in mind for dog owners who feed their dogs organic dog food or raw dog food. Echo lane kennel does not offer that kind of food and therefore you will need to bring your dogs food. They offer kibbles and bits and Purina which have been proven to be very bad for dogs. read more

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Great, dog-loving, attitude. The property is ideal for the outdoor-type dog. It's a tucked away little nook off the main road. Customer service was great. While away, we received a couple pictures of our pooch. We'll definitely be boarding with them again. read more

I've boarded my dogs and cat there for years. I know they are safe there and well cared for. It was recommended by my vet. Kelly is so wonderful. The dogs get long daily walks. Prices are very reasonable. read more

New owners might be ok for a small pet dog, but have no idea how to handle a large dog or a high drive working dog. My dog chewed his collar while there (my fault for attaching it to the kennel fence when I dropped him off). When I picked him up they tried to bring him out to me on a retractable leash put around his neck clipped to itself like a collar. Not only could the gentleman not control my dog (my dog was nearly pulling him off his feet and proceeded to jump on the side of my truck looking for me and causing big scratches in the process) but that choke collar/retractable leash setup was very unsafe for my dog. I am currently searching for a new kennel and will never use Echo again under these owners. read more