The most out of the way pet shop you are ever likely to visit. Location aside, it's pretty good…read more It's run out of the basement of someone's home. She's clearly a hobbyist herself, and it shows in the quality of her livestock. The fish appear to be in very good condition for a pet store. She also stocks other small pets such as hermit crabs and lizards. A good place to buy tropical fish in good condition that may have been living in their tanks a little longer than those in Petsmart / Petco. She may not have the variety of a larger store, but I'd wager you'll have better success keeping her fish than those you buy at the big chains.

great selection of happy animals and great selection of supplies. Well worth the drive out to…read moreTemple.

I am new to aquariums. I have been to 5 different pet stores in the past month. That said, when I…read morewent to One Stop (OSCP) and walked in, I was not pounced on by staff. I had time to look around at everything I needed. I was stopping in to find a test-kit for my fish tank since I am having issues. I have gone broke trying to get this 29 gallon tank!!!!! So I was very surprised when Dan, had a 30 minutes talk with me, answering my questions, steering me down a sensible path and saving me a lot more money then I was needing to spend. I thought their tanks were great for a busy store. Fish were pretty and looked very healthy. They had a superb selection of live plants, tank backgrounds, fish foods, plant foods, etc. They did have pricey tank decor but that is the #1 observation I have made everywhere, tank decor is as expensive as gas. This store is 35 minutes away from my house, I will be going there and considering this my "GO-TO" fish store. Out of the 5 I have been to, they are reasonable in pricing all around. They could be a little less, but they could also be a little more. This price issue is a reason I will continue to return for mostly affordable fish tank needs. Dan is GREAT! I hope to grow a long term relationship with this staff member as his knowledge, kindness, willingness, and courtesy to save me money, made this a 5 star review! I will call ahead if I can to see if he is working, so I know I am getting consistent advice of how to be a aquarium hobbyist. Thank you OSCP!!

One-Stop in Brattleboro is a well known enterprise, and it serves our animal community and their…read moreowners with the utmost professional care. Their employees are friendly and knowledgeable. i have to comment however on my experience with a recent Spa appointment for my dog who was sprayed by a skunk. Admittedly, I tried to treat her at home right after the spraying incident and thought I had done a pretty good job at the time. But, the following day. the odor was still very strong. Two days passed, I decided to inquire about a treatment for her at the Spa at One-Stop, and, they were able to take her in right away. I retrieved my dog after the hour long treatment and noticed an overall improvement but the next day. the odor remained albeit not as strong. I called One Stop to inquire, to ask if my expectation was too high. The young man with whom I spoke assured me my dog had been bathed as I had asked them to do, in other words confirming it had been done, which, of course, I already knew. This is not a note of complaint but to alert anyone who might read this review, to simply learn from my experience...:and to tele the utmost care to keep your pet away from skunks!

JL and his staff are the best! Pleasant, accommodating and all around the best team. Lauren has…read morebeen our groomer for well over ten years (two dogs) and she is the best! Loving, caring and patient with our nervous pup. We wouldn't go any where else. She's tops.

Fuzzy pants took my elderly pitty and my snowshoe cat who had never been groomed before. They were…read morehospitable and both animals were happy when I picked them up. Reasonable prices and the staff were very nice. Would recommend them for

I'll reiterate, that right from the start, your employee is not telling you the truth. See below,…read moreand read the edited reply to the owner: The woman with dark purple hair working in the bird room on 4/11 was very rude and off-putting. She needs to learn to speak respectfully, and not have an attitude or speak to someone with "I not going to say anything," and give an expression of 'you're irritating me.' Her whole demeanor was condescending and with 'I'm Queen of the Nile,' disposition. When someone says, "I think I made a friend," when talking about one of the birds who she permitted to step up into my hand and the bird let me stroke it behind its neck, you do not give a disgusted expression when questioned why she was giving that look, and you don't respond with, "I'm not going to say anything." Beyond rude. She needs a good talking too about customer service and how to talk to people more nicely. Edit:: First and foremost, I asked for permission. I didn't stick my hands unnounced in on my own free will concerning the conure enclosure. I asked, "Would it be okay if I tried--" Your employee said, "That's the only bird (conure) that will probably let you handle it." Her choice of words strongly implied that the other birds were unfriendly, which is not true of the Senegal. She did not explicitly state, "Do not touch any other birds," despite your sign. At this point, our employees had the authority to ask me to leave the bird room. Not only did she fail to do that, but she also permitted me to continue holding the bird. Your employee needs to improve her communication skills. As someone on the autism spectrum, I require specific, direct instructions to understand what is permitted. She did not provide that clarity. Her comment about the concur being the only bird likely to allow handling suggested to me that I might try interacting with another hookbill, with the caveat, "Don't be disappointed if you get the same results." This misunderstanding arose solely from her failure to communicate effectively. A simple statement such as, "I'm sorry, but only employees can handle any of the birds unless someone is very interested in adopting one," would have sufficed when I inquired about handling a conure. Her inability to communicate is not my responsibility--it's your employee's oversight and a failure to train your staff to engage with customers in a friendly and informative manner. Furthermore, she did not explicitly instruct me with the words, "Do not touch any other birds," despite your signage. If she claims she did, then I regret to say she is being disingenuous to protect herself, which is common behavior to avoid accountability. I have visited your establishment multiple times, and in the past, your employees had no issues with me handling your birds, regardless of what the signs stated. This inconsistency has led to my misunderstanding of your current policy. Your employee should have approached the situation in a much more welcoming and helpful manner. She didn't even bother to greet me when I arrived with my advocate, instead acting as if she detested her job and did not want to be there. About the sanitation station and the sink: I asked if there was anywhere I could sterilize my hands because birds are highly likely to carry salmonella. Your employee said you did not have anywhere for me to sterilize my hands, not even a mention of rubbing alcohol you pump from a dispenser, which is mind-boggling especially since you own a pet store. I'm sorry my wanting to prevent the risk of procuring the possibility of salmonella was such a problem and put you out so much that you dared to mention it. Your business and in the manner which you manage it and your staff are a joke.

These guys are amazing - very knowledgeable and take great care of their fish and birds (and…read morereptiles too!) The smaller birds have large open cages where safe to do so and the parakeets especially love being together. Theyve been great help in setting up our new planted aquarium. I highly recommend making the drive. It's a locally owned business also that's been around for about 50 years I think! We drive 45 min to get there. worth it!

A great boutique for pets. Excellent outdoor gear for dogs and very quality apparel. Interactive…read moretoys and games for dogs and cats. There are excellent food choices and many locally made treats. The owner is very knowledgeable about breeds and needs for each. Adoption and rescue discounts with documentation from a shelter or rescue group.

From the owner: Our business specializes in ensuring you and your pet have many happy memories. Whether it be a new…read moretoy, a tasty treat, or a quality item that your companion long for, we have it for you. If you have a dog, cat, bird, or small animal, our store will ensure their happiness will grow when they come here.

I love this place. The puppies (and kittens and sometimes…read morebunnies!) appear to be very well treated and happy. I go in for the fix of a snuggle. It's great

The employees were very nice and handled situations very well!! And they gave my puppy treats!read more

I don't usually write reviews, but after several outstanding visits to Pet Supplies Plus in…read moreSudbury, I felt it was time to share my experience. I've been to other locations before, but I was thrilled when the Sudbury store opened. Although I typically prefer online shopping to find the best deals, this store keeps bringing me back because of its unbeatable prices and great service. On my most recent visit, I saved nearly $200! My dog's food, which normally costs $89, was heavily marked down--a rare find--so I couldn't resist grabbing more than one bag while it was on sale. I often bring my puppy along, and the staff is always friendly, personable, and makes us feel welcome. The store is clean, well-stocked, and the deals are fantastic. While I wish there was an online shopping option instead of just in-person or third-party delivery services, the savings and great in-store experience more than make up for it. If you're looking for amazing deals on pet products, I highly recommend stopping by Pet Supplies Plus in Sudbury. It's truly worth the visit!

Welcoming and friendly owner. Animals are very well cared for. Unique items for sale. Will…read moredefinitely come back!

Nick is a knowledgeable clerk who has been there forever. Their selection varies by the time of the…read moremonth but that's not a gripe because that's generally how a small business functions. My only gripe is the prices are a little steep, fish that usually cost $3-$4 in a chain store are roughly double here. To counter that, you ultimately pay for quality so it balances out.

Teddie always enjoys her grooming appointments... The shop is always clean.... the staff is…read more very professional.. See u all next time.

So I just pulled up and they had just closed (I didn't know ) and the guy was outside by the door…read more He asked me did I need something from the pet store I said yeah why are you guys closed? I just need liter and he unlocked the door and brought me in and let me purchase my liter. I just think that was so nice he didn't have to do that he was allready locked up and out side of the store he could have walked to his car and drove away before I even got out of my car, however he told me he saw me pull up, so he basically waited to see if that's where I was headed. I think that's really great and I really appreciated it very good customer service