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    FlyLock Security Solutions

    5.0 (4 reviews)
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    Security monitoring services

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    AICyberHelp - Watch your door from your camera security system app on your phone

    AICyberHelp

    (1 review)

    I strongly advise anyone considering working with Monica Escala to look elsewhere. My experience…read morewith her has been nothing short of a nightmare, and I feel obligated to share it to prevent others from going through the same. I hired Monica in December 2024 to install: 28 security cameras A sound intercom system with 18 speakers 5 access control pads integrated with the fire alarm system As for the security cameras, she agreed to install 28 after reviewing my architectural plans but only installed 16--and did so carelessly. Wires were left hanging, ceiling tiles were damaged with large holes, and I was never given access to the security system, while she retained full access and was apparently monitoring the premises without authorization. The cameras themselves were cheap, low-quality models from Amazon (under $50 each)--completely unsuitable for a commercial setting, despite charging me for a professional setup. I paid her the full contract amount for this portion, and she has yet to complete the job or give me access to recorded footage. Despite paying her half of the contract amount upfront, she never delivered or installed a single access control pad. Even worse, she had no clue how to connect them to the fire alarm system--something that should have been fundamental to her scope of work. I had to bring in my fire alarm vendor and general contractor to explain to her how to do her own job. Still, nothing got done. Regarding the sound intercom system, she was supposed to install 18 ceiling-mounted speakers. Instead, she purchased cheap desktop speakers (less than $30 each) from Amazon, dumped them on the floor, and suggested installing wall shelves to mount them near the ceiling--completely unprofessional and unusable for a public facility. Meanwhile, she continued demanding more money and delayed my entire project by over five months--from December 2024 to May 2025--causing serious disruption and financial loss. To make matters worse, she repeatedly entered the property without my knowledge or permission, even after I explicitly told her not to. She frequently asked the building's front desk for access, showing a complete lack of respect for boundaries and professionalism. Monica Escala has shown a complete lack of expertise, ethics, and professionalism. She overpromises, underdelivers, delays critical projects, uses substandard materials, and ignores basic contractual obligations. In my experience, this was nothing short of a scam.

    From the owner: At AICyberHelp, we work together to elevate your home or office with automations, AI, and other…read moreinnovative technology. As well as anything needed for smart home and businesses. With our smart cameras, you can view and interact with your space remotely and receive real-time alerts. By integrating smart home technology with our cameras, smart shades, audio systems, video game rooms, smart tag readers, all by a touch from your smart phone we enhance your control and promote energy efficiency in your environment. Moreover, we emphasize strong cybersecurity practices with robust firewalls, antivirus software, and phishing training to protect your data and surveillance feeds. Our flexible solutions are designed to adapt effortlessly to hybrid or remote settings, ensuring productivity and security no matter where you are. Based in Washington, DC, our dedicated team of builders, developers, designers, and cybersecurity experts is committed to making technology more approachable and useful for residents and businesses alike. We believe technology should be intuitive and genuinely assistive, saving you time instead of consuming it, and empowering you without adding unnecessary tasks to your day. With a multitude of apps available, each presenting various pros, cons, features, and benefits, it’s easy to feel overwhelmed and stuck in a cycle of indecision, preventing you from finding effective solutions to your challenges.

    Trinity Wiring Solutions

    Trinity Wiring Solutions

    (90 reviews)

    I have been a customer of this company for four years, and unfortunately, the experience has…read morecontinued to decline. I have dealt with ongoing connection issues, but today's situation was the final straw. A technician came out to install my doorbell camera, and it was installed sideways. The technician did not have the proper supplies needed to correct the issue. When they returned to fix the installation, the situation became worse -- now my door will not close properly, and my newly installed door and frame were damaged. We recently had this door and frame installed, and now there are permanent marks and chips that cannot simply be wiped away. Please see the attached photos. The lack of care and quality control is extremely disappointing. I am requesting that this matter be escalated directly to the owner of Armstrong's so this damage can be addressed and resolved appropriately. After four years as a customer, I expected much better service and accountability. The Tech did not have permission to relocate my doorbell, camera and drill holes in my brick. Once he installed, the door will not open or closed.

    Nice people, awful technology. Faulty sensors keep triggering alarm and it's usually in the middle…read moreof the night. Company keeps sending over technicians to replace sensors, but either different or same sensors keep going off randomly! Always at night. The app is inconsistent in notifying you that the alarm is going off, so if you're home your household gets awakened by random alarms, but if you're away, you'll never even know! Unreliable, terrible weak technology!

    FlyLock Security Solutions - securitysystems - Updated October 2026

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