I love this place. The puppies (and kittens and sometimes…read morebunnies!) appear to be very well treated and happy. I go in for the fix of a snuggle. It's great

Love that you walk in and somebody greets you and is there to answer questions. Also love that they…read moreare local and not a chain.

Very knowledgeable staff! Quality food, lots of great sales! They let us bring our dogs in to train…read moreand give them space. Really cool treat toys! We always buy our food from Sandy's because their rewards program is great! They also have many rewards programs with the food companies where you buy a certain amount and get free products.

Teddie always enjoys her grooming appointments... The shop is always clean.... the staff is…read more very professional.. See u all next time.

So I just pulled up and they had just closed (I didn't know ) and the guy was outside by the door…read more He asked me did I need something from the pet store I said yeah why are you guys closed? I just need liter and he unlocked the door and brought me in and let me purchase my liter. I just think that was so nice he didn't have to do that he was allready locked up and out side of the store he could have walked to his car and drove away before I even got out of my car, however he told me he saw me pull up, so he basically waited to see if that's where I was headed. I think that's really great and I really appreciated it very good customer service

I love this place. A great store. ..Much better than Petco! One of the owners... Taught me how to…read moretake care of a Betta fish. And their Betta fish live longer... Than the ones you buy from Petco.

I found this pet store last year by chance! So happy I went in! Had a great conversation with…read moreDanny! Extremely knowledgeable, professional, and pleasant to talk to. He helped me get on the right track for my 14 yr old terrier. Based on suggested supplements, my Daisy Mae is showing marked improvement. Thank you, Danny! The other employees were also very friendly and professional. The store has pretty much everything you will need, and if they don't have it on site they will work to get it for you. Feels great to support a local business. No more big pet store chains for me now that I have found Laconia Pet Center! Thanks again, Danny!

I'm a self-proclaimed pet store junkie (and with a few dozen pets ranging from rats and reptiles to…read moredogs and parrots, I visit pet stores often.) I don't like bad pet stores, and I'm pretty vocal about it, so after reading all the terrible reviews online about this place, I decided to stop in to see if a pet store as bad as the reviews made it sound really existed. Boy am I glad that I did! The place has the same smell that any pet store that houses reptiles has; it isn't an offensive smell, and it ain't because the place is dirty. Far from it - this place is immaculate. The animals are obviously very well cared for, and they're all very, very tame, from the rodents to the reptiles. They've got the tamest sugar gliders I've ever seen anywhere, ever, and that includes at breeders. The gliders here come running to the door of the cage to beg for treats! The owner of the store, Stacy, was super nice and super friendly. She didn't avoid me, follow me around the store, or stare at my tattoos like most pet store employees do, and I appreciate that. I went in looking for a companion for my rat, who just lost his cage mate. There weren't any male rats on the sales floor, and she was kind enough to let me go out back with her to pick out my own from the breeder bins. The babies are obviously handled, since they weren't terrified and most of them were pretty content to be held. The cages were all immaculate and reasonably spacious, particularly by pet store standards. Many of the displays are hand made, and are pretty. Prices are very reasonable, especially for a small, privately owned store. The selection isn't what you'd find in a larger store, but this place is on the smaller side, and is absolutely packed to the brim with some pretty cool stuff. I didn't notice any dog or cat stuff, but that doesn't mean it wasn't there - I was just too busy looking at the bird and small animal stuff! Stacy took the time to walk me around the store, talk about the animals there, ask me about my plethora of pets, talk about the personalities of some of the critters in the store, and really took the time to have a conversation with me, and never tried to sell me anything. It was, as far as I'm concerned, the perfect pet store experience. If you're in to reptiles, fish, and small critters, this place is where it's at. It's highly recommended!

I also love this place, the owners are soo helpful and good friendly people!! I feel its better…read morethen some big chain store who are just sellers with employees-most of them don't even own pets! Big fish/little fish are way more knowledgeable and they care about there animals and helping you care for them the best you can. I (and my kids) like to visit often just to see whats new and also when i need any pets/feeders/fish even enclosures, or just some questions about the animals I already have. They also are involved in great causes, my kids did a coloring contests for a cause there!!! They have even had kids there for field trips to learn so awesome things about the animals!!

This store team is GREAT…read more All the groomers are really cautious about their job and do a beautiful job. Our groomer is Carol, and she is simply THE BEST !!!!! She is dedicated to perfection, she do an awesome job on Rusty. She is not just a groomer, is an important part of our family because she also take care of Rusty's health and well-being. THANKS CAROL!!! The store manager... she is a beautiful person!, if you need something just ask her she will find It for you or just ordered if they don't have it on the store, as she did for us and Rusty's biscottis... THE BEST PETCO !

No variety of product in the store. My pet store has pig ears twice the size of the ones I…read morepurchased. At less cost. I also told the cashier twice that I didn't have the same phone number and she was showing great frustration because I had cash. Did not like the experience in this store, and most likely won't be returning

Wonderful pet store! Such kind staff who are very helpful! Nice selection of pet toys and fish!read more

Really! Called the store to ask to see if they had a product my Vet prescribed. I called after 5…read moreminutes of ringing I got hung up on, not once, not twice but repeatedly. What's the problem don't they know how to answer a phone or at least pick up and put you on hold. Guess they have 1 celled brains working for them! Daaaaah!