stonestown can get really hectic and have long wait times, but if you TIME it right, the wait and…read morepick-up experience COULD be in and out. my review will only be for mobile/app ordering, as i've never ordered in person/kiosk. personally, im very happy that there's now a GOOD fruit-based boba in stonestown. because prior it was yifang but rip yifang (i miss you 4ever). taste is fruity refreshing, especially because of the heytea brand and quality. the workers are really doing their best in terms of pumpin' out so many drinks. like just imagine how many people are in the back making so many drinks so quickly during those huge rushes. i respect and admire yall, thank you. 1st reason why that it's not a five for me is that i wish the space was bigger, it can get so crowded and cramped where people who ordered in person get mixed in the pick up line/ the pick line can get real chaotic real fast. it is def more a pick and leaveee. definitely not a place where you can lounge. 2nd reason is just my personal preference because i have sweet tooth, so i always choose super sweet here. but because heytea/chinese boba are known for being "not-too-sweet", it's never sweet enough for me and im scared of that sweetener (zero&'s sweetener gave me ptsd) (': god bless heytea for coming to stones, pls dun leave tyvm

It's been a few months since HeyTea Stonestown has opened, so I hope they're working out their…read morekinks. The wait isn't as long depending on time of day and if you order ahead via the app. Sometimes they appear understaffed, such that the person handing out drinks is the same person taking orders. This location is very small compared to the Westlake one, but it's conveniently located inside Stonestown. My favorites lately have been their guava series- the guava green grape is so light and refreshing, and the king jasmine guava is creamy and delicious. Drinks have been mostly consistent in quality and flavor. I would just try to avoid peak hours; it's horrendous inside when they're busy.

I had a great fun experience watching robots making my coffee while having a conversation with the…read moreemployee who oversees and manages the robots. Was a pleasure. Self - served kiosk. Highly recommend with my utmost respectful regards.

Ok the fog is rolling in and it's been a long day. I picked up some apple cider donuts from Trader…read moreJoe's at Stonestown and know where there is a Starbucks but isn't there something a bit closer. So I do a quick search on YELP! , of course and up comes Artly Coffee - I'm up for trying a different place. It's 5:30 and the sun that was filtering thru the high clouds when I went to TJ's is gone and it's a high wall of grey - the marine layer has moved in - looks like it will sink soon - so the reviews/ info on yELP sez: download the app and get your first drink for free - I download the app - tried signing up with a google account - which the app (artly coffee) says will work but it doesn't- ugh. After a gew more back & forth games it finally accepts my google long in. So go for a hot coffee in the menu and all there is are variations on an espresso. Now espresso are a fine way to drink a bit of coffee but it's only 2oz! The menu seems to indicate the biggest hot coffee I can get is a double espresso - 4oz - when my mind is more like a nice dark roast cup of 12oz of coffee + a shot if espresso - maybe two shots - a bit of cream and some vanilla syrup to give an extra layer of flavor - so no a double espresso isn't enough - AND the promised first coffee if you download and order on the ap is no where to be found - what the heck - I'm done - I'm going to Starbucks so I can get a full cup of coffee. Service is no good - and can't comment on the ambience since the app frustrated my desire to go there . Yeah. I'm not totally turned off to it. Maybe some other time. I'll try it cause I do like espresso but not today.

This little place in Stonestown is a favorite go to when I fancy a soft serve ice cream. Having…read moretried the Maiko special, which is always good and the matcha and vanilla soft serve, both of which are excellent in presentation and taste, I decided to try other flavors. The staff here are really friendly and they told me they have ube and sesame flavors too. Not being able to decide between the 2 flavors, I ended up have a swirl of both flavors $6.90 and it was delicious. Not too sweet and very creamy, just the way I like it. Love this place, must try when in Stonestown.

I'd probably give this place less than 4 stars based on the food and drinks alone, but the service…read morewas so nice that I ended up giving it 4/5. My friends and I came from Texas and were recommended to try this location at Stonestown. I actually tried it when I visited SF back in 2024, so I was excited to come back again after two years. Unfortunately, I feel like the quality has gone down a little. The matcha was really astringent and didn't taste that good this time, and the banana flavor tasted very artificial. The service was definitely the best part though. The guy working there was really nice, and the Asian girl with red hair was super friendly and helpful. She explained the different lattes to us and recommended the black sesame latte, which was actually really good very nutty and not too sweet. She also gave us FIVE ice cream samples, like yo my friends were still downstairs and I just asked if they could try some too, and she happily gave us a bunch to bring to them. Such nice service! Overall: ambience 3/5, food/drinks 2/5, but service 5/5. The staff really saved the experience for us.

Great place to go to, especially with SF State University and Lowell High School nearby. Friendly…read morestaff (or baristas) and can get busy at times, especially on a weekend. One of the baristas, named April, who is supposedly the store manager of this particular location, is nice and attentive, especially for some of the regulars she would remember (just like me). One reviewer from yelp said that April is rude, but in my opinion, not even true at all. Just made my statement that April is a great barista and store manager of this Stonestown location.

0 stars if I could…read more Came in Saturday morning with a friend for two iced drinks. The cashier was great, but after that it was a mess. My friend got his cold brew, but I kept waiting while people who ordered after me got their drinks. I finally asked the barista about mine, and she said it was coming up. I waited AGAIN... and still nothing. When I finally asked if they were going to make it or refund me, I got excuses about hot drinks and mobile orders. I use mobile ordering all the time--I know how it works. The problem was simply that they forgot my order. Then the manager came over, but instead of apologizing and fixing the situation, I got even more excuses. Mistakes happen, but good customer service is about acknowledging it and apologizing. Definitely needs better training at this location. I'll be going to the Sloat location from now on. Should've just gotten Heytea!

One of the few places open early at the mall. I stopped in for a breakfast treat and found a wide…read moreassortment of pastries (Asian inspired flavors and American classics). I bought the Hokkaido Milk Bun and a pair of custard tarts in a two-item bag. I made good choices! The Hokkaido bun was soft and inside the milk cream was smooth/not overly sweet! I couldn't resist delaying eating one of the Portugese-style egg tarts. Flaky crust. Egg custard smooth as silk. Delicious! I would buy both again. Oh, by the way, there is a panel to order drinks only if that's what you want. Or order at the cashier and pay for your pastries at the same time. Convenient options.

Always have to make a stop when I'm at the mall, bc how can you not?! My fave is the salted bread…read more It's their take on the Korean salt bread. It's not exactly the same but damn near close in my opinion. The Mochi egg tart is buttery, flaky goodness. The taro bun is another fave. Not everything knocks it out of the park but those 3 are pretty solid.

Good fast wifi and yummy drinks! I was able to take meetings here, but heads up there is music…read moreplaying. Service was quick. I tried the Earl Grey Hojicha and really enjoyed how strong the hojicha was. I couldn't really taste the Earl Grey but the hojicha flavor made up for it! I will be back to try their viet coffee!

Vietnamese coffee must be the new coffee trend in San Francisco. Jade and Java Cafe is another…read morecoffee shop focusing on Vietnamese style coffee as well as matcha drinks. It is located in a small strip mall next to San Francisco State University. I think the place has been opened about a year. Ordered the Pistachio Vietnamese Coffee which has a thick pistachio cream on top. The pistachio cream has good flavor and is enjoyable with sipping. The coffee is strong. They also offer other Vietnamese coffee like traditional, salt cream, and crème brûlée. I haven't tried their matcha drinks but I've heard they are solid as well. Really good selection of flavors including classic, strawberry matcha, coconut matcha, and black sesame matcha.

The order kiosk was not operating…read more The boba was not acceptable, taro was a big gluey chunks. Tea tastes water down. They were out of egg waffles and other drinks. The person working there wasn't happy to be there. She seemed way too stressed out. I like ambiance, the small plant pots that the sell for $1. I think the personal touches that the owner has put into it including and the lucky cat gifting candies.

This is literally my favorite boba spot in SF, with an arguably close second of Quaters/Momo Tea…read more Their tea taste is very floral, fragrant, and fresh without a hint of bitterness or processed tea taste. Parking can get tough in the area, and wait times may be longer than expected if there is a small line. I ordered a camelia milk tea with tea and lychee jelly, and it's probably one of the most floral teas I've had, arguably on par with molly tea. I found 75% sweetness to be perfect

Another Stone Town Galleria spot that I really enjoy is Wanpo Tea. They currently have my favorite…read moredrink: the Golden Oolong Tea with yellow jelly. I usually set it to 50% sweetness, which makes it the perfect balance--letting the tea flavors really shine while the jelly adds a nice texture to the drink. Honestly, I'm kind of glad they don't have a location closer to where I live... otherwise they'd probably be taking a lot more of my money

There was a large line when I came in at about 4:40pm. I came by at about 6 pm and the line had…read moredied down. You order via the kiosk and they will place your drinks on the counter. I ordered 2 drinks- 1 for me and another for a relative who was going to be dropped off at home. I asked for 2 separate bags and the employee looked at me like I had an unusual request until I pointed out both of us holding drinks. Items ordered- Coconut Purple Rice Taro- I didn't want boba and it was included so this was given to a relative. Mango pomelo sago- Too much tapioca and it was overdone and very large.. the flavor was very lackluster and this was disappointing as I love mango and pomelo and ordered a large. I poured it out. They were not super busy and made drinks quickly. Given that they are newer, I give them some grace for having a limited menu.

Met here to grab coffee with my girl and honestly this place never disappoints. The cashier might…read morebe psychic because they hit my order suggestion right on the nail. I asked for the whip cream (the best part tbh) and they suggested a light sweet hot matcha with whip?? I gasped with surprise like oh myyy, how did you know? LOL. Anyways, nice coffee shop vibes. However small indoor space so therefore if you wanted to do work here it will pose as a challenge. Delicious pastries. I ordered the banana nut muffin (sooooo delicious). Even my baker friend said their pastries were done right. We also ordered the breakfast sandwich-- warm toasted bread with ham, cheese, egg (?) and bacon? They know how to do their breakfast sammy. Street parking was forgiving but it is in a local neighborhood. Totally would recommend. By far my fav coffee spot in Sunset area.

Feel so lucky to have a sweet little coffee shop with lattes actually worth the $6-7 price tag in…read morethe neighborhood! My favorite is the brown sugar iced latte, good caffeinated and even decaffeinated, too :) I recently tried the breakfast sandwich and didn't expect it to be so good! It's honestly dangerous that this place is 4 blocks walking distance from my place.. I visited 4 times a week one week

This is truthfully my new favorite coffee shop in the city. Latinx-owned, just enough seating to…read morenever feel busy, and great food to match the great drinks. I went on a weekday and was hoping to get some work done. Most of the seats were available when I got there and the staff kindly shared the WiFi. They were overall extremely friendly and just their vibe made me want to go back again. I think a pitfall of a lot of SF coffee shops is the food, but both the drinks and food were superb and just what I needed to kickstart my day. They have unique flavors and seasonal drinks. I'm inspired to make my way through the menu! PS if you're a transit girly like me, this is right along the K line!

San Francisco is full of coffee shops and there is so many different ones throughout the city…read moreneighborhoods offering their own brand of charm. You can go for blocks in SF and find hardly any coffee shops and then go to certain neighborhoods where there are more than one coffee shop within a block. There is one located on Ocean ( not salty one ) Avenue in SF which has its own charm with drinks and pastries and it is called Charm Coffee. On a Summer stroll where rain drops fall and the sun comes out after I landed on Ocean ( not the beach) avenue. Inside Charm Coffee you will see a menu with toast and jam and grilled cheese like some in SF but you will also find avocado toast and cheesy quesadillas. They also matcha for Don Juan de la Matcha. I got the iced mocha which had a smooth taste and it was refreshing. I then I got the butter croissant which was flakey like some I seen on my social feed in SF. This place is a good place to make a pit stop on Ocean avenue. There is a "place" away from the "rat race" in SF which is a coffee shop with its own flavor and "taste" with a slower "pace" The weather is unpredictable in the Summer you better cover your "arm"and also be "alarm"if it rains you can go to a place to get organic coffee straight out a Latin American "coffee farm" and the place is on Ocean not the salty beach in SF but the avenue and it's called " Charm"